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CIVICA UK LIMITED
Civica Mortuaries supports the automation and streamlining of processes to deliver more productive case management for mortuary staff. Civica Mortuaries is designed to reduce the administration workload of the morticians, delivering time saving benefits to the mortuary team.
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CIVICA UK LIMITED
Civica Legal Digital Court and Document Bundling module provides legal professionals with a fast, effective way of creating and paginating bundles. With a seamless link to the documents stored against each case and a comprehensive toolset covering layout, formatting and pagination.
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CIVICA UK LIMITED
Civica Coroners automates and streamlines processes to support more productive case management for Coronial processes. Civica Coroners is designed to reduce the administration workload, delivering time saving benefits to the coroner’s team.
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CIVICA UK LIMITED
Civica Registrations is a flexible solution for registrars that integrates self-service appointment bookings and online payments with efficient rostering and full case management capabilities. The flexible solution allows slot details to be configured on an individual basis.
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CIVICA UK LIMITED
Civica OnDemand ProCollect targets non-performing debts, using our proven recovery processes and all available recovery remedies we recommence recovery activity in relation to these debts to maximise income. It includes all main local authority revenue streams including Council Tax, Business Rates, General Income, Housing Benefit Overpayments and Parking.
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CIVICA UK LIMITED
Civica Financial Assessment can support you in the completion of Adult Social Care financial assessment to ensure that service users are making the correct contributions towards their care costs. This could be complementing your teams to manage business as usual assessments, handling peaks, clearing backlogs or completing specific projects.
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CIVICA UK LIMITED
Utilising Civica’s Cirrus Contact Centre Service (CCaaS) we deal with all types of local government calls and enquiries. To help manage these we provide a flexible service, tailored to your requirements, where we handle calls on your behalf through a simple transfer process to our call handling team.
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CIVICA UK LIMITED
The Civica Housing Choice & Needs Solution is a Cloud hosted integrated suite of modules comprising of a public website and back-office system.
The modules:
Housing Register
Choice Based Lettings & Nomination Based Lettings
Homelessness & Temporary Accommodation
Rents (Specialist TA, Mobile, G&T Sites)
Enhanced Housing Options
Support Gateway
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CIVICA UK LIMITED
Civica Legal Matter and Document Management provides Legal Matter Management with integrated Document Management, Email and Records Management, and Time Recording. Additional modules can also provide Client Portals, Case Management, and full accounting support.
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CIVICA UK LIMITED
Civica Direct Payment Audit solution can support you in you in regularly auditing direct payment accounts to provide assurance that funds are being appropriately spent. We can complement your teams on a business-as-usual basis, or we can undertake specific review projects.
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CIVICA UK LIMITED
Civica OnDemand Revenues and Benefits delivers processing to the highest standards. We can support Councils by complementing your teams to manage business as usual, handling peaks, clearing backlogs or completing specific projects. We handle all processing work ranging from complex work types to structured rules-based processing.
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CIVICA UK LIMITED
TranSend electronic proof of delivery (ePOD) reduces cost, time and paper involved in managing deliveries and collections, providing accurate, timely delivery information, creating operational efficiency for transport & logistics operators, and organisations with their own delivery fleet, including subcontractors.
Configurable for any delivery or collection process scenario, including specified time-windows.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows the recording and management of data for multiple purposes, especially for regulated and appeals processes. The system supports complex workflows and the production of branded documentation from templates, in both electronic and printed form
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CIVICA UK LIMITED
Cx Housing Management is a single Housing Management platform. It’s in the cloud allowing teams to work from any location. Using its CRM, it connects customer and property information to create a single view of your data. It helps to manage residents, tenancies, rents, service charges, repairs, voids and allocations.
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CIVICA UK LIMITED
TranSend Route Planning and Optimisation integrates with TranSend ePOD. It allows organisations to manage complex route planning that maximises the use of vehicles/drivers, based on orders, weight/volume/location, vehicle capacity/time-window. System led, route building helps to reduce fuel cost, increase delivery capacity and customer satisfaction by delivering efficiently and on-time.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution for employee management deployed securely upon Amazon Web Services (AWS). Allows recording and processing of multiple HR case types including general enquiries, capability, grievance, disciplinary, redeployment and sickness. It’s accessible via a self-service portal using mobile devices and traditional laptops and PCs.
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CIVICA UK LIMITED
Single Person Discount (SPD) Monitoring Service is designed to allow users to remove the resource-intensive nature of the traditional batch biennial review;providing the ability to carry-out monthly real-time reviews on selected cases. It prevents fraud by identifying wrongful SPD awards within 8-weeks of award date, ensuring fraudulent claims are minimised.
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CIVICA UK LIMITED
CFRMIS, our strategic fire risk management system provides comprehensive auditing and operational intelligence to help fire and rescue services minimise risk to the public and fire crews
Key capabilities include: Technical and Community Fire Safety, Operational Intelligence, Vulnerable Persons, Online Services, Safelincs integration.
60% UK Fire/Rescue services use CFRMIS.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of correspondence received via multiple channels and for specific workflow to be actioned subject to correspondence type. It’s applicable to local government, central government, the NHS and private sectors.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which supports complaints management (recording, customer complaints handling and complaints tracking with integrated workflow) and other feedback to deliver statutory and regulatory requirements across local government, central government, the NHS and private sectors.
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CIVICA UK LIMITED
A highly configurable and scalable SaaS solution deployed securely upon Amazon Web Services (AWS) which allows for the recording and management of information requests received via multiple channels to deliver statutory and regulatory requirements for the public and private sectors, supporting compliance with FOI, EIR and GDPR legislation.
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Govtech Solutions Ltd
Hosted digital process automation services for the capture, validation, loading and automatic processing of new Benefit claims, ATLAS files, day-to-day online Council Tax and NDR transactions, paperless e-billing and Council Tax Reduction as a Discount. We fully integrate with leading R&B application vendors such as Capita and NEC.
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Arcus Global Limited
Arcus Government Pack supports UK Public Sector organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.