Skip to main content

Help us improve the Digital Marketplace - send your feedback

INGENTIVE LIMITED

Ingentive Azure Data Factory

Ingentive offers structured solutions designed to help organisations familiarise themselves with Azure Data Factory. Harnessing advanced data integration, transformation, and orchestration capabilities, Ingentive empowers organisations to streamline their data workflows efficiently.

Gain comprehensive insights into your data pipelines and enhance your data management capabilities with Azure Data Factory.

Features

  • Data orchestration: Coordinated movement and transformation.
  • ETL capabilities: Extract, Transform, Load functionality.
  • Visual Workflow Designer: Intuitive interface for complex workflows.
  • Connectivity: Wide range of data source integration.
  • Data transformation: Cleanse, enrich, and prepare data.
  • Schedule and Trigger: Automate pipeline execution.
  • Scalability: Handle large volumes with parallel processing.
  • Integration with Azure Services.
  • Data Quality and Governance.
  • Cloud-native solution: Optimised for cloud environments.

Benefits

  • Efficiency: Streamlined data pipelines, reducing effort.
  • Scalability: Easily scale up or down.
  • Reliability: Consistent and reliable data processing.
  • Integration: Seamless integration with various data sources.
  • Automation: Automate workflows for increased productivity.
  • Flexibility: Adapt quickly to changing requirements.
  • Monitoring: Real-time pipeline performance monitoring.
  • Cost-Effectiveness: Optimise resource usage, minimise costs.
  • Security: Protect sensitive data.
  • Insights: Gain valuable insights from processed data.

Pricing

£0.00 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hemraj.tatur@ingentive.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 0 2 6 2 1 0 8 5 4 2 4 0 9 5

Contact

INGENTIVE LIMITED Hemraj Tatur
Telephone: 02081323255
Email: hemraj.tatur@ingentive.com

Service scope

Service constraints
While our core services mainly focus on Microsoft products, we prioritise collaboration with clients to accommodate diverse integration needs and compatibility concerns. During the onboarding phase, it's vital to discuss any specific requirements to ensure alignment.

Our team of Azure engineers boasts extensive expertise across various languages and technologies. This ensures that regardless of your organisation's preferences, we can effectively navigate and overcome potential constraints, guaranteeing a successful migration project.
System requirements
  • Software Licenses: Ensure appropriate software licensing.
  • Microsoft CSP Azure Subscription
  • Microsoft Enterprise Agreement Azure Commit

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Ingentive offers a range of flexible support services, including Flexi, Plexi Plus, and Complete, each with distinct features tailored to meet varying needs. Across all service tiers, our commitment to responsiveness is reflected in our response SLAs: For major inquiries, we guarantee a response time of 1 hour. For intermediate inquiries, our response time is set at 4 hours. These SLAs ensure that regardless of the support tier chosen, our customer can expect timely and efficient responses to their questions and concerns.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
At Ingentive, we prioritise accessibility in all aspects of our services, including web chat functionality. We have actively engaged assistive technology users in our testing processes to ensure that our web chat platform is inclusive and user-friendly for individuals with diverse needs.

Our testing procedures involve collaborating with assistive technology experts and users to evaluate the compatibility of our web chat interface with various assistive technologies, such as screen readers, voice recognition software, and keyboard navigation tools. Through this rigorous testing, we identify and address any barriers or usability issues to ensure seamless interaction for all users.

Furthermore, we continuously monitor and update our web chat platform based on feedback from assistive technology users, striving to enhance accessibility and user experience continually.

Our commitment to inclusive design extends beyond compliance to create a web chat environment that is intuitive, efficient, and accessible to all users, regardless of their abilities or assistive technology preferences.
Onsite support
Yes, at extra cost
Support levels
At Ingentive, we offer three support levels to suit different needs and budgets:

Basic Support: - Essential support services, including general inquiries and basic troubleshooting.

Premium Support: - Priority response times, extended support hours, and dedicated support agents.

Enterprise Support: - Tailored for complex needs with personalised support from a technical account manager or cloud support engineer. At Premium and Enterprise levels, clients can work with a dedicated technical expert for personalised guidance and proactive assistance
Support available to third parties
No

Onboarding and offboarding

Getting started
Ingentive provide expert security consultancy services to organisations undertaking a cloud security transformation, this includes the deployment and optimal setup of the service based on the organisational requirements and services which are to be integrated into the cloud security solution.

