Skip to main content

Help us improve the Digital Marketplace - send your feedback

Forrit Technology Ltd

Forrit One

Forrit is an Azure-native PaaS CMS, allowing users to leverage Azure's infrastructure and AI services, making it a future-proof, scalable solution. Forrit provides an low/no code content management experience with enterprise-grade security and localization features. Forrit’s Service Delivery Hub allows fast, scripted deployment of all the Azure services you need.

Features

  • Automated configuration processes
  • Full Microsoft Entra ID integration
  • Consolidated dashboard
  • Component Editor
  • Page Builder
  • Page Editor
  • Popular SDK's
  • Asset Library
  • Headless, Composable API's
  • Microsoft Translator API

Benefits

  • Simplifies resource configuration processes
  • Enables rapid and secure website creation
  • Delivers global reach and infinite scale
  • Maximises the security of your webpages
  • Consolidates your web estate
  • Ensures brand consistency
  • Enables easy building and editing of webpages
  • Allows rapid localisation
  • Leverages Azure's cloud services and tools
  • Delivers significant cost savings

Pricing

£1,000 a unit a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@forrit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 8 3 8 8 5 8 3 2 1 0 5 4 5 5

Contact

Forrit Technology Ltd Forrit
Telephone: 0131 460 1874
Email: enquiries@forrit.com

Service scope

Service constraints
The Service has the following constraints.

Microsoft Azure Cloud platform – the Forrit One solution currently runs on Azure and Azure PaaS native services

Microsoft Azure Entra ID/AD – all Forrit One authentication/Authorisation is completed via Entra ID/Azure AD
System requirements
Azure Tenant and subscription (Forrit can set up)

User support

Email or online ticketing support
Yes, at extra cost
Support response times
SLA’s are fully defined and agreed in SOW.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
SLA’s are fully defined and agreed in SOW.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training can be provided at extra cost or as part of managed service team activities.

Online user documentation is available at https://docs.forrit.com
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
A copy of the database content is provided.
End-of-contract process
At the end of any contract, the Forrit One platform would continue to run within the clients subscription without service interruption. The Forrit One platform would no longer get any platform/system upgrades unless agreed previously. All client data/customisation will remain and can be used as the client requires.

Using the service

Web browser interface
Yes
Using the web interface
Users can manage their entire web estate from one location in the Forrit One CMS web interface. They can create, manage, approve and deploy content to the channels that the CMS supports.
Web interface accessibility standard
WCAG 2.1 AA or EN 301 549
Web interface accessibility testing
Web interface testing is completed on all projects and aligns to the customers accessibility standards. Testing can include manual testing, automated testing and the use of various accessibility testing tools and screen readers. E.g. Site Improve, Jaws etc.
API
Yes
What users can and can't do using the API
Users can manage their entire web estate from one location in the Forrit CMS API should they choose, the supported process is via the web interface. They can create, manage, approve and deploy content to the channels that the CMS supports.
API automation tools
  • Terraform
  • Other
Other API automation tools
  • ARM
  • Bicep
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Forrit One is a PaaS service deployed into the customers Azure tenant.
Usage notifications
Yes
Usage reporting
  • Email
  • SMS

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
Other metrics
  • Metrics about users
  • Response times
  • Detailed errors
  • Failures
  • Availability
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • The entire PaaS service infrastructure and content
  • SQL Database
  • Storage Account
  • Application Services
  • Content
Backup controls
Backups are controlled by the service and are automatically setup. These backups can be managed in the standard way via Microsoft Azure portal.
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
Scheduling backups
Supplier controls the whole backup schedule
Backup recovery
Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.95% availability, with service credits provided where availability SLA is not met.
Approach to resilience
Microsoft datacenters are engineered to provide 99.999% availability.

Service deployed to multiple locations in an active/active setup.
Outage reporting
Uptrends, emails, supplier meetings

Identity and authentication

User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Access is controlled by Azure active directory and member ship to the correct RBAC roles and permissions
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device over multiple services or networks

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QAS International
ISO/IEC 27001 accreditation date
04/03/2024
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials
Information security policies and processes
ISO27001 and Cyber essentials

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Product change management is controlled through Azure DevOps and the full cycle from idea to implementation is captured within that system. Changes are agreed at a steering committee, then enter the development life cycle. The team has adopted the Agile Scrum process.

Organisational change management is controlled and documented in Jira.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Forrit makes use of Microsoft 365, all laptops and hardware are within a compliant configuration using Microsoft Intune. Patching is done automatically and eventually forced if the user keeps snoozing the update.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Proactive monitoring is done by a 3rd party tool called Uptrends. Uptrends will do Synthetic Monitoring of the Forrit One platform and published endpoints. If an error is detected it will alert the support teams who will start the incident process and verify the failure.

Security Monitoring at an additional cost is completed by Azure Sentinel.

Full SLA’s and response times are agreed within the MBA/SOW.
Incident management type
Supplier-defined controls
Incident management approach
Incident management is completed with the use of Jira service desk. Incidents are logged by the customer, any updates reports are provided by email.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Azure, as a part of Microsoft, has been 100 per cent carbon neutral since 2012. By 2025, Azure will shift to 100 per cent supply of renewable energy, meaning that they will have power purchase agreements (PPA) for green energy contracted for 100 per cent of carbon-emitting electricity consumed by all their data centers.

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Involved in the Apprenticeship scheme Scotland and currently have 12 GA's in the programme and looking to hire 2 more in 2024

Pricing

Price
£1,000 a unit a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Details upon application.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@forrit.com. Tell them what format you need. It will help if you say what assistive technology you use.