CDW Limited

CDW Pure Storage Pure Cloud Block Store

Cloud Block Store by Pure Storage provides enterprise-grade block storage in the cloud, mirroring the performance and reliability of on-premises arrays. It supports high availability, data efficiency, and seamless mobility across hybrid environments, making it ideal for disaster recovery, application development, and data protection in cloud computing platforms.

Features

• High availability for mission-critical applications.
• Seamless data mobility across hybrid-cloud environments.
• Efficient data reduction and deduplication technology.
• Secure, always-on encryption for data at rest and in transit.
• Non-disruptive upgrades and maintenance.
• Instant, space-efficient snapshots for data protection.
• Multi-cloud support for flexible deployments.
• Automated disaster recovery capabilities.
• Consistent performance with low latency.
• Easy integration with existing cloud services.

Benefits

• Accelerate digital transformation with seamless hybrid-cloud integration.
• Reduce operational costs with efficient data deduplication.
• Enhance data security with robust encryption mechanisms.
• Ensure uninterrupted services with high availability features.
• Streamline disaster recovery for business resilience.
• Maximize performance with consistent low-latency storage.
• Simplify cloud migration with agile data mobility.
• Optimize storage management with real-time reporting tools.
• Facilitate regulatory compliance through secure data handling.
• Boost productivity with easy remote access to data.

£0.12 a gigabyte a month

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

210530007339501

Contact

Andy Wood
0161 837 7744
tenders@uk.cdw.com

Service scope

• Service constraints: Cloud Block Store, while offering flexibility and high performance in cloud environments, has certain constraints buyers should consider. It requires alignment with cloud provider capabilities and may incur additional costs based on storage usage and data transfer rates. Support and performance can be influenced by the chosen cloud infrastructure's specifications. Planned maintenance by the cloud provider may impact availability, although Pure Storage designs Cloud Block Store to minimize disruptions. Finally, integrating with existing on-premises hardware may require specific configurations or adaptations to ensure seamless hybrid cloud operations, highlighting the need for careful planning around infrastructure compatibility and performance expectations.
• System requirements:
  • Active subscription with supported cloud provider (AWS, Azure, etc.).
  • Adequate cloud provider network setup for connectivity.
  • Sufficient cloud storage allocation based on capacity needs.
  • Compatible Kubernetes version for integration with containers.
  • Internet connectivity for remote management and updates.
  • Cloud provider-specific IAM roles and permissions.
  • Supported browser for accessing management console.
  • API access enabled for automation and integration.
  • Encryption keys management setup for data security.
  • Backup and disaster recovery plan in place.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We offer 15 minute response time to sev1 tickets. 30 minutes for sev2, 1 business hour for sev3 and 2 business hours for sev4. 365x24x7
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Support levels available upon request.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onboarding documentation here https://support.purestorage.com/category/m_pure_cloud_block_store as well as a certification program.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Customers can migrate their capacity/data off of CBS using application based mirroring.
• End-of-contract process: Customers can migrate their capacity/data off of CBS using application based mirroring.