Comprehensive online documentation for various solutions available across the platform, see https://azure.microsoft.com/en-us/resources
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Online videos and interactive learning portals
End-of-contract data extraction
At the end of contract it is possible for an organisation to download detection data from the service within the retention window which has been configured. This activity requires interaction with the service API and assistance from Ingentive support.

Also see https://www.microsoft.com/en-us/trustcenter/privacy
End-of-contract process
At the end of the contract, the process for cancelling a Microsoft subscription is conducted through the Microsoft admin console within the platform. If the cancellation pertains to removing one or all of the Microsoft licenses for one or more users, immediate action is taken to revoke access to the service for those affected users. Should the organisation still hold licenses, the data associated with the service will remain accessible. However, if all licenses are cancelled, the data will expire accordingly. For partners who are administrators on behalf of a customer (AOBO), it's important to note that cancelling a subscription may not immediately reflect in the admin centre. It can take up to 90 days for the status change to be updated within the system.

Please see https://www.microsoft.com/en-us/trustcenter/privacy/you-own-your-data

Using the service

Web browser interface
Yes
Using the web interface
Users can perform the following actions using our web interface:

Service Setup: Users can set up the service by accessing our web interface and following guided prompts or forms to provision resources, configure settings, and deploy applications.

Making Changes: Users can make changes to their service configurations, update settings, and manage resources directly through our web interface. This includes tasks such as adding or removing resources, adjusting configurations, and modifying access controls.

Limitations: While our web interface offers extensive functionality, some advanced configurations or settings may require additional steps or access through alternative interfaces, such as APIs or command-line tools. Additionally, certain administrative tasks may be restricted based on user permissions and role-based access control settings.
Web interface accessibility standard
WCAG 2.1 AA or EN 301 549
Web interface accessibility testing
At Ingentive, we make accessibility a top priority, including in our web chat feature. We actively involve users of assistive technology in testing to ensure inclusivity. Collaborating with experts, we assess compatibility with screen readers, voice recognition, and keyboard navigation. Rigorous testing helps identify and resolve usability barriers. Continuous updates based on user feedback improve accessibility and user experience. Our commitment goes beyond compliance to create an intuitive and efficient web chat for all users, regardless of abilities or assistive technology.
API
Yes
What users can and can't do using the API
Users have the capability to leverage the Azure API Management service to develop custom APIs for the solutions they deploy on the platform. Furthermore, the Azure Service Management API offers programmatic access to a wide array of functionalities accessible through the Management Portal.

For additional information, please refer to the following link
https://msdn.microsoft.com/en-s/library/azure/ee460799.aspx
API automation tools
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
  • HTML
  • PDF
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
Azure CLI 2.0 is optimised for managing and administering Azure resources from the command line, and for building automation scripts that work against the Azure Resource Manager. For more details, please see https://docs.microsoft.com/en-us/cli/azure/install-azure-cli

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Microsoft ensures service reliability and responsiveness through various strategies:

Modern Service Management: Comprehensive approach including monitoring, incident management, and evergreen updates for cloud services like Microsoft Defender XDR.

AI-Powered Demand Planning: Using AI and machine learning for services such as Microsoft Dynamics 365 to predict and manage demand efficiently.

Scalability: Highly scalable cloud infrastructure allowing real-time resource allocation to meet increasing demands.

Load Balancing: Distributing user requests across servers to prevent bottlenecks.

Redundancy: Including redundant components and backup systems to minimise disruptions.

These strategies guarantee service availability and performance, ensuring a consistent user experience regardless of fluctuating demand.
Usage notifications
No

Analytics

Infrastructure or application metrics
Yes
Metrics types
Number of active instances
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Microsoft ensures service reliability and responsiveness through various strategies:
Modern Service Management: Comprehensive approach including monitoring, incident management, and evergreen updates for cloud services like Microsoft Defender XDR. AI-Powered Demand

Planning: Using AI and machine learning for services such as Microsoft Dynamics 365 to predict and manage demand efficiently.

Scalability: Highly scalable cloud infrastructure allowing real-time resource allocation to meet increasing demands. Load Balancing: Distributing user requests across servers to prevent bottlenecks.

Redundancy: Including redundant components and backup systems to minimise disruptions. These strategies guarantee service availability and performance, ensuring a consistent user experience regardless of fluctuating demand.
Approach to resilience
Utilise a shared responsibility model for security. Manage Azure incidents as follows:

1. Upon detection, start investigation.
2. Assess severity and escalate if needed.
3. Diagnose incident and begin containment.
4. Stabilise and recover, plan mitigations.
5. Conduct post-incident review for policy updates.

