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127 results found

127 results found containing whatsapp in Lot 2b: Software as a Service (SaaS)

  • 8x8 Communications Platform as a Service (CPaaS)

    INSIGHT DIRECT (UK) LTD

    8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.

  • Futr AI: Chat-as-a-Service

    FUTR AI LIMITED

    Futr AI delivers secure AI agent-powered chat services combining automated chatbots, AI co-piloted live chat, and intelligent triage across all channels. Our Secure GenAI framework eliminates hallucination risk through human-reviewed content, supports 145+ languages with real-time translation, and provides complete audit transparency for public sector accountability and compliance.

  • Salesforce Agentforce

    XMA LIMITED

    Agentforce is Salesforce's autonomous AI platform that deploys intelligent agents to handle tasks across sales, service, marketing, and commerce. These AI agents work 24/7, understand context, take action independently, and seamlessly hand off to humans when needed—augmenting your workforce to boost productivity and deliver personalised customer experiences at scale.

  • Public Engagement Manager - AI Processing

    CEOX SERVICES LTD

    Ceox’s Microsoft Power Apps Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.

  • Public Engagement Manager - Application Platform

    CEOX SERVICES LTD

    Ceox’s Microsoft Power Apps Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.

  • Neighbourhood Health AI Solution

    EBO.AI (UK) LTD

    Our service provides a neighbourhood Single-Point-of-Access through the NHS App of website, giving residents one simple conversational route to request help, book services or complete forms. It integrates with existing systems, reduces duplication, supports multilingual and low-literacy users, and frees neighbourhood teams to deliver proactive, inclusive and coordinated community care.

  • 8x8 Communication Platform as a Service (CPaaS)

    8X8 UK LIMITED

    8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.

  • 8x8 Communications Platform as a Service (CPaaS)

    Six Degrees

    8x8 CPaaS enables businesses to integrate real-time communications into applications and workflows using flexible APIs or turnkey solutions like 8x8 Connect. Supporting SMS, messaging, voice, video, and authentication, it delivers secure, reliable, carrier-grade communications without the complexity of managing telecom infrastructure.

  • Public Engagement Manager - Business Intelligence

    CEOX SERVICES LTD

    Ceox’s Microsoft Power Apps Public Engagement Manager enables Public Sector Organisations to administer enquiries and official correspondence management. Manage cases: Freedom of Information (FOI) requests, Inter-Ministerial (IM), Complaints, Data Access Requests, Environmental Information Regulation (EIR) requests, Parliamentary Questions (PQ), Subject Access Requests (SAR), Ministerial Correspondence (MC), Treat Official, Write-Rounds, Invitations.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Cloud Contact Centre

    SOFTCAT PLC

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Contact Centre

    8X8 UK LIMITED

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8x8 CCaaS

    Six Degrees

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8x8 CX (Customer Experience) Platform

    DATAQUEST GROUP LIMITED

    The 8x8 Platform for CX brings unified communications and contact centre services together on a single cloud platform. It supports consistent, context-rich interactions across voice and digital channels, improves collaboration between teams and reduces operational complexity. A single security framework and 99.999% uptime SLA provide assurance for critical public services.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Cloud Contact Centre

    Six Degrees

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Contact Centre

    INSIGHT DIRECT (UK) LTD

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture across departments.

  • 8x8 Contact Centre as a Service (CCaaS)

    Six Degrees

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8x8 CCaaS

    SOFTCAT PLC

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8x8 Contact Centre

    Six Degrees

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8X8 Contact Centre

    SOFTCAT PLC

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.

  • 8x8 Cloud Contact Centre

    8X8 UK LIMITED

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • 8x8 Contact Centre

    CHARTERHOUSE VOICE & DATA LIMITED

    8x8 unifies Contact Centre and Unified Communications to optimise productivity through omnichannel routing, AI, self-service and Microsoft Teams integration. WFM tools, queue management, live dashboards, and alerts empower supervisors, while comprehensive analytics, UK data residency, government security standards and a resilient architecture strengthen compliance and service performance across departments.

  • Omnichannel Customer Service Manager

    DIGITAL MODUS SOFTWARE SOLUTIONS LTD

    An integrated omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints. Our solution reuces the cost and complexity of serving the public.