Amazon Web Services (AWS)

Service scope

Service constraints: Some services are not available in all AWS Regions.

Individual services may have capacity and compatibility constraints, which are detailed in the publicly available documentation for that service, e.g. Please see https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-resource-limits.html.
System requirements: Some AWS services have system requirements.

E.g. Snowball requires RJ45 or SFP+ network connection on-premises.

Requirements for individual services are detailed in the service documentation

User support

Email or online ticketing support: Email or online ticketing
Support response times: AWS Support case response time depends on severity. The support response times for Developer, Business and Enterprise Support tiers are listed below:

Developer:
General guidance cases < 24 business hours; system impaired cases < 12 business hours.

Business:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases < 1 hour.

Enterprise:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases < 1 hour; business-critical system down cases < 15 minutes

Information: https://aws.amazon.com/premiumsupport/compare-plans/
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: None or don’t know
Phone support: Yes
Phone support availability: 24 hours, 7 days a week
Web chat support: Yes, at an extra cost
Web chat support availability: 24 hours, 7 days a week
Web chat support accessibility standard: None or don’t know
How the web chat support is accessible: You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web chat accessibility testing: None
Onsite support: Yes, at extra cost
Support levels: There are several support levels available to suit each customers needs:

Basic
24/7 customer service, support forums, 4 Core “Trusted Adviser” checks, personal health dashboard. No TAM. Free

Developer:
As above + business hours access to technical/architural Cloud Support Associates via email (one primary contact). No TAM. 3%x monthly AWS usage.

Business:
As above + 24/7 access to Cloud Support Engineers via email, chat and phone for unlimited contacts; architecture, 3rd party software and programmatic case management support. TAM. Greater of $100 or spend-dependent percentage (pm).

Enterprise
As above, plus architectural review, operations support, training, assigned concierge, proactive guidance, TAM. Greater of $15,000 or spend-dependent percentage (pm).
Support available to third parties: Yes

Onboarding and offboarding

Getting started: AWS provides a range of resources to help customers get started on our services. These include: comprehensive documentation (in multiple formats), introductory videos, hands-on labs, online and in-person training, access to a large ecosystem of partners and support from the public sector account team.

CACI's Cloud Support services can provide additional design, build, adoption and migration support for new customers.
Service documentation: Yes
Documentation formats: HTML

PDF

Other
Other documentation formats: Kindle
End-of-contract data extraction: Depending on the type of AWS service:

- Data may be copied out using OS-level tools (such as xcopy or rsync).
- Data may be copied out using AWS API tools to download data.
- Data may be copied out using application-level tools such as the Sync client or web browser interface.

Some services do not store customer data.

CACI's Cloud Support services can assist customers in extracting their data at contract end.
End-of-contract process: Buyer may terminate the relationship with Supplier for any reason by (i) providing Supplier with notice and (ii) closing Buyers account for all services for which Supplier provide an account closing mechanism.

Buyers pay for the services they use to the point of account termination. Please see the AWS UK G-Cloud 13
Pricing Document affiliated with this Service in the Digital Marketplace.

Supplier customers retain control and ownership of their data. Supplier will not erase customer data for 30 days following an account termination. This allows customers to retrieve content from Supplier services so long as the customer has paid any charges for any post-termination use of the service offerings and all other amounts due.

Using the service

Web browser interface: Yes
Using the web interface: Almost all functionality for each of the services is exposed through the web console.

The web console facilitates management for all aspects of the AWS account in a consolidated view whilst providing access to all services and their respective functionalities.

In some cases, specific configuration parameters of a service are dedicated to, and only available from, the CLI, SDK, or API interface.
Web interface accessibility standard: None or don’t know
How the web interface is accessible: You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web interface accessibility testing: None
API: Yes
What users can and can't do using the API: All functionality is exposed via an API. CACI's Cloud Support services can assist customers in making use of the API provided by AWS.
API automation tools: Ansible

Chef

SaltStack

Terraform

Puppet

Other
Other API automation tools: Wide range of 3rd party services hook into AWS APIs.

