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8x8 UK Limited
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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SOMERFORD ASSOCIATES LIMITED
OneSpan Sign allows to securely, view, approve, automate and eSign documents and forms using digital signatures in accordance with Trust Services and Electronic Identification (eIDAS). The platform is offered as ‘out-of-the-box’ application and as a tool for application developers to rapidly integrate e-signature functionality.
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OAKLAND GROUP SERVICES LIMITED
We have developed an Intelligent Agent that works within the context of your organisation. It is:
• Adaptable to complex interactions and processes
• Aware of its environment and the problems it needs to solve
• Empowered with the means to influence outcomes
• Controllable to ensure quality and security
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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MLL Telecom Ltd.
MLL’s Unified Communications telephony cloud platform provides feature-rich services providing all the benefits and more of a traditional on-premise appliance. MLL’s UCaaS service allows buyers to migrate from a legacy system to a new digital solution with additional options available such as omnichannel contact centre including EMIS and Microsoft integration.
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SIMPPLR LIMITED
Simpplr provides the leading AI-powered employee experience platform that is designed to connect, enable and serve your employees. We combine comprehensive capabilities of a modern intranet with a research backed approach that drives employee engagement, empowers productivity and helps automates support. Underpinned with deep analytics to turn insights into action.
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Lateral
Lateral Technology has been a cloud-based technology provider of case management and collection software since 2009. Lateral offers workflow automation, task management, automated communication of texts, emails, calls and letters. Lateral is known for its flexibility servicing multiple councils for collecting a variety of debt types.
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Encodian Services Ltd
Encodian provide flexible support for custon development across the Azure marketplace. We can help you through development, testing and releasing your custom business tools. Acting as an extension to your team to mitigate resource and time constraints.
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XMA LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHX2024GC14
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LEIDOS INNOVATIONS UK LTD
Leidos offers a full spectrum of Artificial Intelligence (AI) and Machine Learning (ML) services including the latest advancements in Generative AI and LLMs, combining cutting-edge technology to make AI and ML algorithms reliable, resilient, and secure, with tools that increase human trust by providing transparency and eliminating bias
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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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IMPERF CONSULTING LIMITED
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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INSIGHT DIRECT (UK) LTD
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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Esuasive
Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords.
Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.
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OFFICELABS LIMITED
A fully customisable virtual assistant, or interactive agent, that leverages advanced conversational AI through natural language processing (NLP). This intelligent digital assistant excels in roles ranging from a virtual customer assistant to a knowledge retrieval agent, delivering streamlined, responsive service across multiple sectors.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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VISIMEDIA LTD
VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.
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Inform Communications Ltd
AI Virtual Assistants that support local/central government and public sector telephony channels. Human parity Natural Language Understanding and DTMF models enable citizens to self-serve 24/7. Seamless multi-lingual/deployment/continuity with chatbots, social-media and live chat channels. Full/partial Integration with client systems. We design, build, host and manage services or clients can self/manage.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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CEOX SERVICES LTD
Empower your workforce with a Welsh Language (Cymraeg) Canvas App to enhance service delivery and adhere to Welsh Language Measure of 2011. Platform can be used to offer other bi-lingual language options. Provides citizens with an externally-facing portal with multi-lingual functionality. Portal facilitates access to government services and information.
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CEOX SERVICES LTD
Ceox’s Desktop Automation with Power Automate Desktop enables Public Sector Organisations to automate mundane tasks with a Robotic Process Automation (RPA) Robot on your PC’s Desktop. Enable workers to quickly build secure and scalable workflows, enabling the automation of mundane tasks, freeing team members up to perform higher-value activities.
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Wavenet
Wavenet GP Voice is a cloud-based telephony and collaboration solution for GP practices, integrating seamlessly with existing clinical systems. The solution has been approved by both NHS England and the Advanced GP Telephony Framework. Powered by Gamma’s Horizon UCaaS and Horizon Contact products.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14
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ANS GROUP LIMITED
ANS' Azure Synapse Accelerator delivers a PoC Synapse environment which enables customers to bring together their data at any scale easily, and provides insights through analytical dashboards, operational reports, or advanced analytics, allowing for different analytics types such as data processing, real-time analytics and machine learning for better decision making.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14
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EXTRA TECHNOLOGY LIMITED
UiPath Communications Mining is an RPA and AI service that extracts valuable insights from communications data. It uses NLP to understand context and sentiment, automates manual tasks, and integrates with other UiPath solutions. Scalable and customizable, it supports various communication channels and provides actionable insights for better decision-making.
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Inform Communications Ltd
24/7 automated data collection with Engage's Telephony Voice and Survey Forms. This service features real-time multi-lingual speech-to-text conversion, seamless system integration, and strict DPA/GDPR compliance. Customisable, secure, and accessible 24/7, it's designed to enhance self-service via the telephone. Comprehensive analytics provide instant feedback and reporting.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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SOFTCAT PLC
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.