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49 results found

49 results found containing civica in Lot 2: Cloud software in the category Collaborative working

  • Civica Involve

    CIVICA UK LIMITED

    Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.

  • Civica Income Management

    CIVICA UK LIMITED

    Enterprise Cash Receipting, ePayments, Income Management, Acquiring and Processing services, supporting the digital transformation agenda for public sector organisations from a small District to a large Unitary or Borough, Housing Associations, Schools, Universities, NHS or any public, private organisation. Compatible with Capita, Northgate, Adelante, Cashless Catering and parent portal solutions.

  • Civica TranSend ePOD

    CIVICA UK LIMITED

    TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors. Configurable for any delivery or collection process scenario, including specified time-windows.

  • Civica Case Management (iCasework)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form

  • Civica Cx Housing Management

    CIVICA UK LIMITED

    Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.

  • Civica TranSend Route Planning

    CIVICA UK LIMITED

    TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.

  • Civica Employee Relations Management (iCasework Case Management)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.

  • Civica OnDemand Single Person Discount (SPD) Monitoring

    CIVICA UK LIMITED

    Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.

  • Civica Community Fire Risk Management Information System (CFRMIS)

    CIVICA UK LIMITED

    CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration. 60% UK Fire/Rescue services use CFRMIS.

  • Civica Correspondence and Enquiry Management (iCasework Case Management)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Entry-Level)

    CIVICA UK LIMITED

    Rapid deployment of Microsoft language studio making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over embeddable web interface. Includes advice to curate content sources to maximise value from Microsoft Bot Framework and Azure App Services.

  • Civica Complaints Management and Customer Feedback Management (iCasework Case Management)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.

  • Civica FOI, EIR, Subject Access Request, Information Request and GDPR Case Management (iCasework)

    CIVICA UK LIMITED

    A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.

  • MyScan

    INFOSHARE+ LIMITED

    MyScan is a web application that allows service users to scan evidence relating to various council transactions using their own device and submit this evidence securely along with identifying metadata. The application is delivered as a software-as-a-service solution, and typically covers multiple council service areas, integrated with various back-office systems.

  • Digistaff Intelligent Automation Housing Benefit Accuracy Assessment (HBAA) Processing

    DIGISTAFF LIMITED

    The DigiStaff Housing Benefit Accuracy Assessment (HBAA) solution, is an intelligent automation solution designed to process the reviews required by the DWP. This will enable Local Government Benefits Teams free up their resource to focus on other requirements.

  • eCAPTURE, UCDS/CTRaaD, GOpaperless and webCAPTURE Digital Process Automation

    Govtech Solutions Ltd

    Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.

  • Electronic Forms and Cloud-Based Processing System

    Victoria Forms

    Victoria Forms design specialised electronic forms solutions; providing libraries of 325+ online template eForms and Calculators for: Revenues, Benefits, Licensing, HMO, Environmental Health, Planning and more. eForms are tailored for corporate branding, provide in-form intelligence and data validation; plus options for PDF export, XML Automation, evidence capture, and payment integration.

  • Arcus Government Pack

    ARCUS GLOBAL LIMITED

    Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.