SDKs for Python, Ruby, PHP, JavaScript, Java, .NET, Node.js.
API documentation: Yes
API documentation formats: HTML

PDF

Other
Command line interface: Yes
Command line interface compatibility: Linux or Unix

Windows

MacOS
Using the command line interface: For the majority of individual AWS services all functionality is available via the CLI.

CACI's Cloud Support services can assist customers in making use of the CLI provided by AWS.

Scaling

Scaling available: Yes
Scaling type: Automatic

Manual
Independence of resources: Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them.

Services which provide virtualized operational environments to customers (i.e. EC2) ensure that customers are segregated via security management processes/controls at the network and hypervisor level.

AWS continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. AWS maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. In addition, the AWS capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecasted requirements.
Usage notifications: Yes
Usage reporting: API

Email

SMS

Other

Analytics

Infrastructure or application metrics: Yes
Metrics types: CPU

Disk

HTTP request and response status

Memory

Network

Number of active instances

Other
Other metrics: Various appropriate metrics

Dependent on the individual AWS service
Reporting types: API access

Real-time dashboards

Resellers

Supplier type: Reseller providing extra support
Organisation whose services are being resold: Amazon Web Services

Staff security

Staff security clearance: Conforms to BS7858:2019
Government security clearance: Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: United Kingdom

European Economic Area (EEA)

Other locations
User control over data storage and processing locations: Yes
Datacentre security standards: Supplier-defined controls
Penetration testing frequency: At least every 6 months
Penetration testing approach: Another external penetration testing organisation
Protecting data at rest: Other
Other data at rest protection approach: AWS adheres to independently validated privacy, data protection, security protections and control processes. (Listed under “certifications”).

AWS is responsible for the security of the cloud; customers are responsible for security in the cloud. AWS enables customers to control their content (where it will be stored, how it will be secured in transit or at rest, how access to their AWS environment will be managed).

Wherever appropriate, AWS offers customers options to add additional security layers to data at rest, via scalable and efficient encryption features. AWS offers flexible key management options and dedicated hardware-based cryptographic key storage.
Data sanitisation process: Yes
Data sanitisation type: Explicit overwriting of storage before reallocation

Deleted data can’t be directly accessed

Hardware containing data is completely destroyed
Equipment disposal approach: In-house destruction process

Backup and recovery

Backup and recovery: Yes
What’s backed up: Code download

Swagger Export

Block Volume

Files on EFS

Tables and data

Memory snapshot to disk

Logs (to S3)

Directory snapshot

Machine image & Volume

Emails (to S3)
Backup controls: - Manual or scheduled API call
- Manual or scheduled API call Via Data Pipeline or Lambda function
- Automated backups
- User intervention and schedule
Datacentre setup: Multiple datacentres with disaster recovery
Scheduling backups: Users schedule backups through a web interface
Backup recovery: Users can recover backups themselves, for example through a web interface

Data-in-transit protection

Data protection between buyer and supplier networks: Private network or public sector network

TLS (version 1.2 or above)

IPsec or TLS VPN gateway

Bonded fibre optic connections

Legacy SSL and TLS (under version 1.2)
Data protection within supplier network: Other
Other protection within supplier network: Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them. AWS gives customers ownership and control over their content by design through simple, but powerful tools that allow customers to determine how their content will be secured in transit.
AWS enables customers to open a secure, encrypted channel to AWS services using TLS/SSL, and/or IPsec or TLS VPN (if applicable), or other means of protection the customer wish to use.
API calls can be encrypted with TLS/SSL to maintain confidentiality; the AWS Console connection is encrypted with TLS.

