Emrys Technology

Container service

Emrys Consulting & Technology provides a comprehensive container service tailored for deploying and managing microservices architectures. Our offerings include automated orchestration, seamless integration, and robust security measures, alongside personalized consulting to optimize your infrastructure. Ideal for various workloads, our service ensures efficient application operation, enhancing scalability and accelerating technological innovation

Features

• Automated Orchestration
• Seamless Integration
• Robust Security
• Multi-Environment Support
• Scalability
• Monitoring and Logging
• High Availability
• Developer Tools

Benefits

• Enhanced Productivity
• Cost Efficiency
• Speed and agility
• Consistency and Reliability
• Scalability and Flexibility
• Improved Security:
• Innovation Enablement

£450 to £1,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@emrys.group. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

465893660837806

Contact

Zana S Aston
07737381358
info@emrys.group

Service scope

• Service constraints: - Compliance and Regulations:; • Meeting specific regulatory or compliance requirements can be complicated when data and applications are distributed across multiple containers and possibly geographic locations
• System requirements:
  • Infrastructure
  • Software Licenses
  • Software Licenses
  • Orchestration Tools

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Depending on SLA/KPIs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: The following support levels are:; - critical/high priority; - medium priority; - low priority
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online Training:; Webinars and Live Demos: Regularly scheduled online sessions that cover a range of topics from basic usage to advanced features of our cloud container service.; Video Tutorials: Access to a library of video tutorials that guide users through various functionalities, from simple tasks to complex operations.; User Documentation:; Comprehensive Documentation: Detailed user manuals and guides that provide step-by-step instructions on how to deploy, manage, and troubleshoot containerized applications using our service.; Quick Start Guides: For new users, these guides offer a concise overview of how to get started quickly, including setting up their first container.; Best Practices and Tips: Documentation that covers best practices, optimization tips, and ways to secure applications within the container environment.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All intellectual property will be given to the client
• End-of-contract process: End of the contract will depend on the T& C of agreed SOW with the contract notice period.; ; No additional cost will be applied unless agreed priorly

Using the service

• Web browser interface: No
• API: No
• Command line interface: No

Scaling

• Scaling available: No
• Independence of resources: This is avoidable by implementing micro-service architecture for each client
• Usage notifications: No

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
• Equipment disposal approach: A third-party destruction service

Backup and recovery

• Backup and recovery: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: 1 – Critical, response time 2 hours, start resolving 4 hours; valid time frame 8/5; 2 – Medium, response time 4 hours, start resolving In consultation with the client 8/5 ; 3 - Low 8 hours, start resolving, In consultation with the client 8/5; ; All refunds will be met as per the SOW/Master agreement between Emrys and the client
• Approach to resilience: It's available on request
• Outage reporting: As per agreement with the client

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Username or password
• Access restrictions in management interfaces and support channels: To ensure the security and integrity of our management interfaces and support channels at Emrys Cloud Container Service, we implement stringent access control measures. These are designed to prevent unauthorized access and ensure that only authorized personnel can perform administrative tasks or access sensitive information.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Devices users manage the service through:
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Dedicated device over multiple services or networks

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: No
• Security governance approach: By using the third party subject matter expert
• Information security policies and processes: Risk management/ RACI; Multi Factor Authentication

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Configuration and change management approach is defined in the SOW agreement as per the agreed SLAs
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Depending on the individual projects and as per the agreement with the client
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: With the relevant software integration and/or per the agreement with the client
• Incident management type: Supplier-defined controls
• Incident management approach: As per the escalation tree agreement stated in the SOW/Master Agreement; Incident reports will be provided as per the agreement with the client and the format that has been agreed

Secure development

• Approach to secure software development best practice: Supplier-defined process

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
• Who implements virtualisation: Supplier
• Virtualisation technologies used: VMware
• How shared infrastructure is kept separate: Defined by virtualisation standards

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: Microsoft’s Azure cloud has been carbon-neutral since 2012, utilizing 1.2 gigawatts of wind, solar, and hydro-electric sources to account for half of its energy usage—a figure they aim to increase to 60 percent by 2020. Similarly, AWS has committed to powering its operations with 100% renewable energy, targeting to reach this goal by 2025.; ; Renewable energy is a key component of making both Azure and AWS more sustainable platforms for running workloads. Beyond just clean energy sources, Azure enhances its sustainability through energy efficiency, driven by the specialized design of its custom hardware, operational practices, and data center infrastructure. AWS also emphasizes advanced energy efficiency in its global infrastructure, which is essential for reducing the overall environmental impact of cloud services.

