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60 results found

60 results found containing booking system in Lot 2: Cloud software in the category Feedback and reviews management

  • Applications, Donations & Grants Management Software

    Thrive CSR Limited

    Software platform that enables administrators to more easily receive, review and manage applications for support. Can handle grants programmes; ‘in-kind’ donations of items or time; requests from staff etc. The system will also handle communications with applicants as well as automatically collect project evaluations...

  • MRI Housing Enterprise

    MRI Software Limited

    A comprehensive solution to manage your social housing properties, tenants and leaseholders. Feature-rich, it gives you everything to drive effective management in a single location. Including rent accounting, tenancy/property, CRM, booking repairs, empty homes, anti-social behaviour, allocations, service charges, customer feedback, visits, estate management, homeownership, money advice, residential involvement .

  • ECLIPSE Citizen Engagement Portal

    OLM Systems

    The ECLIPSE Citizen Engagement Portal delivers a quick/easy way for Citizens to access information and self-serve across Health and Social Care. It delivers information/advice, online needs and financial assessments, and back office integrations. The Citizen Engagement Portal is a Care Act compliant solution, built to work on any device.

  • Continuous Professional Development (CPD): Submission & Assessment Management Portal

    Fortesium Ltd

    As requirements on regulators become more onerous, we are always looking for ways to pre-empt issues. This provides a powerful/comprehensive tool with dynamic dashboards for regulators to collect data and assess their users. Simple, automated selection/assessment processes, including dealing with missed-thresholds and reassessment and portals for users, admin and assessors.

  • Customer Journey Management

    RENOVOTEC LIMITED

    Maximise organisation efficiency and your customers’ experiences with Qmatic Orchestra. Our software connects people to services, managing the on-line and face to face journey of pre-arrival, arrival, queuing and waiting, service delivery, gathering feedback and providing rich real time and historic data insights.

  • Panacea Contract Manager

    Panacea Applications Limited

    Contract management, supplier management, due-diligence, performance monitoring. Integrated end-to-end business processing. Contract repository. Key company data and evidence, automated renewal workflow, Public contracts register, contracts repository. Spend analysis, performance reporting. Audit-trail. Messaging, notifications, alerts. Contract repository. Optional interface with finance system, purchase-to-pay, e-signature. Requirements gathering, performance monitoring against KPIs.

  • Hanlon (SR) Case Management

    Hanlon Software Solutions

    Modular CRM to track client interventions addressing barriers to progression and helping jobseekers into employment, education and training. Employer engagement and vacancy management. Management of business support, grants, and loans. Community benefit, social value and Section106 monitoring. Manage student work experience programmes. Programme funding management. Programme performance reporting and analysis.

  • Email Verification

    Melissa Data Ltd

    Melissa’s email verification service can flag up to 95% of bad email addresses to increase deliverability, avoid high bounce rates and blacklisting, and protect your valuable sender reputation. Ping each email box in real time to validate, improve deliverability and reduce fraud. Mailbox validation and domain correction.

  • Novoville Citizen Engagement & Customer Experience Platform (CEP)

    Novoville Ltd

    Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.

  • APT

    MegaNexus Ltd

    APT (Assess Plan Track) is a secure and collaborative Cloud-based (SaaS) platform for case and content management and learning. It enables rehabilitation for Service Users through personalised training and self-development.

  • Patient Care Management and Digital Record of Care

    Brightwire

    Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

  • Veterinary Practice Management Software

    Brightwire

    Brightwire provides consulting, configuration and integration of its cloud-based care management solution to help organisations to focus on individual-centred care. Care teams can capture, manage and assess individuals digital records, automate processes such as letters, trigger workflows to escalate or route cases, and manage and report on care plans.

  • Web App Generator as a Service WAGaaS

    Mydex Data Services Community Interest Company

    The Web Application Generator enables non-technical people to capture service requirements and journeys, map the different actors and data involved into a storyboard and from there generate web applications that delivery dramatically improved user journeys that meet all UK Government service design manual guidelines and Digital First Service Standards.

  • Panacea Print Room

    Panacea Applications Limited

    For optimum use of your in-house print and mailing services, this package incorporates online ordering, instant estimating, proofing, approvals, file sharing, and automated administration. Clear workflow, instant reporting and audit trail, from requirement to delivery, payment and charging. Simple solution to save time, cuts costs and deliver high quality service.

  • NetSfere Omnichannel - Customer Engagement

    Infinite Convergence Solutions / NetSfere

    NetSfere Omnichannel enables enterprises to engage with customers and stakeholders across channels of their choice - anytime, anywhere. A cloud-based service that brings multiple digital channels into a single platform, enabling enterprises to communicate with customers on the right channel, at the right time and with the right content.

