APPTechnology

Droplet - Solving Application Compatibility Issues on Desktops or Servers

Droplet is an application containerisation solution that allows you to migrate your users to Windows 10, 11 or Server 2022 without worrying about application compatibility issues. 16Bit and 32Bit applications can be securely locally run or via a browser, maintaining your user experience and application functionality.

Features

  • Browser based application containerisation
  • Droplet hosted applications to work offline
  • Transfer Windows NT, XP and W7 applications to Droplet
  • 16Bit and 32Bit applications run on 64Bit Windows 10
  • Interaction with Desktop can be restricted
  • Standardise your applications across Windows and Android
  • Droplet container can be time limited for restricted applications

Benefits

  • Applications transfered to droplet can be hosted on any OS
  • Offline operation and file sync when on network

Pricing

£12.95 to £25.90 a user a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 5 4 8 8 7 3 5 8 9 9 4 2 8 3

Contact

APPTechnology Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk

Service scope

Service constraints
None
System requirements
Buyer can supply own OS licensing for internal container use

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 / 7 support
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Technical account manager appointed to subscription customers.
Various support models available based on application function and business criticality, on a per customer basis.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Implementation training is given to transfer solution administration and application onboarding to customers resources. Additional professional services are available for onboarding of applications to the Droplet container.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Droplet subscription licensing controls the containers access, access to the droplet container is removed once subscription finishes.
End-of-contract process
No offboarding costs are involved.

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Each Droplet container is processed locally on the user machine / hardware. Additional user demand does not impact on the users service.
Usage notifications
Yes
Usage reporting
Email

Analytics

Infrastructure or application metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
APP-UX Limited

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Browser based container is temporary and session terminates on application closure.
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Once distributed from the cloud, Droplet application containers do not require connectivity, therefore are not subject to uptime guarantee limits.
Approach to resilience
Once distributed, Droplet application containers can operate offline. based on specific configuration any changes to an application's data can be synced to your environment when the hardware connects to your physical network.
Outage reporting
No

Identity and authentication

User authentication
Username or password
Access restrictions in management interfaces and support channels
Supplier-defined controls
Access restriction testing frequency
At least once a year
Management access authentication
Username or password
Devices users manage the service through
Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Cyber Essential Plus and internal standards
Information security policies and processes
As Droplet application containers are hosted on a user hardware, we do not store or process any customer data.

Internal policies and processes are supplier defined controls.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Supplier-defined controls
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Supplier-defined controls
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Supplier-defined controls
Incident management type
Supplier-defined controls
Incident management approach
Supplier-defined controls

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
No

Social Value

Fighting climate change

Fighting climate change

As per APPtechnology Environmental, Sustainability and Waste Policy v2 May 2021
Covid-19 recovery

Covid-19 recovery

As per APPtechnology Business Continuity Plan v4 May 2021
Tackling economic inequality

Tackling economic inequality

The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.
Equal opportunity

Equal opportunity

As per APPtechnology Equal Opportunities Policy v2 May 2021

Pricing

Price
£12.95 to £25.90 a user a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Limited PoC at no cost

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.