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Emrys, we are dedicated to minimizing our environmental footprint. We strive to reduce waste by reusing and recycling products whenever possible; use energy and water efficiently; cut vehicle emissions by promoting sustainable transportation and limiting travel to meetings unless they provide significant value; offer guidance and keep our team informed on best practices for environmental stewardship; and ensure full compliance with environmental laws.; ; All team members at Emrys are encouraged to print only when necessary, utilize print preview and double-sided printing to decrease paper consumption; recycle empty cans, bottles, glass, and cardboard in designated bins available throughout our offices; dispose of food waste in the kitchen caddies; choose recycled paper products and eco-friendly hygiene products when available.; ; Whenever feasible, use public transport, walk, cycle, or carpool to and from meetings. Prefer video conferencing to avoid travel altogether.; ; Efficiently manage the use of energy resources such as water, lighting, and heating. Ensure that electrical appliances, air conditioning, and lights are turned off or set to power-saving mode when not in use, particularly when leaving the building. Manage heating thoughtfully: open windows before turning to air conditioning and close them before heating; promptly report any water leaks or dripping faucets.

  Covid-19 recovery

  Emrys encourages hybrid and remote work, promoting a better lifestyle balance and providing flexibility in working hours. This allows employees the opportunity to schedule necessary health checks when needed.; ; Emrys transitioned to remote working in mid-March, ahead of government lockdowns, without furloughing any staff members. We continue to support remote or hybrid working arrangements for all employees. Our offices were reopened when restrictions were lifted, creating a safe space for those who face challenges working from home due to physical or psychological reasons. Rigorous risk assessments have been conducted to ensure the safety of these workspaces.; ; Additionally, our cycle-to-work scheme offers a healthy alternative to public transport, contributing positively to the local community. The presence of our employees has notably benefited three independent businesses located near our offices. Moreover, as part of our COVID-19 management strategy, we have increased our cleaning contracts, providing more hours to local workers. As an employer accredited for paying a real living wage, we are committed to ensuring fair compensation for all our workers.

  Tackling economic inequality

  Raising culture awareness within the company, implementing various policies and organising on-line workshops by subject matter experts for underdeveloped areas in order to empower the workforce. Collaborating with universities offering various mentorship and advisory for start-ups, as well as taking speaking engagements encouraging women to open their own business and how can Emrys support them. As the company we often participate in various charity events.

  Equal opportunity

  Emrys is dedicated to enhancing cultural awareness within our company through the implementation of diverse policies and by hosting workshops with subject matter experts to empower employees in underdeveloped areas. We also collaborate with universities to offer mentorship and advisory services for startups. Additionally, Emrys supports small businesses by providing lower costs and flexible payment terms. We actively encourage graduates to join our team, offering them opportunities to learn from experienced professionals and grow within our dynamic environment. As the female lead company we support Women in Tech and promotion of women to Executive and Board positions.

  Wellbeing

  At Emrys, we offer flexible start and finish times, part-time working options for the majority of roles, mentoring support, work station assessments, and remote working opportunities, all tailored to agreements with employees. We also maintain absence processes that identify staff members who may require additional support and encourage open discussions about mental health. This proactive approach helps us provide necessary assistance and aims to prevent the escalation of mental health concerns.

Pricing

• Price: £450 to £1,500 a unit a day
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@emrys.group. Tell them what format you need. It will help if you say what assistive technology you use.