Netcompany UK Limited

Amazon Web Services (AWS) Cloud Consultancy and Managed Support Service

Netcompany’s Amazon Web Services (AWS) Consultancy and Support service enables customers to take advantage of AWS. Netcompany’s portfolio of services allows customers to implement the benefits of Amazon’s cloud platform whilst minimising risk, coupled with a class leading managed service providing 24*7*365 monitoring & management of cloud infrastructure & applications.

Features

  • Well-Architected Framework reviews (Reliability, Security, Cost, Operational, Performance)
  • Cloud-hosted Database support – Postgres, Cosmos, SQL
  • Design, build and deploy services via Infrastructure as Code (IaC)
  • IaaS and PaaS management and support
  • Backup & Recovery management
  • SIEM, SOC & NOC monitoring and alerting
  • Networking and Firewall expertise
  • Implementation of AWS Best Practices for performance and costs
  • Implementation of AWS Best Practices for OFFICIAL SENSITIVE data
  • Cost optimisation and monitoring, alerting and reporting

Benefits

  • Access to AWS Funding
  • Cost Optimisation
  • Access to ITIL and AWS qualified Security Cleared personnel
  • 24x7x365 Monitoring and support capabilities
  • Reduced deployment times through CI/CD
  • Improved operational efficiencies
  • 99.9% and greater achievable uptime of services and infrastructure
  • Automated maintenance and patching windows
  • AWS Partner
  • Dedicated support team with access to Subject Matter Experts

Pricing

£1 a unit

Service documents

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Framework

G-Cloud 13

Service ID

4 8 3 3 4 2 5 0 6 8 2 9 4 4 6

Contact

Netcompany UK Limited James Hancock
Telephone: +44 203 318 2133
Email: info.uk@netcompany.com

Service scope

Service constraints
Please consult the AWS Region Table concerning the availability of specific EC2 Instance types in specific AWS regions.

https://aws.amazon.com/about-aws/global-infrastructure/regional-product-services/
System requirements
Various at service level

User support

Email or online ticketing support
Email or online ticketing
Support response times
AWS Support case response time depends on severity. The support response times for Developer, Business and Enterprise Support tiers are listed below:

Developer:
General guidance cases < 24 business hours; system impaired cases < 12 business hours.

Business:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases
< 1 hour.

Enterprise:
General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases < 1 hour; business-critical system down cases < 15 minutes

Information: https://aws.amazon.com/premiumsupport/compare-plans/
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web chat accessibility testing
None
Onsite support
Yes, at extra cost
Support levels
Basic
24/7 customer service, support forums, 4 Core “Trusted Adviser” checks, personal health dashboard. No TAM. Free

Developer:
As above + business hours access to technical/architural Cloud Support Associates via email (one primary contact). No TAM. 3%x monthly AWS usage.

Business:
As above + 24/7 access to Cloud Support Engineers via email, chat and phone for unlimited contacts; architecture, 3rd party software and programmatic case management support. TAM. Greater of $100 or spend-dependent percentage (pm).

Enterprise
As above, plus architectural review, operations support, training, assigned concierge, proactive guidance, TAM. Greater of $15,000 or spend-dependent percentage (pm).
Support available to third parties
Yes

Onboarding and offboarding

Getting started
AWS provides a range of resources to help customers get started on our services. These include: comprehensive documentation (in multiple formats), introductory videos, hands-on labs, online and in-person training, access to a large ecosystem of partners and support from the public sector account team.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Kindle
End-of-contract data extraction
Data may be copied out using OS-level tools (such as xopy or rsync).
End-of-contract process
Buyer may terminate the relationship with Supplier for any reason by (i) providing Supplier with notice and (ii) closing Buyers account for all services for which Supplier provide an account closing mechanism.

Buyers pay for the services they use to the point of account termination. Please see the AWS UK G-Cloud 11 Pricing Document affiliated with this Service in the Digital Marketplace.

Supplier customers retain control and ownership of their data. Supplier will not erase customer data for 30 days following an account termination. This allows customers to retrieve content from Supplier services so long as the customer has paid any charges for any post-termination use of the service offerings and all other amounts due.

Using the service

Web browser interface
Yes
Using the web interface
Almost all functionality for each of our services is exposed through the web console.

The web console facilitates management for all aspects of the AWS account in a consolidated view whilst providing access to all services and their respective functionalities.

