Kumoco

Radiator RADIUS

Radiator is the AAA server for customers who want power and flexibility to meet the needs of their changing technical environment and growing user base. Our customers say that Radiator is the Swiss Army knife of RADIUS servers.

Features

• Secure and reliable RADIUS proxying using RadSec
• Acts as a Diameter to RADIUS gateway
• Support for 802.1X wireless authentication
• Includes TACACS+ for infrastructure management
• Use standard tools like SNMP to monitor your server
• Certified with MICROS-Fidelio Opera Property Management System
• Support for a wide range of EAP authentication methods
• Supports a wide range of multifactor authentication solutions
• Roaming and proxying support (eduroam, govroam, OpenRoaming, etc.)

Benefits

• Works reliably in a huge range of environments
• Full source and extension API
• Compliance with relevant standards
• Quick to set up and low maintenance
• Flexible licensing options
• Easily assimilate user populations from other platforms
• Easy migration from small to extremely large user populations
• Authenticate different realms in different ways

£1,400 an instance a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukgov@kumoco.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

397664934150135

Contact

Paul O'Shea
02075944000
ukgov@kumoco.com

Service scope

• Service constraints: None
• System requirements: See service definition

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: As per support contract SLA.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support is tailored to customer requirements. Our managed service team are here to support you. Support is provided to SLA.Support options range from email only support, 24/7 telephone support to onsite support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Kumoco's team will ensure your staff are ready to take full advantage of ServiceNow. Business Readiness and Training services are available.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Customers are in full control of their data and it can be extracted at any time in a variety of formats.
• End-of-contract process: As this service is self hosted, customers retain full control of data after contract end.

Using the service

• Web browser interface: No
• API: Yes
• What users can and can't do using the API: Easy modifcation to suit your special requirements: full source; code and extension API
• API automation tools:
  • Ansible
  • Puppet
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
  • Other
• Using the command line interface: Full control via CLI

Scaling

• Scaling available: No
• Independence of resources: System will be scaled based on requirements analysis and user population size.
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email
  • SMS
  • Other
• Other usage reporting: System can be configured to generate alerts to a monitoring system, send an email, sms etc.

Analytics

• Infrastructure or application metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Radiator Software Oy

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Backup and recovery

• Backup and recovery: Yes
• Backup controls: Command line and configuration files
• Datacentre setup: Multiple datacentres with disaster recovery
• Scheduling backups: Users contact the support team to schedule backups
• Backup recovery:
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: As per customer requirements.
• Approach to resilience: As per customer requirements.
• Outage reporting: As per customer requirements.

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Username or password
• Access restrictions in management interfaces and support channels: By User Access control lists and Groups and user roles All staff are placed into Groups and have a user role, these groups and roles have access rights attached to them. Any personal that try to access an interface will have their group membership and user role checked and if they do not belong to the user role and group that is required to access that particular interface then access will be denied.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Devices users manage the service through: Dedicated device on a segregated network (providers own provision)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: As per customer requirements.
• Information security policies and processes: As per customer requirements.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Not applicable as this is self hosted.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Vulnerabilities are posted on website.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Not applicable as this is self hosted.
• Incident management type: Undisclosed
• Incident management approach: Not applicable as this is self hosted.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: Not applicable to this product as it is self hosted

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Kumoco is dedicated to advancing sustainability and reducing environmental impact. This Planet Policy outlines our commitments and actions as a supplier, adhering to the agreement’s provisions.; ; Environmental Commitment; ; Policy Establishment: Develop an Environmental Policy that actively supports the reduction of our carbon footprint, encourages the use of renewable energy, and aims to reduce plastics use.; ; Carbon Footprint Reduction Initiatives; ; Recycling Facilities: Build on our existing recycling points for materials like paper and plastic.; Renewable Energy Plans: Continue to ensure our facilities are powered by renewable green energy.; Business Travel Emission Reduction: Develop strategies to minimise emissions related to business travel.; Paperless Operations: Continue to adopt a paperless principle for all operations .; ; Renewable Energy Commitment; ; Energy Targets: Set a target to use 100% renewable energy in our operations by 2025 and establish a governance system to monitor progress.; RE100 Membership: Join and actively participate in the Renewable Energy 100 (RE100) Climate Group.; ; Additional Commitments; ; Environmental Initiatives: Continuously engage in initiatives that support environmental protection and sustainability.; This policy applies to all activities undertaken by Kumoco and impacts upon key suppliers and customers. We are committed to minimising the environmental impact of our operations. ; ; In particular, we will achieve this through our commitment to: ; ; comply with all relevant legislation and regulations; ; review the environmental impact of our activities, endeavour to reduce our overall environmental impact and prevent waste; ; involve employees in our environmental programme and provide -necessary guidance to enable them to discharge their responsibilities; ; work with key suppliers to encourage them to develop environmental best practice; ; improve resource efficiency (including our use of water, energy and raw materials); ; actively promote recycling both internally and amongst its customers and suppliers;

  Equal opportunity

  Kumoco are dedicated to providing equal opportunities within employment in compliance with the UK’s Equality Act 2010. We aim to foster a diverse and inclusive work environment, valuing the unique contributions of all staff, job applicants, customers, suppliers, and visitors. It underscores our commitment to fairness and equality in every aspect of employment, both in the office and remotely, irrespective of individual differences or personal characteristics.

Pricing

• Price: £1,400 an instance a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 30 day evaluation

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukgov@kumoco.com. Tell them what format you need. It will help if you say what assistive technology you use.