Security as a service ( FortiCloud)
FortiCloud is a comprehensive cloud-based security management and analytics solution from Fortinet. It provides organisations with centralised visibility, control, and actionable insights across their entire Fortinet security infrastructure, simplifying security operations and enabling better protection against cyber threats.
Features
- Centralised management of Fortinet devices and security infrastructure
- Security fabric integration for coordinated threat response
- Analytics, visibility, and compliance reporting
- Automation and orchestration of security operations
- Cloud-based sandboxing for advanced threat protection
- Security ratings and improvement recommendations
- Multi-tenant support for MSSPs and enterprises
- FortiGate Cloud Management
- Threat Intelligence
- Flexible Deployment Options
Benefits
- Centralised management, reduces operational complexity
- Scalable and flexible cloud-based platform
- Enhanced security visibility and analytics
- Improved threat detection and response
- Increased operational efficiency through automation
- Cloud-based sandboxing for advanced threat protection
- Muti-tenant support for MSSPs and enterprises
- Actionable recommendations for security posture improvement
- Reduces costs with cloud-based delivery model
- Seamless integration with Fortinet's Security Fabric
Pricing
£100 a unit
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 9 1 4 5 6 0 3 4 2 1 5 3 9 2
Contact
FullProxy Ltd
Chris Templeton / Ewan Ferguson
Telephone: 0141 291 5500
Email: g-cloud@fullproxy.com
Service scope
- Service constraints
- Details provided within supplied documentation
- System requirements
-
- Requirements dependent upon environment in which products are deployed
- See vendor website or documentation for details
- Minimum requirements are available at Fortinet.com
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Response time SLAs are negotiable with the client
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- N/A
- Web chat accessibility testing
- N/A
- Onsite support
- Yes, at extra cost
- Support levels
- Access to Fortinet Support differs with contract purchased. Fortinet Support are available 24x7x365.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Pre-sales consultancy Online Training User documentation
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- No user data is retained as part of the service.
- End-of-contract process
- Renewal notice issued 90 days prior to contract end date.
Using the service
- Web browser interface
- Yes
- Using the web interface
-
Admin users on the FortiCloud web interface typically have extensive control over various aspects of their Fortinet devices and services.
Device Management: Admin users can manage their Fortinet devices registered with FortiCloud, including configuring settings, updating firmware, and monitoring device status.
Policy Configuration: They can create and manage security policies, VPN configurations, and network settings to ensure optimal performance and security for their network infrastructure.
User Access Control: Admin users can manage user accounts and permissions, granting or revoking access to specific features and resources within the FortiCloud platform.
Monitoring and Reporting: They have access to monitoring tools and reporting features to track network activity, performance metrics, and security events, allowing them to identify and respond to issues effectively.
Backup and Restore: Admin users can perform backups of device configurations and settings, as well as restore them when necessary, to ensure continuity of operations and data integrity.
Alerts and Notifications: They can configure alerts and notifications for critical events and conditions, enabling proactive management and timely response to potential security threats or operational issues.
Integration with FortiGate: Admin users can integrate FortiCloud with FortiGate devices to leverage additional features and capabilities for unified threat management and network security. - Web interface accessibility standard
- WCAG 2.1 AAA
- Web interface accessibility testing
- As per Fortinet's documentation
- API
- Yes
- What users can and can't do using the API
-
Admin users can perform a wide range of tasks through the FortiCloud API, enabling automation, integration with other systems, and custom scripting to manage their Fortinet devices and services including.
Device Management, Policy Configuration, User Access Control, Monitoring and Reporting, Backup and Restore, Alerts and Notifications, Integration with Third-Party Systems.
Custom Scripting and Automation: The FortiCloud API enables admin users to develop custom scripts and automation workflows tailored to their specific requirements, allowing for greater flexibility and control over their network infrastructure. - API automation tools
-
- Ansible
- Chef
- Terraform
- Puppet
- API documentation
- Yes
- API documentation formats
- Open API (also known as Swagger)
- Command line interface
- No
Scaling
- Scaling available
- Yes
- Scaling type
-
- Automatic
- Manual
- Independence of resources
- Configuration data can be archived in a compressed multi-file archive or single file format and downloaded. The API can also be used to export the config.
- Usage notifications
- Yes
- Usage reporting
-
- API
- SMS
Analytics
- Infrastructure or application metrics
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Fortinet
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Backup and recovery
- Backup and recovery
- Yes
- What’s backed up
-
- Configuration backups, scheduled and on-demand
- Granular restore capability allows for full or partial configuration restore.
- Backup controls
-
FortiCloud allows administrators to schedule regular backups of device configurations, including firewall policies, network settings, VPN configurations, and other device-specific configurations. These backups are stored securely in the cloud, providing a centralized repository for configuration archives.
In addition to automatic backups, administrators can initiate on-demand backups of device configurations at any time through the FortiCloud web interface or API. This flexibility allows for ad-hoc backups before making significant configuration changes or updates. - Datacentre setup
- Multiple datacentres with disaster recovery
- Scheduling backups
- Users schedule backups through a web interface
- Backup recovery
- Users can recover backups themselves, for example through a web interface
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Availability of the deployed service is the responsibility of the customer
- Approach to resilience
- This information can be made available upon request
- Outage reporting
- This information can be made available upon request
Identity and authentication
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Role based access control
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
- Devices users manage the service through
- Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
Audit information for users
- Access to user activity audit information
- Users receive audit information on a regular basis
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- QMS International Ltd
- ISO/IEC 27001 accreditation date
- 30/11/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Security governance policies available upon request
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Fortinet can provide documentation on their configuration and change management approach on request.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Fortinet can provide documentation on their Vulnerability Management approach on request.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Fortinet can provide documentation on their proactive monitoring approach on request.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Fortinet can provide documentation on their Incident Management approach on request.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Separation between users
- Virtualisation technology used to keep applications and users sharing the same infrastructure apart
- Yes
- Who implements virtualisation
- Supplier
- Virtualisation technologies used
- Other
- Other virtualisation technology used
- FortiCloud may leverage virtual machines within its infrastructure to host various services and components. Virtualization technologies such as VMware, KVM (Kernel-based Virtual Machine), or Microsoft Hyper-V may be used to create and manage these VMs.
- How shared infrastructure is kept separate
- FortiCloud leverages various security mechanisms and controls to enforce tenant isolation at the network, application, and infrastructure levels. This includes network segmentation, access controls, encryption, and other security measures to prevent cross-tenant attacks and unauthorized access between different organizations
Energy efficiency
- Energy-efficient datacentres
- Yes
- Description of energy efficient datacentres
- Documentation on the EU code of conduct for Energy Efficient data centres can be provided upon request
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
FullProxy's position on Social Values can be provided upon requestCovid-19 recovery
FullProxy's position on Social Values can be provided upon requestTackling economic inequality
FullProxy's position on Social Values can be provided upon requestEqual opportunity
FullProxy's position on Social Values can be provided upon requestWellbeing
FullProxy's position on Social Values can be provided upon request
Pricing
- Price
- £100 a unit
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- A free or trial version/PoC can be requested from FullProxy. More details can be provided upon request.