IBM United Kingdom Ltd

IBM Cloud Object Storage

IBM Cloud Object Storage is a scalable cloud-storage service, designed for high durability, resiliency and security, leveraging encryption key options, automated built in tier classification and cost optimisation. Accessed via self-service portal, RESTful or S3 APIs, or via SDKs. Deployed in UK, European or worldwide datacentres.

Features

• Reliable and flexible storage -Designed for data durability of 99.999999999%
• Resiliency options to match workloads with worldwide availability zones
• Protect and secure - Data-at-rest and Data-in-motion is encrypted.
• Default server-side encryption, Bring Your Own Key security option
• Support for exponential data growth of enterprise/cloud native workloads
• Flexible built-in storage tiers for access needs, and cost optimisation
• Aspera high-speed transfer removes barriers of size, distance and complexity
• Mass Data Migration uses storage devices to accelerate cloud movement
• Archive data for long term retention, lock data for compliance
• Deployment options- Dedicated, Public and/or Hybrid cloud models

Benefits

• Highly available, consistent object storage solution across multiple UK DC’s
• Zero downtime for software upgrades, hardware refresh or expansion
• Immutable - Protect data from deletion on modification
• Application of advanced AI techniques to data available
• Leverage Object Storage as a data store for OpenShift Containers
• Options to query your data with SQL Query, Watson Skills
• Reduced complexity/costs with one secure/protected repository
• Fully customisable for setup, easy access through IBM Cloud Portal
• Integration with IBM Cloud Key Management Services available
• UK_OFFICIAL-direct connection to internet, work towards RLI/SLI connection

£0.00 to £0.07 a gigabyte a month

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

973419833884225

Contact

Anne-Marie Wheeler
0207 202 3000
ukcat@uk.ibm.com

Service scope

• Service constraints: The platform is a 24x7 available service. Any planned maintenance will not impact availability. Access to the service is via RESTful API or the IBM Cloud Portal.
• System requirements: Internet access to reach IBM Cloud portal

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: Visit https://cloud.ibm.com/docs/overview/accessibility?topic=overview-accessibility-platform#accessibility-features-for-ibm-cloud for more information of accessibility
• Onsite support: No
• Support levels: IBM provides free basic level support protection included with an IBM Cloud subscription or pay-as-you-go account. Advanced support is recommended for environments with a limited number of business-critical applications. Premium Support is for mission-critical environments that have a strategic dependency on IBM Cloud; IBM provides a dedicated Technical Account Manager with this support tier. The support policies for Platform and Infrastructure Services are available in the IBM Cloud UI and provide details of available support options, as well as information on access, support business hours, severity classification, and support resources and limitations. IBM uses commercially reasonable efforts to respond to support requests; however, there is no specified response time objective for basic level support. Unless otherwise agreed in writing, support is available only to Client (and its authorized users) and not to any end users of Client’s solutions. Client is solely responsible for providing all customer support and services to its end users. An online support forum is available at no charge at https://www.ibm.com/mysupport/s/forumshome or join the IBM’ development community at https://developer.ibm.com/community/. Both sites are monitored by IBM developers and employees.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide comprehensive online documentation (available through the IBM Cloud Dashboard), tutorials, free online training course and hundreds of tutorials and articles available on our developerWorks portal.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: IBM Cloud Object Storage is a perpetual service with monthly billing. It is at the users discretion when the service is stopped. This would be done by either destroying the account and data. Or migrating the data out of the platform to another storage medium, likely to be another object store.
• End-of-contract process: At end of contract IBM will provide reasonable assistance to to facilitate the end of the Services (should they reach the end of their intended purpose) and/or the effective and orderly transfer of the Services back to organisation and/or to enable another party chosen to take over the provision of all or part of the Services. ; The following provisions shall apply without prejudicing or restricting the generality of this obligation: It is agreed that reasonable IBM charges may apply relating to provision of exit management services and that such charges shall be agreed between the parties through the Exit Plan drafting process.; ; Specific to this service; 1) Service will be cancelled/discontinued based upon IBM Cloud Portal. ; 2) Buyer will have to transfer any data from the Object Store to the new destination, possibly using the API calls including S3

