Amazon Web Services EMEA Sarl, UK Branch

AWS Direct Connect

The AWS Direct Connect cloud service is the shortest path to your AWS resources. While in transit, your network traffic remains on the AWS global network and never touches the public internet. This reduces the chance of hitting bottlenecks or unexpected increases in latency.

Features

  • AWS Direct Connect Locations Worldwide
  • Connection speeds up to 100 Gbps
  • MACsec and IPsec Encryption options
  • SiteLink
  • Multiple deployment options

Benefits

  • High Performance
  • Secures moving data
  • Reduces costs of networking
  • Build hybrid networks
  • Extend your existing network
  • Manage large datasets

Pricing

£0.02 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
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Framework

G-Cloud 13

Service ID

3 2 5 1 1 3 0 5 9 2 3 6 8 7 1

Contact

Amazon Web Services EMEA Sarl, UK Branch John Davies
Telephone: +44 (0) 7917 557059
Email: aws-ukps-frameworks@amazon.com

Service scope

Service constraints
Please see https://docs.aws.amazon.com/directconnect/latest/UserGuide/limits.html
System requirements
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
AWS Support case response time depends on severity. The support response times for Developer, Business and Enterprise Support tiers are listed below:

Developer:
General guidance cases < 24 business hours; system impaired cases < 12 business hours.

Business:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases
< 1 hour.

Enterprise:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases < 1 hour; business-critical system down cases < 15 minutes

Information: https://aws.amazon.com/premiumsupport/compare-plans/
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web chat accessibility testing
None
Onsite support
Yes, at extra cost
Support levels
Basic
24/7 customer service, support forums, 4 Core “Trusted Adviser” checks, personal health dashboard. No TAM. Free

Developer:
As above + business hours access to technical/architectural Cloud Support Associates via email (one primary contact). No TAM. 3% x monthly AWS usage.

Business:
As above + 24/7 access to Cloud Support Engineers via email, chat and phone for unlimited contacts; architecture, 3rd party software and programmatic case management support. TAM. Greater of $100 or spend-dependent percentage (pm).

Enterprise
As above, plus architectural review, operations support, training, assigned concierge, proactive guidance, TAM. Greater of $15,000 or spend-dependent percentage (pm).
Support available to third parties
Yes

Onboarding and offboarding

Getting started
AWS provides a range of resources to help customers get started on our services. These include: comprehensive documentation (in multiple formats), introductory videos, hands-on labs, online and in-person training, access to a large ecosystem of partners and support from the public sector account team.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Kindle
End-of-contract data extraction
No customer data is stored in this service.
End-of-contract process
Buyer may terminate the relationship with Supplier for any reason by (i) providing Supplier with notice and (ii) closing Buyers account for all services for which Supplier provide an account closing mechanism.

Buyers pay for the services they use to the point of account termination. Please see the AWS UK G-Cloud 13 Pricing Document affiliated with this Service in the Digital Marketplace.

Supplier customers retain control and ownership of their data. Supplier will not erase customer data for 30 days following an account termination. This allows customers to retrieve content from Supplier services so long as the customer has paid any charges for any post-termination use of the service offerings and all other amounts due.

Using the service

Web browser interface
Yes
Using the web interface
Almost all functionality for each of our services is exposed through the web console.

The web console facilitates management for all aspects of the AWS account in a consolidated view whilst providing access to all services and their respective functionalities.

In some cases, specific configuration parameters of a service are dedicated to, and only available from, the CLI, SDK, or API interface.
Web interface accessibility standard
None or don’t know
How the web interface is accessible
You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web interface accessibility testing
None
API
Yes
What users can and can't do using the API
All functionality is exposed via an API.
API automation tools
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
  • Other
Other API automation tools
  • Wide range of 3rd party services hook into AWS APIs
  • Also offer SDKs for Python, Ruby, PHP
  • Also offer SDKs for JavaScript, Java, .NET, Node.js.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
  • Other
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
All functionality is available via the CLI.

Scaling

Scaling available
Yes
Scaling type
Manual
Independence of resources
Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them.

Services which provide virtualized operational environments to customers (i.e. EC2) ensure that customers are segregated via security management processes/controls at the network and hypervisor level.

