Mobilise Cloud Services Ltd

Amazon Elastic Kubernetes Service (EKS)

Amazon Elastic Kubernetes Service (Amazon EKS) is a managed Kubernetes service that makes it easy for you to run Kubernetes on AWS and on-premises. Amazon EKS is certified Kubernetes-conformant, so existing applications that run on upstream Kubernetes are compatible with Amazon EKS.

Features

• Scalable and highly-available Kubernetes control plane
• Direct management control over AWS services from your Kubernetes environment
• Integrated console for Kubernetes clusters
• Create, update, scale, and terminate nodes with a single command
• Supports Windows worker nodes and Windows container scheduling
• Assign IAM permissions to your Kubernetes service accounts
• Run your Kubernetes applications using serverless compute
• Certified Kubernetes-conformant
• Easy to update running clusters to the latest Kubernetes version
• Fully compatible with Kubernetes community tools

Benefits

• Multiple ways to configure VPC, ALB, EC2 Kubernetes worker nodes
• Efficient compute resource provisioning and automatic Kubernetes application scaling
• Security patches automatically applied to your cluster’s control plane

£400 to £1,850 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@mobilise.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

651609669683538

Contact

James Carnie
07817317694
gcloud@mobilise.cloud

Service scope

• Service constraints: Please see https://docs.aws.amazon.com/general/latest/gr/eks.html
• System requirements: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: AWS Support case response time depends on severity. The support response times for Developer, Business and Enterprise Support tiers are listed below:; ; Developer:; General guidance cases < 24 business hours; system impaired cases < 12 business hours.; ; Business: ; General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases; < 1 hour.; ; Enterprise:; General guidance cases < 24 hours; system impaired cases < 12 hours; production system impaired cases < 4 hours; production system down cases < 1 hour; business-critical system down cases < 15 minutes; ; Information: https://aws.amazon.com/premiumsupport/compare-plans/
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: Basic; 24/7 customer service, support forums, 4 Core “Trusted Adviser” checks, personal health dashboard. No TAM. Free; ; Developer:; As above + business hours access to technical/architural Cloud Support Associates via email (one primary contact). No TAM. 3%x monthly AWS usage.; ; Business:; As above + 24/7 access to Cloud Support Engineers via email, chat and phone for unlimited contacts; architecture, 3rd party software and programmatic case management support. TAM. Greater of $100 or spend-dependent percentage (pm).; ; Enterprise; As above, plus architectural review, operations support, training, assigned concierge, proactive guidance, TAM. Greater of $15,000 or spend-dependent percentage (pm).
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: AWS provides a range of resources to help customers get started on our services. These include: comprehensive documentation (in multiple formats), introductory videos, hands-on labs, online and in-person training, access to a large ecosystem of partners and support from the public sector account team.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Kindle
• End-of-contract data extraction: Data may be copied out using AWS API tools to download data.
• End-of-contract process: Buyer may terminate the relationship with Supplier for any reason by (i) providing Supplier with notice and (ii) closing Buyers account for all services for which Supplier provide an account closing mechanism. ; ; Buyers pay for the services they use to the point of account termination. Please see the AWS UK G-Cloud Pricing Document affiliated with this Service in the Digital Marketplace.; ; Supplier customers retain control and ownership of their data. Supplier will not erase customer data for 30 days following an account termination. This allows customers to retrieve content from Supplier services so long as the customer has paid any charges for any post-termination use of the service offerings and all other amounts due.

Using the service

• Web browser interface: Yes
• Using the web interface: Almost all functionality for each of our services is exposed through the web console. ; ; The web console facilitates management for all aspects of the AWS account in a consolidated view whilst providing access to all services and their respective functionalities. ; ; In some cases, specific configuration parameters of a service are dedicated to, and only available from, the CLI, SDK, or API interface.
• Web interface accessibility standard: None or don’t know
• How the web interface is accessible: You can sign in to the Support Center at https://console.aws.amazon.com/support/home#/ by using the email address and password associated with your AWS account. To log in with other credentials, see Accessing AWS Support.
• Web interface accessibility testing: None
• API: Yes
• What users can and can't do using the API: All functionality is exposed via an API.
• API automation tools:
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
  • Other
• Other API automation tools:
  • Wide range of 3rd party services hook into AWS APIs.
  • SDKs for Python
  • Ruby
  • PHP
  • JavaScript
  • Java
  • .NET
  • Node.js.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
  • Other
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
• Using the command line interface: All functionality is available via the CLI.