In some cases, specific configuration parameters of a service are dedicated to, and only available from, the CLI, SDK, or API interface.
Web interface accessibility standard
None or don’t know
How the web interface is accessible
You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
Web interface accessibility testing
None
API
Yes
What users can and can't do using the API
All functionality is exposed via an API.
API automation tools
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
  • HTML
  • PDF
  • Other
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
All functionality is available via the CLI.

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them.

Services which provide virtualized operational environments to customers (i.e. EC2) ensure that customers are segregated via security management processes/controls at the network and hypervisor level.

AWS continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. AWS maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. In addition, the AWS capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecasted requirements.
Usage notifications
Yes
Usage reporting
  • API
  • Email
  • SMS
  • Other

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
Other metrics
  • Burst, Health, Performance, Sizing, Status, Latency, Duration, Throttling, Error, Cache
  • Execution, Object, Request, Connections, Maintenance, Query, Replication,
  • AWS resources: e.g. Amazon EC2/Amazon RDS DB instances, DynamoDB tables
  • Custom metrics generated by customers’ applications and services
  • Metrics associated with log files generated by the application
Reporting types
  • API access
  • Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
AWS adheres to independently validated privacy, data protection, security protections and control processes. (Listed under “certifications”).

AWS is responsible for the security of the cloud; customers are responsible for security in the cloud. AWS enables customers to control their content (where it will be stored, how it will be secured in transit or at rest, how access to their AWS environment will be managed).

Wherever appropriate, AWS offers customers options to add additional security layers to data at rest, via scalable and efficient encryption features. AWS offers flexible key management options and dedicated hardware-based cryptographic key storage.
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Machine Image
  • Volume
  • Swagger Export
  • Cross-region replication; bucket versioning, lifecycle rules
  • Block Volume
  • Cross-AZ replication; bucket versioning, lifecycle rules
  • Tables and data
  • Memory snapshot to disk
  • Disk Snapshots
  • Logs
Backup controls
Manual or scheduled API call
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users schedule backups through a web interface
Backup recovery
Users can recover backups themselves, for example through a web interface

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Other
Other protection within supplier network
Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them. AWS gives customers ownership and control over their content by design through simple, but powerful tools that allow customers to determine how their content will be secured in transit.
AWS enables customers to open a secure, encrypted channel to AWS services using TLS/SSL, and/or IPsec or TLS VPN (if applicable), or other means of protection the customer wish to use.
API calls can be encrypted with TLS/SSL to maintain confidentiality; the AWS Console connection is encrypted with TLS.

Availability and resilience

Guaranteed availability
AWS currently provides SLAs for several services. Due to the rapidly evolving nature of AWS’s product offerings, SLAs are best reviewed directly on our website via the link below: https://aws.amazon.com/legal/service-level-agreements/

Well-architected solutions on AWS that leverage AWS Service SLA’s and unique AWS capabilities such as multiple Availability Zones, can ease the burden of achieving specific SLA requirements.
Approach to resilience
The AWS Business Continuity plan details the process that AWS follows in the case of an outage, from detection to deactivation. AWS has developed a three-phased approach: Activation and Notification Phase, Recovery Phase, and Reconstitution Phase. This approach ensures that AWS performs system recovery and reconstitution efforts in a methodical sequence, maximizing the effectiveness of the recovery and reconstitution efforts and minimizing system outage time due to errors and omissions.

AWS maintains a ubiquitous security control environment across all regions. Each data centre is built to physical, environmental, and security standards in an active-active configuration, employing an n+1 redundancy model, ensuring system availability in the event of component failure. Components (N) have at least one independent backup component. All data centres are online and serving traffic. In case of failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites.

Customers are responsible for implementing contingency planning, training and testing for their systems hosted on AWS. AWS provides customers with the capability to implement a robust continuity plan, including the utilization of frequent server instance back-ups, data redundancy replication, and the flexibility to place instances and store data within multiple geographic regions across multiple Availability Zones.
Outage reporting
Public dashboard; personalised dashboard with API and events; configurable alerting (email / SMS / messaging)

Identity and authentication

User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
AWS’s Identity and Access Management (IAM) system controls access to AWS services/resources. No actions are permissible without authentication. IAM facilitates the issuance of access permissions per user/group. MFA is available at no extra cost.

AWS CoudTrail allows you to log, continuously monitor and retain events related to API calls across your AWS infrastructure.
Access restrictions in management interfaces and support channels
IAM provides user access control to AWS services, APIs and specific resources. Other controls include time, originating IP address, SSL use, and whether users authenticated via MFA devices.