Availability and resilience

Guaranteed availability: AWS currently provides SLAs for several services. Due to the rapidly evolving nature of AWS’s product offerings, SLAs are best reviewed directly on our website via the link below: https://aws.amazon.com/legal/service-level-agreements/

Well-architected solutions on AWS that leverage AWS Service SLA’s and unique AWS capabilities such as multiple Availability Zones, can ease the burden of achieving specific SLA requirements.
Approach to resilience: The AWS Business Continuity plan details the process that AWS follows in the case of an outage, from detection to deactivation. AWS has developed a three-phased approach: Activation and Notification Phase, Recovery Phase, and Reconstitution Phase. This approach ensures that AWS performs system recovery and reconstitution efforts in a methodical sequence, maximizing the effectiveness of the recovery and reconstitution efforts and minimizing system outage time due to errors and omissions.

AWS maintains a ubiquitous security control environment across all regions. Each data centre is built to physical, environmental, and security standards in an active-active configuration, employing an n+1 redundancy model, ensuring system availability in the event of component failure. Components (N) have at least one independent backup component. All data centres are online and serving traffic. In case of failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites.

Customers are responsible for implementing contingency planning, training and testing for their systems hosted on AWS. AWS provides customers with the capability to implement a robust continuity plan, including the utilization of frequent server instance back-ups, data redundancy replication, and the flexibility to place instances and store data within multiple geographic regions across multiple Availability Zones.
Outage reporting: Public dashboard; personalised dashboard with API and events; configurable alerting (email / SMS / messaging)

Identity and authentication

User authentication: 2-factor authentication

Identity federation with existing provider (for example Google apps)

Limited access network (for example PSN)

Dedicated link (for example VPN)

Username or password

Other
Other user authentication: AWS’s Identity and Access Management (IAM) system controls access to AWS services/resources. No actions are permissible without authentication. IAM facilitates the issuance of access permissions per user/group. MFA is available at no extra cost.

AWS CoudTrail allows you to log, continously monitor and retain events related to API calls across your AWS infrastructure.
Access restrictions in management interfaces and support channels: IAM provides user access control to AWS services, APIs and specific resources. Other controls include time, originating IP address, SSL use, and whether users authenticated via MFA devices.

API calls to launch/terminate instances, change firewalls, and perform other functions are signed by customers’ Amazon Secret Access Key (either the root AWS Account’s Secret Access Key or the Secret Access key of a user created with AWS IAM).

API calls can be encrypted with TLS/SSL for confidentiality, customers can use TLS/SSL-protected API endpoints
Access restriction testing frequency: At least every 6 months
Management access authentication: 2-factor authentication

Other
Description of management access authentication: AWS controls access to systems through authentication that requires a unique user ID and password. AWS systems don't allow actions to be performed without identification or authentication. Remote access requires multi-factor authentication. All remote administrative access attempts are logged and reviewed by the Security team for unauthorized attempts or suspicious activity. Incident response procedure is triggered in case of suspicious activity. AWS employs the concept of least privilege, allowing only the necessary access for users to accomplish their job. User access to AWS systems requires documented approval from authorized personnel.
Devices users manage the service through: Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information: Users have access to real-time audit information
How long user audit data is stored for: User-defined
Access to supplier activity audit information: You control when users can access audit information
How long supplier audit data is stored for: At least 12 months
How long system logs are stored for: At least 12 months

Standards and certifications

ISO/IEC 27001 certification: Yes
Who accredited the ISO/IEC 27001: EY CertifyPoint
ISO/IEC 27001 accreditation date: 18/01/2022
What the ISO/IEC 27001 doesn’t cover: "The following services are certified to a standard other than ISO/IEC 27001:

Amazon Aurora
Amazon Braket
Amazon CloudSearch
Amazon CodeGuru
Amazon DevOps Guru
Amazon ECS Anywhere
Amazon EKS Anywhere
Amazon Elastic Inference
Amazon ElastiCache
Amazon Healthlake
Amazon Honeycode
Amazon IVS
Amazon Lightsail
Amazon Location Service
Amazon Lookout for Equipment
Amazon Lookout for Metrics
Amazon Lookout for Vision
Amazon Managed Blockchain
Amazon Managed Service for Grafana
Amazon Managed Service for Prometheus
Amazon Managed Workflows for Apache Airflow
Amazon Monitron
Amazon Transcribe Medical
AWS Application Discovery Service
AWS Artifact
AWS Auto Scaling
AWS Budgets
AWS CodeArtifact
AWS CodeStar
AWS Compute Optimizer
AWS Cost Explorer
AWS Data Exchange (BYOS)
AWS Data Pipeline
AWS DeepRacer
AWS Device Farm
AWS Elastic Disaster Recovery
AWS Elemental Appliances & Software
AWS Elemental MediaPackage
AWS Elemental MediaStore
AWS Elemental MediaTailor
AWS Fargate
AWS Fault Injection Simulator
AWS IoT Analytics
AWS IoT Device Defender
AWS IoT SiteWise
AWS IoT Things Graph
AWS Marketplace - BYOL
AWS Migration Hub
AWS Nimble Studio
AWS Panorama
AWS Proton
AWS Snowcone
AWS Transit Gateway
AWS VPN
AWS Wavelength
AWS Well-Architected Tool
Red Hat OpenShift Service on AWS
VMware Cloud on AWS"
ISO 28000:2007 certification: No
CSA STAR certification: Yes
CSA STAR accreditation date: 18/01/2022
CSA STAR certification level: Level 2: CSA STAR Attestation
What the CSA STAR doesn’t cover: N/A
PCI certification: Yes
Who accredited the PCI DSS certification: Coalfire Systems Inc
PCI DSS accreditation date: 14/12/2021
What the PCI DSS doesn’t cover: "The following services are certified to a standard other than PCI DSS:

Amazon Aurora
Amazon Braket
Amazon CloudSearch
Amazon CodeGuru
Amazon DevOps Guru
Amazon ECS Anywhere
Amazon EKS Anywhere
Amazon Elastic Inference
Amazon ElastiCache
Amazon Healthlake
Amazon Honeycode
Amazon IVS
Amazon Lightsail
Amazon Location Service
Amazon Lookout for Equipment
Amazon Lookout for Metrics
Amazon Lookout for Vision
Amazon Managed Blockchain
Amazon Managed Service for Grafana
Amazon Managed Service for Prometheus
Amazon Managed Workflows for Apache Airflow
Amazon Monitron
Amazon Transcribe Medical
AWS Application Discovery Service
AWS Artifact
AWS Auto Scaling
AWS Budgets
AWS CodeArtifact
AWS CodeStar
AWS Compute Optimizer
AWS Cost Explorer
AWS Data Exchange (BYOS)
AWS Data Pipeline
AWS DeepRacer
AWS Device Farm
AWS Elastic Disaster Recovery
AWS Elemental Appliances & Software
AWS Elemental MediaPackage
AWS Elemental MediaStore
AWS Elemental MediaTailor
AWS Fargate
AWS Fault Injection Simulator
AWS IoT Analytics
AWS IoT Device Defender
AWS IoT SiteWise
AWS IoT Things Graph
AWS Marketplace - BYOL
AWS Migration Hub
AWS Nimble Studio
AWS Panorama
AWS Proton
AWS Snowcone
AWS Transit Gateway
AWS VPN
AWS Wavelength
AWS Well-Architected Tool
Red Hat OpenShift Service on AWS
VMware Cloud on AWS"
Cyber essentials: Yes
Cyber essentials plus: Yes
Other security certifications: Yes
Any other security certifications: ISO 27017

ISO 27018

SOC 1/2/3

Security governance

Named board-level person responsible for service security: Yes
Security governance certified: Yes
Security governance standards: ISO/IEC 27001

Other
Other security governance standards: Cyber Essentials Plus; ISO 27017; ISO 27018; SOC 1/2/3
Information security policies and processes: AWS implements formal, documented policies and procedures that provide guidance for operations and information security within the organisation. Policies address purpose, scope, roles, responsibilities and management commitment.

Employees maintain policies in a centralised and accessible location. AWS Security Assurance is responsible for familiarizing employees with the AWS security policies.