AWS continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. AWS maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. In addition, the AWS capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecast requirements.
Usage notifications
Yes
Usage reporting
  • API
  • Email
  • SMS
  • Other

Analytics

Infrastructure or application metrics
Yes
Metrics types
Other
Other metrics
  • ConnectionBpsEgress, ConnectionBpsIngress, ConnectionCRCErrorCount
  • ConnectionEncryptionState, ConnectionErrorCount, ConnectionLightLevelRx
  • ConnectionLightLevelTx, ConnectionPpsEgress, ConnectionPpsIngress
  • ConnectionState, VirtualInterfaceBpsEgress, VirtualInterfaceBpsIngress
  • VirtualInterfacePpsEgress, VirtualInterfacePpsIngress
Reporting types
  • API access
  • Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
AWS adheres to independently validated privacy, data protection, security protections and control processes. (Listed under “certifications”).

AWS is responsible for the security of the cloud; customers are responsible for security in the cloud. AWS enables customers to control their content (where it will be stored, how it will be secured in transit or at rest, how access to their AWS environment will be managed).

Wherever appropriate, AWS offers customers options to add additional security layers to data at rest, via scalable and efficient encryption features. AWS offers flexible key management options and dedicated hardware-based cryptographic key storage.
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Other
Other protection within supplier network
Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them. AWS gives customers ownership and control over their content by design through simple, but powerful tools that allow customers to determine how their content will be secured in transit.

AWS enables customers to open a secure, encrypted channel to AWS services using TLS/SSL, and/or IPsec or TLS VPN (if applicable), or other means of protection the customer wish to use.
API calls can be encrypted with TLS/SSL to maintain confidentiality; the AWS Console connection is encrypted with TLS.

Availability and resilience

Guaranteed availability
AWS currently provides SLAs for several services. Due to the rapidly evolving nature of AWS’s product offerings, SLAs are best reviewed directly on our website via the link below: https://aws.amazon.com/legal/service-level-agreements/

Well-architected solutions on AWS that leverage AWS Service SLAs and unique AWS capabilities such as multiple Availability Zones, can ease the burden of achieving specific SLA requirements.
Approach to resilience
The AWS Business Continuity plan details the process that AWS follows in the case of an outage, from detection to deactivation. AWS has developed a three-phased approach: Activation and Notification Phase, Recovery Phase, and Reconstitution Phase. This approach ensures that AWS performs system recovery and reconstitution efforts in a methodical sequence, maximizing the effectiveness of the recovery and reconstitution efforts and minimizing system outage time due to errors and omissions.

AWS maintains a ubiquitous security control environment across all regions. Each data centre is built to physical, environmental, and security standards in an active-active configuration, employing an n+1 redundancy model, ensuring system availability in the event of component failure. Components (N) have at least one independent backup component. All data centres are online and serving traffic. In case of failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites.

Customers are responsible for implementing contingency planning, training and testing for their systems hosted on AWS. AWS provides customers with the capability to implement a robust continuity plan, including the utilization of frequent server instance back-ups, data redundancy replication, and the flexibility to place instances and store data within multiple geographic regions across multiple Availability Zones.
Outage reporting
Public dashboard; personalised dashboard with API and events; configurable alerting (email / SMS / messaging)

Identity and authentication

User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
AWS’s Identity and Access Management (IAM) system allows you to control access to AWS services/resources. No actions are permissible without authentication. IAM facilitates the issuance of access permissions per user/group. MFA is available at no extra cost.

AWS CloudTrail allows you to log, continuously monitor and retain events related to API calls across your AWS infrastructure.
Access restrictions in management interfaces and support channels
IAM provides user access control to AWS services, APIs and specific resources. Other controls include time, originating IP address, SSL use, and whether users authenticated via MFA devices.

API calls to launch/terminate instances, change firewalls, and perform other functions are signed by customers’ Amazon Secret Access Key (either the root AWS Account’s Secret Access Key or the Secret Access key of a user created with AWS IAM). API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints.

