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Made Purple Ltd
The Purple Telephone iso27001 certified secure VOIP calling platform is a scalable, robust, and proven voice over IP call service with purpose built media server's, management systems and a proprietary ai security system. Calls can be monitored live and recorded with data centres for these recordings strictly in the UK.
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Cirrus
Provides Cirrus CCaaS users with access to Email as customer communication channel. Our Email services include Smart Mailbox management, keyword prioritisation, Canned response / Template support and much more. Conversations from different channels are unified into a single, easy to use interface.
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Leicestershire Health Informatics Service
HIScms is a cloud hosted CMS with additional associated services to provide maximum benefits. You can update your content using a very simple online interface. We also offer content and development support so you can make sure your site is up-to-date, informative and reflects your organisational offerings.
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Geomant
Buzzeasy is an all in one collaboration and customer engagement platform for Microsoft Teams.
Buzzeasy provides a feature-rich omnichannel environment for Microsoft Teams that connects back-office staff with front-line agents. Employees can collaborate and serve customers on the same platform, spending less time switching between tools and apps.
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ICS.AI LTD
Brings together our SMART AI chatbot assistants / products; Website, Live Chat and Phone. Optional modules include any two of Email, Social, Meet or Outbound. Build a single contact centre solution that works together to promote user self-service and reduce agent demand, using pre-trained human parity AI language models.
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Exchange Communications Installations Ltd
Our NFON Cloudya Telephony service is built on an NFON Cloudya platform delivered as a single instance hosted service through a tier4 NFON datacentre infrastructure. It provides a resilient, flexible and secure solution for organisations of upto 5000 telephony/unified communications users looking to transition to the Cloud.
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Ctalk Limited
Ctalk is an internationally recognised Contact Centre specialist. The Ctalk omnichannel contact centre system provides an all-in-one contact centre solution and is available hosted, CCaaS or on-premises. The product encompasses the following technologies:
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Syntec Limited
CardEasy enables you to de-scope your contact center environment from PCI DSS, including voice and digital engagement channels. Seamless integration with your existing telephony and IT infrastructure reduces the risks and costs associated with managing compliant card payment transactions in your contact centers, whilst improving customer experience and trust.
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Opus Telecoms
Cirrus Workforce Management Platform - WFM maximises Contact Centre planning with multichannel forecasting, multi-skill scheduling, employee-empowering functionality and self-service, competence development, and monitoring of real-time and past activities. Focusing 100% on creating flexible, user-friendly and feature-rich workforce management tools, driving streamlined, profitable operations, an engaged workforce and satisfied customers.
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CW Squared Ltd
Unified Communications and Contact Centre services delivering an omnichannel cloud communications solution including telephony, webchat, video, email, IM, conference calls, collaboration, online meetings; call recording, customer journey reporting, speech analytics & workforce management. Plus Intelligent Virtual Agents, Conversational AI, Voice Biometrics and PCI Payments
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Intuitive Systems & Networks
ISN are a networking-and-security specialist that provide Microsoft Teams integration for clients. Moving physical calling infrastructure to the cloud.
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Ctalk Limited
Voicemail allows agents to have individual voice mailboxes which can be accessed via the Ctalk Agent toolbar.
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GAMMA NETWORK SOLUTIONS LIMITED
SIP Trunking directly provided by Gamma, the UK’s market leader for SIP Trunks. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs). Delivering enhanced cloud features; automatic failover (SIP PING) and flexible SIP channels.
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ECKOH UK LIMITED
An automated self-service, PCI DSS compliant solution enabling customers to make card payments conveniently and securely over the phone, web, app and text payments – at any time. This solution offers the same levels of confidence about data security for those who prefer to self-serve via various channels.
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GAMMA NETWORK SOLUTIONS LIMITED
Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.
