INTEGRITY360 LIMITED

Orca Security CNAPP

Orca Security is the leading agentless CNAPP that allows security teams to work smarter, not harder. Designed for organizations operating in the cloud who need complete, centralized visibility of their entire cloud estate and focus on remediating the actual risks that matter most.

Features

• Cloud Native Application Protection
• Cloud Workload Protection
• Container and Kubernetes Security
• Cloud Detection & Response
• Cloud Security Posture Management
• Cloud Infrastructure Entitlement Management
• Shift Left Security
• Multi-Cloud Compliance
• API Security
• Data Security and Posture Management

Benefits

• CNAPP-Secure cloud-native applications with a purpose-built platform,
• CWPP-Protect VMs, containers, server-less-functions
• Container Security-Scalable security for containers/Kubernetes for every cloud layer,
• CDR-24x7 monitoring/response across entire cloud attack-surface
• CSPM-Identify/remediate misconfigurations across clouds
• CIEM-Secure cloud identities and entitlements,
• Shift Left Security-Secure cloud-native apps across SDLC
• Multi-Cloud Compliance-Achieve regulatory compliance with frameworks, benchmarks, custom checks
• API Security-Complete API discovery, security-posture management, drift detection,
• DSPM-Reduce the risk of data breaches and protect sensitive PII

£20 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

678681170328473

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

Service scope

• Service constraints: Primary Cloud Service Provider support - AWS, Azure, GCP, Alibaba Cloud, Oracle Cloud
• System requirements: None, does not install Agent software

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: The SLAs are dependent on the Support Package the customer purchases (Standard, Elite and Diamond).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: Standard - Basic support coverage, 5 business days per week for 9 hours a day. This includes customer support portal access, documentation access, and chat support.; Elite - Enhanced support coverage, seven days a week for 24 hours a day. This includes phone support, a dedicated Slack channel, faster response times, assigned CSM and CSE, monthly check-in calls, feature release and roadmap sessions, and feature request tracking.; Diamond -Enhanced support coverage, 7 days a week for 24 hours a day. Includes a dedicated support engineer, threat analysis, fastest response times, and an executive sponsorship.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training, Documentation
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Should the customer like to retrieve any data from their Orca tenant, they should do so before the expiration of the contract as access is terminated immediately.
• End-of-contract process: Following the expiration of the contract, we will maintain the customer tenant and associated data for a period of 60 days after which the data will be purged

Using the service

• Web browser interface: Yes
• Using the web interface: All access via Web Interface, other than automations required use of APIs
• Web interface accessibility standard: WCAG 2.1 AA or EN 301 549
• Web interface accessibility testing: No testing
• API: Yes
• What users can and can't do using the API: Many platform functions available via API. Full documentation available. Throttle limits include:-; ; For the following query type values:; assets, alerts, inventory, logs, cves, stats, top_alerts, scheme, asset_map; ; o api_query_organization - All users can make 30000 API /query/{query_type} per 1 day.; o api_query_user - Each user can make 30000 API /query/{query_type} per 1 day.; o api_query_default - Each IP can make 30000 API calls per each API /query/{query_type} per 1 day.; ; For the Sonar query:; o api_query_organization - All users can make 100 API /sonar/query per 1 minute.
• API automation tools:
  • Terraform
  • Other
• Other API automation tools:
  • AWS Console
  • Cloudformation
  • CDK
  • Pulumi
  • OPA
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Other
• Using the command line interface: Orca CLI is a reliable, fast, and lightweight command-line tool, that enables Orca's shift left security offering. The CLI can be embedded into your CI/CD pipelines (or can be used locally), in order to equip developers, DevOps, and DevSecOps teams with the ability to easily integrate and leverage shift-left security by testing their code and flows throughout the software development lifecycle.

Scaling

• Scaling available: Yes
• Scaling type: Automatic
• Independence of resources: Auto-scaling on AWS backend, robust config and sizing contraints. Global regions for service continuation.
• Usage notifications: Yes
• Usage reporting: Other
• Other usage reporting: WebUI

Analytics

• Infrastructure or application metrics: Yes
• Metrics types: Other
• Other metrics:
  • Number of active instances
  • Serverless functions
  • Images
  • Containers etc.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Orca Security

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

• Backup and recovery: Yes
• What’s backed up:
  • Orca perform daily back-ups
  • Back-ups across multiple locations
  • Retrievable with recovery time
• Backup controls: Orca ensures that data is backed up across multiple locations and can be retrieved within recovery time objective if a failure does occur. Orca preforms daily backups
• Datacentre setup: Multiple datacentres with disaster recovery
• Scheduling backups: Supplier controls the whole backup schedule
• Backup recovery: Users contact the support team

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9 - available in realtime here:- https://status.orcasecurity.io/
• Approach to resilience: AWS Datacenters:- https://aws.amazon.com/compliance/data-center/controls/
• Outage reporting: Public Dashboard

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
• Access restrictions in management interfaces and support channels: All access for Web UI is 2-factor or federated. Web UI then used for management, onboarding etc. For API access, users be authorized to make API calls using authentication from your Orca session. ; By default, Orca Security's support team and engineers have access to your Orca tenant. This allows quick and effective support when needed. You can deny this access at any time.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Devices users manage the service through: Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: THE STANDARDS INSTITUTION OF ISRAEL
• ISO/IEC 27001 accreditation date: 29/01/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 29/5/2023
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • SOC2. Full details on all security accreditations available on the
  • Orca Security Trust Center:- https://trustcenter.orca.security/

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: All available in Orca Security Trust Center:- https://trustcenter.orca.security/
• Information security policies and processes: All available in Orca Security Trust Center:- https://trustcenter.orca.security/

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes, such as architectural/physical changes, shall go through a set process outlined as follows:- ; • Change request-a request is submitted to the asset owner with the change, objectives, potential impacts on information security ; • Risk assessment-The asset-owner performs risk assessments to identify potential security risks associated with the change. ; • Approval-Once both the change and its impacts are understood, the change receives approval from the asset owner ; • Implementation-Approved changes are implemented and tested for effectiveness ; • Monitoring - The changed asset shall be monitored continuously to ensure that it meets its objectives and does not introduce new risks.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Orca scans on daily basis in order to detect any applicable patches and we perform the patch in accordance with the applicable SLA by our Devops team
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Orca uses a suite of monitoring tools to monitor its service. The production environment, including the servers/application, is monitored by the Operation Team. Key Orca personnel are notified of events related to the security, availability, confidentiality of service to clients. To improve service availability to clients and support the operations of Orca Security environments, Orca Security maintains a dedicated DevOps team. The production environment, including the servers and application, is monitored by the DevOps team. Actions performed on the production environment, including OS, DB and application are monitored, logged and reviewed. Alerts are triggered upon the identification of an anomaly.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Orca has a security incident response management policy. Identified incidents are managed and tracked in Jira tickets up to resolution. Incidents are classified according to the level of urgency and importance. Resources are allocated in order to investigate the incident and resolve the issue. The CISO is responsible for escalating critical incidents and performing Lesson Learned reviews. By procedure and according to a strict SLA, Incident notifications are sent to customers in the case that their data has been impacted.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: AWS Datacenters

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Act as One Team All Orcans, regardless of their roles or departments, work collaboratively and cohesively towards our common goal. Communicate Openly & Respectively Promoting a culture of transparent and considerate communication within Orca.

Pricing

• Price: £20 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Limited assets and number of days.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.