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Civica UK Limited
Civica Declare is the leading software solution to meet NHS England requirements for NHS organisations to manage Conflicts of Interest. It is a 3-way system for the public to inspect and interrogate declarations, for staff to register their declarations and for the Corporate Secretariat teams to manage the workflow.
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Civica UK Limited
Civica Engage, our stakeholder engagement system, is used by hundreds of customers to manage and communicate with their members, local communities and other stakeholders.
The CRM Member/Stakeholder Engagement Platform is designed specifically for the health sector. Trusted by over 200 organisations as the communications hub for their engagement with staff/patients/public.
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Civica UK Limited
Civica’s Digital Mail Service processes physical inbound/outbound mail that comes in/out of your organisation, helping to increase efficiency/reduce costs. Our mailroom services save you money/reduce workload for your staff.
Using a digital mail service supports your digital transformation agenda and transition to paperless working;making your organisation greener/saving money/improving process efficiencies.
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Civica UK Limited
Civica's Cirrus Cloud Omni Contact Centre (CCaaS) service provides an enterprise class, hosted solution on a pay-as-you-use basis that delivers a comprehensive virtual contact centre application capability. Services include omni (voice, email, messaging, social, chatbot and video), Microsoft Teams Integration, workforce optimisation (WFM), speech recognition/analytics, translation, call recording and more.
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4net Technologies Ltd
FourNet offers Unified Communications and SIP services from world leading application providers, including: Microsoft (Teams Direct Routing), Avaya, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from RIngCentral; this is an ideal service for Buyers who need to improve agent performance and increase client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.
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4net Technologies Ltd
FourNet's Content Guru’s storm® contact centre services enable clients and agents to interact across any channel with the same level of functionality, reporting and routing; storm offers a single, blended queue across every channel of communication for the contact centre, enabling true omni-channel service delivery and complete end-to-end customer journeys.
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4net Technologies Ltd
FourNet's NICE InContact CXOne contact centre service is a leading customer experience platform; providing routing, analytics, workforce optimisation, automation and AI from a single application; CXOne offers excellent user/client experiences, delivering smarter and faster contact centres working with swifter agent onboarding, enhanced metrics, performance, and retention.
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4net Technologies Ltd
FourNet's Avaya OneCloud CCaaS makes it easy to connect everything (voice, video, chat, messaging, and more) to deliver effortless experiences for clients and employees at every touchpoint; it brings together teams, resources, and insights to maximize contact centre performance and experiences; with a complete end-to-end customer journeys.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, RIngCentral, Enghouse, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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4net Technologies Ltd
FourNet's Microsoft Teams omni-channel contact centre service is part of our Microsoft Connect, Extend and Power offering; incorporating: NICE, Content Guru, Enghouse, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud.
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4net Technologies Ltd
FourNet offers Microsoft Teams Direct Routing Unified Communications and SIP services from world leading application providers, including: Microsoft, RingCentral, Gamma, BT Wholesale, Tiger, Ribbon, AudioCodes and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from Enghouse Interactive, designed to ensure successful and effortless customer interactions, the suite of solutions includes multichannel contact centre, self-service, attendant operator consoles and workforce optimisation, offering a fully featured solution from a single vendor, which simplifies management, offering excellent user/client experiences.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from Anywhere365, fully integrated into Microsoft Teams, improving agent performance and increasing client satisfaction; the service integrates contact centre, workforce engagement management (WEM), and unified communications into a single suite to applications which simplify management, offering excellent user/client experiences.