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Civica UK Limited
Civica Licensing is a case management system supporting all aspects of local authority licensing incl LA 2003, taxi, housing (HMO) and gambling, from receiving and validation of application to issue and management of licences. It's scalable and offers efficiences via workflow and automation of documentation e.g communication and decision making.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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Abavus.co.uk
Our My Council Services site licence provides site-wide access to core licence and product modules on our platform. This enables a multi-channel online and native mobile customer self-service platform, and incorporating fully functional back-office modules. All of this is supported by sophisticated workflow and automation tools.
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NEC SOFTWARE SOLUTIONS UK LIMITED
A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.
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Tisski Limited
Microsoft Cloud Solution Provider (CSP), Tisski, offers a licencing service to procure Business Central licences monthly or annually, providing a flexible purchase and management service. Dynamics 365 Business Central is a cloud-based ERP system that covers a wide range of business needs and can be adapted to fit process requirements.
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MediShout
MediShout improves staff productivity of organisations. We aggregate all operational departments (e.g. IT, stock, equipment, facilities, estates) onto one platform and our app allows staff to instantly report and resolve issues that delay them. MediShout is applicable to any building relying on operational departments or logistics e.g. hospitals, care-homes, pharmacies.
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Tisski Limited
The Microsoft Dynamics Navision (NAV) ERP system covers a range of business needs and is highly flexible, customisable and adaptable to your process requirements. Tisski can provide, support and manage NAV licences and BREP renewals, ensuring you maintain a finance system that continues to deliver organisational benefit.
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JADU CREATIVE LIMITED
A low-code web-based platform for digital service delivery. Incorporating web content management, real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems. A Lite self-service only option is also available.
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Methods Business and Digital Technology Limited
A low-code web-based platform for digital service delivery. Incorporating web content management, real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems. A Lite self-service only option is also available.
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Viewdeck Consulting Limited
Open Source, component-based and functionally rich platform covering Customer Management, Case Management, Service Management and Document Management. Delivering rapid prototypes in days. With inbuilt process modelling, workflow full reporting features. GDPR compliant, delivered from UK hosted, UK managed and UK delivered cloud solutions. Police, Education, Local government, NHS Client base.
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Novoville Ltd
Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.
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Tisski Limited
VictimAssist helps police forces deliver the highest level of support, guidance and care to victims of crime. Built on Microsoft Dynamics 365, Tisski has created an integrated digital platform for handling case management and communications in a timely, cost-effective and consistent manner, keeping stakeholders informed and connected throughout.
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INTEGRATED HEALTHCARE LTD
Portzo is a porter management solution using Wifi to allocate tasks to the nearest porter. It is a multi-award winning fully automated porter tracking solution to improve efficiency and reduce delays in patient transfers. Real-time location data helps drive efficiency, reduce wastage of resources and minimise delays in patient care.
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EBI.AI
EBI.AI is a conversational AI platform that combines cutting-edge AI technology in an easy-to-use platform, with up to 99% accuracy. Industry starters allow you to start immediately. Next our conversation team analyse and review your conversations. Your AI becomes unique by adding conversations specific to your customers.
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Infinite Convergence Solutions / NetSfere
NetSfere Omnichannel enables enterprises to engage with customers and stakeholders across channels of their choice - anytime, anywhere. A cloud-based service that brings multiple digital channels into a single platform, enabling enterprises to communicate with customers on the right channel, at the right time and with the right content.
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AWAKEN INTELLIGENCE LIMITED
The Awaken Dispatch system comprises of the blending of two Awaken products: Awaken Dispatch and Awaken Scripting. Together, they allow a process where a contact centre can drive a scheduled or reactive contact and escalation process with external contacts. Field resources can set availability and accept/reject jobs automatically.
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Invida Limited
The INVIDA platform is a configurable cloud-based solution that can be quickly deployed. Optional modules provide tools to support the delivery of space & asset surveys; life-cycle planning; statutory compliance, fire risk assessment, asbestos management; auditing; CAFM and works order/payment management; permit-to-work; and document management.
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I.P. INTEGRATION LIMITED
Enabling contact centres to efficiently forecast demand and schedule employees (resource planning / WFM), ensure quality and compliance (QM) and gain insight of customer trends and agent performance through speech and text analytics. Allows clients to manage performance and provide coaching, learning and development for improved employee engagement and retention.
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Viewdeck Consulting Limited
Secure user-friendly cloud-based recording service, allowing for the recording of meetings, interviews, and phone calls. Instant upload with search and retrieval for easy collaboration. Ability to comment, share and provide analysis on recordings. Designed to operate in office or remote environments.
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BDQ
App4Legal is a complete practice management software for all legal practitioners
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Quickly co-ordinate and distribute multichannel incident communications from a central location. Maintain compliance with support policy SLAs avoiding paying service credits. The process of initiating and updating communications over the course of an incident is seamless. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Quickly co-ordinate and distribute multichannel incident communications from a central location. Maintain compliance with support policy SLAs avoiding paying service credits. The process of initiating and updating communications over the course of an incident is seamless. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Boomerang I-Comms Ltd
Custom connector enabling organisations to build intelligent messaging solutions from services within Microsoft’s Power Platform. Intelligent 2-way, multi-channel messaging via the Power Platform. Build workflows from your CRM, ERP, plus applications with existing connectors such as Azure, IoT Central and Microsoft Teams. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited