-
Civica UK Limited
Civica Licensing Register provides intuitive online search capability for all licences, including licensing act 2003, taxis, housing (including HMO) and gambling meeting the legislative requirement to hold a register. It reduces FOI requests and lowers administrative overheads by enabling representation against active applications, which populates the back-office module.
-
Civica UK Limited
Civica Trading Standards delivers local authorities an intelligent regulatory services solution, enabling management of inspections, complaints, samples, notices and other investigations. Designed with local authorities, it enables intelligent case association ensuring awareness of related incidents. It offers efficiencies via workflow and document automation such as, communication and decision making.
-
Civica UK Limited
Civica OnDemand ProCollect targets non-performing debts, using our proven recovery processes and all available recovery remedies we recommence recovery activity in relation to these debts to maximise income. It includes all main local authority revenue streams including Council Tax, Business Rates, General Income, Housing Benefit Overpayments and Parking.
-
Civica UK Limited
Civica Environmental Health delivers local authorities an intelligent regulatory services solution, enabling management of inspections, complaints, samples, notices and other investigations. Designed with local authorities, it enables intelligent case association ensuring awareness of related incidents. It offers efficiencies via workflow and document automation e.g. communication and decision making.
-
Civica UK Limited
The Lynx CSG product set is Civica's accredited next generation of PNC gateway which builds on the functionality of earlier generations providing access to multiple services offered by PNC, deployable on desktops, laptops and in-vehicle solutions.
Quick set up and easy to use; saving installation costs and reducing training.
-
Civica UK Limited
Civica Regulatory Services has been developed with local authorities to deliver high levels of service to citizens. Supporting shared service, collaborative and primary authority working. It offers efficiencies via workflow and document automation. It includes two modules; Anti-Social Behaviour (ASB), Licensing, Trading Standards, Environmental Health, Housing Assistance or Housing Enforcement.
-
Civica UK Limited
Civica Cashless Central Solution enables councils to manage catering operations in their Authority, without the need to manually collate data from individual sites, providing the tools needed in order to manage and report on cashless catering in the Authority. With centralised oversight of prices, products, comprehensive reporting and effective communications.
-
Civica UK Limited
Civica Digital360 EDM is a scalable browser based solution to efficiently and securely manage document and data lifecycle. EDM’s powerful automation and workflow transforms delivery of core services by reducing administration, automating and streamlining business processes and provides integration capabilities whilst achieving agile ways of working, delivering savings and efficiencies.
-
Civica UK Limited
Civica Citizen Portal is a public-facing website that links directly with modules in the Regulatory Services platform. Citizens can apply online for licences and log service requests. It supports the upload of attachments and integrates with your payment engine. Forms submitted via the portal auto-populate the back-office module.
-
Civica UK Limited
Civica Housing Assistance is an agile solution providing comprehensive back-office management for any enquiry, grant or loan. From entering a simple grant enquiry through to carrying out an assistance inspection visit with corresponding communication. Core Regulatory Services platform capability; bulk communications, workflow designer, alerts and form creation are included.
-
Civica NI Ltd
The Civica Mobile Platform is an application development environment for the creation of multi-platform mobile app solutions. The platform includes common on-device functionality such as login, authentication, screen routing and features such as mapping, workflow, e-Forms, GPS integration and biometric support. Full application lifecycle management is also supported.
-
Civica UK Limited
The Civica Mobile Platform is an application development environment for the creation of multi-platform mobile app solutions. The platform includes common on-device functionality such as login, authentication, screen routing and features such as mapping, workflow, e-Forms, GPS integration and biometric support. Full application lifecycle management is also supported.
-
Civica UK Limited
Civica CE simplifies civil enforcement management to deliver a better service to your community.
You can automate a range of processes from Moving Traffic Offences (MTO), Tolling, parking and permits administration to digital CCTV-based enforcement, increasing efficiency and productivity.
Instant access to real-time data allows proactive task and resource prioritisation.
-
Civica UK Limited
Civica Anti-Social Behaviour supports all aspects of ASB incidents management, community protection orders and community protection notices. Intelligent case association provides insight to teams. Underpinned by the core Regulatory Services platform, capabilities include workflow and document automation such as communication and decision making.