API calls to launch/terminate instances, change firewalls, and perform other functions are signed by customers’ Amazon Secret Access Key (either the root AWS Account’s Secret Access Key or the Secret Access key of a user created with AWS IAM). Amazon EC2 API calls cannot be made on customers’ behalf without access to customers’ Secret Access Ke.

API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Other
Description of management access authentication
AWS controls access to systems through authentication that requires a unique user ID and password. AWS systems don't allow actions to be performed without identification or authentication. Remote access requires multi-factor authentication. All remote administrative access attempts are logged and reviewed by the Security team for unauthorized attempts or suspicious activity. Incident response procedure is triggered in case of suspicious activity. AWS employs the concept of least privilege, allowing only the necessary access for users to accomplish their job. User access to AWS systems requires documented approval from authorized personnel.
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DNV Business Assurance UK Ltd
ISO/IEC 27001 accreditation date
03/06/2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials Plus; ISO 27017; ISO 27018; SOC 1/2/3
Information security policies and processes
Cloud security at AWS is the highest priority. As an AWS customer, you will benefit from a data centre and network architecture built to meet the requirements of the most security-sensitive organizations.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Changes to AWS services and features follow secure software development practices, including security risk reviews prior to launch. Developer access to production environments is via explicit access system requests, subject to owner review and authorisation.

Teams set bespoke change management standards per service, underpinned by standard AWS guidelines.

All production environment changes are reviewed, tested and approved. Stages include design, documentation, implementation (including rollback procedures), testing (non-production environment), peer to peer review (business impact/technical rigour/code), final approval by authorised party.

Emergency changes follow AWS incident response procedures. Exceptions to change management processes are documented and escalated to AWS management.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
AWS Security performs vulnerability scans on the host operating system, web applications, and databases in the AWS environment. Approved 3rd party vendors conduct external assessments (minimum frequency: quarterly). Identified vulnerabilities are monitored and evaluated. Countermeasures are designed and implemented to neutralise known/newly identified vulnerabilities.

AWS Security monitors newsfeeds/vendor sites for patches and receives customer intelligence via http://aws.amazon.com/security/vulnerability-reporting/.

AWS customers are responsible for all scanning, penetration testing, file integrity monitoring and intrusion detection for their Amazon EC2 and Amazon ECS instances/ applications. Scans should include customer IP addresses (not AWS endpoints). AWS endpoint testing is part of AWS compliance vulnerability scans.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
AWS deploys (pan-environmental) monitoring devices to collect information on unauthorized intrusion attempts, usage abuse, and network/application bandwidth-usage. Devices monitor:

• Port scanning attacks
• Usage (CPU, processes, disk utilization, swap rates, software-error generated losses)
• Application metrics
• Unauthorized connection attempts

Near real-time alerts flag incidents, based on AWS Service/Security Team- set thresholds.

Requests to AWS KMS are logged and visible via the account’s AWS CloudTrail Amazon S3 bucket. Logs provide request information, under which CMK, and identify the AWS resource protected through the CMK use. Log events are visible to customers after turning on AWS CloudTrail in their account.
Incident management type
Supplier-defined controls
Incident management approach
AWS adopts a three-phased approach to manage incidents:

1. Activation and Notification Phase
2. Recovery Phase
3. Reconstitution Phase

To ensure the effectiveness of the AWS Incident Management plan, AWS conducts incident response testing, providing excellent coverage for the discovery of defects and failure modes as well as testing the systems for potential customer impact.

The Incident Response Test Plan is executed annually, in conjunction with the Incident Response plan. It includes multiple scenarios, potential vectors of attack, the inclusion of the systems integrator in reporting and coordination and varying reporting/detection avenues.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Other
Other virtualisation technology used
AWS proprietary
How shared infrastructure is kept separate
Customer environments are logically segregated, preventing users and customers from accessing unassigned resources. Customers maintain full control over their data access. Services which provide virtualized operational environments to customers, ensure that customers are segregated and prevent cross-tenant privilege escalation and information disclosure via hypervisors and instance isolation.

Different instances running on the same physical machine are isolated from each other via the Xen hypervisor. The Amazon EC2 firewall resides within the hypervisor layer, between the physical network interface and the instance's virtual interface. All packets pass through this layer. The physical random-access memory (RAM) is separated using similar mechanisms.

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
AWS is committed to running our business in the most environmentally friendly way possible. In addition to the environmental benefits inherently associated with running applications in the cloud, AWS has a long-term commitment to achieve 100% renewable energy usage for our global infrastructure footprint. We’ve made a lot of progress on this commitment. In January 2018, AWS achieved 50% renewable energy usage.

