Extended Detection & Response (XDR) Service
Extended Detection and Response (XDR) service that identifies, contains and responds to cyber threats, ensuring the continual protection of an organisation’s assets and reputation. Our XDR service provides deep threat visibility and the ability to shut down attacks before they cause damage and disruption. (Microsoft Azure Sentinel)
Features
- 24/7 SOC for proactive threat hunting and incident response
- On-premise, hybrid & cloud security monitoring (AWS, Azure, M365, G-Suite)
- Experienced professionals with offensive and defensive security expertise
- High-quality threat intelligence from internal and external sources
- Full incident analysis, investigation and triage
- Actionable remediation guidance and automated response actions
- SIEM, SOAR, UEBA, EDR
- Vulnerability Management - VM
- Network Detection & Response - NDR
- SIEM, EDR, NDR - Full SOC Visibility Triad Solution
Benefits
- Supplies everything needed to detect and respond to threats
- Quickly elevates cyber security resilience to minimise risk
- Enhances threat visibility and coverage across networks and endpoints
- Identifies advanced threats that evade traditional security controls
- Accelerates incident response to eliminate threats before they cause damage
- Improves situational awareness amongst stakeholders
- Fast to deploy and realise value
- Avoids capital expenditure by supplying all resources as a subscription
- Best of breed, vendor agnostic platform
- Acts as extension of an organisation's in-house team
Pricing
£2,000 a unit a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
7 8 1 7 2 7 3 2 9 5 6 4 7 1 0
Contact
Wizard Cyber
Adam Jones
Telephone: 0800 029 1505
Email: adam.jones@wizardcyber.com
Service scope
- Service constraints
- https://docs.microsoft.com/en-us/azure/sentinel/quickstart-onboard
- System requirements
- https://docs.microsoft.com/en-us/azure/sentinel/
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24x7
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- 24x7
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Wizard Cybers project management & onboarding team work closely with clients to define a service implementation plan. This plan is then actioned by the implementation team, supported by the SIEM Engineering team.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- SIEM is deployed in customer environment and we never store any SIEM instances in our direct ownership. Data can be requested from our CYBERSHIELD system. Data download charges may apply.
- End-of-contract process
-
Once a contractual agreement has ended, Wizard Cyber will, upon request, provide all data, confidential information and documentation that it holds in a readable format or CSV. Wizard Cyber will also ensure that it retains all records and data in accordance with applicable law.
Where required, Wizard Cyber can provide a range of exit assistance services to help the organisation to transition the service to an alternative supplier or manage the service themselves. The required assistance will be scoped and a suitable exit management plan will presented to the organisation with an estimation of the required professional services.
Wizard Cyber will always ensure that exit assistance services are performed in a professional, efficient, and orderly manner. Wizard Cyber can also provide continued support once a contractual agreement has ended up until the organisation is ready to transition these services. Additional charges will apply accordingly.
Using the service
- Web browser interface
- No
- API
- No
- Command line interface
- No
Scaling
- Scaling available
- Yes
- Scaling type
- Automatic
- Independence of resources
- The SIEM Solution is cloud based which is highly scalable and means we do not have any restrictions.
- Usage notifications
- Yes
- Usage reporting
-
- Other
Analytics
- Infrastructure or application metrics
- Yes
- Metrics types
- Other
- Other metrics
- SOC & Security Statistics
- Reporting types
-
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a CHECK service provider
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Hardware containing data is completely destroyed
- Equipment disposal approach
- A third-party destruction service
Backup and recovery
- Backup and recovery
- No
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- < 99.9%
- Approach to resilience
- Available on Request
- Outage reporting
- Email Alerts
Identity and authentication
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
-
Allow approved individuals can discuss account.
Access Control/RBAC in place on Portal. - Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Devices users manage the service through
- Directly from any device which may also be used for normal business (for example web browsing or viewing external email)
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Between 6 months and 12 months
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ISOQSL
- ISO/IEC 27001 accreditation date
- 09/10/2017
- What the ISO/IEC 27001 doesn’t cover
- Scope includes entire organisation
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
-
ISO 27001 Information Security Policies & Processes
Available on Request
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
-
Wizard Cybers CYBERSHIELD platform includes a ticket management system, which tracks and displays all system changes. We have various modules within the system to track certain areas such as ARC - Analytical Rule Control module for use case changes.
Prior to any system change being performed, the SIEM engineering team assesses the potential security impact. It also takes into account the status of any open tickets. - Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- As a managed security service provider, Wizard Cyber utilises a combination of aggregated threat intelligence, proactive vulnerability scanning, and penetration testing to ensure the platform is rigorously tested and continually patched.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
Wizard Cybers XDR service is not only available to customers, but also deployed internally to proactively detect and respond to threats.
Utilising the full suite of detection tools and methodologies available to customers, Wizard Cybers SOC also ensures its own operations are monitored for threats 24/7.
When an incident is detected, Wizard Cybers incident responders are available to perform immediate threat analysis and remediation. - Incident management type
- Supplier-defined controls
- Incident management approach
- Wizard Cyber follows the CREST Cyber Security Incident Response (CSIR) scheme.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Separation between users
- Virtualisation technology used to keep applications and users sharing the same infrastructure apart
- No
Energy efficiency
- Energy-efficient datacentres
- Yes
- Description of energy efficient datacentres
- Microsoft Azure
Social Value
- Fighting climate change
-
Fighting climate change
Cloud Based Service
Azure Datacentres - Energy Efficient
Pricing
- Price
- £2,000 a unit a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- 30-60 Day POV