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CONCEPT ANALYTICS LTD

Data Warehouse as a Service

The enterprise data warehouse developed by Concept Analytics enables organisations to integrate data from multiple source systems and have single version of the trust and centralised reporting repository. It enables the addition and deactivation of data feed from source systems.

Features

  • Consolidated Data
  • Real-Time Analysis
  • Data-Feed Automation
  • Centralised Data Warehouse
  • Reference Data Management
  • Data Quality Monitoring and Management
  • KPI/Dashboard Library, providing an extensive library of prebuilt indicators/dashboards

Benefits

  • Access-Anywhere Analytics
  • Horizon Scanning
  • Machine Learning Capability
  • Reduces implementation time
  • Improves analyst productivity
  • Collects and process data from multiple sources
  • Detailed data quality analysis in Data Warehouse
  • Highly performant data warehouse build using Kimball’s dimensional model
  • Readily available data in ready to report format
  • Front end portal to assist with administrative functions

Pricing

£0 to £1,600 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at peter.lewis@conceptanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

1 2 8 8 2 1 2 7 3 2 3 9 4 2 0

Contact

CONCEPT ANALYTICS LTD Peter Lewis
Telephone: 07909511042
Email: peter.lewis@conceptanalytics.co.uk

Service scope

Service constraints
N/A
System requirements
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA dependant
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
SLA dependant
Support available to third parties
No

Onboarding and offboarding

Getting started
Onsite training using workshops
Service documentation
Yes
Documentation formats
  • ODF
  • PDF
End-of-contract data extraction
N/A
End-of-contract process
The service is transitioned to the client

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Manual
Independence of resources
Multiple, load-balanced, data centres
Usage notifications
Yes
Usage reporting
Email

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
Reporting types
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Yes
What’s backed up
Everything
Backup controls
N/A
Datacentre setup
Single datacentre with multiple copies
Scheduling backups
Supplier controls the whole backup schedule
Backup recovery
Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
All services will be 99.99% available
Full details on application
Approach to resilience
Resilient By Design
Outage reporting
Service Outages are notified by email

Identity and authentication

User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
Access restrictions in management interfaces and support channels
Details on request
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Dedicated device over multiple services or networks

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
Details on request

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Standard devops three tier methodology
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Identify, Evaluate, Treat, Report
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Access Monitoring / Logging
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Details on request

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Third-party
Third-party virtualisation provider
Microsoft
How shared infrastructure is kept separate
Each has its own dedicated infrastructure

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Details on request

Social Value

Fighting climate change

Fighting climate change

Outlined in our Corporate Strategy
Covid-19 recovery

Covid-19 recovery

Outlined in our Corporate Strategy
Tackling economic inequality

Tackling economic inequality

Outlined in our Corporate Strategy
Equal opportunity

Equal opportunity

Outlined in our Corporate Strategy
Wellbeing

Wellbeing

Outlined in our Corporate Strategy

Pricing

Price
£0 to £1,600 a unit a day
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at peter.lewis@conceptanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.