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CIVICA UK LIMITED
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system. The modules: Housing Register Choice Based Lettings & Nomination Based Lettings Homelessness & Temporary Accommodation Rents (Specialist TA, Mobile, G&T Sites) Enhanced Housing Options Support Gateway
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CIVICA UK LIMITED
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects
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CIVICA UK LIMITED
CivicaCollect is a multi-channel self-service cloud platform for collection management. It supports the complete collection process integrating with Civica Revenues & Benefits and other third-party systems. The system provides organisations with a quick and easy way to work with high volumes of cases from large number of clients .
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CIVICA UK LIMITED
Civica Spydus Library Management Solution integrates library resources, digital assets, archives, events and cultural collections in one powerful, easy-to-use system and discovery platform. Spydus is scalable, easily configured and customisable for single libraries and consortia. Streamlines operations, provides workflow automation for staff and a mobile first interface for library users.
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CIVICA UK LIMITED
Civica OnDemand Revenues and Benefits delivers processing to the highest standards. We can support Councils by complementing your teams to manage business as usual, handling peaks, clearing backlogs or completing specific projects. We handle all processing work ranging from complex work types to structured rules-based processing.
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CIVICA UK LIMITED
Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.
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PHOENIX SOFTWARE LIMITED
Enterprise integration agents for local government connecting to Mosaic, Civica, Northgate, Academy, and Uniform. Domain workflow mapping, exception handling, and governance tailoring. Complex multi-stage orchestration with Agentic Dome controls. Full auditability for compliance requirements.
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CIVICA UK LIMITED
Income planning and contract monitoring software enabling application of NHS Payment System rules.
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CIVICA UK LIMITED
Membership and Stakeholder management and engagement
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CIVICA UK LIMITED
Patient Level Information Costing (PLICS) and Service Line Reporting system, fully supporting the NHS National Cost Collection System, flexible to other costing systems and driving value through cost analysis
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ICS.AI LTD
Enterprise integration agents for local government connecting to Mosaic, Civica, Northgate, Academy, and Uniform. Domain workflow mapping, exception handling, and governance tailoring. Complex multi-stage orchestration with Agentic Dome controls. Full auditability for compliance requirements.
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CIVICA UK LIMITED
Enterprise Cash Receipting, ePayments, Income Management, Acquiring and Processing services, supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough, Housing Associations, Schools, Universities, NHS or any public, private organisation. Compatible with Capita, Northgate, Adelante, Cashless Catering and parent portal solutions
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CIVICA UK LIMITED
Modern.Gov is designed to facilitate the committee and decisions management within your organisation.
Alongside core meeting management, Modern.Gov also facilitates paperless meetings, In App Voting/Attendance Management, Report Management/Workflow, Corporate Meeting Calendar, Elected Members Profile pages, Forward Work Programmes and Plans, and a host of democratic and Member related functions.
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CIVICA UK LIMITED
Streamline and quality‑assure the marking of digital and paper assessments.
Improve accuracy, efficiency, and workflow management through advanced QA tools, real‑time monitoring, customisable roles, and scalable, secure global delivery.
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CIVICA UK LIMITED
Civic a Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. It connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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ROUTE 101 LIMITED
Route 101 delivers a UK hosted Citizen Experience Platform providing CCaaS. Supporting voice and digital channels, IVR, workforce optimisation, conversational AI and PCI DSS compliance. Integrates with Civica, NEC, Capita, Northgate, Microsoft Dynamics, Salesforce and ServiceNow, enabling secure payments, carrier-grade telephony, scalability and resilience. UK sovereign options with UK employees.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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CIVICA UK LIMITED
Improve your financial management and processes with a single database multi-company solution designed for schools, trusts and colleges.
Reduce costs, drive efficiencies and minimise manual input using configurable workflows, automated procurement processes and bank reconciliation with real-time integration.
Includes general ledger, cashbook, asset management, budgeting, creditors, debtors and procurement modules.
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CIVICA UK LIMITED
Bespoke eLearning, microlearning and digital learning content creation, covering a full range of subject areas. Individual courses or entire curricula designed and developed using responsive technologies for desktop, tablet and mobile delivery. Optional re-engineering of existing learning content.
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CIVICA UK LIMITED
The Trac recruitment management system is a comprehensive applicant tracking system. Trac has been designed to meet the recruitment needs of public sector organisations, including NHS and local government. The software is universal facilitating best fit and best practices across different sectors. The system integrates with ESR and eBulk (DBS).
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CIVICA UK LIMITED
A mobile, scalable and secure Learning Management System (LMS) with optional Mobile Learning Apps for iOS and Android devices. Schedule, target, deliver and manage a wide range of learning content, including eLearning and microlearning courses, videos, podcasts, PDF and Word documents, and weblinks.
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CIVICA UK LIMITED
Created to enhance public‑sector meal services, Cashless Catering streamlines meal times through innovative catering software with features including whiteboard ordering, cashless payments and allergen tracking. Our cloud solution replaces outdated servers with a flexible, scalable system reducing downtime, delivering real‑time data and financial insights, ensuring efficient delivery of nutritious meals.
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ROUTE 101 LIMITED
Route 101 delivers a cloud contact centre using Amazon Connect on AWS. Supports voice, digital channels, PCI compliant payments, IVR, analytics, workforce management and conversational AI. Integrates with Civica, NEC, Capita, Northgate, Microsoft Dynamics, Salesforce, ServiceNow and others, with UK data residency, high availability and disaster recovery.
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ROUTE 101 LIMITED
Route 101 delivers a cloud contact centre using NiCE CXone, a single-platform CCaaS solution. Supports voice and digital channels, IVR, workforce optimisation, PCI DSS compliance, DTMF masking and conversational AI. Integrates with Civica, NEC, Capita, Northgate, Microsoft Dynamics, Salesforce and ServiceNow, supporting UK Sovereign deployment, UK data residency, disaster recovery.
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CIVICA UK LIMITED
Occupational Health Management Cloud software for health surveillance, referrals, pre-placements, vaccinations & immunisations etc. Online forms and reports. Appointment booking/management. Automated letters, emails, texts and reports. Interfaces with audiometry & spirometry equipment. Appointment self-check-in. HR specific dashboards. Manage GDPR responsibilities. Powerful MI & dashboards. Available on desk/laptop, tablet, mobile phone.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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CIVICA UK LIMITED
Improve your financial management and processes with a single database multi-company solution for the Public Sector.
Reduce costs, drive efficiencies and minimise manual input using configurable workflows, automated procurement processes and bank reconciliation with real-time integration.
Includes general ledger, cashbook, asset management, budgeting, creditors, debtors and procurement modules.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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CIVICA UK LIMITED
Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.