Using the service

• Web browser interface: Yes
• Using the web interface: Users can create new applications & services, manage those services, configure services and instances, manage role-based access and teams, they can view alerts and status, they can access documentation all through the IBM Cloud Dashboard.
• Web interface accessibility standard: None or don’t know
• How the web interface is accessible: IBM Cloud includes the following major accessibility features: Keyboard-only operation and operations that use a screen reader (for more information visit https://cloud.ibm.com/docs/overview/accessibility?topic=overview-accessibility-platform#accessibility-features-for-ibm-cloud)
• Web interface accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: There is a complete API available for managing the service this includes; - Account Creation; - Bucket Creation; - ACL definitions; ; The defined service user will setup further user accounts and buckets providing Access Controls accordingly. With appropriate permissions users can the use standard S3 SDK's and methods to create buckets and proceed to PUT, GET and DELETE data.
• API automation tools:
  • Ansible
  • Chef
  • OpenStack
  • Terraform
  • Puppet
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• Command line interface: Yes
• Command line interface compatibility:
  • Linux or Unix
  • Windows
  • MacOS
• Using the command line interface: IBM Cloud CLI provides a unified way for you to interact with your applications, virtual servers, containers, and other components in IBM Cloud through a command line interface. It also leverages command line tools from Cloud Foundry, Docker, and the OpenStack community when you interact with specific compute types. IBM Cloud CLI helps you handle the environment settings when these community tools are used. The commands in IBM Cloud CLI are organized by name spaces, to provide a structural overview. If you are using Bash or Zsh, the autocomplete feature in IBM Cloud CLI provides suggestions and allows you to complete commands and their arguments. These features make it easier for you to find and use the right commands. The IBM Cloud CLI command line interface is not supported by Cygwin. Use the IBM Cloud CLI in a command line window other than the Cygwin command line window.

Scaling

• Scaling available: Yes
• Scaling type: Automatic
• Independence of resources: Some IBM Cloud Infrastructure components are always shared - the data center is a shared space, the management infrastructure (Operations and Business support services) are shared, the core network devices are shared. ; ; The Cloud Object Storage infrastructure employs multiple access points within the design. Load Balancing ensures that there are no hot spots within the service and that no single connection can adversely affect the overall service.
• Usage notifications: Yes
• Usage reporting:
  • API
  • Email
  • SMS

Analytics

• Infrastructure or application metrics: Yes
• Metrics types: Other
• Other metrics: Storage Pools
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

• Backup and recovery: Yes
• Backup controls: Schedule backups.
• Datacentre setup:
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
• Scheduling backups: Users schedule backups through a web interface
• Backup recovery:
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: Other
• Other protection within supplier network: Generically, IBM Cloud has three networks :- 1)Public Network is a customer responsibility to ensure service is enabled with SSL or other suitable data encryption technology; Private Network used to transmit data within environment via encryption of their choice (network has no internet connectivity) Management Network means IBM Cloud API’s may only be accessed via SSL, using user-specific key Within the direct connect service, IBM will provide the port, the buyer is free to implement the method based on the infrastructure within their environment mapping to IBM Cloud infrastructure selected as part of end-to-end solution

Availability and resilience

• Guaranteed availability: IBM provides service level agreements (SLAs) for IBM Cloud services. Service levels based on downtime do not include time related to exclusions, UI unavailability, or time to reload, configure, enable, or access content or include other services indirectly affected by an outage (Downtime). SLAs are available only if Client is compliant with the Agreement terms and do not apply to any third party including Client’s end users. SLAs do not apply to beta, experimental, trial, or no-charge Cloud Services. SLAs are not a warranty and are Client’s exclusive remedy for IBM’s failure to meet a specified service level. IBM will validate SLA claims based upon information provided and IBM system records. IBM provides a 99.95% availability SLA for Platform Services: i) configured for high availability and distributed across multiple IBM Cloud public regions; or ii) provisioned across multiple dedicated or local environments in geographically separated data-centers. In addition, IBM provides a 99.9% availability service level for multiple instances of a Platform Service provisioned within a single dedicated or local environment.
• Approach to resilience: Cloud Object Storage patented object-based storage ; uses advanced information dispersal algorithms coupled with encryption to secure, virtualize, and transform data across a range network of storage nodes to reduce cost and increase efficiency of storage infrastructure.; This means that data may be replicated to a second DC and/or dispersed across three DCs with the safeguard that of one of the DCs is lost the data will be secure and may be restored from the nodes on the other two DCs.
• Outage reporting: From time to time, events occur in the IBM Cloud that require IBM Cloud to take action. Sometimes these events are unexpected and sometimes there are planned maintenance activities required to keep the Cloud operating at its peak condition. While IBM Cloud makes every effort to isolate our customers from these events, sometimes it becomes necessary to take certain equipment off-line. Regardless of the impact to our customers, it is always necessary to be transparent, timely and informative. We believe it is best to put our customers in control of their Cloud experience, and so our policy is to push information to our customers that explicitly subscribe to this process on the customer Portal. Therefore it is important that our customers understand how to make notifications work for them.

