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90 results found

90 results found containing civica in Lot 2b: Software as a Service (SaaS)

  • Civica Community Fire Risk Management Information System (CFRMIS)

    CIVICA UK LIMITED

    CFRMIS is trusted by 69% of UK Fire & Rescue Services. CFRMIS delivers compliance, operational intelligence, and risk reduction in one proven, future-ready platform. With integrated tools for fire safety, vulnerable persons, and online services, it helps leaders optimise resources, enhance governance, and build safer, stronger communities.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • AskVera by Digistaff - the Virtual Easy Read Application

    Digistaff

    Ask Vera is our AI-powered Easy Read platform. AskVERA delivers the ultimate solution for: Easy Read conversion - transform complex documents in minutes Accessibility compliance Communication support - make policies, guides, forms clearer Affordability - reduces cost of producing accessible content Inclusion - enable understanding for people with learning difficulties

  • ScanStation + MyScan

    INFOSHARE+ LIMITED

    ScanStation is an evidence-capture solution combining an Android app, compatible tablet and desk-mounted scanning cradle along with a web application (MyScan) for users’ own devices. It enables service users to scan evidence for council transactions, submit identifying metadata and integrates with any back-end system.

  • Govtech webCAPTURE Rev&Ben digital process automation UCCTR for Claims/Discounts webCAPTURE Portal

    NETCALL TECHNOLOGY LIMITED

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • Govtech webCAPTURE Rev&Ben digital process automation UCCTR for Claims/Discounts webCAPTURE Portal

    GOVTECH SOLUTIONS LIMITED

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • VISION

    DESTIN SOLUTIONS LTD

    VISION is a sophisticated performance management and reporting solution that provides unprecedented access to Council data. Taking data extracts from large business systems (e.g. revenues, benefits, housing, sundry debtors, parking), VISION provides detailed information and management reports to create new approaches for delivering and operating Council services.

  • askporter Housing

    askporter

    AI tenant communication and repairs platform for housing associations, councils and ALMOs. Residents report repairs and ask questions 24/7 via WhatsApp, voice, SMS, webchat and email. Automated triage, damp and mould reporting with Awaab's Law audit trail, appointment reminders, TSM surveys. Multilingual. Integrates with your housing management system.

  • Cloud Contact Centre and Customer Experience Solutions, delivered by Route 101

    ROUTE 101 LIMITED

    Route 101 delivers customer experience solutions providing CCaaS and UC, voice and digital channels, IVR, workforce optimisation and workforce engagement, conversational AI, PCI-DSS compliance and DTMF masking. Integrates with Civica, NEC, Capita, Northgate, Microsoft Dynamics, Salesforce and ServiceNow, enabling secure payments, carrier-grade telephony, scalability and resilience.

  • PaySuite SmartMobile

    ACCESS PAYSUITE LTD

    Payments on the move. PaySuite’s PCI-DSS Payments Service includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Agent Assisted Call Centre

    ACCESS PAYSUITE LTD

    Mediated card payment by telephone. PaySuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Open Banking and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne Adelante, ABS, WPM and Capita Integra.

  • PaySuite Income Management and Payments

    ACCESS PAYSUITE LTD

    Income Management. PaySuite’s PCI-DSS Payments Service includes Income Reconcilliation, Reports, Telephone Payments, Counter Receipting, Direct Debits, Mobile Payments, Online Store, Open Banking, Virtual Terminal. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Collections Portal

    ACCESS PAYSUITE LTD

    Collections Portal is a digital invoicing and debt recovery solution with the capability of sending personalised payment notifications via email and SMS using corporate branding. Collections Portal manages correspondence so you know if messages were received, opened and which prompted payment. Civica, Northgate, TechnologyOne, Adelante, ABS, WPM & Capita Integra.

  • PaySuite Touch Tone

    ACCESS PAYSUITE LTD

    Self-service Touch Tone telephone payments. Paysuite’s Payments Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, TechnologyOne, ABS, WPM and Capita Integra.

  • PaySuite Internet Payments

    ACCESS PAYSUITE LTD

    Online payments by debit/credit card. Paysuite's Payment Service which includes Income Management, Telephone Payments, Counter Receipting, Direct Debits, Open Banking, Mobile Payments and Online Store. Delivering integrated payment solutions for Local Government, Housing, Health and Education. Compatible with Revenues & Benefits, Civica, Northgate, Adelante, ABS, TechnologyOne, WPM and Capita Integra.