Scaling

• Scaling available: Yes
• Scaling type: Automatic
• Independence of resources: Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them.; ; Services which provide virtualized operational environments to customers (i.e. EC2) ensure that customers are segregated via security management processes/controls at the network and hypervisor level.; ; AWS continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. AWS maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. In addition, the AWS capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecasted requirements.
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email
  • SMS

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • HTTP request and response status
  • Network
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Azure, AWS, Google Cloud, Elastic, Red Hat and others

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: AWS adheres to independently validated privacy, data protection, security protections and control processes. (Listed under “certifications”).; ; AWS is responsible for the security of the cloud; customers are responsible for security in the cloud. AWS enables customers to control their content (where it will be stored, how it will be secured in transit or at rest, how access to their AWS environment will be managed).; ; Wherever appropriate, AWS offers customers options to add additional security layers to data at rest, via scalable and efficient encryption features. AWS offers flexible key management options and dedicated hardware-based cryptographic key storage.
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
  • Hardware containing data is completely destroyed
• Equipment disposal approach: In-house destruction process

Backup and recovery

• Backup and recovery: Yes
• What’s backed up: Machine Image
• Backup controls: Manual or scheduled API call
• Datacentre setup: Multiple datacentres with disaster recovery
• Scheduling backups: Users schedule backups through a web interface
• Backup recovery: Users can recover backups themselves, for example through a web interface

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network: Other
• Other protection within supplier network: Customer environments are logically segregated to prevent users and customers from accessing resources not assigned to them. AWS gives customers ownership and control over their content by design through simple, but powerful tools that allow customers to determine how their content will be secured in transit.; ; AWS enables customers to open a secure, encrypted channel to AWS services using TLS/SSL, and/or IPsec or TLS VPN (if applicable), or other means of protection the customer wish to use.; API calls can be encrypted with TLS/SSL to maintain confidentiality; the AWS Console connection is encrypted with TLS.

Availability and resilience

• Guaranteed availability: AWS currently provides SLAs for several services. Due to the rapidly evolving nature of AWS’s product offerings, SLAs are best reviewed directly on our website via the link below: https://aws.amazon.com/legal/service-level-agreements/; ; Well-architected solutions on AWS that leverage AWS Service SLAs and unique AWS capabilities such as multiple Availability Zones, can ease the burden of achieving specific SLA requirements.
• Approach to resilience: The AWS Business Continuity plan details the process that AWS follows in the case of an outage, from detection to deactivation. AWS has developed a three-phased approach: Activation and Notification Phase, Recovery Phase, and Reconstitution Phase. This approach ensures that AWS performs system recovery and reconstitution efforts in a methodical sequence, maximizing the effectiveness of the recovery and reconstitution efforts and minimizing system outage time due to errors and omissions. ; ; AWS maintains a ubiquitous security control environment across all regions. Each data centre is built to physical, environmental, and security standards in an active-active configuration, employing an n+1 redundancy model, ensuring system availability in the event of component failure. Components (N) have at least one independent backup component. All data centres are online and serving traffic. In case of failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites. ; ; Customers are responsible for implementing contingency planning, training and testing for their systems hosted on AWS. AWS provides customers with the capability to implement a robust continuity plan, including the utilization of frequent server instance back-ups, data redundancy replication, and the flexibility to place instances and store data within multiple geographic regions across multiple Availability Zones.
• Outage reporting: Public dashboard; personalised dashboard with API and events; configurable alerting (email / SMS / messaging)

