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4net Technologies Ltd
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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Millersoft Ltd
Apache Kafka is a distributed event streaming platform that is capable of ingesting and processing trillions of rows per day. It allows a client to handle many different sources and create event queues for a variety of topics whilst scaling to process any amount of data.
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Britannic Technologies
Calabrio WFM is a highly agile and scalable workforce management platform enables accurate Forecasting, Scheduling and Intraday Management.
Allows delivery of seamless experiences for customers, agents and contact center managers—no matter where employees are working.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting and analytics, wallboards, IVR, auto-attendants (ACD), administrators, supervisors and agents level access, delivered over WebRTC.
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BTS Holdings plc
Call reporting services for landlines and mobile devices. Supporting all types of telephony.
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PMS NETWORKS LIMITED
Rainbow Office provides a modern cloud communications platform supporting real-time collaboration, online meetings and business telephony
in an all-in-one experience. With World-class security and reliability, and 99.999% uptime, Rainbow Office delivers peace-of-mind plus integrations with leading providers such as Microsoft, Google, Amazon, Salesforce, and others for excellent business productivity.
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Leicestershire Health Informatics Service
On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms
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RPM Business Communications Ltd
RPM’s ‘Contact’ provides cloud telephony functionality and technology with extensive and fully manageable features which give you complete control over your communications estate, whether you’re a single or multi-site environment with handset, mobile or desktop users.
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4net Technologies Ltd
FourNet's Avaya OneCloud CCaaS makes it easy to connect everything (voice, video, chat, messaging, and more) to deliver effortless experiences for clients and employees at every touchpoint; it brings together teams, resources, and insights to maximize contact centre performance and experiences; with a complete end-to-end customer journeys.
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Softcat Limited
Detect security threats, prove compliance and increase IT team efficiency with IT audit software from Netwrix
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Millersoft Ltd
Kubernetes is a portable, extensible, open source platform for managing containerized workloads and services, that facilitates both declarative configuration and automation. It has a large, rapidly growing ecosystem.
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Netpremacy Limited
Google Voice enables your teams to stay connected, organized, and on task with an easy-to-use phone solution that fits your organizations. Make and receive phone calls using a work number on any device, anywhere. Number assignment, porting, and billing are neatly consolidated in the familiar Google Workspace Admin console.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.
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Leicestershire Health Informatics Service
Notify patients that their appointment is due via an audio/visual alert from the display screen. HISboard can also be used to display essential health information and advice. Can be integrated with Systmone, and will update the clinical system in real time once the patient is called for their appointment.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, RIngCentral, Enghouse, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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Prodec Networks
This direct routing Microsoft Teams calling solution from Prodec Networks provides enterprise-grade calling (public switched telephone network (PSTN)) capabilities and telephony features using Microsoft Teams. The solution is delivered from Prodec’s resilient, Microsoft-approved session border controller (SBC) infrastructure, that provides an intuitive user management platform and detailed call report analysis.
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GAMMA NETWORK SOLUTIONS LIMITED
Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.
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Trustmarque Solutions Limited
Provision of a full range of collaboration products, solutions and services for user communication, ideation, content creation and productivity activities.
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BOXXE LIMITED
X-Series provides UCaas, CCaas and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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VOICESCAPE LIMITED
Voicescape’s services allow Local Authorities to drive huge improvements in resident engagement and debt collection. Through greater insight, Authorities can deliver operational efficiencies throughout all stages of the collection of Council Tax, NNRD and Housing Benefit overpayments. We remove non-value-added tasks and deliver engagement, maximising payments, income and customer satisfaction.
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4net Technologies Ltd
FourNet's Microsoft Teams omni-channel contact centre service is part of our Microsoft Connect, Extend and Power offering; incorporating: NICE, Content Guru, Enghouse, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.
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CW Squared Ltd
Leverage your investment in Microsoft Teams to bring enterprise-grade network and resilience to your business voice communications, whilst enjoying significant cost savings compared to Microsoft calling plans and allowing you to extend the value of your existing 365 licence fees.
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Leicestershire Health Informatics Service
Marketing screens are not linked to the clinical system, this option is used as ‘digital signage’. An engaging and multimedia method of communicating key messages to your patients or customers. The additional marketing functionality can reduce the need for patient leaflets in reception/waiting areas for communication and education purposes.
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Boomerang I-Comms Ltd
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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4net Technologies Ltd
FourNet offers Microsoft Teams Direct Routing Unified Communications and SIP services from world leading application providers, including: Microsoft, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud.
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GAMMA NETWORK SOLUTIONS LIMITED
Unified Communications as a Service. UCaaS Cloud platform by Gamma. Horizon is a full collaboration and communications solution. Includes video and audio conference calls, online meetings, instant messaging, outbound and inbound call plans, call reporting and analytics. Integrates with Microsoft Teams. Contact Centre offers webchat and email through webRTC.