Using the service

• Web browser interface: Yes
• Using the web interface: Cloud Block Store(CBS) by Pure Storage provides a web interface, Pure1, that enables users to manage and monitor their cloud storage environments efficiently. Through this interface, users can initially set up their CBS instances, configure storage volumes, and establish data protection policies, all within a user-friendly graphical environment.; ; What Users Can Do:; Set Up the Service: Users can initiate CBS instances, select storage capacity, and configure initial settings.; Make Changes: It’s possible to adjust configurations, resize volumes, manage snapshots and replication, and monitor performance and health metrics.; Monitor and Analyze: Access detailed analytics on storage efficiency, performance data, and predictive planning tools for capacity management.; Limitations:; Infrastructure Configurations: Direct modifications to the underlying cloud infrastructure settings (e.g., network configurations at the cloud provider level) are not possible from the Pure1 interface.; Low-Level System Changes: Changes requiring command-line interactions or modifications to the operating system or hardware settings must be done outside the web interface.; Third-Party Integrations: Setting up and managing third-party applications or services directly through the interface might be limited.; Pure1’s web interface streamlines the management of CBS, offering a balance between simplicity and comprehensive control, with some advanced configurations requiring external tools or processes.
• Web interface accessibility standard: WCAG 2.1 AA or EN 301 549
• Web interface accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: The CBS API provides users with programmatic access to manage their storage solutions within cloud-environments, offering flexibility and automation.; Users Can Do:; Set Up the Service: Users can automate the deployment of CBS instances, including volume creation and configuration, through the API, facilitating seamless integration into CI/CD pipelines.; Make Changes: The API allows for dynamic adjustments, such as resizing volumes, updating data-protection policies, and managing snapshots and replication, enabling real-time storage management in response to application needs.; Limitations:; Underlying Cloud Configurations: Direct manipulation of the physical infrastructure settings or detailed network configurations specific to the cloud provider may not be fully accessible through the CBS API and might require using the cloud provider's specific API or management console.; Initial Setup: While the API offers extensive management capabilities, the initial setup of CBS might require additional steps through the Pure Storage or cloud provider's web interface or CLI to establish the necessary foundational configurations.; Advanced Features: Some advanced features or detailed customizations may not be accessible or fully configurable via the API, necessitating manual intervention or the use of complementary tools.
• API automation tools:
  • Ansible
  • Chef
  • Terraform
  • Puppet
  • Other
• Other API automation tools: PowerShell
• API documentation: Yes
• API documentation formats: HTML
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
• Using the command line interface: "Using the Cloud Block Store Command Line Interface (CLI), users can efficiently manage their cloud storage resources. They can set up the service by provisioning storage volumes, configuring data protection policies, and initiating data replication through CLI commands. Adjustments such as resizing volumes, modifying performance settings, and managing snapshots can also be executed directly from the command line, offering flexibility and speed for administrative tasks.; ; However, there are limitations. The initial setup of Cloud Block Store within the cloud environment, including certain network configurations and permissions, might require actions outside the CLI, such as through the cloud provider's console or API. Additionally, while the CLI allows for extensive configuration and management, some advanced features or detailed analytics available in the web interface or API might not be as accessible or user-friendly from the command line.; ; Overall, the CLI provides a powerful tool for most Cloud Block Store management tasks but may need to be complemented with the web interface or API for complete control over all features and settings."

Scaling

• Scaling available: Yes
• Scaling type: Manual
• Independence of resources: Pure Cloud Block Store offers QoS to ensure specific applications workloads do not consume too many resources
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • Disk
  • Network
  • Number of active instances
  • Other
• Other metrics:
  • Latency
  • IOPS
  • Bandwidth
  • Network Latency
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Pure Storage

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Hardware containing data is completely destroyed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

• Backup and recovery: Yes
• What’s backed up:
  • Block storage volumes and associated data.
  • Application data stored within Kubernetes clusters.
  • Databases running on virtual machines or containers.
  • Files and objects stored in cloud-native formats.
  • Virtual machine instances and their disks.
• Backup controls: In Cloud Block Store, users customize backups through policy-based management, defining rules for what data is backed up, backup frequency, and retention periods. Manual configurations allow for ad-hoc backups, catering to immediate needs or exceptional cases. Scheduling enables planning backups during optimal times to minimize impact on operations. Users can select specific data for backup or exclude non-essential data, ensuring efficient use of resources. Additionally, snapshot capabilities and data replication options are available for creating efficient, point-in-time backups and enhancing disaster recovery strategies. These features empower users to tailor their backup processes, prioritizing critical data while optimizing storage and cost.
• Datacentre setup: Multiple datacentres with disaster recovery
• Scheduling backups: Users schedule backups through a web interface
• Backup recovery: Users can recover backups themselves, for example through a web interface

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Secure Access Configurations: Allows for the configuration of secure access controls, ensuring only authorized users and systems can transfer data to and from Cloud Block Store.; End-to-End Encryption: Offers end-to-end encryption capabilities, meaning data is encrypted before it leaves the client's environment and remains encrypted while in transit, ensuring only the intended recipient can decrypt and access the data.