AWS has established information security functions that are aligned with defined structure, reporting lines, and responsibilities. Leadership involvement provides clear direction and visible support for security initiatives.

Policies are approved by AWS leadership at least annually or following a significant change to the AWS environment.

Operational security

Configuration and change management standard: Supplier-defined controls
Configuration and change management approach: Changes to AWS services and features follow secure software development practices, including security risk reviews prior to launch. Developer access to production environments is via explicit access system requests, subject to owner review and authorisation.

Teams set bespoke change management standards per service, underpinned by standard AWS guidelines.

All production environment changes are reviewed, tested and approved. Stages include design, documentation, implementation (including rollback procedures), testing (non-production environment), peer to peer review (business impact/technical rigour/code), final approval by authorised party.

Emergency changes follow AWS incident response procedures. Exceptions to change management processes are documented and escalated to AWS management.
Vulnerability management type: Supplier-defined controls
Vulnerability management approach: AWS Security performs vulnerability scans on the host operating system, web applications, and databases in the AWS environment. Approved 3rd party vendors conduct external assessments (minimum frequency: quarterly). Identified vulnerabilities are monitored and evaluated. Countermeasures are designed and implemented to neutralise known/newly identified vulnerabilities.

AWS Security monitors newsfeeds/vendor sites for patches and receives customer intelligence via http://aws.amazon.com/security/vulnerability-reporting/.

Security and Compliance is a shared responsibility between AWS and the customer, and the customer must perform some of the vulnerability management process. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
Protective monitoring type: Supplier-defined controls
Protective monitoring approach: AWS deploys (pan-environmental) monitoring devices to collect information on unauthorized intrusion attempts, usage abuse, and network/application bandwidth-usage. Devices monitor:

• Port scanning attacks
• Usage (CPU, processes, disk utilization, swap rates, software-error generated losses)
• Application metrics
• Unauthorized connection attempts
Security and Compliance is a shared responsibility between AWS and the customer. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
Incident management type: Supplier-defined controls
Incident management approach: AWS adopts a three-phased approach to manage incidents:

1. Activation and Notification Phase
2. Recovery Phase
3. Reconstitution Phase

To ensure the effectiveness of the AWS Incident Management plan, AWS conducts incident response testing, providing excellent coverage for the discovery of defects and failure modes as well as testing the systems for potential customer impact.

The Incident Response Test Plan is executed annually, in conjunction with the Incident Response plan. It includes multiple scenarios, potential vectors of attack, the inclusion of the systems integrator in reporting and coordination and varying reporting/detection avenues.

Secure development

Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
Who implements virtualisation: Supplier
Virtualisation technologies used: Other
Other virtualisation technology used: AWS proprietary
How shared infrastructure is kept separate: Customer environments are logically segregated, preventing users and customers from accessing unassigned resources. Customers maintain full control over their data access. Services which provide virtualized operational environments to customers, ensure that customers are segregated and prevent cross-tenant privilege escalation and information disclosure via hypervisors and instance isolation.

Energy efficiency

Energy-efficient datacentres: Yes
Description of energy efficient datacentres: "AWS is committed to running its business in the most environmentally friendly way possible. In addition to the environmental benefits inherently associated with running applications in the cloud, AWS is focused on efficiency and continuous innovation across its global infrastructure.It is committed to powering it operations with 100% renewable energy by 2025. You can read more on their website: https://sustainability.aboutamazon.com/environment/the-cloud?energyType=true .
"

Fighting climate change: Fighting climate change

As a supplier primarily of professional IT services, CACI’s environmental impact is minimal, however we are working towards a Net Zero Carbon business model.

We have been ISO14001 accredited for nine years; to attain this our Environment Management System met the following requirements:

-Awareness of environmental impact through procedures and controls

-Acceptance of responsibility through environmental management systems

-Reducing harmful impacts via environmental policies

-Displaying community responsibility via staff training and awareness

We are working towards a circular economy approach: where possible we select the most sustainable means to operate our facilities. We explore opportunities to share, lease, reuse, repair, refurbish and recycle existing materials and products including recycled paper, enforcing double sided printing, and using Energy Star devices. Our recycling policy includes energy/water consumption, waste materials and paper use.

