SNC Mission Systems UK

TRAX/TRIK Platform as-a-service

Sierra Nevada Corporation’s (SNC) Tactical Radio Application eXtension (TRAX)® Enabled Tactical Radio Integration Kit (TRIK) hardware kit was developed to support C5ISR missions at the Strategic, Operational, and Tactical levels, including non traditional ISR to use for enterprise and austere locations where network extensions are needed to execute the mission.

Features

• Cross Platform Application – Windows, Android, Linux, etc.
• Created by & for tactical users
• Backwards compatible with legacy systems
• Forward compatible with future systems
• Open architecture API/ICD eliminates proprietary Interfaces/protocols
• Built-In Communication Matrix routes/translates data
• Intuitive configuration & minimal setup
• Auto-Start available for all connections after configuration
• Non traditional ISR integration

Benefits

• Multi domain integration
• Overcome vendor locked protocols and interoperability
• Tactical Data link integration
• Digitally assisted close air support
• TAK integration/visualisation
• Non traditional ISR

£300,000.00 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hywel.baker@snc-ms.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

689634528209329

Contact

SNC Mission Systems UK
02921921237
hywel.baker@snc-ms.uk

Service scope

• Service constraints: N/A
• System requirements: SNC provide the whole system

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Teams
• Web chat accessibility testing: N/A
• Onsite support: Onsite support
• Support levels: First, second and third line. Technical account manager will be provided.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Requirements analysis; Solutions development; Implementation support
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data does not rest on the platform. ; Any data will be sent via file transfer protocol.
• End-of-contract process: Each contract will be unique to the customer and we will agree requirements with each customer.

Using the service

• Web browser interface: Yes
• Using the web interface: Configure network parameters and filter by message site. All conducted through a simple to use interface matrix.
• Web interface accessibility standard: None or don’t know
• How the web interface is accessible: Via the network that the platform is connected to. Android, linux, or windows platform.
• Web interface accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Push/pull via fully restful API.
• API automation tools:
  • Ansible
  • OpenStack
  • Terraform
• API documentation: No
• Command line interface: No

Scaling

• Scaling available: No
• Independence of resources: Reliant on customers prioritisation of throughput.
• Usage notifications: No

Analytics

• Infrastructure or application metrics: Yes
• Metrics types:
  • CPU
  • Disk
  • Memory
  • Network
  • Number of active instances
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Hardware containing data is completely destroyed
• Equipment disposal approach: A third-party destruction service

Backup and recovery

• Backup and recovery: No

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Cross domain solution available subject to users requirements.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Cross domain services subject to user requirements.

Availability and resilience

• Guaranteed availability: Case by case requirement with customer.
• Approach to resilience: Available on request.
• Outage reporting: Email alerts

Identity and authentication

• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Employ an identity and access management system.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
• Devices users manage the service through:
  • Dedicated device over multiple services or networks
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO9001

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus.
• Information security policies and processes: Cyber Essentials Plus

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Adaptable to user requirements.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Adaptable to user requirements.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Adaptable to user requirements.
• Incident management type: Undisclosed
• Incident management approach: Adaptable to users requirements.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: No

Social Value

• Fighting climate change:

  Fighting climate change

  SNCMSUK have appointed a local Environmental Lead who has produced an environmental policy outlining actions that include reducing CO2 emissions and other greenhouse gases. This policy includes how we will apply the UK’s Greenhouse Gas reporting categories of Scope 1, 2, and 3 (i.e. both internal and supply chain activities) for identifying solutions. These include using renewable sources of energy, reducing travel miles for goods, materials, and services, and applying reuse/recycle principles to existing hardware. Additionally, SNCMSUK shall build partnerships with organisations to transform urban areas by contributing to well-established projects focused on creating green spaces and promoting biodiversity. In this undertaking, SNCMSUK fulfils its function as a steward of the environment for the benefit of communities in the UK and across the globe.
• Covid-19 recovery:

  Covid-19 recovery

  COVID-19 has heightened human suffering, undermined the economy, turned the lives of billions of people around the globe upside down, and significantly affected the health, economic, environmental and social domains. SNCMSUK ensures that both its staff and suppliers rights are utmost priorities within SNC’s ethos to allow every employee to feel comfortable and represented in the work place. Every element of SNC service delivery for all UK programs complies with the five foundational principles of good work: satisfaction; fair pay; participation and progression; well-being; and safety, and security. SNCMS-UK policies include equal opportunity, diversity and inclusion, anti-bribery and corruption, and a supplier code of conduct which all goes to assist and Support people and communities to manage and recover from the impacts of COVID-19. ; SNCMS-UK’s approach to creating employment, re-training and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high growth sectors, includes our strong commitment to hiring military veterans, with 70% of its workforce comprised of ex-military, including many disabled veterans. Also, as part of its commitment to creating new jobs and upskilling the local workforce, SNCMSUK is partnered with the University of Cardiff, including its National Software Academy and is currently sponsoring an applied software engineering dissertation in UAS lifecycle management. SNCMSUK will also provide work placements for students enrolled on courses such as Aerospace, Civil, General, Electrical and Mechanical Engineering, Data Science, and Cyber Security.
• Tackling economic inequality:

  Tackling economic inequality

  SNCMSUK has an ethos of continuous improvement and learning. Through this programme, we will create high-value jobs locally and continue its partnerships with academic institutions including Lincoln University and South Wales (Cardiff University), as well as sourcing UK-based supply chain partners. By localising service delivery using reliable UK partners, many of whom are already familiar to SNCMSUK, we will build resilience into our supply chain to provide ongoing assurance to the Authority. By building and retaining an extensive skills base in the UK that harnesses our reputation for innovation in the defence sector, a resilient, responsive, and productive supply chain shall develop, benefiting the Authority on this and future programmes.
• Equal opportunity:

  Equal opportunity

  Sierra Nevada Corporation Mission Systems UK (SNCMSUK) has a proactive approach to promote and validate equal opportunity within our workforce. We value our employees and our sub-contractors’ employees and ensure every element of service delivery for all UK programs comply with the five foundational principles of good work (satisfaction, fair pay, participation and progression, well-being, safety and security, voice and autonomy).; SNCMSUK’s internal policy suite includes an equality, diversity and inclusion policy, an anti-bribery and corruption policy, and supplier code of conduct. Together, these comprise SNCMSUK’s zero-tolerance approach to real or suspected abuse of people’s human rights. SNCMSUK ensures that this component is aligned with UK legislation and guidance (including the Modern Slavery Act 2015) throughout. SNCMSUK is an equal opportunity employer with over 75% of its team being ex-military/veterans and has a well-managed human resources department that ensures compliance with all UK laws, encourages diversity in its hiring practices and workforce worldwide.
• Wellbeing:

  Wellbeing

  SNCMSUK emphasises members’ rights to trade union membership and worker representation to candidates prior to officially offering them the role as SNCMSUK recognises trade unions in the workplace for collective bargaining purposes and ensures that workers have access to Union representation/membership should they wish to take advantage of the extra protection this can afford them. Team SNC’s existing unions include MakeUK. Our approach to the wellbeing of our staff extends beyond company induction and mandatory training, with regular email bulletins from management and monthly team meetings reinforce the message that reporting and escalating potential or real incidents of inequality is an obligation under company policy and that staff experience no negative repercussions for doing so.

Pricing

• Price: £300,000.00 a unit
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hywel.baker@snc-ms.uk. Tell them what format you need. It will help if you say what assistive technology you use.