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Civica UK Limited
The Lynx CSG product set is Civica's accredited next generation of PNC gateway which builds on the functionality of earlier generations providing access to multiple services offered by PNC, deployable on desktops, laptops and in-vehicle solutions.
Quick set up and easy to use; saving installation costs and reducing training.
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Civica UK Limited
The Civica MDM Proof of Value Service provides organisations with a discrete platform that quantifies the value and benefits that can be directly derived from implementing an MDM platform, in addition to identifying duplicates and critical data quality issues.
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Civica UK Limited
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects.
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Civica UK Limited
Our BACS approved payroll services ensure your employees are paid accurately and on time and RTI data is sent to the HMRC. We provide a secure portal for authorised users to exchange information with Civica Payroll Bureau in a way that is simple, secure andauditable, promoting efficiency and accuracy.
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Civica UK Limited
Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.
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Civica UK Limited
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system.
The modules:
Housing Register
Choice Based Lettings & Nomination Based Lettings
Homelessness & Temporary Accommodation
Rents (Specialist TA, Mobile, G&T Sites)
Enhanced Housing Options
Support Gateway
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Civica UK Limited
Civica’s proven framework will help you establish governance structures ensuring your data is effectively managed as a critical business asset. The governance framework includes maturity, change management, roles (data owners, stewards, custodians), responsibilities, literacy, training, education, communications, principles, policies, standards, processes, procedures, ethics, compliance (e.g., GDPR / DPA18 and ISO27001).
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Civica UK Limited
Civica Legal Matter and Document Management provides Legal Matter Management with integrated Document Management, Email and Records Management, and Time Recording. Additional modules can also provide Client Portals, Case Management, and full accounting support.
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Civica UK Limited
Civica Asset Management is a complete Property Asset Management system helping organisations manage their property assets efficiently and meeting compliance. It’s in the cloud allowing teams to work from any location, incorporating Asset Management, Asbestos, Compliance, Repairs Planning, Energy HHSRS and Mobile Surveying, effectively managing Asbestos, Fire Risk and Legionella.
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Civica UK Limited
Civica Cashless Catering Solution enables councils to manage catering operations in their Authority, without the need to manually collate data from individual sites, providing the tools needed in order to manage and report on cashless catering in the Authority. With centralised oversight of prices, products, comprehensive reporting and effective communications.
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Civica UK Limited
Civica Contractor Workforce is a complete Contractor Workforce Management System. It’s in the cloud allowing teams to work from any location. With full CRM and Communications Engine, effectively managing Contractor Workforce operations, including repair logging, Job Progression, Job Costing, Materials Management, Subcontractor Work Management, Diary Appointments, Scheduling and Mobile Working.
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Civica UK Limited
Civica Direct Payment Audit solution can support you in you in regularly auditing direct payment accounts to provide assurance that funds are being appropriately spent. We can complement your teams on a business-as-usual basis, or we can undertake specific review projects.
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Civica UK Limited
Civica People Hub is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes HR & payroll transactions easier, more automatic and intelligent. It helps transform your people processes.
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Civica UK Limited
Civica OnDemand Revenues and Benefits delivers processing to the highest standards. We can support Councils by complementing your teams to manage business as usual, handling peaks, clearing backlogs or completing specific projects. We handle all processing work ranging from complex work types to structured rules-based processing.
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Civica UK Limited
Civica’s Digital Mail Service processes physical inbound/outbound mail that comes in/out of your organisation, helping to increase efficiency/reduce costs. Our mailroom services save you money/reduce workload for your staff.
Using a digital mail service supports your digital transformation agenda and transition to paperless working;making your organisation greener/saving money/improving process efficiencies.
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Civica UK Limited
Proven framework-based approach, aligned with DAMA DMBoK, implements best practice Data Quality (DQ) tools, techniques, processes for ISO8000 compliance, enabling you to measure, monitor and improve quality of data. Civica works with you to define business and DQ rules and utilises most appropriate profiling and cleansing tools for your needs.
