Linzjay Technologies Ltd

Cloud Hosting Services

Linzjay Technologies can help you design and implement the best cloud integration platform for your needs. With cloud services hosted by us, you’ll never have to worry about management, maintenance, or equipment to help keep your systems running smoothly.

Features

  • Cloud Infrastructure as a service (IaaS)
  • Hosted Email Solutions
  • Cloud Hosted Desktops
  • Cloud Backup as a Service (BaaS)
  • Data Center Hosting
  • Cloud Platform as a Service (PaaS)
  • Cloud Software as a Service (SaaS)
  • Cloud Desktop as a Service (DaaS)
  • Cloud Disaster Recovery as a Service (DRaaS)

Benefits

  • Effective Management and Maintenance
  • Cost Efficient
  • Scalability and Reliability
  • Design according to clients specification
  • Effective Backup Restore Solution

Pricing

£5,000 to £250,000 a transaction a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@linzjaytechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 5 2 3 3 0 5 3 2 5 9 2 5 3 8

Contact

Linzjay Technologies Ltd Akande Babatunde
Telephone: 07930359698
Email: info@linzjaytechnologies.com

Service scope

Service constraints
N/A - we work round our clients requirement
System requirements
  • What the goal is
  • We can supply all infrastructure including desktops, laptops and mobiles

User support

Email or online ticketing support
Email or online ticketing
Support response times
Weekend support is on request or on-demand.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Clients can submit enquiries and support request directly from the web chat link on our website
Web chat accessibility testing
Twark
Onsite support
Onsite support
Support levels
Every business whether small or big needs to keep their IT infrastructure in place so the business can run smoothly. We provide IT support and consultation across a wide range of services. Linzjay Technologies is an end to end technology solutions provider company that combines expertise, creativity and versatility for your success. Our solutions help businesses migrate to the cloud, improve operations on-premise through managed IT services and nationwide 24/7 onsite IT support.

Our affordably and seamlessly IT Support Solutions provides the following:
• Unlimited IT Support
• 24/7 Monitoring
• Remote IT Support
• Deskside IT Support
• 1st ,2nd ,3rd and 4th line Technical Support
• Consultancies
Support available to third parties
Yes

Onboarding and offboarding

Getting started
At Linzjay Technologies Ltd, on signing an agreement with a client we always assign an Architect to work along with the customer to gather informations and requirements. Then we assign a PM to coordinate the setup, depending on the customer's preference, we offer onsite training, remote training and online training.

We documents all processes and provide some Knowledge based document to the customer before and after handover.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
At End-of-Contract, out Architects and PMs works with the clients to decide on data migration and retentions etc.
End-of-contract process
All these are customer specific and varies from one customer to the other.

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
We use various Auto-Scalling tools and Load Balancers
Usage notifications
Yes
Usage reporting
  • Email
  • Other

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • Memory
  • Network
  • Number of active instances
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
All major Cloud providers i.e AWS, Azure, GCP, IBM etc

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Email Solution
  • Files and Data
  • Virtual Machines
  • Databases
  • Hosted Datacentre.
Backup controls
Yes, Customers have control on what they backup.
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
Scheduling backups
Users contact the support team to schedule backups
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
We offer 24/7 availability but support arrangements varies with individual customers requirement.
Approach to resilience
Information available on request
Outage reporting
Telephone Reports and email alerts

Identity and authentication

User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Details available on request
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
UKAS
ISO/IEC 27001 accreditation date
30/09/2020
What the ISO/IEC 27001 doesn’t cover
Currently undergoing assessment for certification
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Details available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Currently been developed
Vulnerability management type
Undisclosed
Vulnerability management approach
Details available on request
Protective monitoring type
Undisclosed
Protective monitoring approach
Details available on request
Incident management type
Undisclosed
Incident management approach
Details available on request

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
VMware
How shared infrastructure is kept separate
Each organisation are kept apart with dedicated firewall and clustering

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Details available on request

Social Value

Fighting climate change

Fighting climate change

n/a
Covid-19 recovery

Covid-19 recovery

n/a
Tackling economic inequality

Tackling economic inequality

n/a
Equal opportunity

Equal opportunity

yes
Wellbeing

Wellbeing

yes

Pricing

Price
£5,000 to £250,000 a transaction a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Details available on request

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@linzjaytechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.