  • Zendesk, delivered by Route 101 - Zendesk Premier Partner

    ROUTE 101 LIMITED

    Route 101 delivers a cloud contact centre and ticketing solution using Zendesk. Zendesk supports voice and digital channels, case management, ticketing, workforce optimisation, PCI DSS compliance and conversational AI. Integrates with Salesforce, ServiceNow, Civica, Dynamics and public sector systems, supporting UK data residency, scalability, high availability and secure remote working.

  • ECLIPSE Complex Learning Disability and Mental Health

    CIVICA UK LIMITED

    The ECLIPSE solution for Complex Learning Disability and Mental Health provides a secure digital and mobile platform that enables staff to access the information they need, when they need it, to ensure the best possible care outcomes for service users.

  • Carefirst Applications Hosted & Managed Service

    CIVICA UK LIMITED

    As part of our continued commitment to supporting customers using our CareFirst product, we are able to host your solution in a secure, resilient and managed way allowing you to focus your resources on getting the most out of your systems.

  • ECLIPSE Special Education Needs (SEND)

    CIVICA UK LIMITED

    ECLIPSE SEND (Special Education Needs and Disability) provides a Code of Practice compliant solution to managing the referral, processing and management of EHCPs for Local Authorities. Tracking progress against key milestones in the process as well as producing the SEN2 return.

  • ECLIPSE Education Case Management

    CIVICA UK LIMITED

    Education Case Management is a trailblazing product for Local Authorities covering universal and targeted case management services such as Education Welfare, Psychology, EAL, SEND and more. It’s available as SaaS for customers seeking to implement the most intuitive Case Recording tool on the market.

  • ECLIPSE PEP

    CIVICA UK LIMITED

    ECLIPSE PEP provides a secure, cloud-based platform for management of your Personal Education Plans. Information can be collected, stored and shared securely with professionals and partners on any device. The flexible nature of the ECLIPSE platform means that PEPs are easily created or amended locally to your needs.

  • ECLIPSE Early Help

    CIVICA UK LIMITED

    ECLIPSE is a trailblazing product for Early Help within Children's services. It’s available as SaaS for customers seeking to implement the most intuitive Case Recording tool on the market. Committed to improving Early Help, a programme of continuous investment ensures that we deliver a flexible, secure, future-proofed solution for customers.

  • ECLIPSE 0-19 Service

    CIVICA UK LIMITED

    ECLIPSE for 0-19 services supports multidisciplinary teams by providing accurate and timely information to support all aspects of the care provided by Health Visitors, School Nurses and Partner and Families Teams.

  • ECLIPSE Case Management

    CIVICA UK LIMITED

    ECLIPSE is a trailblazing product for Social Care and Universal Services within Education, Early Years, Children's, Families and Adults services. It’s available as SaaS for customers seeking to implement most intuitive Case Recording tool on the market. A programme of continuous investment ensures that we deliver a flexible/secure, future-proofed solution.

  • ECLIPSE Financial Management

    CIVICA UK LIMITED

    ECLIPSE Financial Management provides you with full control of your finances. ECLIPSE Financial Management is fully integrated and can also be linked with corporate ledger systems, creating a seamless experience.

  • ECLIPSE Safeguarding

    CIVICA UK LIMITED

    OLM’s ECLIPSE provides Specialist Safeguarding Software that allows you to manage your process in a much more effective way. ECLIPSE makes it easy to raise concerns, track, handle and report on allegations/incidents and manages the processes from advisory to barred status, whilst ensuring that no information slips through the net.

  • SWIFT Applications Hosted & Managed Service

    CIVICA UK LIMITED

    As part of our continued commitment to supporting customers using our SWIFT product, we are able to host your solution in a secure, resilient and managed way allowing you to focus your resources on getting the most out of your systems.

  • ECLIPSE Regional Adoption Agency (RAA)

    CIVICA UK LIMITED

    ECLIPSE is trailblazing product for Regional Adoption Agencies. It’s available as SaaS for customers seeking to implement the most intuitive Case Recording tool on the market. Committed to improving Statutory and non-statutory social care, a programme of continuous investment ensures that we deliver a flexible, secure, future-proofed solution for customers.

  • ECLIPSE Justice Services

    CIVICA UK LIMITED

    ECLIPSE provides specialist Justice Services software, allowing you to manage the process effectively/securely. From the initial report request to disposal and post-sentence support, ECLIPSE Justice Services records every step, securely capturing all data for Scottish Government returns. Staff are guided through each step with embedded help/prompts, ensuring data is valid/compliant.

  • ECLIPSE Private Mental Health

    CIVICA UK LIMITED

    The ECLIPSE solution for Private Mental Health provides a secure digital and mobile platform enabling staff to access the information they need, when they need it, ensuring the best possible care outcomes. Our solution provides tailored care plans, integrated mobile working, advanced reporting with dashboards and is easy/intuitive to use.