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Telefonica UK Limited
Cloud Voice product is a Hosted communications and collaboration service based on Cisco’s BroadSoft and Webex technology, removing the need for you to have an on-premise PBX and voice networking on each of your working sites. It allows you to address your voice telecommunications needs through your existing data access.
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Kerv Experience Limited
Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.
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Thumbtel Ltd
A second mobile number for work on personal smartphones on any network.
Another Number enables the separation of business and personal communications without the need for a second SIM or handset.
No setup charges, longterm contract or cancellation fees. Monthly subscription saves businesses up to 50% in mobile costs.
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MLL Telecom Ltd.
MLL's hosted Session Border Controller as a Service (SBCaaS) provide SIP and Microsoft Teams Direct Routing capability to customers migrating to Microsoft Teams telephony. The service also allows customers to bring their own SIP. Customers are also able to use this service with existing SIP Trunks.
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Airwave
WAVE PTX push-to-talk is a group communication service that connects your team at the push of a button across different networks and devices. Easily share voice, text, photos, video and more with a group or individual at the push of a button, all from one PTT application.
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ONECOM LIMITED
Five9 by Onecom is a market leading cloud Contact Centre service that enables contact centres to deliver a consistent customer experience across voice and digital interactions. AI and automation capabilities help organisations exceed customer expectations in the most operationally efficient and cost-effective manner. Provided with Onecom's unique OneCloud aggregation capabilities.
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CC2i Limited
Automated calls to informal carers to ensure they are given the support they need. Informal carers often feel socially isolated, Contact&Connect is able to regularly check in on carers, signpost community services, ensure they are in receipt of relevant benefits and identify vulnerabilities before they hit crisis
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RingCentral
Adopt RingCentral as a cloud-based UCaaS provider for all your enterprise-voice needs, whilst retaining Microsoft Teams as your messaging application provider with RingCentral Cloud PBX for Microsoft Teams. Our Direct Routing integration offers advanced call controls, call recording, improved voice quality and analytics. There is no direct routing fee.
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NGC NETWORK SERVICES LIMITED
Puzzel Contact Centre offers an omnichannel contact centre (CCaaS) with Voice, Email , SMS, Web-chat, WhatsApp, Social Media all integrated in a single compelling UI. It also offers Speech Analytics, PCI Payments, AI / Chatbot, knowledge base and full integration to other systems via a set of comprehensive open APIs.
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CDW Limited
Global PSTN access via 8x8's native voice for Microsoft Teams integration. Increase productivity with a full communications solution, including telephony, voicemail; video, email, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.
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MAKE TIME COUNT TODAY LTD
Ability to make Voice and Video calls securely from a web browser of phone based app. Calls can be recorded and logged
Note: currently calls only to another platform user. Future plans to expand
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IBwave Solutions Inc
Software to design large and complex in‑building wireless networks, iBwave Design Enterprise is the most productive way to deliver your wireless network projects. Multi‑technology, multi‑building support, 3D modeling, coverage and advanced capacity simulations for increased network densification, automatic link budget calculations, error checking & customizable database of over 35,000 parts.
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Armour Comms
Medicomms is a secure communication platform created by Armour Comms including a fully managed service. Medicomms is a government grade secure voice, messaging and chat application that runs on iOS/Android/Windows devices. Patient records and workflow integration capability ensures completeness of service Advanced security techniques, accredited(NCSC/GPG/DSP) to OFFICIAL-SENSITIVE(OS).
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CC2i Limited
Automated calls to known vulnerable and priority people to ensure they are safe, well and prepared for incoming extreme weather, during storms, snow or other civil emergencies. A standby platform which can broadcast advice, as well as ask questions to prioritise people to your resilience team and first line responders.
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OGEL IT LTD
OGEL IT provides licensing, management and support for Office 365 and Azure services. We are a Microsoft Gold partner and approved Microsoft Cloud Solution provider (CSP) with a wealth of experiences in designing and delivering solutions built upon Microsoft technology and services within the public sector.