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  1. Digital Marketplace
  2. Lot 1: Cloud hosting
  3. Data Discovery Platform/Data Analytics platform/Data Insights as a service
WIPRO HOLDINGS (UK) LIMITED

Data Discovery Platform/Data Analytics platform/Data Insights as a service

The Data Discovery platform is an insights-as-a-service offering
which helps address big data adoption challenges for enterprises like
inaccessibility of easy-to-use development tools, lack of disparate data ingestion ability.
An integrated solution for capturing, managing data and generating actionable insights through
advanced analytics to offer price, performance and time benefits.

Features

  • Minimum CAPEX
  • Accelarated time-to-insights
  • Scalable and Ready-to-use infrastructure
  • Flexible, best in class technology stack.
  • Vertical Specific apps

Benefits

  • Reduced TCO
  • Faster time to market
  • Increased Analytical throughput
  • Enable data-driven-enterprise

Pricing

£64,000 an instance

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector-uki@wipro.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

3 4 5 9 9 5 1 5 5 0 3 7 8 1 3

Contact

WIPRO HOLDINGS (UK) LIMITED Wipro-Public Sector UK
Telephone: 44-7773194424
Email: publicsector-uki@wipro.com

Service scope

Service constraints
Planned maintenance will be carried out as per intimation by cloud hosting provider.
System requirements
  • License for softwares that are not part of the platform.
  • License for virtual machine are included in infrastructure cost

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response time is 1 day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
No
Support levels
We provide end-to-end support and charge accordingly.
Support available to third parties
No

Onboarding and offboarding

Getting started
Documentation/Training is available for users.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
The data can be extracted by sending a mail to helpdesk.
End-of-contract process
When the contact period ends, you can either upgrade it or it will be terminated.

Using the service

Web browser interface
Yes
Using the web interface
Once we know what is the requirement we provide service either in client environemnt or our environment.
Web interface accessibility standard
None or don’t know
How the web interface is accessible
Web interface is available on the internet and users can login using their AD credentials.
Web interface accessibility testing
No
API
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Using usage-based automated scaling features provided by cloud hosting providers.
Usage notifications
Yes
Usage reporting
Email

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Virtual machine
  • SQL database
  • Storage
Backup controls
Schedules are setup according to the requriements.
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users schedule backups through a web interface
Backup recovery
Users can recover backups themselves, for example through a web interface

Data-in-transit protection

Data protection between buyer and supplier networks
Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Availability metrics are provided by the cloud hosting provider.
Approach to resilience
Service is distributed among different datacenters in different regions.
Outage reporting
Via email.

Identity and authentication

User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
Access restrictions in management interfaces and support channels
Access restriction is maintained at the application level.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
Devices users manage the service through
Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
UKAS Management Systems
ISO/IEC 27001 accreditation date
16/09/2020
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
N/A
PCI DSS accreditation date
N/A
What the PCI DSS doesn’t cover
N/A
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO 9001:2015 - Quality Management System Standards
  • ISO 22301:2019 - Business Continuity Management System Standard
  • ISO 14001:2015 - Environmental Management Standards
  • ISO/IEC 20000- 1:2018 - IT Service Management System Standards
  • CMMI-DEV - Software Process Improvement
  • CMMI-SVC - Services with Supplier Agreement Management
  • ISO 45001:2018 - Occupational Health and Safety System Standards

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Internal standards.
Information security policies and processes
Managed by Wipro's Central Information Security Office.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Changes are pushed to pre-prod environment, tested for security and then pushed to production. Testing include SAST, DAST, penetration testing and open source clearance.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Threat assessment is done by CISO team and directives are provided to patch them.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Using log analytics or reporting done from users.
Application owner if notified to patch the application and assess the impact.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incident management is done via email.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Our Energy Efficiency measures include new retrofit technologies to improve Chiller and Air Handling Units (AHUs), integrated design and monitoring platforms. The Global Energy command center aggregates Building Management System inputs on a common platform to optimize operational control and improve energy efficiency. Since 2007, we have been working on a server rationalization and virtualization program, through which we have decommissioned old physical servers and replaced the processing capacity with virtualization technology on fewer numbers of servers. As of March 2021, we have 13133 virtual servers (10155 in March 2020) running on 758 physical servers which contributes to an energy savings of approximately 57.9 million units in the reporting year. The savings showed an increase of 21% over the previous year.