Availability and resilience

• Guaranteed availability: There are no guaranteed SLAs with Pure Cloud Block Store, but the product is designed for 4 9's of availability
• Approach to resilience: Our controllers are deployed in a dual design protecting against single failure with backend storage being spread out to protect against multiple simultaneous failures
• Outage reporting: Pure1 dashboard

Identity and authentication

• User authentication: Other
• Other user authentication: Customers can use active directory, local users or LDAP to authenticate.
• Access restrictions in management interfaces and support channels: Customers have full control over who has access and when Pure Storage can remotely access and they can revoke at any time.
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: Customers can use active directory, local users or LDAP to authenticate.
• Devices users manage the service through: Dedicated device over multiple services or networks

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire
• ISO/IEC 27001 accreditation date: 25/10/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Pure's Information Security Program conforms to ISO 27001. At onboarding, employees are required to read and acknowledge our policies provisioned through our HRIS system including the Code of Conduct. Mandatory annual security awareness training, and reading and acknowledging our policies are conducted on an annual basis. Policies are made available on the company intranet.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Pure Storage has established change management policies and procedures to ensure changes are authorized, documented, tested, reviewed, and approved. Changes are planned and authorized through a formal planning process and tracked using an internal web dashboard and internal ticketing system.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Pure Storage uses Tenable Security Center as our vulnerability-management tool. We run vulnerability scans on the systems used by departments throughout Pure.; We provide dashboards for viewing the results of these scans to the owners of those systems to identify vulnerabilities, determine a remediation method, and implement the necessary remediation. Likewise, InfoSec gains a better understanding of other departments’ systems and their associated risks to protect Pure’s information asset. InfoSec and system owners have different roles and responsibilities at certain points in the Security Center vulnerability scan workflow.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Pure’s Incident Response Program promptly identifies, declares, and responds to security incidents. ; Security incident response policies and procedures are documented and provide guidance to Pure Storage's personnel for detecting, responding to, and recovering from security events and incidents.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: The incident response process at Pure Storage, adheres closely to NIST SP 800-61. This structured approach ensures a robust defense and rapid recovery mechanism, aligning with the evolving cybersecurity environment and NIST standards.; Users can report security issues using our internal ticketing system, sending an email to our security team, or a Slack message.; Once an incident has been discovered, it is communicated to the correct parties in a confidential manner.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
• Who implements virtualisation: Supplier
• Virtualisation technologies used: Other
• Other virtualisation technology used: AWS or Azure
• How shared infrastructure is kept separate: Normal AWS/Azure security controls. Pure Cloud Block Store instances are not shared across customers

Energy efficiency

• Energy-efficient datacentres: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  CDW is committed to fighting climate change and protecting the environment. CDW has made a commitment to achieve Net Zero emissions by 2040, 10 years earlier than mandated by the UK government. To achieve this, CDW has implemented (and continues to implement) initiatives to reduce our emissions and carbon footprint, all of which are underpinned by CDW’s ISO14001 certified Environmental Management System (EMS) and our beGreen program.; ; CDW’s distribution centre and our flagship offices hold ISO 14001 environmental management certifications, with our UK distribution centre also holding REGO energy certifications. In parallel with our EMS and beGreen program, CDW has invested in and implemented a range of initiatives to help tackle our contribution towards climate change across our operational activities. These initiatives include (but are not limited to):; ; -Solar panel usage. As a result, in 2021, we were able to achieve 100% renewable energy sourcing for CDW-owned buildings.; -Energy-efficient lighting solutions, including indoor and outdoor LED lighting.; -Motion sensor lighting and conveyor systems that turn off in response to inactivity.; -Water consumption solutions, including rainwater harvesting efforts.; -“Smart” HVAC systems that adjust according to business hours and seasonal temperatures.; -A ‘Pin to Print’ program enabling enhanced print queue management to reduce wasted print jobs; -A goal to achieve 100% renewable energy sourcing for electricity by 2027. In 2021, 98% of electricity consumed in the UK was from renewable sources.; ; Additionally, at our distribution centres, we have recycled:; ; -2,966 tons of packaging material; -9,794 tons of cardboard; -636 tons of paper; -Thousands of wood and plastic pallets; ; Furthermore, at a coworker level, CDW has established a ‘WE GET Our Environment’ Business Resource Group and an Environment Committee with the purpose of increasing awareness of the environmental and social strategy, and to empower coworkers to get involved in environmental initiatives.