Identity and authentication

• User authentication: Public key authentication (including by TLS client certificate)
• Access restrictions in management interfaces and support channels: To manage services users must have valid user accounts, secured via username/password and (at least) one other security question. IBM creates first user account but has no further access to account. The portal allows the administrator to create users, grant access and operational permissions, on a ‘least privilege’ basis. Users can only access and carry out functions when permissions are explicitly granted, each user is responsible for implementing secure password and secondary question. All activities are logged for auditing purposes. Customers are responsible for onboarding and offboarding users and continuous business needs checks relating to user accounts
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
• Devices users manage the service through: Dedicated device on a government network (for example PSN)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BVCH SAS UK Branch
• ISO/IEC 27001 accreditation date: 19/12/2018
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 16/10/2017
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: Yes
• Who accredited the PCI DSS certification: Weaver and Tidwell, L.L.P.
• PCI DSS accreditation date: 30/11/2021
• What the PCI DSS doesn’t cover: We have PCI-DSS accreditation for Payment Card Industry - as Service Provider.
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017
  • ISO 27018
  • Cloud Security Alliance - STAR registrant
  • Privacy shield framework EU Model clauses
  • SOC 1,2,3

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: IBM has an Information Technology (IT) Security policy that establishes the requirements for the protection of IBM's worldwide IT systems and the information assets they contain, including networks and computing devices such as servers, workstations, host computers, application programs, web services, and telephone systems within the IBM infrastructure. IBM’s IT Security policy is supplemented by standards and guidelines, such as the Security Standards for IBM's Infrastructure, the Security and Use Standards for IBM Employees and the Security Guidelines for Outsourced Business Services. Such are reviewed by a cross-company team led by the IT Risk organization every six months. IBM has a dedicated Vice President of IT Security who leads a team responsible for IBM's own enterprise data security standards and practices. Responsibility and accountability for executing internal security programs is established through formal documented policies. IBM Services teams also have dedicated executives and teams who are responsible for information and physical security in the delivery of our client services. We have a published information security policy which is shared upon customer engagement

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All components are tracked to enable evergreen technology, within this approch change management procedures ensure all changes to customer impacting services are thoroughly reviewed, tested and approved and provide notice in advance. All change management processes are documented. Notices are communicated to customers via email and service console, ideally scheduled during regular maintenance windows, though short-notice, emergency changes can occur. Processes include technical peer review including change rollback, full testing and approval. Changes are rippled through the full environment, IBM Cloud does not configure/manage customer deployments, they must implement configuration and change management processes.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: IBM seek to ensure protection through monitoring and vulnerability scans, run on the entire IP range on the management network. Vulnerabilities are assigned a CVSS score and ticket/due date. Actions go through change management to reduce disruption to services, notices are communicated via email & service console. Emergency changes may occur usually as a result of particular perceived security threat/immediate risk to service. always weighed against service disruption Customers have responsibility for vulnerability/threat management within workloads; IBM provide access to security software, appliances and two-factor authentication tools - the management network provides access to patch management services.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Environment is fully monitored; key security and operational metrics gathered/analyzed Tools such as FireEye and Qradar montior for intrustion/anomalous activity. Alerts, offenses/incidents are tracked until resolved, and after-action information collected; configuration includes alarms providing early warnings of events. Monitoring is backed by industry standard incident management policies/procedures, DCs staffed on a 24x7x365 basis so all incidents are reacted to and dealt with consistently. Monitoring is configured to detect security-based attacks, such as Denial of Service with detailed procedures if such an attack is identified Customer portal has a Local Network Status displaying active issues
• Incident management type: Undisclosed
• Incident management approach: IBM has a fully documented incident management with swift response, ensuring personnel understand roles/responsibilities through to resolution. Data centres are staffed/monitored, with proactive monitoring of the underlying infrastructure; incidents identified are acted upon without delay, avoiding or minimizing service disruption. IBM SOC maintains incident response procedures, when tooling triggers the incident is tracked, if customer impact SOC involves IBM CSIRT. Processes are regularly and independently audited as part of ISO 27001 compliance. Customers report incidents via the 24/7 IBM Close IaaS support or portal - typical initial response within 20 minutes. More immediate responses is via phone or chat