Social Value

Fighting climate change

Fighting climate change

Our carbon inventory and reduction plans are as per ISO14064. The Net Zero Emissions Coalition is a group of leading companies committed to achieving net zero carbon emissions by 2050. The coalition has a 5-year plan to transition to net zero through business transformation, collective action and enabling systems change. Wipro is a part of this coalition and will engage with a wide set of stakeholders, create deliverables, and prioritize efforts to generate the maximum impact on reducing emission levels. Every asset created by the initiative will be open source and free to use. Wipro commits to contribute to planetary net zero emissions goals by reducing its own emissions to net-zero by 2040. Wipro has partnered with Science Based Targets initiative (SBTi) to identify near term and long-term targets. Wipro campus buildings are designed in alignment with green building standards. More than 40% of the electricity we consume is from renewable energy and the water we consume is recycled. We are focused on key climate change goals, including carbon mitigation, energy efficiency, participative water management, campus biodiversity, and environmental profit and loss valuation, within and outside Wipro’s ecosystem. 575,000 tons of GHG prevented from entering the atmosphere over the past 5 years by increasing energy efficiency and renewable energy procurement. 4.2 million tons of carbon emission reduced through renewable energy made in our facilities. 41% of our electricity comes from renewable energy. 13,000 tons of carbon emission eliminated over the past 3 years through alternate travel options and optimization. 5.4 million kilometers in daily commutes transitioned away from fossil fuel vehicles through the Electric Vehicle 100 Initiative. 171 million gallons of water saved through our water efficiency programs. 41% of our water is recycled. 22.7 million kilometers of employee travel reduced through carpooling initiatives.
Covid-19 recovery

Covid-19 recovery

We have committed $155M towards tackling Covid-19 pandemic. We have endeavoured to ensure minimal or zero loss of jobs and livelihoods of our suppliers and vendors who provide a range of contract services like housekeeping, security, etc. We have also enabled Work from Home, provided desktops and reimbursements for computer accessories, provided additional leave to our COVID-positive staff, facilitated isolation centres and organized vaccination camps for employees. We have collaborated with CSOs and the government to aid frontline workers and support underserved communities. Our comprehensive, on-the-ground response includes immediate humanitarian aid such as providing food and basic hygiene products, augmenting healthcare capacity and supporting livelihood regeneration initiatives in in 27 states and 3 UTs in India. We have ensured safety and comfort to our employees and their families by providing Financial Cover, Medical Support, Leave Cover and Vaccination support. We identified vulnerable communities such as daily wage earners, migrant workers, and waste pickers, especially those who do not have access to social security or government schemes/systems. Serving 594 million meals during the nation-wide lockdown — reached millions of people across 27 states and 3 union territories. Loss of livelihood has stranded many migrant workers and returnees. We provided support for the regeneration of livelihood for an additional 8.3 million people.
Equal opportunity

Equal opportunity

Wipro is present across 65+ countries represented by over 2,40,000 employees with diverse backgrounds, ethnicities, nationalities, and points of view. Wipro is firmly committed to the policy of providing and promoting equal employment opportunity(EEO) for all of its employees and comply with all state and local laws and regulations that prohibit employment discrimination on the basis of age, race, creed, colour, gender, marital, status, national origin, religion, disability, sexual orientation, gender identity, gender expression, protected veteran status and any other characteristic protected by applicable federal, state or local laws or regulations. Wipro has developed a written Affirmative Action Program, which sets forth the policies, practices, and procedures, which the company is committed to applying in order to ensure that its policy of non-discrimination and affirmative action for minorities, women, qualified individuals with disabilities and qualified protected veterans is accomplished. Wipro has also appointed an EEO officer to ensure dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the company. We continually strive to provide our employees with competitive and innovative compensation packages. Our benefits program provides a range of options for better financial and social security. Wipro has been included in 2021 Bloomberg Gender-Equality Index (GEI). Wipro has received a rating of 95 in the Corporate Equality Index 2021, by the Human Rights Campaign Foundation. Wipro has been recognized as ‘Disability Confident Committed Employer’ in the UK. This is a government certification in the UK for making sustained efforts to strengthen disability inclusion. Recognized as one of the Best Places to Work for LGBTQ+ Equality by the Human Rights Campaign Corporate Equality Index 2022. Wipro SEF(Science Education Fellowship) program in the UK improves STEM education by developing strong leadership and instruction skills in teachers serving disadvantages communities, especially in geographies with low social mobility.

Pricing

Price
£64,000 an instance
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector-uki@wipro.com. Tell them what format you need. It will help if you say what assistive technology you use.