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39 results found

39 results found containing booking system in Lot 2: Cloud software in the category Live chat

  • Virtual Agent/Artificial Intelligence (AI) for Customer Services

    CW Squared Ltd

    Our AI Studio is a web-based platform that allows users to instantly create, manage and deploy Virtual Agents within our no-code environment. Our drag-n-drop interface means you focus on designing the best customer experience possible, while we take care of the rest. Our solution is telephony and contact centre agnostic.

  • SMART Phone

    ICS.AI LTD

    SMART Phone is telephony based Human Parity conversational AI assistant (chatbot) that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant directs callers to the best answer for their needs, whether that be summarised answers, forms, transfer the caller or booking appointments. Pre-trained language model.

  • Drupal CMS, Drupal CRM, Drupal forms, integration support and hosting

    Plan Alpha Systems Limited

    Plan Alpha Drupal: Drupal Customer Relationship Management System (CRM). Drupal Content Management Systems (CMS). Drupal integration services. Drupal strategic consultancy in business transformation using open source assets. Plan Alpha Systems guarantee Best Value and best use of Drupal platform. All current versions of Drupal supported, as well as legacy Drupal.

  • Weduc School Communications Platform & App

    WEDUC UK LIMITED

    Running a school is complex. But your tools should be simple. The Weduc platform brings all your engagement systems and apps into one, easy place. Created by a team rooted in education going beyond off-the-shelf products. Save time. Save money. And clear your lines of communication with Weduc.

  • EBO AI-powered Virtual Assistant (Chatbot) for Healthcare

    EBO

    A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs. Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.

  • SMART Phone

    Phoenix Software Ltd

    SMART Phone is telephony based Human Parity conversational AI assistant that lets users engage digitally with an organisation 24/7 via the phone. The AI assistant can direct callers to the best channel for their needs, whether that be summarised answers, forms, transfer the caller or book an appointment.

  • Community Central by Brightly

    BRIGHTLY SOFTWARE LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to Brightly Asset Management Systems. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites and includes a rich toolset of APIs extension points for developers.

  • Joy - Digital Social Prescribing Platform

    PUNGO LTD

    Joy creates a digital ecosystem around social prescribing that enables individuals to access non-clinical support services faster. The system generates real-time outcome data (e.g. wellbeing improvement, GP appointment reduction, service performance) that informs strategies and allows decision-makers to prove the efficacy of their social prescribing programme.

  • Jadu Creative by NEC

    NEC SOFTWARE SOLUTIONS UK LIMITED

    A low-code, web-based platform for digital service delivery. Incorporating collaborative case management, payments, forms, customer MyAccount and website with integration to NEC services. Build end-to-end digital transactions for service requests, applications, and payments. Secure, responsive, accessible websites on all devices. Includes rich toolset of APIs and extension points for developers.

  • Microsoft Dynamics 365 Business Central Licence Management Services

    Tisski Limited

    Microsoft Cloud Solution Provider (CSP), Tisski, offers a licencing service to procure Business Central licences monthly or annually, providing a flexible purchase and management service. Dynamics 365 Business Central is a cloud-based ERP system that covers a wide range of business needs and can be adapted to fit process requirements.

  • Microsoft Dynamics Navision (NAV) Licence Management Services

    Tisski Limited

    The Microsoft Dynamics Navision (NAV) ERP system covers a range of business needs and is highly flexible, customisable and adaptable to your process requirements. Tisski can provide, support and manage NAV licences and BREP renewals, ensuring you maintain a finance system that continues to deliver organisational benefit.

  • Jadu Digital Platform - Web Publishing,‘MyAccount’, Forms, Payments and Case Management

    JADU CREATIVE LIMITED

    A low-code web-based platform for digital service delivery. Incorporating web content management, real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems. A Lite self-service only option is also available.

  • Jadu Digital Platform-Web Publishing ‘MyAccount’ Forms Payments and Case Management: Jadu by Methods

    Methods Business and Digital Technology Limited

    A low-code web-based platform for digital service delivery. Incorporating web content management, real-time collaborative case management, CRM, payments, forms and customer MyAccount, the platform enables business users to own and manage digital service delivery, including integration to common Line of Business systems. A Lite self-service only option is also available.

  • Novoville e-Payments

    Novoville Ltd

    Novoville e-Payments is an out-of-the-box solution enabling local governments to receive and manage online payments.Residents send money to their council conveniently and securely for any number of services, including taxes, bills, fines, transport tickets or permits, even local events.With zero-code integration on any form, you reduce friction and increase efficiency.

