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Civica UK Limited
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system.
The modules:
Housing Register
Choice Based Lettings & Nomination Based Lettings
Homelessness & Temporary Accommodation
Rents (Specialist TA, Mobile, G&T Sites)
Enhanced Housing Options
Support Gateway
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Civica UK Limited
Civica Asset Management is a complete Property Asset Management system helping organisations manage their property assets efficiently and meeting compliance. It’s in the cloud allowing teams to work from any location, incorporating Asset Management, Asbestos, Compliance, Repairs Planning, Energy HHSRS and Mobile Surveying, effectively managing Asbestos, Fire Risk and Legionella.
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Civica NI Ltd
Civica’s Niche Centric Services (NCS) acceleration framework enables clients to integrate third-party systems and services with NicheRMS to streamline and simplify policing operations. NCS provides a business-level façade in front of the Niche database, that enables policing applications to efficiently, and securely, create, update, delete, retrieve, and validate Niche records.
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Civica UK Limited
Civica’s Digital Mail Service processes physical inbound/outbound mail that comes in/out of your organisation, helping to increase efficiency/reduce costs. Our mailroom services save you money/reduce workload for your staff.
Using a digital mail service supports your digital transformation agenda and transition to paperless working;making your organisation greener/saving money/improving process efficiencies.
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Civica UK Limited
Civica Payroll and Time & Attendance Enterprise is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes Payroll transactions easier, more automatic and intelligent. Helping transform your people processes.
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Civica UK Limited
Civica’s Population Health Management platform delivers value-based healthcare data in Microsoft Azure. It empowers ICS partner organisations to understand their population, providing a view of the whole pathway and all interactions of an individual. Reporting dashboards provide insights into where services are being accessed and by whom to identify inequalities.
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Civica UK Limited
Civica HR, Payroll and Time & Attendance Enterprise is designed to simplify and connect every aspect of people and management, delivering a seamless user experience for your people team, new and existing employees.
Cloud enabled integrated software makes HR transactions easier, more automatic and intelligent. Helping transform your people processes.
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Civica UK Limited
Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Utilises the power of Dynamics 365 Customer Service and overlays an accelerator designed specifically for not-for-profit organisations. Our accelerator expertise, industry knowledge of grant management and design patterns allows us to quickly build your customised grant management solution. Offers simple ‘T-shirt’ sized implementation packages from PoC to large implementations.
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Civica UK Limited
Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 30 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.
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Civica UK Limited
Civica via our partner Gamma is the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic failover, flexible SIP channels and inbound call control.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.
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Delta 4 Services Limited
Our Digistaff virtual officers will validate, and automatically process your ATLAS and LCTR files from DWP. We can process on all of the leading Revs & Bens Software, Northgate, Capita & Civica.
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Civica UK Limited
CivicaCollect supports the complete debt collection process from compliance stage to full enforcement. Providing you with the flexibility to have a Single View of Debt system, Enforcement System or hybrid platform through a robust cloud-based solution. It delivers in-depth insight to improve services and optimises collection rates.
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Civica UK Limited
PLICS - Patient Level Information Costing System. Our fully CTP Compliant, PLICS and SLR System is offered on premise or on a fully managed Microsoft Azure cloud platform. The system benefits from ProAuto, our automation tool, as well as comprehensive Microsoft Power BI reporting and analytics capability.
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Civica UK Limited
Involve, the leading community and stakeholder engagement platform includes powerful outreach, feedback and analytic tools. Involve makes it easier for you to reach your community, staff and stakeholders to make better informed, more collaborative decisions. Involve enables the easy creation of striking engagement multi-platformed websites, microsites and survey platforms.
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Civica UK Limited
Parago is a centralised operations management system which enables schools and MATs to save time and resources, and improve the effectiveness of daily processes. Digitise and streamline processes for; Asset Management, Premises Compliance, Risk Management, Capital & Projects, Incident Management, Contract and Contractor Management, Room and Asset Booking, e-Sign Documents
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Civica UK Limited
MultiVue Enrich offers incremental capability building on MultiVue master data management (MDM) to ensure internal data can be verified against external reference data sources. With MultiVue MDM this ensures you can trust the accuracy of your data and distribute your single view of the customer across your organisation with confidence.
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Civica UK Limited
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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Civica UK Limited
MultiVue Share offers incremental capability building on MultiVue master data management (MDM) platform to help improve the sharing and synchronisation of data. MDM supports effective service delivery by distributing the most consistent, accurate data possible across systems in a controlled manner, and provides the most trusted data throughout your organisation.
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Civica NI Ltd
SensAI collates, annotates, stores, analyses, and processes data events from IOT devices using Machine Learning (ML) and Artificial Intelligence (AI) models. SensAI presents visual representations of data through graphical reports and dashboards - translating data and information into insights. Use cases include person, vehicle, object detection, monitoring, and outcome prediction.
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Civica UK Limited
MultiVue CRM Embed is a powerful master data management (MDM) solution that integrates directly into Microsoft Dynamics 365, providing staff with a complete view of the customer. MultiVue MDM ensures the best decisions are made and best advice provided at the point of client engagement.
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Civica UK Limited
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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Civica UK Limited
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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Civica UK Limited
Digital360 Portal is a responsive citizen portal designed for local authorities to empower their customers to interact online 24/7. A cost effective self-service provision shifts enquiries and transactions online, streamlines activities and facilitates true end-to-end digital service delivery going beyond channel shift; driving efficiency savings fully supporting your digital strategy.
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Civica UK Limited
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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Civica UK Limited
We are engagement experts. We bridge the gap between the services that organisations and the people they serve – their members, patients and local population. Drawing on our years of engagement experience, we offer market and stakeholder research and insight services providing clear actionable feedback and intelligence.
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Civica UK Limited
Digital360 Contact Management is a powerful CRM solution providing digitally assisted service to handle customer contact. Digital360 Contact Management can be deployed on any device, providing council employees with a holistic view of the customer and associated line-of-business systems, enabling customer requests to be efficiently resolved at first-point of contact.
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Civica UK Limited
Modern.Gov is designed to facilitate the committee and decisions management within your organisation.
Alongside core meeting management, Modern.Gov also facilitates paperless meetings, In App Voting/Attendance Management, Report Management/Workflow, Corporate Meeting Calendar, Elected Members Profile pages, Forward Work Programmes and Plans, and a host of democratic and Member related functions.
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Civica UK Limited
Provides out of the box Microsoft Dynamics 365, securely hosted and managed within a UK-based, IL3 (UKCloud) data centre. The SaaS offering has been accredited for Official Sensitive use by the Home Office, can process Official Sensitive data out-of-the-box and offers PSN-P connectivity.