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: AWS’s Identity and Access Management (IAM) system allows you to control access to AWS services/resources. No actions are permissible without authentication. IAM facilitates the issuance of access permissions per user/group. MFA is available at no extra cost.; ; AWS CloudTrail allows you to log, continuously monitor and retain events related to API calls across your AWS infrastructure.
• Access restrictions in management interfaces and support channels: IAM provides user access control to AWS services, APIs and specific resources. Other controls include time, originating IP address, SSL use, and whether users authenticated via MFA devices. ; ; API calls to launch/terminate instances, change firewalls, and perform other functions are signed by customers’ Amazon Secret Access Key (either the root AWS Account’s Secret Access Key or the Secret Access key of a user created with AWS IAM). API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints. ; ; API calls can be encrypted with TLS/SSL for confidentiality and customers can use TLS/SSL-protected API endpoints.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Other
• Description of management access authentication: AWS controls access to systems through authentication that requires a unique user ID and password. AWS systems don't allow actions to be performed without identification or authentication. Remote access requires multi-factor authentication. All remote administrative access attempts are logged and reviewed by the Security team for unauthorized attempts or suspicious activity. Incident response procedure is triggered in case of suspicious activity. AWS employs the concept of least privilege, allowing only the necessary access for users to accomplish their job. User access to AWS systems requires documented approval from authorized personnel.
• Devices users manage the service through: Dedicated device on a segregated network (providers own provision)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EY CertifyPoint
• ISO/IEC 27001 accreditation date: 18/01/2022
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 18/01/2022
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: N/A
• PCI certification: Yes
• Who accredited the PCI DSS certification: Coalfire Systems Inc.
• PCI DSS accreditation date: 14/12/2021
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017
  • ISO 27018
  • SOC1/2/3

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27017, ISO 27018, Cyber Essentials Plus, SOC1/2/3
• Information security policies and processes: AWS implements formal, documented policies and procedures that provide guidance for operations and information security within the organisation. Policies address purpose, scope, roles, responsibilities and management commitment. ; ; Employees maintain policies in a centralised and accessible location. AWS Security Assurance is responsible for familiarizing employees with the AWS security policies. ; ; AWS has established information security functions that are aligned with defined structure, reporting lines, and responsibilities. Leadership involvement provides clear direction and visible support for security initiatives. ; ; Policies are approved by AWS leadership at least annually or following a significant change to the AWS environment.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Changes to AWS services and features follow secure software development practices, including security risk reviews prior to launch. Developer access to production environments is via explicit access system requests, subject to owner review and authorisation. ; ; Teams set bespoke change management standards per service, underpinned by standard AWS guidelines.; ; All production environment changes are reviewed, tested and approved. Stages include design, documentation, implementation (including rollback procedures), testing (non-production environment), peer to peer review (business impact/technical rigour/code), final approval by authorised party.; ; Emergency changes follow AWS incident response procedures. Exceptions to change management processes are documented and escalated to AWS management.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: AWS Security performs vulnerability scans on the host operating system, web applications, and databases in the AWS environment. Approved 3rd party vendors conduct external assessments (minimum frequency: quarterly). Identified vulnerabilities are monitored and evaluated. Countermeasures are designed and implemented to neutralise known/newly identified vulnerabilities.; ; AWS Security monitors newsfeeds/vendor sites for patches and receives customer intelligence via http://aws.amazon.com/security/vulnerability-reporting/.; ; Security and Compliance is a shared responsibility between AWS and the customer, and the customer must perform some of the vulnerability management process. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: AWS deploys (pan-environmental) monitoring devices to collect information on unauthorized intrusion attempts, usage abuse, and network/application bandwidth-usage. Devices monitor:; ; • Port scanning attacks; • Usage (CPU, processes, disk utilization, swap rates, software-error generated losses); • Application metrics; • Unauthorized connection attempts; Security and Compliance is a shared responsibility between AWS and the customer. See https://aws.amazon.com/compliance/shared-responsibility-model/ for more details.
• Incident management type: Supplier-defined controls
• Incident management approach: AWS adopts a three-phased approach to manage incidents:; ; 1. Activation and Notification Phase; 2. Recovery Phase ; 3. Reconstitution Phase ; ; To ensure the effectiveness of the AWS Incident Management plan, AWS conducts incident response testing, providing excellent coverage for the discovery of defects and failure modes as well as testing the systems for potential customer impact.; ; The Incident Response Test Plan is executed annually, in conjunction with the Incident Response plan. It includes multiple scenarios, potential vectors of attack, the inclusion of the systems integrator in reporting and coordination and varying reporting/detection avenues.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: Yes
• Who implements virtualisation: Supplier
• Virtualisation technologies used: Other
• Other virtualisation technology used: AWS proprietary
• How shared infrastructure is kept separate: Customer environments are logically segregated, preventing users and customers from accessing unassigned resources. Customers maintain full control over their data access. Services which provide virtualized operational environments to customers, ensure that customers are segregated and prevent cross-tenant privilege escalation and information disclosure via hypervisors and instance isolation.

