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REDCENTRIC SOLUTIONS LIMITED
Call Reporting from Redcentric is a web-based reporting solution for use with Redcentric’s hosted IP telephony service. It provides customisable real-time and historic call reports which can be configured and accessed through a web browser. Reports can be customised and scheduled, automatically e-mailing an authorised recipient on a recurring basis.
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REDCENTRIC SOLUTIONS LIMITED
Call Reporting from Redcentric is a web-based reporting solution for use with Redcentric’s hosted IP telephony service. It provides customisable real-time and historic call reports which can be configured and accessed through a web browser. Reports can be customised and scheduled, automatically e-mailing an authorised recipient on a recurring basis.
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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Unity Extend service allows customers to easily convert any mobile device into a powerful business communication tool. It offers a wide range of voice calling features like DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail, and shared call appearance, meeting premium voice calling telephony needs.
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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Call Recording & AI service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
PCI Comply is a cloud-based service that secures card payments over phone within Unity IP Voice environments, enhancing caller experience, mitigating PCI-DSS risks, and reducing compliance.
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REDCENTRIC SOLUTIONS LIMITED
PCI Comply is a cloud-based service that secures card payments over phone within Unity IP Voice environments, enhancing caller experience, mitigating PCI-DSS risks, and reducing compliance.
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REDCENTRIC SOLUTIONS LIMITED
Microsoft Teams Calling from Redcentric provides access to a cost effective Direct Routing capability, enabling users to make and receive calls on any Teams enabled device. The service provides a choice on how to consume Direct Routing services, removing the need to subscribe to a Microsoft calling plan
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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Teams Extend service is a service that revolutionises communication within your organisation. Tailored for today’s hybrid workforce, Teams Extend integrates seamlessly via the SIP gateway service with Microsoft Teams, enabling employees to stay connected and collaborate effortlessly, whether they are in the office, working remotely, or travelling internationally.
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REDCENTRIC SOLUTIONS LIMITED
Microsoft Teams Calling from Redcentric provides access to a cost effective Direct Routing capability, enabling users to make and receive calls on any Teams enabled device. The service provides a choice on how to consume Direct Routing services, removing the need to subscribe to a Microsoft calling plan
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REDCENTRIC SOLUTIONS LIMITED
Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.
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REDCENTRIC SOLUTIONS LIMITED
Unity Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Unity Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Teams Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
CX Analytics for Microsoft Teams delivers call analytics as actionable, real-time and historical insights and reports. This provides a specific view on certain verticals or issues, thereby eliminating the need for a dedicated data analyst. All these CX Analytics features are delivered from Akixi CX Platform cloud-based services
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REDCENTRIC SOLUTIONS LIMITED
CX Analytics for Microsoft Teams delivers call analytics as actionable, real-time and historical insights and reports. This provides a specific view on certain verticals or issues, thereby eliminating the need for a dedicated data analyst. All these CX Analytics features are delivered from Akixi CX Platform cloud-based services
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.