NIXINFINITY - AI

Cloud Migration

Migrate seamlessly to the cloud with our experts, with our cloud migration service, that will guide and support the end-to-end migration to any cloud platform, making it a smooth and transformative journey. Cloud migration can unlock a world of agility, scalability, and cost-effectiveness for your business.

Features

• Design options documented and recommendations made.
• Implementation planned and costed.
• Data migration undertaken.
• Initial support provided.
• Resources up skilled and trained.
• Full communication strategy, stakeholder management and governance undertaken.
• Uses experienced Cloud migration experts.
• All Cloud tools covered.
• Integration with other suppliers and tools.
• Access to Artificial Intelligence tools.

Benefits

• Minimises business disruption.
• Lower transition costs.
• Expertise and experience ensure quicker migration times.
• Lowers delivery risk.
• Improves customer experience through comprehensive stakeholder management.
• Business change principles at the heart of the transformation
• Delivers cost transparency for easy TCO calculations.
• Moves you from Capex to Opex lowering depreciation costs.
• Up-skilled staff make support sustainable and lowers support costs.
• Provides a more environmentally sustainable approach to your data solution.

£375 to £1,650 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nixinfinityai.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

439178812764335

Contact

Harj Bilan
0207 971 1406
sales@nixinfinityai.com

Service scope

• Service constraints: There are no service constraints.
• System requirements: Web Browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Questions would be acknowledged same day, but depending on the type of answer may be next business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: N/A
• Support available to third parties: No

Onboarding and offboarding

• Getting started: NixInfinity-AI would set up an implementation team to assess the existing structure and processes required for a successful transition. This would then shape the training requirements to include onsite and/or online training, with user documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: The admin user controls would have access to data when contract ends.
• End-of-contract process: At the end of the contract, the licence would expire and users are no longer able to log in and access the service.

Using the service

• Web browser interface: Yes
• Using the web interface: Cloud infrastructure web interfaces, like AWS Management Console or Azure portal, offer a user-friendly way to manage resources. Users can:; ; Deploy Services: Browse a marketplace of services and set up virtual machines, databases, storage, and more with a guided interface.; Configure Resources: Web interfaces allow configuration of services like setting server size, storage quotas, and network access rules.; Monitor & Manage: Users can view resource health, track costs, and perform basic actions like starting, stopping, and scaling services.
• Web interface accessibility standard: WCAG 2.1 A
• Web interface accessibility testing: N/A
• API: No
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
• Using the command line interface: Cloud infrastructure's command-line interfaces (CLIs) empower users with automation and fine-grained control. Users can:; ; Automate Deployments: Script deployments and configurations using a vast library of commands. This allows for setting up complex infrastructure or repeatedly deploying the same configuration.; Granular Control: CLIs offer precise control over resource settings, network configurations, and security policies beyond what a web interface might provide.; Manage and Modify: Users can manage running services, update configurations, and even terminate resources through commands.

Scaling

• Scaling available: No
• Independence of resources: Cloud service providers have many measures in place that would notify and recommend counter measures of the service being affected by demand increases.
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email
  • Other
• Other usage reporting: Through the admin portals.

Analytics

• Infrastructure or application metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Amazon Web Services, Microsoft Azure

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Never
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

• Backup and recovery: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Cloud service providers, such as AWS and Azure, provide 99.99% availability.
• Approach to resilience: Available on request.
• Outage reporting: Cloud providers offer multiple channels to stay informed about outages:; ; Public Dashboard: Both major providers, AWS and Azure, have public dashboards displaying real-time service health. These show ongoing outages, planned maintenance, and past disruptions. (AWS: https://aws.amazon.com/premiumsupport/technology/aws-health/, Azure: https://azure.microsoft.com/en-us/get-started/azure-portal/service-health); API (Limited): While Azure offers a robust service health API for programmatic access, AWS currently doesn't have a public API for this information.; Email Alerts (Configurable): Here, the approaches differ. AWS relies on users subscribing to specific service notifications for email alerts. Azure allows configuration of Service Health alerts within the portal, offering more proactive outage notifications.