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: AWS is committed to running our business in the most environmentally friendly way possible. In addition to the environmental benefits inherently associated with running applications in the cloud, AWS is focused on efficiency and continuous innovation across our global infrastructure. We are committed to powering our operations with 100% renewable energy by 2025. You can read more on our website https://sustainability.aboutamazon.com/environment/the-cloud?energyType=true

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Mobilise are committed to further reducing our carbon footprint and aim to be carbon neutral no later than 2050 in line with the Climate Change Act 2008, using following initiatives: ; ; •Work from home: Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. ; ; •IT Infrastructure: Mobilise have no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. ; ; •Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive. ; ; To manage the continuous reduction in our carbon footprint, Mobilise established a carbon reduction process which is led by our internal Carbon Reduction Working Group (CRWG). Mobilise colleagues are encouraged to suggest improvements to the organisation and ways of working via our regular internal Town Hall events and via the internal suggestion box. Mobilise provide training on carbon reduction techniques and methods to improve recycling for all staff. ; ; CRWG continuously reviews: ; ; •Premises: Working with our landlords and neighbours to ensure the impact of our premises and associated carbon emissions are reduced where possible. ; ; •Transport:Working with our colleagues to ensure that all travel is reduced to a minimum. Where travel is essential, we will identify, encourage and where possible incentivise our colleagues to use the least impactful option. ; ; •Working practices:Working with our colleagues and customers we will ensure that where possible our working practices are aligned to a Carbon Neutral organisation. ; ; •Waste management:Working with our landlords,neighbours and colleagues we will continuously review our consumption and waste management strategies and partnerships to support the continuous reduction of our Carbon Footprint. ; ; •Carbon Footprint Report:Working with the Carbon Trust, Mobilise continuously reviews its Carbon Footprint report available to all customers.

  Covid-19 recovery

  Mobilise are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Mobilise Cloud has recently launched Mobilise Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Mobilise Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Mobilise run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19. ; ; Mobilise has partnered with University of Wales in their Digital Degree apprenticeships and serve on the Advisory Board. We provide guest speakers to Universities across South Wales showcasing cloud technologies and industry insights. Digital degree apprenticeships provide a unique opportunity to co-create with employers a programme of study that completely integrates academic study and practical application from the outset. ; ; Furthermore, our apprenticeship and graduate schemes work with local talent to train and mentor individuals from university and non-academic backgrounds to become Mobilise developers and engineers, splitting their time between learning, certification and customer deliverables.

  Tackling economic inequality

  Empowering New Businesses and Skills: ; ; • We'll nurture an environment that supports entrepreneurship. This includes providing resources to help new businesses and small organisations grow, ultimately driving economic development and job creation. ; ; • We'll prioritise employment opportunities for those facing barriers to work, particularly in deprived areas. Actively seeking talent from these areas to create a more inclusive workforce. ; ; • To address industry skill gaps, we'll offer training programmes leading to recognised qualifications. This will prepare individuals for high-growth sectors and equip them with the tools they need to succeed. ; ; • We're committed to supporting educational attainment. Training programmes will be developed that are relevant to the project, ensuring participants gain valuable knowledge and skills. ; ; • By promoting opportunities in these high-growth sectors, we aim to inspire and empower staff, suppliers, customers, and the wider community to pursue similar avenues. ; ; Building a Strong and Diverse Supply Chain: ; ; • We'll strive for a diverse supply chain, actively seeking partnerships with new businesses, startups, small and medium-sized enterprises (SMEs), Voluntary Community and Social Enterprise (VCSE) organisations, and mutuals. This fosters a more inclusive business landscape and encourages innovation. ; ; • We encourage and support the adoption of innovative technologies throughout the supply chain. This can lead to cost reduction, improved service quality, and a more competitive environment. ; ; • By focusing on scalability and future-proofing methods, we'll ensure our delivery processes are sustainable and adaptable to changing needs. ; ; • Collaboration is key. We will foster open communication and fair treatment of all partners within the supply chain. ; ; • Recognising the importance of cybersecurity, we will implement measures to identify and manage potential risks, ensuring the security of our entire ecosystem. ; ; • Finally, we'll actively promote the importance of a robust and resilient supply chain to our staff, suppliers, customers, and the community at large.