To date, we have announced nine new renewable energy projects (three wind farms and six solar farms), and these projects will deliver a total of 2 million MWh of energy annually onto the electric grid powering AWS data centers located in the AWS US East (Ohio) and AWS US East (N. Virginia) Regions. The electricity produced from these projects is enough to power the equivalent of over 190,000 U.S. homes annually, which is approximately the size of the city of Atlanta, Georgia.
More information is available on the AWS and Sustainability page.

AWS introduced its first carbon-neutral region in 2011. Today, AWS offers customers five AWS Regions that are carbon-neutral:

• US West (Oregon)
• AWS GovCloud (US-West)
• EU (Frankfurt)
• EU (Ireland)
• Canada (Central)

Social Value

Fighting climate change

Fighting climate change

We are committed to sustainability and recognising our responsibility to minimising impact of our operations and services on the environment. We have a fully integrated approach to environmental management, meeting the principles of the Environmental Protection Act 1990, WEEE Directives, Greening Government Commitments and ISO14001.
Our Method Statement comprises two elements confirming our commitment to ensuring that opportunities under contract deliver the Policy Outcome and Model Award Criteria;
(1) Actions our organisation is taking
(2) Activities we’ll undertake to support the contract

(1) Examples demonstrating our commitment to Fighting Climate Change;
• Carbon Reduction Plan target to become NetZero by 2030 and have flagged UN SDG targets 9 and 12 as our priorities.
• Our UK offices are powered by renewable energy
• We have a Climate Positive Workforce with our Carbon emissions offset through our partnership with Ecologi at 10.8 tonnes CO2 per employee/year.
• We Promote Sustainable travel: Our people use sustainable commuting methods through Cycle-to-Work, season ticket loan and secure bike-parking schemes.
• Installing state-of-the-art conferencing facilities realising a significant reduction of office-to-office commuting.
• Reducing waste: We have introduced waste management systems in our offices, minimised single-use water bottles and operate paperless offices.

(2) Activities we’ll undertake to reconnect people with the environment and increasing awareness to protect and enhance it.
We will track and optimise the carbon footprint of the target estate using industry leading Carbon calculators. We’ll promote embedding sustainability as a digital design principle inline with Greening Government Commitments and support awareness of CO2e reduction and best practice.
We will minimise the carbon footprint of our work using technology to work remotely by default.
To enable awareness, and to influence the supply chain and local communities, we will share best practice with the project team, its supply chain and educate the local community.
Covid-19 recovery

Covid-19 recovery

We recognise the significant challenges presented by the UK Digital Skills gap, compounded due to the pandemic. We employ 443 people in the UK, 197 of whom were recruited during the pandemic. Of the 14 major cities outside of London, Leeds, with the 2nd highest unemployment rate, has been our city of focus for the last 3 years; there we provide secure employment for 220 people. Our growth target is to increase Leeds based job opportunities by 30% year on year.
Our Apprenticeship programme starts in Sept-22 with a focus on underrepresented communities in Leeds and London. Our aim is to have 10 apprentices by Dec-23.
Throughout the pandemic we prioritised helping our staff and local communities to manage and recover from the impact of COVID-19. We implemented initiatives to reduce the demand on public services and improve how we support physical and mental health such as introducing company-funded private healthcare for all employees and became a Disability Confident employer. To help our local communities, we supported the NHS through delivering IT solutions that enabled the reopening of society. Namely through delivering Covid Solutions in England, Wales, Scotland.
We’re an equal opportunity employer and continue to tackle inequalities via our Equality, Diversity & Inclusion Policy, our status as Level 1 Disability Confident Employer, and by aligning to the 5 principles of the Government Good Work Plan. We are committed to becoming a Disability Confident Level 2 employer by June 2022.
Finally, we also support community education schemes;
• Ahead Partnership as a key partner in “Growing Talent Digital Leeds” to inspire and encourage young people aged 11-18 to pursue a career in digital.
• Us Programme, a London based project to help women from lower income backgrounds aged 15-19 with education and training; we are currently mentoring 10 young women.
Tackling economic inequality

Tackling economic inequality

environment which promotes equal career opportunities for all employees regardless of social identity. Our Board is 50% women.

We identify inequalities in employment, skills and pay through our Whistle Blowing Policy, Annual staff survey and our Affinity groups like LGBTQ+/Multicultural.

We continue to tackle inequalities via our Equality, Diversity & Inclusion Policy (aligned to Equality Act 2010, including the Public Sector equality duties), our status as a Level 1 Disability Confident Employer, and by aligning to the 5 principles of the Government Good Work Plan.