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Users have access as determined by their role.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password
• Devices users manage the service through: Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: SOCOTEC Certification UK Ltd
• ISO/IEC 27001 accreditation date: 16/01/2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: We operate with a stringent set of security processes, that protect our systems, people and data.
• Information security policies and processes: We utilise set security standards, as per the systems we use.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: We follow service management standards that covers both our configuration and change management processes. This process is audited internally on an annual basis.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerability management forms part of our overall security processes and we review these processes on an annual basis.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring forms part of our overall security processes and we review these processes on an annual basis.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management forms part of our overall security processes and we review these processes on an annual basis.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: Depending on the cloud service provider, their data centres adhere to standards using the following:; 01. Facility Optimisation: Data centres use efficient cooling systems, airflow management, and power distribution methods to minimise energy use.; 02. Server Optimisation: High-performance components allow them to do more work with less energy.; 03. IT Management: Server virtualisation consolidates workloads and improves server utilisation, reducing overall energy consumption.; 04. Metrics and Monitoring: Continuous monitoring and measures data centre energy use to identify areas for improvement.

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At NixInfinity-AI, fighting climate change is embedded in our company culture. We believe in minimising our environmental footprint, and we start from within.; ; We offer fully remote and hybrid work options, drastically reducing the need for unnecessary commutes and the associated carbon emissions. This flexibility not only benefits the environment, but also promotes work-life balance and attracts top talent.; ; Our low-carbon headquarters utilises solar energy to power a significant portion of its operations, further reducing our reliance on fossil fuels. Additionally, our "electric-first" vehicle policy ensures that company cars are electric, whenever possible.; ; We actively challenge the need for unnecessary travel within our contracts, prioritising sustainable options like public transport and electric vehicles whenever travel is essential.

  Covid-19 recovery

  The Covid-19 pandemic presented unprecedented obstacles, but through resilience and innovation, we persevered through them. We are also proud of our team's dedication and adaptability during these challenging times. As we move forward, we continue to offer fully remote roles to maximise the flexibility offered to our staff and ensure we are not excluding those for whom in-person roles represent a real risk (either from Covid or other diseases), such as the immune-compromised.

  Tackling economic inequality

  We believe in a world where everyone has the opportunity to thrive. That's why we take a multifaceted approach to tackling economic inequality:; ; By collaborating with a diverse range of small organizations, tapping into their expertise, and fostering inclusive growth. Additionally, we invest a portion of our earnings in promising startups and enterprises, fuelling their potential to create new businesses and high-value jobs.; ; We offer fully remote roles, breaking down geographic barriers and ensuring that location doesn't limit opportunity. This allows individuals from diverse backgrounds, including those residing in deprived areas with limited access to traditional workspaces, to contribute and thrive.; ; We go beyond simply hiring – we actively invest in our employees' skillsets. We offer comprehensive role-specific training programs that bridge skills gaps and lead to recognised industry qualifications, creating a pathway for career advancement regardless of background.; ; The advocation for inclusive practices throughout our ecosystem support our clients in creating and recruiting skilled roles and recommend ongoing professional development activities for their new hires. Additionally, we consciously source goods and services from a diverse range of suppliers, including startups and agencies, fostering a thriving and inclusive business landscape.; ; By working together, we can create a future where everyone has the tools and opportunities needed to succeed, regardless of their socioeconomic background.

  Equal opportunity

  We are an equal opportunities employer. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.; ; We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.; ; Those working at a management level have a specific responsibility to set an appropriate standard of behaviour, to lead by example and to ensure that those they manage adhere to the policies and procedures and promote our aims and objectives concerning equal opportunities.; ; NixInfinity-AI complies with the Equality Act 2010 regarding current UK anti-discrimination legislation.

  Wellbeing

  We recognise the importance of employee wellbeing. Our directors, aware of the significant impact of poor mental health on individuals and the organisation, champion initiatives that support a healthy and positive work environment.; ; We actively strive to identify staff in need of additional support through open communication, proactive measures, and confidential resources. To support this, we believe in fostering strong community connections, which is why we involve users and communities heavily in service design and delivery (where applicable), creating a sense of belonging and shared purpose.; ; By prioritising employee wellbeing and cultivating a collaborative, supportive environment, we empower our team to thrive both personally and professionally, ultimately delivering exceptional value to our customers and communities.

Pricing

• Price: £375 to £1,650 a unit a day
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nixinfinityai.com. Tell them what format you need. It will help if you say what assistive technology you use.