  • Panacea Marketing and Communications

    Panacea Applications Limited

    Market leader for councils’ marketing and communications. Campaign, project planning, resource management. Studio, design, print purchasing. Automate estimating. Save time and money. Approval process, budget management. Supplier management. Collaboration. Streamline workflow. Interface with finance systems for charging and payments. Improve productivity. Cut administration by 80%, create capacity for strategic priorities.

  • Automate incident communications

    Boomerang I-Comms Ltd

    Quickly co-ordinate and distribute multichannel incident communications from a central location. Maintain compliance with support policy SLAs avoiding paying service credits. The process of initiating and updating communications over the course of an incident is seamless. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • SLA compliance solution

    Boomerang I-Comms Ltd

    Quickly co-ordinate and distribute multichannel incident communications from a central location. Maintain compliance with support policy SLAs avoiding paying service credits. The process of initiating and updating communications over the course of an incident is seamless. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • boomInform

    Boomerang I-Comms Ltd

    Quickly co-ordinate and distribute multichannel incident communications from a central location. Maintain compliance with support policy SLAs avoiding paying service credits. The process of initiating and updating communications over the course of an incident is seamless. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited

  • ServiceNow Customer Service Management

    848 IT Sevices Limited

    ServiceNow ITSM helps you consolidate on-premises legacy tools to a single cloud platform. Stop wasting your money and harness shared data and analytics with automated workflows on the Now Platform. Platform-native AI and machine learning along with natural language virtual agent chatbots unburden your IT staff and boost productivity 30%.

  • Aareon Self-Service App

    Aareon UK Ltd

    Native mobile application for iOS and Android to enable your tenants to access and manage their tenancy, no matter where they are or what time it is. This reduces admin costs & frees up staff time to support more front-line services. This empowers tenants to self-serve, extending services to 24/7.

  • Engagement Management Professional (Public Cloud)

    4 Roads Ltd

    This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.

  • Aareon Customer Portal

    Aareon UK Ltd

    Responsively designed web portal to enable your Tenants to access, edit their details and manage their tenancy online via a web browser. It provides an additional channel for your tenants to self-serve and engage with you 24/7, reducing time and admin costs, in-turn freeing up front-line services.

  • Microsoft SharePoint Application Development

    Bridgeall Limited

    Microsoft SharePoint application development services. Build SharePoint applications to help your organisation deliver greater value and services. SharePoint applications using modern approaches and Power Platform. Bridgeall are a leading Microsoft gold partner with a strong track record of delivering SharePoint applications and supporting services.

  • Zendesk Marketplace via Netpremacy

    Netpremacy Limited

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Virtual Assistants and Chatbots - IBM Watson

    Agile Business Process UK, LIMITED

    Our certified Consultants deliver best in class Automation Solutions using AI (Artificial Intelligence), Low-Code BPM (Business Process Management) , Process/Task Mining, OCR (Optical Character Recognition), ODM (Operational Decision Management) and Virtual Assistants/Chatbots. We are partnered with market leading companies such as ABBYY, AutomationHero, Bizagi, Camunda, Celonis, IBM, Soroco and UiPath.

  • Virtual Assistant / Chatbot - Boost.AI

    Agile Business Process UK, LIMITED

    Our certified Consultants deliver best in class Automation Solutions using AI (Artificial Intelligence), Low-Code BPM (Business Process Management) , Process/Task Mining, OCR (Optical Character Recognition), ODM (Operational Decision Management) and Virtual Assistants/Chatbots. We are partnered with market leading companies such as ABBYY, AutomationHero, Bizagi, Camunda, Celonis, IBM, Soroco and UiPath.

  • Conversational AI powered Virtual Agents (intelligent chatbots), Voice and IVR built on advanced NLU

    Boost AI AS

    The boost.ai conversational AI platform powers 350+ chatbots and voicebots worldwide in over 30 languages. Proprietary Natural Language Understanding algorithms allow it to handle 10,000+ intents while maintaining resolution rates above 90%, making it the choice for enterprises looking to automate customer service and internal support at scale.

  • User Centric Case Management (Internal or Community Version)

    MAKE TIME COUNT TODAY LTD

    User centric Case Management solution developed around the question "how can we help". Puts users at the centre of their journey. For companies to manage their: - End users - Staff Member - Projects and interventions that they organise Enables multi-agency collaboration delivering positive change for your users.

  • Microsoft SharePoint Modern Intranet

    Bridgeall Limited

    Bridgeall Modern SharePoint Intranet, utilises the power of Microsoft SharePoint to build a modern and powerful Intranet. Flexible, customisable and rapid to deploy SharePoint Intranet that enhances employee collaboration, productivity, compliance and engagement all backed up by Microsoft Azure SLA’s and Bridgeall's UK support team. Microsoft gold SharePoint partner.