-
ICS.AI LTD
Introducing the SMART: AI Omnichannel Contact Centre solution, a unified platform that integrates SMART: AI-driven services including Website, Live Chat, Phone, and Email. This comprehensive solution leverages pre-trained human parity AI language models to enhance user self-service, significantly reduces agent demand across all communication channels and delivers ROI <6 months.
-
ARETEANS TECHNOLOGY SOLUTIONS UK LTD
Streamlined tool to schedule, manage, monitor, and evaluate your client appointment. Manual calendaring, rostering and scheduling appointments. Areteans Meet is an integrated Pega application that enables your organisation to manage hassle-free business transactions. It is useful across multiple service industries where client meetings become vital in running business operations successfully.
-
DBaaS Ltd
We specialize in delivering SaaS solutions, which provide users with access to software applications online without requiring installation or maintenance. Using our PaaS offerings, developers can easily build, deploy, and manage applications efficiently, accelerating development cycles and fostering innovation.
-
Ve3 Global Ltd
VE3 offers a cutting-edge cloud-based (SaaS) platform known as ServiceNow, renowned for its seamless, consumer-friendly experience across multiple channels. As an elite partner of ServiceNow, VE3's global team provides comprehensive services including deployment, business consulting, advisory, process transformation, and implementation of ServiceNow's SaaS platform.
-
Valiantys Ltd
Valiantys is Atlassian's Partner of the Year 2021 for Enterprises. We offer an ITIL based solutions built upon Jira Service Management. This solution helps our clients deliver world-class customer satisfaction, enabling faster deployment and top-of-the-class user adoption. Our unique ITSM implementation methodology includes pre-built solutions for key ITIL practices.
-
Ve3 Global Ltd
A cloud-based platform empowers SOC analysts to swiftly uncover, investigate, and mitigate attacks with 99.9% accuracy. InfinitySOC utilizes an advanced AI algorithm to identify behavioral patterns, leveraging big data analysis from ThreatCloud to pinpoint active threat indicators.
-
enCircle Solutions Ltd.
Run what you draw! enAct allows non-technical users to build stand alone forms, rules, and process flows, then integrate these with existing business streams and digital services. Finally you can realise true agility when it comes to managing online forms, with unlimited forms and processes delivered on a secure platform.
-
Medius Software Ltd
Medius AP Automation drives accurate, compliant accounting processes and true automation by maximising touchless invoice processing, streamlining invoice data capture, with advanced OCR, matching and validation and approval processes, all while adding layers of control and visibility. Multiple invoice submission methods are available including EDI/xml, Email PDF, Paper and Portal.
-
SCB Global Ltd
OPTO4Contact delivers intelligent Omni-Channel contact centre features both natively within Microsoft Teams or outside of it. OPTO4Contact seamlessly incorporates all communication channels including voice, mail, chat, text message, social media and video into one consistent contact experience, empowering agents by creating a holistic journey of communication for each customer.
-
SCB Global Ltd
OPTO4Teams integrates with Microsoft Teams via direct routing /Operator Connect to provide a complete communications solution natively inside Microsoft Teams and hosted in Azure. Providing features such as calling, meetings, chat and data sharing, OPTO4Teams also offers advanced functionality including global calling, omni-channel contact centre and fraud protection.
-
Novoville Ltd
The Novoville e-Ticketing & Smart Mobility platform is an out-of-the box solution which allows local authorities to offer a single ticketing and journey planning application for all modes of transport. This improves customer experience, increases revenue, makes enforcement more efficient and positively impacts the quality of life in the locality.
-
EntServ UK Ltd part of the DXC Technologies Group
The smart places and things offering provides end to end solutions at scale enabling the adoption and implementation of data driven enterprises that create smart process frameworks and enhanced visibility around organisational processes.
-
ICS.AI LTD
The SMART AI Ward Assistant revolutionises nursing efficiency by automating routine clerical tasks with a natural language interface. This innovative tool significantly reduces documentation errors and nurse frustration by saving over two hours per shift, allowing ward staff to focus more on patient care.
-
ICS.AI LTD
Transform web interactions into engaging, efficient conversations with SMART Website / Chat. This AI-driven assistant offers instant, context-aware support, handles enquiries precisely, and can route complex issues to human agents via SMART LiveChat. Accessible in multiple languages and compliant with WCAG 2.1 AA, SMART Chat elevates user engagement and satisfaction.
-
ICS.AI LTD
The SMART Student Services Copilot revolutionises the student experience using generative AI to streamline college life. Offering personalised access to academic support, IT help, career counselling, and more, this solution optimises student services, improving guidance efficiency and educational outcomes while achieving significant cost savings.
-
ICS.AI LTD
The SMART Student Recruitment Copilot revolutionises engagement using generative AI to streamline the application process in further education. It offers a grounded, personalised, 24/7 support across multiple platforms, providing tailored recommendations and enabling institutions to effectively target and enrol ideal candidates through data-driven insights, reducing costs and improving retention.
-
MAS Networks Ltd T/A CareLineLive
CareLineLive eBrokerage, an easy to use, cloud-based software solution, streamlining care commissioning/brokerage processes, improving data collection allowing commissioners/brokers/care arrangers to take full control of the process from contracting->compliance->performance management. CareLineLive eBrokerage stores multiple purchaser details (commissioning bodies/adult social care clients/self-funded service users). Purchasers and providers are allocated to geographical regions/subzones.
-
ADAPTIVE COMMUNICATION SOLUTIONS LTD
Horizon Contact is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon service. An add-on to the Horizon subscription, Contact includes call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, administrators, supervisors and agents level access; the complete Contact Centre
-
ICS.AI LTD
Enhance live chat with AI-driven support, seamlessly integrating human handover for complex queries. SMART Live Chat reduces agent load, speeds up resolutions, and improves satisfaction by intelligently managing interactions from AI to human, managed via by Microsoft Teams for seamless communication.
-
Safehaus Group Ltd
LEIAA: Your Investigations Command Centre. A state-of-the-art, highly secure, SaaS platform that harnesses state-of-the-art AI and automation to enable organisations to manage and conduct every stage of ethics, compliance and regulatory investigations much more effectively by maximising efficiency with LEIAA’s game-changing features.
-
VerseOne Group Ltd
VerseOne is a Microsoft preferred Independent Software Vendor (ISV) and AI Cloud Partner. We integrate with Active Directory for user permissions, Single Sign ON (SSO) logins via Open ID Connect (OIDC), staff directories and more. Our SharePoint, OneDrive, Outlook, M365, PowerBI and Teams integrations power collaboration.
-
SKYFLO DIGITAL LTD
Single platform designed to help governments to serve the people faster. Get value quickly with purpose-built data, integration, automation, AI, analytics, UX for public sector.
Out-Of-The-Box capabilities to manage citizen services and benefits, deliver authorisations, manage rules and compliance, ensure safety and justice, recruit, onboard, develop public sector employees. SFDC2024GC14
-
EntServ UK Ltd part of the DXC Technologies Group
DXC solutions for Salesforce enable public sector clients to provide secure, market-differentiating customer experiences through the innovation of the Salesforce platform. DXC's global team of certified Salesforce experts provide services relevant to every stage of a company's digital transformation from implementing new solutions to optimizing and extending existing Salesforce environments.