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Separation between users

• Virtualisation technology used to keep applications and users sharing the same infrastructure apart: No

Energy efficiency

• Energy-efficient datacentres: Yes
• Description of energy efficient datacentres: Read all about it here: https://www.ibm.com/ibm/environment/climate/datacenter_energy.shtml

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  IBM are committed to achieving net zero greenhouse gas emissions globally by 2030. On this path, IBM are on track to have reduced greenhouse gas emissions by 65% (against 2010 base) in 2025, and 75% of our global electricity consumption will be from renewables by 2025. The IBM UK Carbon Reduction Plan (CRP) is published annually in which we report progress in achieving Net Zero; most recent in September 2023.; In fulfilling our responsibilities under our contracts, our staff operate in line with our IBM Environmental Policy and implemented through our worldwide Environmental Management System (EMS), which covers objectives including achieving our net zero greenhouse gas commitment, reduction in water use, reduction in waste going to landfill, creating green space, enhancing the natural environment and improving air quality. Local initiatives are in place around IBM and client’s locations, promoting e.g. shared or zero-carbon travel, various cycle-to-work and car-share initiatives/incentives as well as environmentally focused volunteering.; To influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection/improvement, we include Social Responsibility and Environmental Management requirements in subcontracts and encourage staff to work with the wider teams on improvements. In some locations, an ‘Environmental Business Resource Group’ promotes Green sustainability, also through community-based activities.; In 2020 IBM launched the ‘responsible.computing’ initiative, which addresses modern computing challenges and integrates aspects of sustainability, climate, ethics, openness, privacy, and security. We assess proposed technical solutions against efficient energy usage.; IBM began detailed tracking and monitoring of our environmental footprint in 1990 - being forthright and transparent in our impact long before it was fashionable or required. We have made significant improvements over the last 30 years and will continue to report transparently on impacts and progress, using ‘Sustainable by Design’ framework and tools such as CO2 Emissions-Estimator and/or Envizi.

  Covid-19 recovery

  We have continued promoting initiatives created to support COVID-19 recovery aimed at both communities and our/partners’ workforce. To help local communities manage and recover from the impacts of COVID-19 IBM have created employment and re-training opportunities. IBM provided a free, fully online offering called SkillsBuild Reignite, tailored for job seekers, and those needing to grow their digital skills. Once an initial 30-hours of online learning was completed, Reignite offered free one-on-one coaching, seminars and facilitated discussions from IBM volunteers.; IBM encourage our staff, suppliers, and customers to support our local communities through IBM Community Engagement Portal. The IBM.org Volunteer’s Portal manages over 1.3 million hours of volunteering by IBM employees. IBMers are allowed to make a charitable contribution of £7 for every hour of volunteering to their chosen charity.; We support our extensive ecosystem of external SME's managing/recovering from the impacts of COVID-19. IBM has invested to help reduce barriers to entry that may preclude participation in delivery by SMEs. This could relate to financial standing, ability to accept risk, invest in bids, or ability to supply sufficient volumes of resources.; We have had several initiatives to support staff with the impact of the COVID-19 and extended those initiatives to clients/partners. Mental health support has been available at all times to all of our staff and their families, and we have trained volunteering staff as mental health first aiders, with programmes in place to tailor a gradual return to work e.g. following illness. ; IBM reimagined many of our workplaces and policies to support COVID-19 recovery. We have implemented our Work from Home Pledge & Hybrid Working Pledge for all staff, which ensures we establish and respect new boundaries and support each other in this new way of working and living. IBM continue promoting an ongoing Hybrid working approach.

  Tackling economic inequality

  IBM invest to understand of the causes and effects of inequality. We run multiple initiatives to attempt to level opportunity, focused on our stated social-responsibility goal to support education and skills development in Science and Technology, with a specific focus on those who may not otherwise be attracted, or have the opportunity, to develop those skills.; The ‘IBM Ignite’ scheme, a national Movement to Work programme, offers vocational traineeships and work experience to disadvantaged youth unemployed. Together with City Gateway, our London charity partner, IBM offer 2-week, onsite, workplace programmes to break the cycle of ‘no work experience, no job’.; IBM are proud to have created skillsbuild.org. This is a global programme, and for the UK offering IBM have partnered with ACH.org.uk, a social enterprise working to resettle refugees through labour market and social integration, City Gateway, a London charity working with disadvantaged young people, women and families in deprived areas to build skills and ambition, and SaluteMyJob, a charity creating opportunities for ex-Servicemen and women under the armed forces covenant. The SkillsBuild programmes offer training, in-person support, credentials and opportunities to put the learning into practice. In addition to the direct training through charity partners, SkillsBuild is now also available free to all online. The SkillsBuild training gives recognised qualifications to those searching for employment in a digital economy. In addition, the programme gives job-search skills, teaches agile methods and design thinking, and has specific training in growing IT fields, such as cybersecurity, big data, artificial intelligence.; IBM UK employ around 100 school-leaver apprentices every year. Our award-winning programme offers apprenticeships ranging from Level 3 to Level 6, with all apprentices employed as permanent employees from Day 1. We also launched Early Professional Affiliates Hiring programme enabling us to further acquire talent from underrepresented groups.