API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Other
Description of management access authentication
AWS controls access to systems through authentication that requires a unique user ID and password. AWS systems don't allow actions to be performed without identification or authentication. Remote access requires multi-factor authentication. All remote administrative access attempts are logged and reviewed by the Security team for unauthorized attempts or suspicious activity. Incident response procedure is triggered in case of suspicious activity. AWS employs the concept of least privilege, allowing only the necessary access for users to accomplish their job. User access to AWS systems requires documented approval from authorized personnel.
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
EY CertifyPoint
ISO/IEC 27001 accreditation date
22/03/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
22/03/2022
CSA STAR certification level
Level 2: CSA STAR Attestation
What the CSA STAR doesn’t cover
N/A
PCI certification
Yes
Who accredited the PCI DSS certification
Coalfire Systems Inc.
PCI DSS accreditation date
14/12/2021
What the PCI DSS doesn’t cover
N/A
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO 27017
  • ISO27018
  • SOC1/2/3

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27017, ISO27018, Cyber Essentials Plus, SOC1/2/3
Information security policies and processes
AWS implements formal, documented policies and procedures that provide guidance for operations and information security within the organisation. Policies address purpose, scope, roles, responsibilities and management commitment.

Employees maintain policies in a centralised and accessible location. AWS Security Assurance is responsible for familiarizing employees with the AWS security policies.

AWS has established information security functions that are aligned with defined structure, reporting lines, and responsibilities. Leadership involvement provides clear direction and visible support for security initiatives.

Policies are approved by AWS leadership at least annually or following a significant change to the AWS environment.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Changes to AWS services and features follow secure software development practices, including security risk reviews prior to launch. Developer access to production environments is via explicit access system requests, subject to owner review and authorisation.

Teams set bespoke change management standards per service, underpinned by standard AWS guidelines.

All production environment changes are reviewed, tested and approved. Stages include design, documentation, implementation (including rollback procedures), testing (non-production environment), peer to peer review (business impact/technical rigour/code), final approval by authorised party.

Emergency changes follow AWS incident response procedures. Exceptions to change management processes are documented and escalated to AWS management.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
AWS Security performs vulnerability scans on the host operating system, web applications, and databases in the AWS environment. Approved 3rd party vendors conduct external assessments (minimum frequency: quarterly). Identified vulnerabilities are monitored and evaluated. Countermeasures are designed and implemented to neutralise known/newly identified vulnerabilities.

AWS Security monitors newsfeeds/vendor sites for patches and receives customer intelligence via http://aws.amazon.com/security/vulnerability-reporting/.

Security and Compliance is a shared responsibility between AWS and the customer, and the customer must perform some of the vulnerability management process. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
AWS deploys (pan-environmental) monitoring devices to collect information on unauthorized intrusion attempts, usage abuse, and network/application bandwidth-usage. Devices monitor:

• Port scanning attacks
• Usage (CPU, processes, disk utilization, swap rates, software-error generated losses)
• Application metrics
• Unauthorized connection attempts
Security and Compliance is a shared responsibility between AWS and the customer. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
Incident management type
Supplier-defined controls
Incident management approach
AWS adopts a three-phased approach to manage incidents:

1. Activation and Notification Phase
2. Recovery Phase
3. Reconstitution Phase

To ensure the effectiveness of the AWS Incident Management plan, AWS conducts incident response testing, providing excellent coverage for the discovery of defects and failure modes as well as testing the systems for potential customer impact.

The Incident Response Test Plan is executed annually, in conjunction with the Incident Response plan. It includes multiple scenarios, potential vectors of attack, the inclusion of the systems integrator in reporting and coordination and varying reporting/detection avenues.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Other
Other virtualisation technology used
AWS proprietary
How shared infrastructure is kept separate
Customer environments are logically segregated, preventing users and customers from accessing unassigned resources. Customers maintain full control over their data access. Services which provide virtualized operational environments to customers, ensure that customers are segregated and prevent cross-tenant privilege escalation and information disclosure via hypervisors and instance isolation.

