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FullProxy Ltd

Security as a service ( FortiCloud)

FortiCloud is a comprehensive cloud-based security management and analytics solution from Fortinet. It provides organisations with centralised visibility, control, and actionable insights across their entire Fortinet security infrastructure, simplifying security operations and enabling better protection against cyber threats.

Features

  • Centralised management of Fortinet devices and security infrastructure
  • Security fabric integration for coordinated threat response
  • Analytics, visibility, and compliance reporting
  • Automation and orchestration of security operations
  • Cloud-based sandboxing for advanced threat protection
  • Security ratings and improvement recommendations
  • Multi-tenant support for MSSPs and enterprises
  • FortiGate Cloud Management
  • Threat Intelligence
  • Flexible Deployment Options

Benefits

  • Centralised management, reduces operational complexity
  • Scalable and flexible cloud-based platform
  • Enhanced security visibility and analytics
  • Improved threat detection and response
  • Increased operational efficiency through automation
  • Cloud-based sandboxing for advanced threat protection
  • Muti-tenant support for MSSPs and enterprises
  • Actionable recommendations for security posture improvement
  • Reduces costs with cloud-based delivery model
  • Seamless integration with Fortinet's Security Fabric

Pricing

£100 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 9 1 4 5 6 0 3 4 2 1 5 3 9 2

Contact

FullProxy Ltd Chris Templeton / Ewan Ferguson
Telephone: 0141 291 5500
Email: g-cloud@fullproxy.com

Service scope

Service constraints
Details provided within supplied documentation
System requirements
  • Requirements dependent upon environment in which products are deployed
  • See vendor website or documentation for details
  • Minimum requirements are available at Fortinet.com

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Response time SLAs are negotiable with the client
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
N/A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
Access to Fortinet Support differs with contract purchased. Fortinet Support are available 24x7x365.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Pre-sales consultancy Online Training User documentation
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
No user data is retained as part of the service.
End-of-contract process
Renewal notice issued 90 days prior to contract end date.

Using the service

Web browser interface
Yes
Using the web interface
Admin users on the FortiCloud web interface typically have extensive control over various aspects of their Fortinet devices and services.
Device Management: Admin users can manage their Fortinet devices registered with FortiCloud, including configuring settings, updating firmware, and monitoring device status.
Policy Configuration: They can create and manage security policies, VPN configurations, and network settings to ensure optimal performance and security for their network infrastructure.
User Access Control: Admin users can manage user accounts and permissions, granting or revoking access to specific features and resources within the FortiCloud platform.
Monitoring and Reporting: They have access to monitoring tools and reporting features to track network activity, performance metrics, and security events, allowing them to identify and respond to issues effectively.
Backup and Restore: Admin users can perform backups of device configurations and settings, as well as restore them when necessary, to ensure continuity of operations and data integrity.
Alerts and Notifications: They can configure alerts and notifications for critical events and conditions, enabling proactive management and timely response to potential security threats or operational issues.
Integration with FortiGate: Admin users can integrate FortiCloud with FortiGate devices to leverage additional features and capabilities for unified threat management and network security.
Web interface accessibility standard
WCAG 2.1 AAA
Web interface accessibility testing
As per Fortinet's documentation
API
Yes
What users can and can't do using the API
Admin users can perform a wide range of tasks through the FortiCloud API, enabling automation, integration with other systems, and custom scripting to manage their Fortinet devices and services including.
Device Management, Policy Configuration, User Access Control, Monitoring and Reporting, Backup and Restore, Alerts and Notifications, Integration with Third-Party Systems.
Custom Scripting and Automation: The FortiCloud API enables admin users to develop custom scripts and automation workflows tailored to their specific requirements, allowing for greater flexibility and control over their network infrastructure.
API automation tools
  • Ansible
  • Chef
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
Configuration data can be archived in a compressed multi-file archive or single file format and downloaded. The API can also be used to export the config.
Usage notifications
Yes
Usage reporting
  • API
  • Email
  • SMS

Analytics

Infrastructure or application metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Fortinet

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Configuration backups, scheduled and on-demand
  • Granular restore capability allows for full or partial configuration restore.
Backup controls
FortiCloud allows administrators to schedule regular backups of device configurations, including firewall policies, network settings, VPN configurations, and other device-specific configurations. These backups are stored securely in the cloud, providing a centralized repository for configuration archives.
In addition to automatic backups, administrators can initiate on-demand backups of device configurations at any time through the FortiCloud web interface or API. This flexibility allows for ad-hoc backups before making significant configuration changes or updates.
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users schedule backups through a web interface
Backup recovery
Users can recover backups themselves, for example through a web interface

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Availability of the deployed service is the responsibility of the customer
Approach to resilience
This information can be made available upon request
Outage reporting
This information can be made available upon request

Identity and authentication

User authentication
Username or password
Access restrictions in management interfaces and support channels
Role based access control
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password
Devices users manage the service through
Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Audit information for users

Access to user activity audit information
Users receive audit information on a regular basis
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International Ltd
ISO/IEC 27001 accreditation date
30/11/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Security governance policies available upon request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Fortinet can provide documentation on their configuration and change management approach on request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Fortinet can provide documentation on their Vulnerability Management approach on request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Fortinet can provide documentation on their proactive monitoring approach on request.
Incident management type
Supplier-defined controls
Incident management approach
Fortinet can provide documentation on their Incident Management approach on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Other
Other virtualisation technology used
FortiCloud may leverage virtual machines within its infrastructure to host various services and components. Virtualization technologies such as VMware, KVM (Kernel-based Virtual Machine), or Microsoft Hyper-V may be used to create and manage these VMs.
How shared infrastructure is kept separate
FortiCloud leverages various security mechanisms and controls to enforce tenant isolation at the network, application, and infrastructure levels. This includes network segmentation, access controls, encryption, and other security measures to prevent cross-tenant attacks and unauthorized access between different organizations

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Documentation on the EU code of conduct for Energy Efficient data centres can be provided upon request

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

FullProxy's position on Social Values can be provided upon request

Covid-19 recovery

FullProxy's position on Social Values can be provided upon request

Tackling economic inequality

FullProxy's position on Social Values can be provided upon request

Equal opportunity

FullProxy's position on Social Values can be provided upon request

Wellbeing

FullProxy's position on Social Values can be provided upon request

Pricing

Price
£100 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A free or trial version/PoC can be requested from FullProxy. More details can be provided upon request.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.