CACI ‘s Carbon Reduction Plan is in implementation and is published on our website. It includes a set of carbon reduction targets up until 2050. We project that carbon emissions for Scope 1 and 2 will decrease over the next five years to 300 tCO2e by 2026. This is a reduction of 9% on the baseline.

CACI have purchased a licence for Carbon Expert Professional allowing tracking of Scope 1, 2 and 3 emissions, allowing us to robustly assess achievement of targets. Our CRP is reviewed quarterly allowing regular tracking of emissions targets.

AWS is committed to powering its operations with 100% renewable energy by 2025, five years ahead of our original target. In 2020, they became the world’s largest corporate purchaser of renewable energy, reaching 65% renewable energy across their business. There are also environmental benefits inherent to running applications in the cloud: a study by 451 Research found that AWS infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centres.
Covid-19 recovery: Covid-19 recovery

CACI has significantly adapted following the COVID-19 pandemic in a range of ways. By expanding remote working for staff and digital delivery from our supply chain, we have been able to continue delivering our services to customers with minimal impact.

In response to COVID-19, CACI has become a member of the Emergent Alliance (EA). EA is a not-for-profit community, aiming to better inform organisations, businesses and Government economic decision-making. It draws on a diverse collaboration of corporations, individuals, Non-Governmental Organisations and the Government.

CACI’s immediate concern has been the safety and wellbeing of staff. We have implemented a range of measures by carrying out COVID-19 risk assessments, in line with government guidance, across all offices. Steps put in place include:

Enhanced cleaning regimes and better ventilation

Hand sanitiser stations

New desking plans and working regimes to maintain social distancing

Clear COVID-19 signage located around offices

Restrictions on communal areas, e.g. kitchens, toilets, stairs, walkways etc.

Clear reporting and escalation protocol for breaches or reports of COVID-19.

AWS is providing infrastructure and services to help customers with research, remote work and learning and to address the impact on communities and businesses. Examples include hosting the AWS Covid-19 data lake, a centralized repository of up-to-date and curated datasets focused on the spread and characteristics of Covid 19, powering South Africa’s GovChat chatbot to help citizens file and track Covid-19 relief applications, and supporting Volunteer Surge to recruit, train, and deploy 1 million volunteer health workers. They also offer a range of initiatives to help create opportunities for those left unemployed due to the pandemic such as AWS Training and Certification and AWS re/Start. Amazon is also supporting employees, customers, and communities affected by the pandemic by establishing a $25 million relief fund for partners, such as delivery drivers, facing financial hardship.
Tackling economic inequality: Tackling economic inequality

CACI is dedicated to creating employment opportunities, working with local suppliers and hiring local people. We adjust our recruitment and training processes to focus on attributes rather than qualifications, which could exclude those from a disadvantaged background or deprived areas. Inclusivity and accessibility are encouraged via unconscious bias education and positive and inclusive designs, accessible capabilities, and inclusivity in gathering requirements for digital services.

CACI has pledged to promote equality of opportunity within our supply chain, and work with a diverse range, including specialist Small and Medium Enterprise (SME)s. Our network is diverse and wide ranging in terms of skill set, age of business, make up of employees, geographical location, and therefore varying business cultures and diversity of individuals.

We are focussed on creating opportunities from the following groups who experience barriers to employment :

-Long term unemployed

-Armed forces veterans

-Mothers returning to work

-Care leavers

AWS supports new businesses, entrepreneurs and start ups through AWS Activate which provides these organisations with benefit, including AWS credits, AWS support plan credits, and architecture guidance to help them grow their business. They provide training and support for educational attainment through multiple schemes including:

AWS Academy, which empowers higher education institutions to prepare students for industry-recognized certifications and careers in the cloud,

AWS Educate, which provides hundreds of hours of free self-paced training and resources for new-to-cloud learners,

AWS Training and Certification, which helps organisations and individuals to build and validate their skills, and

AWS re/Start which prepares unemployed and underemployed individuals for cloud careers through classroom-based training.