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
AWS is committed to running our business in the most environmentally friendly way possible. In addition to the environmental benefits inherently associated with running applications in the cloud, AWS is focused on efficiency and continuous innovation across our global infrastructure. We are committed to powering our operations with 100% renewable energy by 2025. You can read more on our website https://sustainability.aboutamazon.com/environment/the-cloud?energyType=true

Social Value

Fighting climate change

Fighting climate change

AWS is committed to running its business in the most efficient and sustainable way possible, and we are on a path to powering our operations with 100% renewable energy by 2025, five years ahead of our original target of 2030. Amazon is the world’s largest corporate purchaser of renewable energy, and in October 2021, Amazon’s first UK renewable energy project became operational and started delivering clean energy to the grid. In 2021, AWS joined the data centre industry in Europe to create the Climate Neutral Data Centre Pact, an industry commitment to proactively lead the transition to a climate neutral economy (https://www.climateneutraldatacentre.net/).
A study by 451 Research found that AWS infrastructure is five times more energy efficient than the average surveyed European enterprise data centre. The study also found that moving a megawatt of a typical compute workload from a European organisation’s data centre to AWS Cloud could reduce carbon emissions by up to 1,079 metric tons of carbon dioxide per year.
AWS achieves lower energy use in its data centres through innovation, such as designing cooling systems that reduce energy and water use (https://sustainability.aboutamazon.com/environment/the-cloud/water-stewardship), and using real-time sensor data to adapt to changing weather conditions. AWS’s scale enables high resource usage, and its global cloud infrastructure is built using Amazon’s own custom hardware, purpose-built and optimised for workloads run by AWS customers.
We will include specific and measurable additional social value commitments as part of contracts procured via G-Cloud for customers that require them. These commitments will align with the scope and scale of each contract and each customer’s priorities. Examples of potential commitments include game days, hackathons, immersion days and well-architected reviews, and providing access to our new Carbon Footprint Tool (https://aws.amazon.com/blogs/aws/new-customer-carbon-footprint-tool/).
Covid-19 recovery

Covid-19 recovery

As part of our response to Covid-19, AWS is providing highly scalable and reliable infrastructure capacity, technical support, and AWS services to help customers with their research, remote work and learning, and other solutions to address their needs and the effects this is having on communities and businesses. Examples include: hosting the AWS Covid-19 data lake, a centralized repository of up-to-date and curated datasets focused on or related to the spread and characteristics of Covid-19; helping the NHS to innovate and experiment quickly by funding proof of concepts; and working with technology consultancy Slalom on an automated service that aimed to reach 1.5 million of the UK’s most vulnerable people and help them register to receive social and medical care, and essential supplies. The service was set up in 48 hours thanks to the flexibility of cloud computing.
We offer a range of initiatives to help with the creation of opportunities for unemployed or underemployed individuals. AWS Academy helps prepare students for careers in the cloud, AWS Educate provides free self-paced training, AWS Training and Certification helps to build and validate cloud skills, and AWS re/Start offers a full-time, classroom-based skills development and training programme preparing individuals for careers in the cloud and connecting them to potential employers. AWS has committed to investing hundreds of millions of pounds to provide free cloud computing skills training for 29 million people by 2025 (https://www.aboutamazon.com/news/workplace/amazon-to-help-29-million-people-around-the-world-grow-their-tech-skills-with-free-cloud-computing-skills-training-by-2025).
We will include specific and measurable additional social value commitments as part of contracts procured via G-Cloud for customers that require them. These commitments will align with the scope and scale of each contract and each customer’s priorities. Examples of potential commitments include provision of AWS Training and Certification courses, access to AWS re/Start to support re-skilling and employment, and access to AWS Activate to support local businesses.
Tackling economic inequality

