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Gravity 9

Platform Development

gravity9’s experience of Microsoft Azure and modernisation programmes will prepare the groundwork for the evolution of your new system.
It is beneficial to work with a consultancy who can ensure an optimal long-term build-out for your organisation’s needs, including our platform bootstrap service.

Features

  • Support with deciding between IaaS, PaaS from experienced platform builders
  • Platform Bootstrap to speedily, confidently build a platform
  • Experience of how to build out using Microsoft Azure

Benefits

  • Support with the responsibility of managing and scaling the infrastructure

Pricing

£2,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at allan.hudson@gravity9.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 8 7 8 7 7 0 0 0 0 4 0 8 3 1

Contact

Gravity 9 Allan Hudson
Telephone: 07882691167
Email: allan.hudson@gravity9.com

Service scope

Service constraints
Microsoft Azure is our favoured technology, our options are possible on discussion.
System requirements
Using Microsoft Azure

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
Our Platform Service comes in different configurations and will support you in cloud planning as needed. We’ll work with you to ensure the service or product will be set up according to your business needs.
Support available to third parties
No

Onboarding and offboarding

Getting started
Our service specializes in facilitating a seamless transition for businesses looking to modernize their legacy systems and migrate to the cloud with a new platform. We offer comprehensive planning and modernisation strategies tailored to prepare your systems for the future. Our approach includes detailed technical dependency mapping, thorough analysis, and actionable enhancement recommendations to ensure a smooth and efficient migration process.
Service documentation
No
End-of-contract data extraction
This can be achieved by negotiating a new SLA.
End-of-contract process
The platform will be set up with full control for the customer. There will be no additional charges other than subscriptions (eg Microsoft Azure) for external technologies.

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
No
Independence of resources
N/a
Usage notifications
No

Analytics

Infrastructure or application metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
N/A
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Individual SLAs are created at the beginning of every contract
Approach to resilience
N/a
Outage reporting
N/a

Identity and authentication

User authentication
Other
Other user authentication
This is agreed by SLA at the start of a contract.
Access restrictions in management interfaces and support channels
N/a
Access restriction testing frequency
Never
Management access authentication
Other
Description of management access authentication
This is a bespoke process agreed by SLA at the start of a contract
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are in the process of becoming ISO 27001 accredited. This will be in place when G-Cloud 14 goes live.
Information security policies and processes
We follow ISO 27001 processes and will be accredited by the time G-Cloud 14 goes live.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/a
Vulnerability management type
Undisclosed
Vulnerability management approach
N/a
Protective monitoring type
Undisclosed
Protective monitoring approach
N/a
Incident management type
Undisclosed
Incident management approach
N/a

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

gravity9 has an environmental policy designed to limit and reduce the environmental impacts of our internal activities. We are in the process of creating a new Carbon Reduction Plan which will allow us to calculate and later publish our carbon emissions, along with the creation of initiatives and targets for carbon reductions and a target date for achieving net zero.
As a company we do not own our won offices using shared, serviced units instead. These units are owned by companies with strong environmental policies and initiatives in place to reduce carbon. Our staff work fully remotely, using offices only where necessary and use only modern IT equipment conforming to standards of low carbon emissions generation. Travel is minimised in favour of remote teleworking/conferencing and technology is used wherever possible to create efficiencies. Initial calculations suggest that our carbon footprint is very low compared to industry standards.
Our work is focused on modernisation of IT systems for our clients, producing results that minimise energy use through increased productivity and development of communications solutions as part of these systems. We embed technologies like Slack in systems wherever possible to encourage teleworking.

Tackling economic inequality

gravity9 was founded in Birmingham, retaining a key presence there. As a company in a high growth sector (IT) with known skills shortages (Forbes’ IT Skills Gap Report 2023 contains a figure of 93% of business surveyed believing that they lacked IT skills), we upskill client teams, run skills workshops and we recruit in deprived areas.
Overall deprivation in the West Midlands is high (34.5% of local areas in the most deprived in the country). 41% of Birmingham’s neighbourhoods are in the UK’s 10% most-deprived.
As a modernisation company, gravity9 build new systems for organisations which enable teams to operate more efficiently and achieve more.
This often leads to job safeguarding and creation:
We created a new “Customer Hub” application for British Telecom (BT) to help them provide unified customer service across their brand offerings. This allowed BT to hire new developers to maintain the application long-term, creating skilled employment opportunities. For American Homes for Rent (AMH) we created a “Let Yourself In” product automating locks, which enabled AMH to employ a new lock maintenance team. We created a system for Venetian Casinos that automated sales promotions which allowed Venetian to expand their sales teams.
Our regular skills workshops tackle technological challenges with skills building and talent identification in mind. Our AI workshops, for example, are educational in nature with a flavour of the skillsets needed to enhance employability. This gives young IT professionals an opportunity to network with peers, gain insight into commercial approaches/methods and contribute wisdom to the debate. These regular skills workshops are educational and employability-focused, allowing participants to network with peers, gain insight into commercial approaches/methods and contribute wisdom.

Equal opportunity

At gravity9 we research why people struggle with a challenge then offer accessible solutions. Starting with design we add WCAG standards and use accessibility libraries. Our Accessibility practice promotes adoption and responsibility in all product aspects. We make accessibility easy to understand and translate into easy guides for all company members or non-English speakers. We are exploring new areas of neurodiversity in product design standards of “Perceivable, Operable, Understandable and Robust”. We have created an accessibility review to put this into practice.
Our QA specialists, besides the regular accessibility testing, offer to provide organisations with an advanced accessibility audit, which will check how their product meets the accessibility standards.
We deliver high-quality software with fewer defects and faster time-to-market to enable private sector organisations to gain a competitive edge and reduce delays in public sector organisations. Quality Assurance plays a crucial role in achieving this by ensuring that the software meets quality standards and is delivered on time. Our team of experts work closely with our client’s organisations to provide accessibility that is tailored to their specific needs.

Pricing

Price
£2,000 a unit
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at allan.hudson@gravity9.com. Tell them what format you need. It will help if you say what assistive technology you use.