We address inequality by focusing on:
• inclusive, accessible recruitment practices: we proactively engage local deprived communities with all roles advertised through Vercida Group, a D&I resourcing specialist
• offering a range of quality employment opportunities;
• providing an inclusive working environment which promotes career progression;
• educating our people to act with tolerance and compassion;
• compliance with equal pay reporting.
To support in-work progression, our career paths offer broad opportunities to choose a career that accommodates personal goals. We ensure that:

• Our Academy provides equal opportunity to training and recognised certification designed and developed to supplement knowledge, coaching and skills gained from the day-to-day tasks and responsibilities to enhance career development.
• Everyone has a mentor they meet regularly to discuss career progression and well-being.
• Detailed development feedback is given twice a year measured against transparent performance criteria by their line manager who have attended Inclusive leadership training.
• Promotions happen once a year and all promotions are communicated throughout the company.

Our planned activity and targets:
By Q3 2022 start our apprenticeship programme to help reduce the digital skills gap
By Q4 2022 Disability Awareness training provided
Equal opportunity

Equal opportunity

There are 14.1 million disabled people in the UK. 19% of working age adults are disabled (Family Resources Survey, 2019 to 20), however, disabled people are twice as likely to be unemployed as non-disabled people.
We recognise the inequalities that have been amplified during the pandemic, in particular to those with disability. As a Disability Confident Employer, we have incorporated Disability awareness training as part of our mandatory training for our UK workforce from April 2022 onwards. We are committed to becoming a Disability Confident Level 2 employer by June 2022.
We are an equal opportunity employer and publish our Diversity and Inclusion Policy. We continuously focus on any barriers that may prevent underrepresented groups from being appointed to a position, especially management positions. All UK Jobs are advertised through an inclusive and accessible job platform via our partnership with Vercida group, a D&I resourcing specialist.
We recognise our role, is to use our expertise to make sure people with disabilities can connect and contribute to the workplace in the best way possible, to ensure they are thriving at work and within their role for the organisation.
Our Inclusive leadership management training plays a vital role in creating and sustaining an inclusive working environment. This ranges from implementing the people management policies that will impact on how a person with a disability experiences work, to managing absence or a flexible working model to support the individual. Our inclusive and accessible development practices support managers to; attract the most suitable talent; be confident about supporting colleagues with a disabilities / health condition through on-boarding, training, and progression; understand how to identify and reduce, through workplace adjustment, the barriers that would prevent someone from reaching their potential; ensure fair treatment for all colleagues and create and inclusive working environment and culture.
Wellbeing

Wellbeing

Throughout the pandemic we prioritised helping our staff and local communities to manage and recover from the impact of COVID-19. We implemented initiatives to reduce the demand on public services and improve how we support physical and mental health such as introducing company-funded private healthcare for our people and became a Disability Confident employer.
Our Method Statement comprises two elements confirming our commitment to ensuring that opportunities under a contract deliver the Policy Outcome and Model Award Criteria;
(1) Actions our organisation is taking
(2) Activities we’ll undertake to support the contract

(1) Example activities of how we influence staff, suppliers, customers and communities to support health and wellbeing, including physical and mental health and demonstrate our commitment to the Award Criteria;
• signatory of Mental Health at Work commitment
• Implemented the Mental Health at Work 6 Core Standards and enhanced standards
• We utilise our Intranet to promote an active healthy lifestyle, use of our benefits like Cycle to Work Scheme, annual Fitness challenges and awareness of mental health encouraging open discussions with a clear route to support.
• Our people have equal access and opportunity to regular training through our Academy to enhance their career prospects. They receive ongoing career progression planning through their mentor.
• Encouraging our people to seek help and feel supported through structured appraisals and access to our Mental Health specialists.

(2) Activities we’ll undertake on to promote personal and community health and well-being.
As the delivery partner, we propose to co-design with the project team, a charity partner and a CPD accredited provider to offer education and training on Health and Wellbeing to unemployed people affected by Covid19. Our aim is to support them to find employment in the Health and Wellbeing sector. This will benefit both the individuals and the community.

Pricing

Price
£1 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Various dependent on service - there are free 12-month trials through to great value plans for complex enterprise computing deployments.

For example, AWS Free Tier includes 750 hours of Linux and Windows t2.micro instances each month for one year. To stay within the Free Tier, use only EC2 Micro instances.
Link to free trial
https://aws.amazon.com/free

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info.uk@netcompany.com. Tell them what format you need. It will help if you say what assistive technology you use.