Tackling economic inequality

A report (https://aws.amazon.com/executive-insights/ukir/impact-of-aws-in-the-uk/) from independent consultancy Public First, estimates AWS is generating £8.7 billion in economic value for businesses across the country—the equivalent of 0.4% of the UK’s GDP, more value than the Premier League or the music industry. The report also found that if we could increase cloud prevalence in the North East to match that of London, it would boost local productivity and wages by 2.6%, or around £1.4 billion a year.
AWS initiatives to help businesses and individuals access the benefits that cloud services can provide include AWS Activate (https://aws.amazon.com/activate/) which provides benefits including AWS credits and architecture guidance so new businesses can succeed with AWS, the AWS Digital Innovation Program which introduces business leaders to Amazon's peculiar, customer-centric approach to innovation, AWS Skills Guild, a comprehensive skills enablement program that builds cloud fluency across an organisation, and AWS Startup Loft Accelerator, a 10-week, virtual, equity-free acceleration programme for early-stage start-ups in EMEA.
We provide training and support for educational attainment through schemes including AWS Academy, which helps prepare students for industry-recognized certifications and careers in the cloud, AWS Educate, which provides hundreds of hours of free self-paced training and resources, AWS Training and Certification, which helps to build and validate skills, and AWS re/Start which prepares unemployed and underemployed individuals for cloud careers through classroom-based training.
We will include specific and measurable additional social value commitments as part of contracts procured via G-Cloud for customers that require them. These commitments will be aligned with the scope and scale of each contract and each customer’s priorities. Examples include enabling access to AWS Activate, AWS Academy, and AWS Educate, provision of AWS Training and Certification courses to enable skills development, and hosting a hackathon, game day or immersion day to develop understanding of secure ways of working.
Equal opportunity

Equal opportunity

At AWS, we believe that technology should be built in a way that’s inclusive, diverse, and equitable. We are committed to having a diverse workforce not just because it allows us to continue driving innovation for our customers, but because it’s also the right thing to do for our employees.
We recently announced selection of 12 participants for the first AWS Healthcare Accelerator in the UK, a four-week programme cultivating and promoting innovative start-up solutions, with 50% of the cohort identifying as women-owned or minority-owned start-ups. AWS is also launching a new AWS Impact Accelerator, a programme that supports high-potential, pre-seed start-ups, that commits more than $30 million over the next three years to start-ups led by Black, women, Latino, and LGBTQIA+ founders.
AWS has invested $50 million to support the creation of STEM-focused programs at AWS and partner organisations and announced our intent to help 29 million people around the world grow their technical skills with free cloud computing training by 2025.
AWS GetIT is an initiative first launched in the UK in 2018 and since rolled out worldwide to introduce students aged 12-13, and in particular girls, to cloud computing and digital skills and challenge long standing gender stereotypes, and AWS re/Start is a full-time, classroom-based skills development and training program focused on unemployed or underemployed individuals, including military veterans, their families, and young people.
We will include specific and measurable social value commitments as part of contracts procured via G-Cloud for customers that require them. These commitments will be aligned with the scope and scale of each contract and each customer’s priorities. Examples of potential commitments include enabling access to AWS GetIT and AWS re/Start, funding for bursaries, or local grants to organisations working to support under-represented groups or provide resources to digitally excluded individuals.
Wellbeing

Wellbeing

AWS is committed to providing the support, benefits, and opportunities its employees need to be successful. AWS offers employees access to benefits to support physical and financial well-being, including access to healthcare coverage and long-term savings plans. Additionally, employees around the world and their eligible dependents have access to an Employee Assistance Programme that provides mental health support 24 hours a day.
Our leadership principles describe how Amazon does business and we demonstrate the leadership principles through our actions every day. We recently added two new leadership principles focused on ensuring a safer, more productive, higher performing, more diverse, and more just work environment; and being humble and thoughtful about the effects of our actions on our customers, our employees, our partners, and the world at large.
We are constantly evaluating new opportunities to optimise how we build capabilities, and prepare for future challenges. Connections is a real-time employee feedback mechanism delivering questions to every Amazon employee and generating more than 1.2 million responses from employees daily. Connections provides insights to managers and leaders to review and take actions as they uncover issues or see opportunities to improve.
Our global teams work closely with suppliers to communicate our standards and help suppliers build capacity to provide working environments that are safe and respectful of human rights. We routinely evaluate our supply chain to understand the highest risks to workers and prioritize our efforts.
We will include specific and measurable additional social value commitments as part of contracts procured via G-Cloud for customers that require them. These commitments will align with the scope and scale of each contract and each customer’s priorities. Examples of potential social value commitments include hosting immersion days, holding webinars, and providing local grants to organisations focused on promoting health and wellbeing.

Pricing

Price
£0.02 a unit an hour
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aws-ukps-frameworks@amazon.com. Tell them what format you need. It will help if you say what assistive technology you use.