  Equal opportunity

  CDW is committed to creating a working environment for coworkers dedicated to inclusion, diversity and equal opportunities, as detailed in our CDW Way Code, which teaches all CDW coworkers to:; ; -Always do their best to make everyone at CDW feel welcome; -Treat other coworkers with respect and dignity; -Maintain an inclusive workplace in which all coworkers can demonstrate their full potential; -Respect the unique attributes and perspectives of every coworker; ; CDW provides equal treatment and opportunity without regard to:; ; -Race; -Skin colour; -Religion; -National origin; -Gender; -Sexual orientation; -Gender identity; -Disability; -Age; ; Our commitment to equality is underpinned by six Business Resource Groups (BRGs). BRGs ensure all coworkers have a voice, build awareness, and provide support to similar groups in their communities. The BRGs include:; ; -Armed Forces Network; -Black Coworker Network; -Disability Support Network; -PRIDE+; -United Support Network; -Women’s International Network; ; CDW coworkers are empowered to reach their highest potential, and we are focused on providing them with a wide variety of tools and development opportunities to help them achieve their career aspirations at CDW, regardless of origin, background or situation. Within our learning culture, all coworkers are surrounded by comprehensive resources and support, ongoing education and skills training, and robust advancement opportunities. We offer a variety of programs to help current and future leaders build diverse teams and to help diverse coworkers develop their leadership skills so they can continue to advance in the organisation.; ; Our commitment to equal opportunities and diversity is demonstrable across our organisation. As an example, CDW’s CEO and President, Chris Leahy, is female and CDW’s Executive Committee consists of 50% female and 50% male coworkers, with 42% coming from multi ethnic backgrounds.; ; CDW is also committed to reducing the gender pay gap and produces an annual gender pay gap report - https://www.uk.cdw.com/site-tools/pay-gap-report/.

  Wellbeing

  CDW is committed to providing coworkers and their families with the knowledge necessary to make the best health and wellness choices for themselves and their families. ; ; Our approach to wellness is designed to help coworkers be safe, healthy and successful. We understand that managing work and personal life is a balancing act of shifting priorities and so we offer a variety of benefits that supports a coworker’s physical, financial, emotional and social ; wellbeing, including access to telemedicine, a suite of family benefits and a variety of wellness incentives and programs.; ; CDW provides coworkers with an Employee Assistance Program, which offers confidential, individualised coaching to help coworkers achieve personal or professional goals. It also features enhancements for crisis care, 24/7 phone support and an emergency referral system.; ; Ongoing coworker engagement is fostered through regular communications events, including: ; ; -Monthly wellness e-newsletters promoting benefits available to coworkers; -Workshops and activities focused on timely topics; -Various campaigns to raise awareness for meaningful topics throughout the year, including mental health, emotional wellbeing and heart-mind gratitude; ; As a further example of our commitment, in response to the COVID-19 pandemic, our Coworker Services team implemented “coworker calls” - informal, but regular check-ins to ensure all coworkers are caring for their mental health and receiving the support they need.; ; CDW also established ‘The CDW Community’, an initiative set up to provide coworkers with activities that they could participate in to keep them physically and mentally active, and to give them a platform for social engagement with other coworkers during a time where many were feeling isolated.; ; Following its success during COVID, the CDW Community initiative has remained operational as we exit the pandemic, continuing to provide CDW coworkers with activities and resources centric to physical and mental wellbeing, as well as sessions to support a healthy family life.

Pricing

• Price: £0.12 a gigabyte a month
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 45 day free trial with trial license. All features are included
• Link to free trial: https://support.purestorage.com/bundle/m_cbs_reference/page/production-branch/content/documents/Production/Pure_Cloud_Block_Store/topics/concept/c_pure_cloud_block_store_no_license_mode.html

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.