AWS Cloud Innovation Centres Program provides an opportunity for non-profits, education institutions, and government agencies to collaborate with other public sector organizations.
Equal opportunity: Equal opportunity

CACI’s Equal Opportunities policy formalises our approach to not discriminate against any employee on the basis of sex, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability , age, pregnancy, maternity or other characteristics defined in anti-discrimination legislation (Protected Characteristics), trade union membership or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment with CACI are not disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.

CACI is dedicated to ensuring our work environment, operational delivery and recruitment processes accommodate people with disabilities. Adjustments are made to ensure that those with disabilities are included and supported in our workplaces.

Our Workplace Adjustment Passport (WAP) enables employees to declare a disability, workplace adjustments are driven at company level.

CACI has signed up to the Disability Confident Scheme. We aim to successfully employ and retain disabled people and/or those with health conditions. When designing internal training or selecting an external partner, staff are consulted to capture any specialist needs to tailor sessions, including location, means of delivery and materials. This ensures all staff can develop in a comfortable and accessible environment.

CACI works closely with the National Autistic Society to create an inclusive recruitment process, partnering with their Autism at Work programme; actively supporting neurodiverse candidates to flourish.

CACI has funded the creation of staff networks, where employees with protected characteristics have time and resources to share ideas and support in a safe private environment. CACI have also offered specific training and talks from speakers related to these characteristics.

AWS is dedicated to building the next generation of technical leaders by providing communities with broader access to STEM education.
Wellbeing: Wellbeing

CACI has a range of comprehensive support initiatives to aid the health and wellbeing of our workforce (including contractors). Below is a comprehensive list, with specific reference to the six standards of Mental Health at Work commitment.

Promotion of an Open Culture around Mental Health:

-Team of 18 Mental Health First Aiders

-Conduct regular drop-in sessions for all staff, delivered by a Mental Health First Aider Team, focus on a particular element of Mental Health

Prioritising Mental Health in the Workplace by developing and delivering a systematic programme of activity:

-Regular check-ins for staff and our contractor workforce

-Annual Staff Satisfaction Survey, which includes a section on Health & Wellbeing

-Free 24/7 professional counselling

-Private healthcare and health and wellbeing plan (extendable to family members/dependents)

-Employee Assistance Programme

-Discounted gym memberships

-Physiotherapy

-Medical services

-Mental Health First Aider programme

-Stress assessments

Proactively ensure work design and organisational culture to drive positive mental health outcomes

-Comprehensive property and facilities management, ensuring modern, comfortable and state of the art technology for all employees

-Distributed Working Programme, allowing employees and contractors to structure their working week in a way that suits their preference and personal commitments whilst delivering against their work accountabilities

-Open and honest communications at all levels throughout the organisation

Increased organisational confidence and capability:

-Dedicated area of our company intranet for mental health and wellbeing, including various supporting resources and colleagues

-Line Managers and Career Coaches trained in aspects of mental health

Provide mental health tools and support:

-Formal Mental Health First Aid Programme including a team of MHFAs

Increase transparency and accountability through internal and external reporting:

-Publish the results of our annual staff satisfaction survey to all staff. Includes Mental Health and Wellbeing, actions taken and areas for improvement

Pricing

Price: £3.55 a virtual machine a month
Discount for educational organisations: No
Free trial available: Yes
Description of free trial: AWS Free Tier includes 750 hours of Linux and Windows t2.micro instances, ( t3.micro for the regions in which t2.micro is unavailable) each month for one year. To stay within the Free Tier, use only EC2 Micro instances.
Link to free trial: https://aws.amazon.com/free

Features

Benefits

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Backup and recovery

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Separation between users

Energy efficiency

Pricing

Service documents

Cookies on Digital Marketplace

Amazon Web Services (AWS)

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Backup and recovery

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Separation between users

Energy efficiency

Social Value

Pricing

Service documents