SNC Mission Systems UK

Deployable UxV Network Integration Service

A Deployable, UxV agnostic, Network Integration Service for defence and national security users who require highly efficient and resilient UAS command and control. Customisable, adaptable and scalable to meet mission requirements worldwide. Integration with existing systems, tactical data links and cloud networks is offered using proven TRAX multi-domain interoperability capability.

Features

• Real-time communications with other UxVs, ground control stations, satellites
• Great range and reliability
• Live streaming, and dynamic re-tasking – crucial for coordinated missions
• Enables real-time analysis and post-flight insights using AI
• Offloads heavy computational tasks to ground or cloud-based systems

Benefits

• Enables synchronised missions and real-time information sharing
• Stream data for immediate decision-making
• Enables comprehensive situational awareness
• Networking allows scalable operations without extensive reconfiguration
• Scale operations up or down for different mission requirements

£500,000.00 to £1,000,000.00 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hywel.baker@snc-ms.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

480637574875403

Contact

SNC Mission Systems UK
02921921237
hywel.baker@snc-ms.uk

Service scope

• Service constraints: N/A
• System requirements: SNC provide the whole system

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is accessible via Microsoft Teams
• Web chat accessibility testing: N/A
• Onsite support: Onsite support
• Support levels: First, second and third line. Technical account manager will be provided.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We make it easy for users to start using the service through thorough requirements analysis, solution development and implementation support. Our Field Service Representatives (FSRs) provide support direct to customers on their site(s) during system startup.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data does not rest on the platform. ; Any data will be sent via file transfer protocol.
• End-of-contract process: Each contract will be unique to the customer. We will agree end of contract requirements prior to the start of the contract.

Using the service

• Web browser interface: Yes
• Using the web interface: Configure network parameters and filter by message site. All conducted through a simple to use interface matrix.
• Web interface accessibility standard: None or don’t know
• How the web interface is accessible: Via the network that the platform is connected to. Android, Linux, or Windows platform.
• Web interface accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Push/pull via fully restful API
• API automation tools: Other
• Other API automation tools: Details available on request
• API documentation: No
• Command line interface: No

Scaling

• Scaling available: No
• Independence of resources: Reliant on customers prioritisation of throughput.
• Usage notifications: Yes
• Usage reporting: Other
• Other usage reporting: The SNCMSUK project team contact the user

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • Disk
  • Memory
  • Network
  • Number of active instances
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Kutta Technologies LLC

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Hardware containing data is completely destroyed
• Equipment disposal approach: A third-party destruction service

Backup and recovery

• Backup and recovery: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Cross domain solution available subject to users requirements.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Cross domain services subject to user requirements.

Availability and resilience

• Guaranteed availability: Case by case requirement with customer.
• Approach to resilience: Available on request.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: We use an identity and access management system
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
• Devices users manage the service through:
  • Dedicated device over multiple services or networks
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: SNCMSUK has an MOD accredited Facility Security Clearance (FSC) site

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: SNCMSUK's information security policies and procedures are described in our Information Technology and Cyber Security Policy. All employees are briefed on this policy and their responsibilities to ensure that they comply with the detailed SNCMSUK Security Instructions and current legislation, use IT resources in an acceptable way and do not create unnecessary business or security risk.; The policy also describes the roles and responsibilities within the business for IT and Cyber Security. The main three roles are the Chief Technical Officer, the Chief Engineer, and the IT Engineer. The reporting lines are: IT Engineer > Chief Engineer > Chief Technical Officer (for further reporting to Executive Board).

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Adaptable to user requirements.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Adaptable to user requirements.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Adaptable to user requirements.
• Incident management type: Undisclosed
• Incident management approach: Adaptable to users requirements.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