  Equal opportunity

  In 1942, IBM hired blind psychologist Michael Supa to create a programme for hiring and training people with disabilities. Supa then worked in IBM institutionalising disability representation and equality for 37 years, and 80 years after he was hired IBM continue to lead in Accessibility, Inclusive hiring, and Representation to reduce the disability employment gap. The Accessible Workplace Connection portal makes it easy for managers to accommodate IBMers who consider themselves to have disabilities, and all recruitment activities are accessible and open. IBM support all employees in training and developing new skills relevant to them, with at least 40 hours of structured training required every year; called THINK40. The training can link to recognised, external qualifications, building skills relevant to the contract. IBM is accommodating of those with additional needs, ensuring all training is inclusive.; IBM believes that a diverse and inclusive work environment drives higher quality delivery. We have created employment/training opportunities for those with protected characteristics in the UK since 1912. Our 300+ employee-led communities support ethnic minorities, neurodiversity, LGBTQ+, females, veterans and more through regular events within their communities. Every IBMer completes regular mandatory Diversity & Inclusion training, including on unconscious bias. Based on 2022 survey nearly 9 in 10 IBMers felt comfortable being themselves at work with ~5,000 more recommending IBM as a great place to work. IBM run a “BeEqual” campaign and programmes, with tens of thousands of employees making a BeEqual pledge of allyship to colleagues from minority groups and 6000 IBMers globally are certified as LGBT+ Allies, with 90+ events across UK and Ireland in 2023 focusing on inclusion, with approximately 3.5K attendees. IBM have a culture of promotion and recruitment aiming to addresses workforce inequality for all to have the opportunity to fulfil their potential.

  Wellbeing

  IBM has an advanced Health and Wellbeing Programme, recognising the criticality and benefits of a healthy and supported workforce. A wide-ranging Employee Assistance Program is provided confidentially to all employees 24/7, at no cost to them, backed up by medical insurance with annual health assessments available. IBM operate a Mental Health First Aid Programme, with over 200 qualified mental health first-aiders volunteering in the UK. These colleagues make themselves approachable as a first step. IBM UK have Disability Confident Level 2 status, winning in 2023 UK-IT-Industry Award – DEI and in 2021 the Best Employer for Diversity and Inclusion award from WM UK, due to the broad focus on D&I throughout the pandemic, including hidden disabilities and neurodiversity. IBM has a global neurodiversity hiring program (ND@IBM). ; In the new model of home/hybrid working, various initiatives have been created to maintain and improve both mental and physical health when working remotely. The IBM Working from Home Pledge includes commitments to take time out for yourself, and to check-in regularly on colleagues. It was recognised that working alone can be challenging for some, and regular sessions, support programmes and training in place to keep people connected. Managers have undertaken training to recognise those struggling and have tools of early support. A “2020 health challenge” was taken up by 20% of the permanent employee population, with 69% of participants reported being less stressed, 74% exceeded 10,000 steps a day. We continue organising ‘Exercise challenges’ on miles walked/weight loss linked to e.g. World Heart Day. Ergonomic equipment to create a better working-from-home environment is available to all.; Within projects/programmes, and as part of contract delivery, IBM seek to make these various initiatives available to joint team of staff/suppliers/customers and communities. Project and colleague-based support and health initiatives are expanded where possible to all.

Pricing

• Price: £0.00 to £0.07 a gigabyte a month
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 1 COS Service Instance; Storage up to 25 GB/month; Up to 2,000 Class A (PUT, COPY, POST, and LIST) requests per month; Up to 20,000 Class B (GET and all others) requests per month; Up to 10 GB/month of Data Retrieval; Up to 5GB of egress (Public Outbound)
• Link to free trial: https://cloud.ibm.com/catalog/services/cloud-object-storage

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.