-
Civica UK Limited
Civica HR & Payroll Enterprise is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes HR transactions easier, more automatic and intelligent. It helps transform your people processes.
-
Civica UK Limited
Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of housing, revenues, and benefits enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.
-
Civica UK Limited
Our BACS approved payroll services ensure your employees are paid accurately and on time and RTI data is sent to the HMRC. We provide a secure portal for authorised users to exchange information with Civica Payroll Bureau in a way that is simple, secure andauditable, promoting efficiency and accuracy.
-
Civica UK Limited
Civica’s proven framework will help you establish governance structures ensuring your data is effectively managed as a critical business asset. The governance framework includes maturity, change management, roles (data owners, stewards, custodians), responsibilities, literacy, training, education, communications, principles, policies, standards, processes, procedures, ethics, compliance (e.g. GDPR / DPA18 and ISO27001).
-
Civica UK Limited
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system.
The modules:
Housing Register
Choice Based Lettings & Nomination Based Lettings
Homelessness & Temporary Accommodation
Rents (Specialist TA, Mobile, G&T Sites)
Enhanced Housing Options
Support Gateway
-
Civica UK Limited
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects.
-
Civica UK Limited
Civica Legal Matter and Document Management provides Legal Matter Management with integrated Document Management, Email and Records Management, and Time Recording. Additional modules can also provide Client Portals, Case Management, and full accounting support.
-
Civica UK Limited
Civica Contractor Workforce is a complete Contractor Workforce Management System. It’s in the cloud allowing teams to work from any location. With full CRM and Communications Engine, effectively managing Contractor Workforce operations, including repair logging, Job Progression, Job Costing, Materials Management, Subcontractor Work Management, Diary Appointments, Scheduling and Mobile Working.
-
Civica UK Limited
Civica Asset Management is a complete Property Asset Management system helping organisations manage their property assets efficiently and meeting compliance. It’s in the cloud allowing teams to work from any location, incorporating Asset Management, Asbestos, Compliance, Repairs Planning, Energy HHSRS and Mobile Surveying, effectively managing Asbestos, Fire Risk and Legionella.
-
Civica UK Limited
Civica Direct Payment Audit solution can support you in you in regularly auditing direct payment accounts to provide assurance that funds are being appropriately spent. We can complement your teams on a business-as-usual basis, or we can undertake specific review projects.
-
Civica UK Limited
Gain real insights into the ‘how’ and ‘why’ of users’ service experiences, through moderated usability testing. Measure the success of critical tasks, identify users’ pain-points to improve through actionable recommendations. Additional service elements include a ‘pop-up’ usability lab and user recruitment to service requirements.
-
Civica UK Limited
Civica’s Niche Centric Services (NCS) acceleration framework enables clients to integrate third-party systems and services with NicheRMS to streamline and simplify policing operations. NCS provides a business-level façade in front of the Niche database, that enables policing applications to efficiently, and securely, create, update, delete, retrieve, and validate Niche records.
-
Civica NI Ltd
Civica’s Niche Centric Services (NCS) acceleration framework enables clients to integrate third-party systems and services with NicheRMS to streamline and simplify policing operations. NCS provides a business-level façade in front of the Niche database, that enables policing applications to efficiently, and securely, create, update, delete, retrieve, and validate Niche records.
-
Civica UK Limited
CivicaPay education is a Cashless school payments system comprising online payments, income management and dinner money management. For Primary schools and secondary schools, Multi-academy trusts and Local Authorities. Manage products and items and communicate with parents via SMS and email. The system is comparable to ParentPay, ParentMail, SCOPay, iPayimpact, eduSpot.
-
Civica UK Limited
Civica OnDemand Revenues and Benefits delivers processing to the highest standards. We can support Councils by complementing your teams to manage business as usual, handling peaks, clearing backlogs or completing specific projects. We handle all processing work ranging from complex work types to structured rules-based processing.
-
Civica UK Limited
Civica’s Digital Mail Service processes physical inbound/outbound mail that comes in/out of your organisation, helping to increase efficiency/reduce costs. Our mailroom services save you money/reduce workload for your staff.
Using a digital mail service supports your digital transformation agenda and transition to paperless working;making your organisation greener/saving money/improving process efficiencies.