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Civica UK Limited
Provides a series of Microsoft Bot Framework extensions enabling rapid deployment of task conversational Chatbot applications. In-depth expertise in Microsoft LUIS and a wide range of API-based integration technologies enables conversational designs to scale for all Chatbot deployments with bespoke NLP and intent mapping where required.
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Civica UK Limited
Civica’s data academy can tailor formal training, mentoring and support to best meet your needs to upskill your team. Modules cover all aspects of data analysis and management, such as: Data Modelling & Engineering, Data Management, advanced SQL, Data Factory, Data Bricks (R, Python), Synapse, Power BI (DAX, Power Query).
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Civica UK Limited
A secure, end-to-end, legacy data and document migration and conversion service for cloud and on-premises data sources. Civica’s proven framework encapsulates industry best-practice to simplify, de-risk, accelerate the migration and conversion lifecycle from strategy development, planning, design, data profiling and cleansing, ETL implementation and testing, to live migration and reconciliation.
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Civica UK Limited
Using our proven methodology, Civica’s Microsoft Power Platform Business Transformation Service helps reimagine, streamline, automate and integrate processes for efficiency savings, customer service value-add and freeing bandwidth for innovation. The service includes strategy development, user research and baseline assessment, process re-engineering, change management, planning, implementation, integration, skills transfer and rollout.
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Delta 4 Services Limited
Our Digistaff virtual officers will validate, and automatically process your ATLAS and LCTR files from DWP. We can process on all of the leading Revs & Bens Software, NEC Revenues & Benefits, Capita One Revenues & benefits & Civica OpenRevenues.
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MADIGAN SOLUTIONS UK LIMITED
Consultancy services for identity and access management.
Identity fabric compliant governance solutions.
Specially designed 'quick start' packages aligned to common vertical requirements including user identity provisioning/governance for higher education/ public sector
Integrations with identity sources e.g. iTrent, Civica, SuccessFactors, Workday.
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Civica UK Limited
Health & Safety Management software to assist organisations manage Incident/Accident/Event/Near Miss reporting.RIDDOR reporting.Investigations of Incidents/Accidents/Events/Near Misses. Action raising, allocating and tracking to completion. Mange Audit and Inspections, on a scheduled or ad hoc basis including the raising of corrective and preventive actions which can be allocated and tracked to completion.
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Civica UK Limited
PLICS - Patient Level Information Costing System. Our fully CTP Compliant, PLICS and SLR System is offered on premise or on a fully managed Microsoft Azure cloud platform. The system benefits from ProAuto, our automation tool, as well as comprehensive Microsoft Power BI reporting and analytics capability.
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Civica UK Limited
Modern.Gov is designed to facilitate the committee and decisions management within your organisation.
Alongside core meeting management, Modern.Gov also facilitates paperless meetings, In App Voting/Attendance Management, Report Management/Workflow, Corporate Meeting Calendar, Elected Members Profile pages, Forward Work Programmes and Plans, and a host of democratic and Member related functions.
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Civica UK Limited
Intelligent e-scheduling system: Enables the NHS to ‘free up time to care’ and improves how they manage capacity (clinical staff) and demand (patient needs) in a community setting. Improves safety, productivity, service quality, patient care and staff satisfaction whilst reducing clinical risk and care delivery costs in a community setting.
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Civica UK Limited
Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.
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Civica UK Limited
Catering Management enables foodservice organisations to simplify the management of catering services across all public sectors covering recipe/menu engineering inc. nutrition, allergens and dietary preference, sustainability profiling, endurance and DMR, e-procurement management, stock control, central production kitchen management, bedside patient/resident feeding, operational trading analysis, analytical reporting and paperless kitchen management.
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Civica UK Limited
An electronic document management suite, enabling organisations to capture, store, retrieve and share electronic documentation held in different formats (scanned paper, emails, images, electronic documents etc.) with a high level of security and access control, restricted by user, role profile or by document content or category.
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Civica UK Limited
Enterprise Cash Receipting, ePayments, Income Management, Acquiring and Processing services, supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough, Housing Associations, Schools, Universities, NHS or any public, private organisation. Compatible with Capita, Northgate, Adelante, Cashless Catering and parent portal solutions.