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INVUSE LIMITED
Leverage our cutting-edge UX Audit service to enhance your digital presence. Our comprehensive approach, powered by advanced tools and methodologies, meticulously identifies usability, accessibility, and journey issues. Backed by qualitative and quantitative analysis, including user testing and surveys, our audits deliver actionable insights for optimising user experiences.
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INVUSE LIMITED
Continuous Improvement Plans ensure your digital services evolve alongside changing user needs. Through quarterly reviews, we assess accessibility, content design, and user experience, comparing scores to track progress. Our Continuous Improvement Plan provides detailed resolution plans, ensuring continual enhancement and improvement of service quality for your communities.
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INVUSE LIMITED
User Research as a Service provides monthly, expert-driven user research to help organisations continuously align their services with evolving end-user needs. Ideal for teams with limited internal resources, it ensures a persistent connection with user feedback through user research, facilitating data-informed service evolution and enhanced user satisfaction.
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INVUSE LIMITED
Our Digital Transformation Planning service is tailored for the public sector, offering comprehensive assessment, strategy development, and roadmap creation. We align stakeholders, assess digital-readiness, and outline actionable steps to modernise operations, enhance service delivery, and foster innovation. We aim to facilitate smooth and successful transitions towards a digitally empowered future.
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INVUSE LIMITED
User Lab Testing conducts in-person testing of digital services, engaging real users and those requiring assistive technology. We analyse key user journeys, employing techniques such as eye tracking and scroll behaviour optimization. Our aim is to enhance digital services, ensuring they meet diverse needs of all users effectively and inclusively.
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INVUSE LIMITED
Drupal 10 is ideal for NHS websites to meet the needs of patients, professionals, and communities. Our service emphasises usability, security, and interoperability, offering scalable platforms that integrate smoothly across NHS trusts’ infrastructure. Sharing Drupal innovations and code, we foster a collaborative, cost-effective healthcare service that all can benefit from.
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INVUSE LIMITED
User surveys are a cost-effective method to gather quantitative and qualitative data from diverse demographics. Through meticulously crafted user surveys, we gather invaluable insights, supplementing findings from other user research activities like expert reviews or usability testing. They are instrumental in understanding opinions and behaviour patterns across public facing services.
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INVUSE LIMITED
User Research specialises in uncovering user behaviours, needs, and motivations through advanced research techniques. We apply proven quantitative and qualitative methods to identify challenges and opportunities, ensuring inclusive and effective experiences. Our User Research provides actionable insights that help shape digital services to meet your audience’s needs.
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INVUSE LIMITED
Our Family Hubs Website service supports councils to create a digital presence for their Family Hubs. From understanding user needs, content development, creating a section on your corporate website or a separate Family Hubs website our team of specialists will support you in creating a user-driven Family Hubs online offering.