  Equal opportunity

  Mobilise has implemented the following multi-pronged approach to equal opportunities, reducing the disability employment gap while tackling wider workforce inequalities: ; ; Boosting Disability Representation: ; ; • Partnering with disability charities and organisations to reach qualified disabled candidates. Accessible job adverts and interview processes compliant with the Equality Act 2010 will ensure fair opportunities for all. ; ; • Our mentorship scheme pairs experienced staff with new disabled hires, fostering a supportive and inclusive environment. ; ; • We work collaboratively with disabled employees to identify and implement reasonable adjustments, ensuring full participation in the workplace as outlined by the Equality Act 2010. ; ; Upskilling the Workforce: ; ; • We offer bespoke training programmes relevant to the contract, leading to recognised qualifications accredited by relevant awarding bodies. These programmes are tailored to address the specific needs of disabled individuals, promoting skill development and career progression. ; ; • Mentorship and coaching programmes with extended to focus on skill development, empowering disabled employees to thrive in their roles. ; ; Fostering a Culture of Inclusion: ; ; • We provide ongoing disability awareness training to all staff, suppliers, customers, and communities we interact with. This cultivates a culture of understanding and acceptance. ; ; • Internal network of accessibility champions established to advocate for the needs of disabled employees and identify areas for improvement, aligning with best practices outlined by the Disability Confident scheme. ; ; Tackling Inequality: ; ; • We've implemented robust diversity monitoring practices to identify and address any pay gaps or inequalities within the workforce, ensuring compliance with the Equality Act 2010. ; ; • Clear career progression pathways have been established, ensuring opportunities for advancement for all employees, including those from disadvantaged groups. ; ; • We conduct thorough risk assessments within our supply chain and implement robust measures to prevent modern slavery practices, aligning with the Modern Slavery Act 2015. Regular audits will ensure ongoing compliance.

  Wellbeing

  Mobilise recognises the benefits health and wellbeing in the workforce and how this is a key component of creating and maintain high performance team as well as creating a positive working environment. Mobilise are working towards the Mental Health at Work commitment ensuring 6 standards are upheld across our organisation and encourage similar working practices with customers and other suppliers. ; ; Mobilise aim to improve the mental and physical health of our employees, customers and other suppliers through: ; ; *Co-design/creation of physical and mental health and wellbeing charter as part of our collaborative ways of working between Mobilise, Customer & external suppliers. ; ; *Co-delivery of ‘Lunch and Learn’ sessions about the importance of mental health and how to create a mental positive working environment. ; ; *Reinforcing the importance of sick days & time off for those with health issues and improve our company sick pay to support those with continuous health issues. ; ; *Enhancing our existing Perkbox offering (all colleagues have an account) to extend to their Well-being hub, which provides advice on wellbeing activities, such as yoga, financial well-being, and healthy lifestyles. ; ; *Investing in an employee assistance program to support colleagues who may have mental health, financial well-being or general well-being questions and require support. ; ; *Providing a program of Mental Health First Aid training for all colleagues who would like take part. ; ; *Investing in well-being initiatives – such as mental health days, volunteering days (emphasis on mental health and well-being organisations), and regular get togethers. ; ; *Utilising volunteering days and fundraisers to support the local community and encourage participation from customers, suppliers, and communities. ; ; *Providing additional advice to colleagues on working from home, healthy practices, and well-being packs. ; ; *Providing annual DSE assessments to all colleagues and provides the required equipment to allow all colleagues to ensure they are working in a comfortable and healthy environment.

Pricing

• Price: £400 to £1,850 a unit a day
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@mobilise.cloud. Tell them what format you need. It will help if you say what assistive technology you use.