Notify customers promptly, provide detailed notices, and declare incidents as necessary. Ensure team readiness through training and awareness programs. Microsoft personnel, including Azure operators, receive specialised security training. In rare cases of significant data loss, Microsoft notifies customers within one day.
Outage reporting
Utilise shared security responsibility model. Manage Azure incidents as follows:

1. Upon detection, initiate investigation.
2. Assess incident impact and escalate if necessary.
3. Diagnose incident and execute containment.
4. Stabilise and recover, plan long-term mitigations.
5. Close incident and conduct post-mortem for policy revisions.

Notify customers promptly and provide detailed incident notices. Confirm and declare incidents as needed. Ensure team readiness through comprehensive training. Microsoft personnel, including Azure operators, receive specialised security training.

In rare instances of significant data loss, customers are notified within one day.

Identity and authentication

User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Azure AD allows for the appointment of separate administrators for different functions. These administrators will have access to features in the Azure portal and, depending on their role, will be able to create or edit users, assign administrative roles to others, reset user passwords, manage user licenses, and manage domains, among other tasks. A user assigned an admin role will possess the same permissions across all the cloud services subscribed to by your organisation, regardless of whether you assign the role in the Office 365 portal, the Azure classic portal, or by using the Azure AD module for Windows PowerShell.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Devices users manage the service through
Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • Microsoft Certified Consultants
  • Microsoft accredited Security Partner

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Microsoft Security
Information security policies and processes
Microsoft follows a wide range of information security policies and processes to protect its customers' data and ensure the security of its products and services. Some of these include:

Risk management: Microsoft has a comprehensive risk management program that identifies, assesses, and mitigates potential security risks.

Compliance: Microsoft complies with various industry standards and regulations, such as ISO 27001, SOC 2, and GDPR.

Data protection: Microsoft uses encryption, access controls, and other security measures to protect customer data.

Incident response: Microsoft has a dedicated security response team that handles security incidents and works to prevent future occurrences.

Employee training: Microsoft provides regular security training to its employees to ensure they are aware of the latest threats and best practices for protecting customer data."

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Azure is dedicated to avoiding “breaking changes”—changes in service behaviour that result in failures or unexpected behaviour in production customer applications. Azure has developed detailed policy for allowed changes in service interfaces and behaviour and a process for enforcing these guidelines.

We recently published an overview of this policy in the Azure Developer Center on Microsoft Learn. This blog post explores the philosophy of the Azure Breaking Change policy and the process and tools we use to ensure that it’s followed.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Azure commits to ensuring the Antimalware solution for Virtual Machines operates with high availability, regularly updates definitions, effectively configures through the Azure Management Portal, and reliably detects and defends against known types of malicious software. Within the designated scope boundary, MCIO-managed hosts undergo thorough scanning to confirm the presence of up-to-date anti-virus clients and signature-definition files.

Regular vulnerability scans are conducted quarterly at a minimum. Microsoft Azure contracts independent assessors to perform penetration testing on the Azure boundary, ensuring robust security measures.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Microsoft online services use machine state scanning to make sure the machines comprising our infrastructure are up to date with the latest patches and that their base configurations correctly align with relevant frameworks. Machine state scanning uses patching, anti-malware, vulnerability scanning, and configuration scanning (PAVC). Microsoft online services apply effective PAVC by installing a custom security agent on each asset during deployment. This security agent enables machine state scanning and reports results to our service teams.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Microsoft uses outside-in monitoring, which involves creating synthetic transactions to test everything that is important. For example, in Exchange Online each scenario is testing every database worldwide every five minutes in a scattered fashion, providing near continuous coverage of everything that lives in the system. From multiple locations, 250 million test transactions per day are performed to create a robust baseline or heartbeat for the service.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
VMware
How shared infrastructure is kept separate
Through the identity platform offered by Microsoft Azure, a "tenant" refers to a dedicated instance of Azure Active Directory (Azure AD) allocated to your organisation upon signing up for a Microsoft cloud service. Each Azure AD directory stands independently, ensuring the segregation of customer data and identity information. This architectural design ensures that users and administrators within one Azure AD directory cannot inadvertently or intentionally access data stored within another directory. For more information: https://docs.microsoft.com/en-us/azure/security/fundamentals/isolation-choices

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Please see https://www.microsoft.com/en-us/environment/energy

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Ingentive is committed to delivering services sustainably, supported by our annually updated environmental policy, dynamic roadmap of environmental initiatives, and a scorecard. Under the leadership of Ingentive’s CFO, our Greening Committee (GC) drives environmental & sustainability initiatives with set targets.

