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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s SD-WAN Service is designed to complement traditional private IP-VPN networks. It allows WAN customers to make optimum use of available bandwidth at sites, and to supplement private connections with cellular, low-cost Internet and other links. Application visibility, control and performance can be enhanced, delivering greater efficiency and user satisfaction.
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REDCENTRIC SOLUTIONS LIMITED
Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.
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REDCENTRIC SOLUTIONS LIMITED
Unity Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Unity Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Teams Call Recording & Insights service powered by Dubber, enables the recording, capture and analysis of conversations, unlocking insight and value. The recording service is compatible with both Redcentric’s Unity IP Voice and Microsoft calling services.
30-day FREE Call Recording Trial available.
Email: sayhello@redcentricplc.com, subject: G-Cloud FREE TRIAL Call Recording.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
CX Analytics for Microsoft Teams delivers call analytics as actionable, real-time and historical insights and reports. This provides a specific view on certain verticals or issues, thereby eliminating the need for a dedicated data analyst. All these CX Analytics features are delivered from Akixi CX Platform cloud-based services
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REDCENTRIC SOLUTIONS LIMITED
CX Analytics for Microsoft Teams delivers call analytics as actionable, real-time and historical insights and reports. This provides a specific view on certain verticals or issues, thereby eliminating the need for a dedicated data analyst. All these CX Analytics features are delivered from Akixi CX Platform cloud-based services
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.
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REDCENTRIC SOLUTIONS LIMITED
Agentic AI Contact Centre is a feature-rich omnichannel environment, functioning as a comprehensive collaboration and customer engagement platform. It seamlessly integrates back-office staff with frontline agents, allowing employees to collaborate and support customers within a unified platform. This integration minimises switching between tools and applications, improving efficiency/productivity.