  Fighting climate change

  To ensure our G-Cloud 14 contracts generate additional environmental benefits, SNCMSUK will agree Contract Social Value Action Plans with G-Cloud 14 customers during contract startup. The plans will set achievable targets and include the monitoring of relevant metrics during the life of the contract to prove the delivery of additional environmental benefits.; During contract startup, SNCMSUK will seek out and engage with a diverse range of organisations who will be able support the delivery of additional environmental benefits during the life of the contract.; On contract, additional environmental benefits will be delivered by expanding the reach of the customer’s and SNCMSUK’s existing initiatives, and by launching new joint initiatives. SNCMSUK will work with the customer to extend both parties’ influence on their employees, suppliers, subcontractors, educational establishments, and other key partners through contract-based campaigns.; The focus of the contract-based campaigns will be on direct action, rather than offsetting. Likely themes include: 1)Accelerating reductions in emissions, by encouraging staff to use our electric car scheme and installing EV charging points at St Athan. 2)Increasing the percentage of reuse and recycling of waste, to exceed pre-contract targets. 3)Increasing the use of hybrid working models to reduce the number of individual journeys made by all staff, increase the use of remote/online communications and use of public transport by staff /customers to get to our Bristol office. 4)Increasing the number of hours spent protecting and improving the environment under the contract. 5)Increasing the number of green spaces created. 6)Working with academia (Cardiff and University of South Wales) and technology partners (Centerprise International) on climate threat horizon scanning, to identify potential risks and new green and sustainable technologies.; Full details of all SNCMSUK’s current social value initiatives and action plans will be provided to customers on acceptance of contact.

  Tackling economic inequality

  To ensure our G-Cloud 14 contracts deliver additional reductions in economic inequality, SNCMSUK will agree Contract Social Value Action Plans with G-Cloud 14 customers during contract startup. The plans will set achievable targets and regular reviews of relevant metrics to monitor the delivery of reductions in economic inequality on contract.; Success will depend significantly on entrepreneurship, growth and strong business relationships which will generate employment, education and training. This will build a resilient and capable supply chain that uses a skilled workforce to implement G-Cloud 14 contracts and contributes to the Government’s digital levelling up strategy.; During contract startup, SNCMSUK will reach out to its suppliers, subcontractors, educational establishments and other key partners to discuss how they can contribute to reducing economic inequality during the life of the contract.; On contract, reductions in economic inequality will be delivered by expanding the customer’s and SNCMSUK’s existing initiatives, and by launching new joint initiatives.; SNCMSUK’s current initiatives include: 1)Creating additional high-value jobs in the UK, in Bristol and St Athan. 2)Expanding partnerships with academic institutions, creating student work placements with Swansea University and the University of South Wales. 3)Upskilling and further education for current employees, including USW MSc courses. 4)When acquiring equipment and SQEP for the contract, we place an agreed minimum percentage of total spend with UK-based SME supply chain partners – typically 25%. 5)Working with organisations such as TechUK and MakeUK/MakeUK Defence to identify UK-based suppliers to be included in our G-Cloud supplier ecosystem. 6)Exploring the scope to introduce new technologies into SNCMSUK’s G-Cloud service delivery. This builds greater resilience in the supply chain by maximising the opportunity for suppliers to be involved in delivering G-Cloud contracts.; Full details of all SNCMSUK’s current social value initiatives and action plans will be provided to customers on acceptance of contact.

  Equal opportunity

  To ensure our G-Cloud 14 contracts deliver more equal opportunities, SNCMSUK will agree Contract Social Value Action Plans with G-Cloud 14 customers during contract startup. The plans will set achievable targets and regular reviews of relevant metrics to monitor the delivery of equal opportunities on contract. SNCMSUK’s workforce and supply chain possesses a unique blend of SQEP, skills and perspectives who understand the intricacies of the defence/public sector.; Throughout its G-Cloud contracts, SNCMSUK will: 1) Follow a risk-based process to understand the extent of equality in the workforce and our G-Cloud supply chain. 2)Enforce its Equal Opportunities Policy, which asserts that every employee or self-employed contractor is entitled to dignity and respect from all and that no form of intimidation, bullying or harassment is tolerated. 3)Run a fair and rigorous recruitment process. Our trained personnel use a structured, competency and skills-based approach in all our recruitment and promotion interviews. 4)Pay all staff above local and national minimum wage levels and ensure all employees are able to choose appropriate workplace representation, including membership of trade unions. 5)Through our onboarding and supplier relationship management processes, ensure that the supply chain we engage with is free from inequality, committed to the abolition of slavery and human trafficking, acts ethically and with integrity in all our business relationships and implements and enforces effective systems and controls. 6)Require that suppliers declare their compliance with the Modern Slavery Act 2015 during our procurement onboarding process. This is checked during supplier due diligence visits. Any suppliers failing to meet this requirement are not permitted to continue in our procurement process. 7)Work with key suppliers to ensure they are providing a real living wage for their employees.; Full details of all SNCMSUK’s current social value initiatives and action plans will be provided to customers on acceptance of contact.

Pricing

• Price: £500,000.00 to £1,000,000.00 a unit
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hywel.baker@snc-ms.uk. Tell them what format you need. It will help if you say what assistive technology you use.