The GC includes representation from every department, ensuring innovation and participation across the organisation through annual member rotations. The GC meets quarterly & sets the agenda for driving environmental policy improvements. Market research responsibility revolves through GC members and feedback on environmental impacts and benefits form part of the quarterly agenda and are presented back to the GC for further action and consideration.

Aligned with Microsoft’s commitment, Ingentive provides services focused on being carbon-negative, water-positive, and zero waste by 2030, in line with the government's 25-year plan objectives. Our research efforts encompass:

Clean Air: Researching technologies like virtualisation and cloud computing to promote clean air & aligning with Microsoft’s air quality policies.

Clean and Plentiful Water: Researching water-efficient data centre design, recycling & engaging with Microsoft stakeholders on water-related challenges in IT services.

Reducing Risks of Harm: Analysing environmental hazards in IT operations such as electronic waste, hazardous components & pollution.

Using Resources Sustainably: Investigating resource-efficient IT infrastructure technologies, collaborating with suppliers & partners to optimise IT services lifecycle.

Mitigating Climate Change: Researching climate mitigation strategies like carbon offsetting and renewable energy adoption & collaborating with Microsoft to deploy climate-resilient IT solutions.

Minimising Waste: Researching waste minimisation services & sustainable product design & partnering with waste & recycling facilities for optimised waste recovery & disposal processes.

Tackling economic inequality

At Ingentive, we're deeply committed to tackling economic inequality and promoting social equity. We recognise that economic disparities disproportionately affect marginalised groups. To drive positive change, we're taking proactive steps through various initiatives:
Diversity and Inclusion: Prioritising diversity in hiring, procurement, and vendor selection.

Equal Pay and Benefits: Ensuring fair compensation and benefits for all employees.

Supplier Diversity: Supporting minority-owned and women-owned businesses.

Community Investments: Investing in community development and workforce training.

Mentorship and Skills Development: Offering mentorship programs and skills workshops.

Advocacy and Policy Engagement: Advocating for equitable policies and initiatives.

Community Partnerships: Collaborating with non-profits agencies.

Transparency and Accountability: Maintaining transparency in our efforts.

Through these initiatives, we're working towards a more inclusive and prosperous future for all.

Equal opportunity

At Ingentive, we are dedicated to fostering an inclusive and diverse work environment. We believe in equal opportunity employment practices, where decisions regarding hiring, promotion, discipline, or dismissal are made solely on the basis of merit, competence, performance, and business needs.

We actively promote diversity and do not discriminate against individuals based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other legally protected status.

Our commitment extends beyond our own organisation to our supply chain partners. We ensure that all organisations within our supply chain share our values and principles of equal opportunity employment. Through collaboration and engagement, we work with our partners to uphold these standards and create a culture of inclusivity across all aspects of our business operations.

Wellbeing

At Ingentive, we prioritise the health and wellbeing of our employees. We believe that fostering a supportive and nurturing work environment is essential for individual and collective success. Our commitment to employee wellbeing includes:

Comprehensive Health Benefits: We provide robust health insurance coverage, including medical and dental plans, to ensure that our employees have access to quality healthcare services.

Mental Health Support: We offer resources and programs to support mental health, including counselling services, employee assistance programs, and mindfulness workshops.

Work-Life Balance: We promote work-life balance by offering flexible work arrangements and remote work options.

Ergonomic Workspaces: We prioritise ergonomic design in our workspaces to promote comfort and reduce the risk of injury or strain.

Employee Assistance: We provide access to confidential support services for employees facing personal or professional challenges.

Training and Development: We invest in employee training and development programs to enhance skills, promote career growth, and foster a sense of fulfilment and accomplishment.

Recognition and Appreciation: We recognise and celebrate the contributions of our employees through various recognition programs, rewards, and incentives.

Open Communication: We maintain open and transparent communication channels to encourage feedback, address concerns, and foster a culture of trust and collaboration.

Community Engagement: We encourage employees to participate in community service and volunteer activities to give back to society and promote social connectedness.

Through these initiatives, we strive to create a workplace where every employee feels valued, supported, and empowered to thrive personally and professionally.

Pricing

Price
£0.00 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
https://azure.microsoft.com/en-gb/free/open-source

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hemraj.tatur@ingentive.com. Tell them what format you need. It will help if you say what assistive technology you use.