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Pentagull Ltd
ESB Meeting Rooms is a cloud software service that provides the capability to manage room bookings, related resources and hot desking. This intuitive system provides facilities managers with a unified approach to the organisation of their facilities and provides the ability to book rooms through a public-facing website.
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Pentagull Ltd
A comprehensive trade/commercial/business waste management system that offers full functionality from customer sign up through to in-cab technology. An innovative system with a customer online portal for self-service account management at various levels with a fully functional back office system that offers staff full flexibility in schedule management.
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Pentagull Ltd
ESB Housing Management is a comprehensive cloud-based application that enables authorities to record complaints, inspections and HHSRS scoring results. It allows authorities to create notices and enforcement actions within the system quickly and efficiently both in the office and out in the field that can be tracked through their lifecycle.
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Pentagull Ltd
ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments.
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Pentagull Ltd
ESB Blue Badges system is a cloud software service for the management of Blue Badges. Our system facilitates enhanced efficiencies, tangible savings and improved customer satisfaction levels. It integrates to the new Department for Transport (DfT) portal and will automatically retrieve new Blue Badge applications.
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Pentagull Ltd
A cloud software service that meets all the requirements for the management of ward funding applications. With a strong emphasis on mobile working, the system streamlines the application process to keep input time to a minimum.
Workflow that effectively manages the approval, validation and payment sub-processes within the application procedure.
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Pentagull Ltd
ESB Resource Booking system is a cloud software service that allows your organisation to effectively manage access to a resource or a service that you provide.
With strong emphasis on customer self-service, the system streamlines the application process to keep staff involvement to a minimum at point of application.
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Pentagull Ltd
ESB Elected Members Enquiries system is a cloud software service that readily and effectively meets all the requirements for managing councillor enquiries across the organisation, from initiating the enquiry through our intuitive and simple online form through to case resolution via back-office.
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Pentagull Ltd
ESB Waste Permit System is a cloud software service that allows organisations to effectively manage access to HWRC sites to permitted vehicles. With a strong emphasis on self-service the application process is streamlined and reduces the need for staff involvement.
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Pentagull Ltd
ESB Information Requests is designed to take away as much of the manual work from responding to requests as possible. From emailing customers on receipt of their requests to producing response letters ESB saves you time and money while helping you comply with your legislative requirements.
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Pentagull Ltd
The ESB Education Penalty Notice system is a small and discrete system built on our ESB platform that manages the issuing and payment of PCN’s relating to school absences.
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Pentagull Ltd
ESB Housing Licensing system provides your authority with an efficient and cost-effective way to manage your applications online from start to finish including statutory returns for short-term lets. Designed in conjunction directly with local authorities, our software supports mandatory, selective, additional, voluntary and short-term holiday lets licensing schemes.
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Pentagull Ltd
ESB Household Waste Recycling Centre (HWRC) Booking and Permit System brings together our HWRC Booking and Waste Permit products to create one incredibly priced one stop shop for managing both these processes. HWRC bookings and waste permit requests are all catered for in one place.
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Pentagull Ltd
ESB Green Waste Subscriptions system is a cloud software service that meets all the requirements for the management of green waste subscriptions. Strong emphasis on customer self-service, the system streamlines the renewal/enrolment process to keep staff involvement to a minimum at point of application.
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Pentagull Ltd
ESB Residential/ Domestic Waste is a fully (UK) hosted SaaS software solution to manage the end-to-end delivery of residential/domestic waste services. From citizen self-service through to round management and in-cab technology, ESB Residential waste covers all areas of municipal waste collection.
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Pentagull Ltd
ESB Waste Management combines our residential waste, commercial waste and bulky waste systems into a single package. All three systems are built upon our ESB platform which gives single platform access to all three services making it easier for staff and for your residents and customers.
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Pentagull Ltd
ESB Self-Service Portal is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.
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Pentagull Ltd
Built upon ESB and effectively leveraging those capabilities, the Digital Service delivers a hosted managed service for one specific service area. There are a wide range of modules available to meet different service requirements. Modules are available in standard form for direct implementation or localised through straightforward configuration.
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Pentagull Ltd
ESB Customer Services CRM is a cloud software service that readily and effectively meets all of your customer contact needs for managing customer demand across all channels through to service fulfilment in local government and public services. It provides the ability to design, deliver and scale as your requirements change.
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Pentagull Ltd
ESB Customer Engagement module combines our Elected Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all your customer enquiries.
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Pentagull Ltd
ESB Gifts and Interests system has been designed to efficiently capture initial input and subsequent reporting of gifts and hospitality received by employees as well as personal interest’s employees may have in relation to their post.
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Pentagull Ltd
ESB Household Waste Recycling Centre (HWRC) Booking is a cloud software service that allows your organisation to manage access to your HWRC sites. The service allows for an unlimited number of sites to be included and the ability to manage waste streams and vehicle types at the point of booking.
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Pentagull Ltd
A cloud software service that readily and effectively meets all of your needs for the handling of roadside bulky waste collections. From a customer facing online form through to back office oversight and statistics our bulky waste system offers a flexible and powerful tool to aide in managing your service.
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Pentagull Ltd
ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children’s services complaints. All of this is managed on one platform with customers feedback being automatically routed to the relevant officers.
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Pentagull Ltd
ESB Fleet Management system is a cloud software service for managing every aspect of a fleet of vehicles, plant and associated assets. It has been designed uniquely for the needs of local authority Transport Managers and caters to the unique challenges faced by local authorities when managing an in-house fleet.
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Pentagull Ltd
Our Elected Members module brings together our Members Enquiries and Ward Funding products to create one incredibly priced one stop shop for managing these processes.
Members enquiries and ward funding requests are all catered for in one place.
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Pentagull Ltd
Enterprise Service Builder Platform is an enterprise-class service delivery platform designed uniquely for automating services in local government to reduce costs and facilitate better service fulfilment.
Utilising the latest in cloud computing technology, this service is robust and flexible and hosted across multiple secure UK data centres for maximum resilience.
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Pentagull Ltd
ESB Housing Licensing Management is a bundled offering of our ESB Housing Licensing product and ESB Housing Management product. It offers the ability to do housing enforcement and inspections as well as HHSRS scoring and enforcement notice production along with selective, mandatory, additional, voluntary and short lets licensing.