  • Bleep/Pager System via Mobile Device

    Ethical Services Group

    Designed to replace pagers - Find any healthcare professional in your and partner hospitals. Bleep feature with integrated severity levels: the alert received changes in accordance with the urgency of the task. Task-based chats: Two-way communication focused on patient tasks. Allows routine chats between users. Broadcast Emergency Bleeps: 2222 emergencies

  • Novoville Citizen Engagement & Customer Experience Platform (CEP)

    Novoville Ltd

    Novoville's out-of-the-box Citizen Engagement & Customer Experience Platform (CEP) makes communication between Local Governments and citizens easier, more efficient and cost-effective.T he platform offers a broad range of modules that enhance citizen engagement: e-Frontdesk, Communication & Consultations,Payments, Smart Parking, Shared Repairs Management. Authorities manage everything from a single web dashboard.

  • VictimAssist: Victim Support Solution for Police

    Tisski Limited

    VictimAssist helps police forces deliver the highest level of support, guidance and care to victims of crime. Built on Microsoft Dynamics 365, Tisski has created an integrated digital platform for handling case management and communications in a timely, cost-effective and consistent manner, keeping stakeholders informed and connected throughout.

  • APT

    MegaNexus Ltd

    APT (Assess Plan Track) is a secure and collaborative Cloud-based (SaaS) platform for case and content management and learning. It enables rehabilitation for Service Users through personalised training and self-development.

  • EBI.AI conversational AI assistant platform

    EBI.AI

    EBI.AI is a conversational AI platform that combines cutting-edge AI technology in an easy-to-use platform, with up to 99% accuracy. Industry starters allow you to start immediately. Next our conversation team analyse and review your conversations. Your AI becomes unique by adding conversations specific to your customers.

  • Aurora teleQ

    Aurora Innovation AB

    Aurora Innovation is dedicated to increase access to care services and create well-functioning work environments for healthcare professionals. With our digital platform for contact management, Aurora teleQ, we contribute to better customer service, a better experience for people in need of care and a smoother working process for healthcare professionals.

  • Aurora teleQ

    INFRACOM UK LTD

    Aurora Innovation is dedicated to increase access to care services and create well-functioning work environments for healthcare professionals. With our digital platform for contact management, Aurora teleQ, we contribute to better customer service, a better experience for people in need of care and a smoother working process for healthcare professionals.

  • DigiTickets ticketing and EPOS Software

    DigiTickets

    DigiTickets since 2009 has been providing family attractions with online ticketing and EPOS solutions. Our cloud-based, mobile-first platform has been designed for customers to quickly book the tickets they want, with optional up-sell of additional items, reporting, integrated payment processing, staff rotas, channel management and self-serve options.

  • Contact Management

    DAVIES GROUP LIMITED

    Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.

  • ServiceNow Customer Service Management

    848 IT Sevices Limited

    ServiceNow ITSM helps you consolidate on-premises legacy tools to a single cloud platform. Stop wasting your money and harness shared data and analytics with automated workflows on the Now Platform. Platform-native AI and machine learning along with natural language virtual agent chatbots unburden your IT staff and boost productivity 30%.

  • Engagement Management Professional (Public Cloud)

    4 Roads Ltd

    This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.

  • SAP Service Cloud

    Common MS

    SAP Service Cloud is a omni channel solution that enables organizations to give its customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey.

  • Conversational AI Chatbot Solutions

    DATA PILLAR LIMITED

    DataPillar design and build a conversational experience between bots and humans. We build AI-Powered cloud based speech-based assistants and chatbots supporting 24+ languages to automate communication and create personalised customer experiences / Journey using NLP for all B2B and B2C customers.

  • Zendesk Marketplace via Netpremacy

    Netpremacy Limited

    The Zendesk Marketplace is a one stop shop to find applications and integrations to increase agent productivity and workflows. In the Marketplace, You'll find apps and integrations to enhance analytics and reporting, time tracking, agent productivity. Netpremacy is an official Zendesk partner guaranteeing the best results for your Zendesk deployment.

  • Deliver: Dynamics 365 Extension for Project, Programme and Portfolio Management

    Tisski Limited

    Built on Microsoft Dynamics 365 technology, Deliver presents project management information in a single location, easing management and enhancing visibility and reporting of projects individually, within programmes and across portfolios. Deliver creates efficiencies for all levels of staff and management, allowing focus on the delivery of projects and programmes.

  • FlowCase: Microsoft Dynamics 365 for Case Management

    Tisski Limited

    FlowCase is a configurable case management solution built on Microsoft Dynamics 365. Designed by Tisski for the public sector, FlowCase enables a consistent case management process which reduces workload through web self-service, automates processes, monitors SLAs to improve performance, reduces time-to-case resolution, and improves decision-making with real-time dashboards and reporting.