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HAMILTONIAN DYNAMICS LTD

Application Design, Development and Hosting

Our services specialise in developing, deploying and hosting software to process your data. We offer comprehensive cloud agnostic services for applications, spanning DevOps to Managed Cloud, IAAS or PAAS, be it Public, Private or Hybrid. Our consultant team prioritises development and operational relationships, leveraging automation, agility, and efficiency.

Features

  • Services include cloud-agnostic solutions for easy Cloud migration.
  • Optimisation through Cloud Consulting.
  • Comprehensive, custom system design and architecture.
  • Enablement of hosting, development, and maintenance of apps
  • Agile methodologies for software and infra-automation cycles
  • Collaborative software engineering to meet your needs
  • Streamlined Agile DevOps release orchestration
  • Seamless CI/CD tool migrations and integrations
  • Infrastructure efficiency through code
  • Leveraging your data to derive intelligence

Benefits

  • Receive a personalised service through our consultancy and design
  • Enhance your systems via our design & architectural expertise
  • Enable smooth transitions with cloud migration
  • Accelerate development with our agile software & infra-automation
  • Seamlessly deploy with our Agile DevOps orchestration
  • Improve processes with continuous integration/delivery deployment
  • Make informed decisions using your data through bespoke tooling
  • Gain expert guidance from our managed cloud consulting
  • Streamline infrastructure management with our coding service
  • Optimize infrastructure through our comprehensive audit and design

Pricing

£0 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at directors@hamiltoniandynamics.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 4 4 4 7 9 2 2 5 7 1 4 0 1

Contact

HAMILTONIAN DYNAMICS LTD Rob Diamond
Telephone: 07966900679
Email: directors@hamiltoniandynamics.com

Service scope

Service constraints
Service will need customer engagement to ensure their requirements are met.
Standard Cloud Hosting Constraints. Any additional constraints will be identified and addressed during the requirements phase.
System requirements
Full requirements to be established during requirements gathering phase.

User support

Email or online ticketing support
Email or online ticketing
Support response times
9-5 weekday support. Weekend support on prior arrangement
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Support is provided via email, or tickets on a 9-5 basis,
Phone support can be arranged if required
Staff on site can provide additional support as required and refined during the requirements phase.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
On hands training can be provided User documentation will be available for the main features and workflows
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be provided via storage device (if large) or end product reports can be exported as and when required.
Will comply with all relevant UK Laws
End-of-contract process
At the end of a contract the services are ceased and all data securely erased after a grace period (unless user required immediate erasure), If required data or reports can be extracted for supply to the user.

Using the service

Web browser interface
Yes
Using the web interface
Web Interface is provided by Cloud providers. Custom Web Interface for this can be developed if required to meet specific customer needs.

Web Interface for applications and services are provided as an when required.
Web interface accessibility standard
WCAG 2.1 AA or EN 301 549
Web interface accessibility testing
Browser DevTools (Lighthouse) and automated Accessibility testing using A11y and AXE tools to ensure Web Interfaces comply with standards.

Manual testing is performed using screen readers and speech recognition software to improve usability by assistive technology users.
API
Yes
What users can and can't do using the API
Users can query our services via an API, these can be customised depending on buyer requirements. Main interface will be a UI, however complementary APIs can be provided for reporting and exporting purposes
API automation tools
Other
Other API automation tools
  • Common programming languages
  • Modules for automation tooling can be developed when required
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
Service is built and developed with user requirements taken into account for scaling and anticipated load. Automated scaling can be implement to ensure resources are available for all user interaction.
Usage notifications
Yes
Usage reporting
  • Email
  • Other
Other usage reporting
Automated ticketing.

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
Yes
What’s backed up
All / any data
Backup controls
Backups are provided as standard due to service design, implementation and services high availability / data redundancy
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Supplier controls the whole backup schedule
Backup recovery
Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Availability is dependant on 3rd Party cloud hosting services. On prem solutions will rely on local support staff
Approach to resilience
Resilience is dependant on 3rd Party cloud hosting services.
Additional cross-site resilience can be setup if required
Outage reporting
Email alerts

Identity and authentication

User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Access to management interfaces is to only expose them to a dedicated management network. This is often achieved with separate network interfaces on the managed infrastructure.
Seller or users can configure accesses for different user groups.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device over multiple services or networks
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Security governance and risk management follows NCSC guidelines
Information security policies and processes
Information security policies aim to follow NCSC and Cyber Essential guidelines and processes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes are stored in a configuration management tool and require a ticket for the change request which is recorded in a change management tool
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Constant monitoring of services is performed for vulnerability management and mitigation. Patches are applied routinely, and dependant on severity expedited to production systems.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Auditing, monitoring and reporting is used to track and identify compromises
Security manager is informed when a potential compromise and manages the process.
Incidents are responded to immediately when detected
Incident management type
Supplier-defined controls
Incident management approach
Service aims to follow guidelines set by NCSC.
Incidents are triaged, contained, investigated, resolved and reported on when they occur.
Users can report incidents via email to the security manager.
Incident reports can be provided on conclusion of the event

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Third-party
Third-party virtualisation provider
AWS, Azure, GCP, other provider if required
How shared infrastructure is kept separate
Services provided for each organisation are contained within their own account, subscription, or project. Resources are kept separated and secure using provider mechanisms.

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Provision or access is only through industry standard and accredited Data centres.

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Hamiltonian Dynamics, we believe in taking tangible steps towards a greener future. We
don't have a physical office, significantly reducing our team's need to commute and lowering
our carbon footprint. We visit customer sites when necessary, further minimising our
environmental impact. On site we will adhere to the customer/ clients environmental policies
to collaborate and support their efforts to minimise impact on the environment.

Covid-19 recovery

Service can be used to protect UK economy and for fraud detection which may have been taken advantage of during Covid-19

Tackling economic inequality

We believe that a diverse workforce drives innovation and enhances our ability to meet the
diverse needs of our customers and stakeholders. We are committed to inclusive practices
and embracing individuals from various racial, ethnic, cultural, gender, sexual orientation,
ability, and socioeconomic backgrounds

Equal opportunity

We are dedicated to providing equal opportunities for career growth, development, and
advancement to all .
We recognise that historical disparities exist, and we commit
to implementing fair and unbiased practices to ensure that everyone has an equal chance to excel .

Wellbeing

Improve health and wellbeing
Activities that:
- Demonstrate action to support the health and wellbeing, including physical
and mental health, in the contract workforce.
- Influence staff, suppliers, customers and communities through the delivery
of the contract to support health and wellbeing, including physical and mental health,

Pricing

Price
£0 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A free trial or demo can be provided to demonstrate functionality of the systems. Limitations can depend on user requirements.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at directors@hamiltoniandynamics.com. Tell them what format you need. It will help if you say what assistive technology you use.