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Civica UK Limited
Civica Asset Management is a complete Property Asset Management system helping organisations manage their property assets efficiently and meeting compliance. It’s in the cloud allowing teams to work from any location, incorporating Asset Management, Asbestos, Compliance, Repairs Planning, Energy HHSRS and Mobile Surveying, effectively managing Asbestos, Fire Risk and Legionella.
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Civica UK Limited
Civica Direct Payment Audit solution can support you in you in regularly auditing direct payment accounts to provide assurance that funds are being appropriately spent. We can complement your teams on a business-as-usual basis, or we can undertake specific review projects.
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Civica UK Limited
Civica’s Niche Centric Services (NCS) acceleration framework enables clients to integrate third-party systems and services with NicheRMS to streamline and simplify policing operations. NCS provides a business-level façade in front of the Niche database, that enables policing applications to efficiently, and securely, create, update, delete, retrieve, and validate Niche records.
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Civica UK Limited
Civica OnDemand Revenues and Benefits delivers processing to the highest standards. We can support Councils by complementing your teams to manage business as usual, handling peaks, clearing backlogs or completing specific projects. We handle all processing work ranging from complex work types to structured rules-based processing.
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Civica UK Limited
Civica Payroll and Time & Attendance Enterprise is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes Payroll transactions easier, more automatic and intelligent. Helping transform your people processes.
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Civica UK Limited
Civica HR, Payroll and Time & Attendance Enterprise is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes HR transactions easier, more automatic and intelligent. Helping transform your people processes.
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Civica UK Limited
Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Utilises the power of Dynamics 365 Customer Service and overlays an accelerator designed specifically for not-for-profit organisations. Our accelerator expertise, industry knowledge of grant management and design patterns allows us to quickly build your customised grant management solution. Offers simple ‘T-shirt’ sized implementation packages from PoC to large implementations.
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Civica UK Limited
Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.
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Civica UK Limited
CivicaCollect supports the complete debt collection process from compliance stage to full enforcement. Providing you with the flexibility to have a Single View of Debt system, Enforcement System or hybrid platform through a robust cloud-based solution. It delivers in-depth insight to improve services and optimises collection rates.
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Civica UK Limited
Health & Safety Management software to assist organisations manage Incident/Accident/Event/Near Miss reporting.RIDDOR reporting.Investigations of Incidents/Accidents/Events/Near Misses. Action raising, allocating and tracking to completion. Mange Audit and Inspections, on a scheduled or ad hoc basis including the raising of corrective and preventive actions which can be allocated and tracked to completion.
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Civica UK Limited
Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.
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Civica UK Limited
Parago is a centralised operations management system which enables schools and MATs to save time and resources, and improve the effectiveness of daily processes. Digitise and streamline processes for; Asset Management, Premises Compliance, Risk Management, Capital & Projects, Incident Management, Contract and Contractor Management, Room and Asset Booking, e-Sign Documents
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Civica UK Limited
MultiVue Enrich offers incremental capability building on MultiVue master data management (MDM) to ensure internal data can be verified against external reference data sources. With MultiVue MDM this ensures you can trust the accuracy of your data and distribute your single view of the customer across your organisation with confidence.
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Civica UK Limited
SensAI collates, annotates, stores, analyses, and processes data events from IOT devices using Machine Learning (ML) and Artificial Intelligence (AI) models. SensAI presents visual representations of data through graphical reports and dashboards - translating data and information into insights. Use cases include person, vehicle, object detection, monitoring, and outcome prediction.
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Civica UK Limited
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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Civica UK Limited
MultiVue Share offers incremental capability building on MultiVue master data management (MDM) platform to help improve the sharing and synchronisation of data. MDM supports effective service delivery by distributing the most consistent, accurate data possible across systems in a controlled manner, and provides the most trusted data throughout your organisation.
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Civica UK Limited
MultiVue CRM Embed is a powerful master data management (MDM) solution that integrates directly into Microsoft Dynamics 365, providing staff with a complete view of the customer. MultiVue MDM ensures the best decisions are made and best advice provided at the point of client engagement.
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Civica UK Limited
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
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Civica UK Limited
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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Civica UK Limited
We are engagement experts. We bridge the gap between the services that organisations and the people they serve – their members, patients and local population. Drawing on our years of engagement experience, we offer market and stakeholder research and insight services providing clear actionable feedback and intelligence.
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Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.
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Civica UK Limited
Modern.Gov is designed to facilitate the committee and decisions management within your organisation.
Alongside core meeting management, Modern.Gov also facilitates paperless meetings, In App Voting/Attendance Management, Report Management/Workflow, Corporate Meeting Calendar, Elected Members Profile pages, Forward Work Programmes and Plans, and a host of democratic and Member related functions.
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Civica UK Limited
Provides out of the box Microsoft Dynamics 365, securely hosted and managed within a UK-based, IL3 (UKCloud) data centre. The SaaS offering has been accredited for Official Sensitive use by the Home Office, can process Official Sensitive data out-of-the-box and offers PSN-P connectivity.
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Civica UK Limited
The powerful capabilities of MultiVue master data management (MDM) platform can be leveraged as a service to process batches of supplied data and apply a standardised deduplication and data cleansing procedure. MultiVue MDM provides an aggregated and cleansed output dataset that combines data quality and quantity of the processed files.
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Civica UK Limited
MultiVue master data management (MDM) solution is fully embedded within Microsoft Dynamics 365 to provide real-time complete and accurate views of customers in Dynamics 365. With MultiVue MDM this ensures your portal or contact centre is populated faster, with trusted data to better serve your person(s) of interest.
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Civica UK Limited
Covers use cases including investigative, service request and incident management. Each use case has its own priorities and our subject matter experts will explore the art-of-the-possible and use common design patterns to address specific types of problem. Offers simple ‘T-shirt’ sized implementation packages from PoC to large implementations.