Installation Technology Limited
NaaS - Passive Fire Protection
Survey, design, delivery and assurance services for Passive Fire Control as a Service providing an essential part of a Cloud or hybrid Cloud Solution.
Features
- Fire Barrier Mortar
- Rockwool
- Bat
- Intumescent Mastic
- Firestop devices and Sleeves
Benefits
- Cost Effective
- Peace of mind reliability
- Good value for money
- Installed with the minimum of disruption to your business
Pricing
£425 to £995 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at stephen.barney@installationtechnology.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 4 1 0 3 4 5 8 5 6 5 1 8 0 4
Contact
Installation Technology Limited
Stephen Barney
Telephone: +44 (0) 118 969 9777
Email: stephen.barney@installationtechnology.com
Service scope
- Service constraints
- No
- System requirements
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Typically within an hour.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Onsite support
- Support levels
-
Fire stopping has to be 100% effective and our services are assured twice, once by our trained engineers and secondly by our internal assurance team.
There are no different support levels.
All of our customers are assigned a Service Manager - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Not applicable
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Not applicable
- End-of-contract process
-
No specific actions need to take place at the end of the contract, all documentation is shared with the customer once the installation is completed and assured, there is no documentation to handover at the end of the contract.
There are no additional costs.
Using the service
- Web browser interface
- No
- API
- No
- Command line interface
- No
Scaling
- Scaling available
- No
- Independence of resources
- Not applicable
- Usage notifications
- No
Analytics
- Infrastructure or application metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Physical access control, complying with another standard
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Backup and recovery
- Backup and recovery
- No
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Not applicable for this service item
- Data protection within supplier network
- Other
- Other protection within supplier network
- Not applicable for this service item
Availability and resilience
- Guaranteed availability
- 100%. There are no refunds as once the service is implemented and signed off it will not be revisited.
- Approach to resilience
- Not applicable for this service item
- Outage reporting
- Not applicable for this service item
Identity and authentication
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Not applicable for this service item.
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
- Devices users manage the service through
- Directly from any device which may also be used for normal business (for example web browsing or viewing external email)
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI Assurance UK Ltd
- ISO/IEC 27001 accreditation date
- 25/10/2023
- What the ISO/IEC 27001 doesn’t cover
- Nothing specific.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- We follow ISO 27001 and provide regular training throughout the organisation along with regular audits to ensure compliance. Reporting structure - Service Manager reports to Chief Operating Officer.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Not applicable for this service item
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
- Not applicable for this service item.
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- Not applicable for this service item.
- Incident management type
- Undisclosed
- Incident management approach
- Not applicable for this service item
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Separation between users
- Virtualisation technology used to keep applications and users sharing the same infrastructure apart
- No
Energy efficiency
- Energy-efficient datacentres
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
We have a published carbon reduction plan that is available on our website. We have ambitious plans to be carbon neutral by 2035, 15 years ahead of the government’s target.Equal opportunity
We have a published Equality and Inclusion policy that is available on our website. Installation Technology partners with The Diversity Trust on a range of projects and are committed to providing a working environment that upholds dignity, equality, and respect for all employees, providing equal opportunities to all of our people.
Pricing
- Price
- £425 to £995 a unit a day
- Discount for educational organisations
- Yes
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at stephen.barney@installationtechnology.com.
Tell them what format you need. It will help if you say what assistive technology you use.