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35 results found containing brightwire in Lot 2b: Software as a Service (SaaS)
BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire designs and delivers fully customisable and accessible websites, Citizen Access Web Portals and GDS-compliant forms on Umbraco, integrated with case, contact and complaint management on Dynamics365. Our services include design, usability, architecture, development and integration. Our sites support intuitive content editing and high-quality, accessible digital experiences for service users.
Brightwire delivers Microsoft Dynamics 365 and Power Platform solutions for case and complaints management. Our secure, configurable platforms support end-to-end case handling, customer self-service portals, workflow automation, and reporting, enabling public sector organisations to manage complex cases efficiently across service and contact-centre environments, driving value, adoption, and public sector transformation.
Brightwire delivers scalable digital ticketing and event management solutions for large-scale, multi-venue experiences. Our platform supports high-volume online ticket sales, timed entry, scheduling, and customer communications, handling hundreds of thousands of purchases annually for events including seasonal attractions, hosted experiences, and retail-led events. Insight reporting provides real-time sales and attendance.
Brightwire delivers Microsoft Dynamics 365 complaints management solutions covering complaints, FOI, SAR, feedback, cases and enquiries. Secure, configurable platforms support customer self-service portals, guided citizen access wizards, workflow automation, and reporting, enabling efficient end-to-end case management across digital, email, service and contact-centre channels, driving value, adoption, and public sector transformation.