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Bridgeall Limited
Dynamics 365 Sales is a customer relationship and case management solution from Microsoft. Offering class leading capability, integration and flexibility. Manage customers, volunteers, citizens, employees and more. Dynamics 365 Sales provides the ability to offer self service portals, extended reporting with Power BI and more.
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FlexRM Limited
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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Retinue Solutions
Ryalto is a mobile app for workers in the public sector, to stay connected to their organisations peers. They pick up news and protocol information direct in the app and complete satisfaction surveys. There is a powerful shift booking tool that can standalone or be connected to a rostering system.
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Boomerang I-Comms Ltd
Boomerang’s RESTful API ensures a secure, functional, high-performance messaging experience. With substantial throughput and redundancy, it meets enterprise needs for instant global messaging. Boomerang's built-in intelligence ensures accurate message matching, empowering developers to create automated conversational workflows seamlessly. ISO 27001, Cyber Essentials, and Cyber Essentials Plus Accredited.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Geoff Smith Associates Limited
Freedom of Information FOI software provides a complete Information Request and Disclosure Case Management workflow designed to accurately document, track , action and conclude any disclosure type from receipt to appeal. User-configurable Request Types: GDPR, DBS, Complaints, Freedom of Information FOI, Right of Access, Subject Access Request SAR, Environmental Disclosures.
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EnableIT Technologies Ltd
mondayCRM is a customisable platform designed for efficient sales management. It streamlines your sales cycle, automates tasks, and centralises communication. Features include custom pipelines, email integration, mobile app, and lead management. Trusted by businesses across industries, it’s a flexible solution to enhance your sales process.
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Panacea Applications Limited
Intuitive, comprehensive customer relationship management. Applicable to all stakeholder relationships. Efficient maintenance of contact database, monitor and manage pro-active and reactive interactions. Messaging, emailing, notifications, e-newsletters. Project and task management, resource allocation, planning, progress monitoring. Interactive collaboration tools. Management reporting and dashboards. Cuts 80% of administration and supports strategic priorities.
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Zoocha Limited
This is a cloud CMS built using Drupal, and enables Drupal integrations with third party systems like single sign-on and CRM. Drupal 11 is the very latest support version of Drupal, released in mid 2024.
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Software for Data Analysis Limited (SDA)
Need staff surveys? We’ve got them. You want data? We’ll help you collect it. It's why we built the Extended Staff Survey and Feedback Pack. It also includes reporting, analysis, benchmarking and collaboration facilities to give voice to your findings.
It’s all about the narrative. We’ll help you deliver it.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Digital Modus Ltd
Children's Social Care Solutions for Local Authorities, powered by Salesforce's Public Sector Suite. This system enhances application processes across multiple channels, equipped with intuitive tools for complete information capture, efficient case management, continuous progress tracking, effective communications, and adaptable payment options
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4 Roads Ltd
This solution enables public sector organisations achieve their customer engagement and digital transformation goals. Key aspects include a customer portal, case management, knowledge management, enterprise search, analytics, end-to-end process automation, CRM and social/email support. Delivered as a cost-effective public cloud solution, each tenant's data/services are securely maintained and individually configured.
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Zaizi Limited
Using Open Source workflow technology Zaizi implement a robust and integrated platform to rapidly establish and continuously improve services (cloud/on premises)
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We provide a transformation workshop to map out your as-is process and develop the to-be version to codify using workflow tooling. Workflows can be integrated with existing systems/services.
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Leicestershire Health Informatics Service
LHIS Mobile Application Development services allows creation of bespoke apps to suit your unique requirement which can be published to GooglePlay, AppleStore, corporate devices etc. From content creation, usability, design and development, right through to launch and ongoing support. We have the experience and tools on hand to help.
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Sponge UK
Spark is a powerful cloud-based Learning Management System that supports businesses to roll out training at scale. It has an intuitive user interface for learners that gets right to the point, if there is development opportunities, they will see those in a simple dashboard so they know where they are.
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Brightwire
Brightwire helps organisations plan and deliver Microsoft Dynamics365 - a fully customisable software platform that is easy to use and manage. Business solutions range from contact, activity and membership management, complaints handling, legal matter management, patient (clinical and veterinary) management, customer service; complaints management; call centres and service departments.
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Mazik Global Limited
Mazik Global is a Microsoft Solution Partner, using our in-depth automation and technical skills to design and implement end-to-end Dynamics Customer Service transformational business solutions. Used to track customer issues, record interactions related to a case with a full audit trail, and efficiently route work items using case management functionality.
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Boomerang I-Comms Ltd
An intelligent platform to automate appointment management using our patented threading technology for 2-way messaging. We make it easy to manage appointments and integrate with your booking system / schedule. SMS, EMAIL AND IVR used to set, remind and cancel appointments. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Gaiasoft International Limited
Integrated, comprehensive, customisable incorporating healthcare management, health records, telemedicine, real-time patient monitoring and personalized treatment plans. Efficient marketplace of labs and imaging providers. Enhances accessibility, improves diagnostic accuracy. Proactive population health through data analytics and learning and healthy family habits.
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SmartSurvey Limited
Use our Employee Experience Surveys to gain valuable insights into staff satisfaction and organisational culture. This solution helps organisations identify areas for improvement, fostering a supportive and productive workplace environment through targeted feedback.
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Boomerang I-Comms Ltd
Boomerang can manage multiple vacancies for temporary appointments, one-off events or recurring requirements. It contacts, counts and fulfils based on requirement. System manages shifts, overtime and emergency manning. It informs a candidate pool of new vacancies, developing rosters and manages out-of-hours support. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Cinos
Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.
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Softcat Limited
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14
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Register Dynamics
Data Groundwork is an online learning platform designed to improve data literacy in non-technical and technical staff. It offers a wealth of easy-to-access training tools that empower users to build essential data literacy skills at their own pace.
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Digital Modus Ltd
An integrated Omni-channel customer service solution for delivering public services. Built on the Salesforce platform, it offers seamless multi-channel support, personalised interactions, real-time data insights, and efficient customer engagement management, ensuring consistent service quality across all touchpoints.
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Boomalert Ltd
Remote Monitoring service provides monitoring without needing a separate app or device. Seamlessly integrates and swiftly deploys to lone workers, vulnerable individuals, and remote or high-risk environments, ensuring quick accessibility. Ideal for lone workers, remote employees, vulnerable persons, student safety, and high-risk occupations.
ISO-27001, Cyber Essentials, and Cyber Essentials Plus.
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SUBMIT SOFTWARE SOLUTIONS LIMITED
Submit.com is a cloud-based software solution that streamlines the collection, management and evaluation of any online submissions. Ideal for Government, Grant, Scholarship and Awards Management.
Create and personalize applications, manage all of the back-end administration, Review, and take care of Reporting, Process, and Impact, all from one location
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ROL Solutions Ltd
Around 100 public service providers trust GovMetric CX to capture customer feedback and customer satisfaction across every touchpoint. Analyse tenant sentiment using intelligent text analytics. Understand the tenant experience with real time dashboards and online reports. Get actionable insights and make evidence-based decisions that improve tenant outcomes and reduce costs.
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Kick ICT
Make your marketing strategy more efficient, targeted and relevant to your customer with Microsoft’s marketing automation platform. You’ll better manage the full marketing journey from awareness, to prospect, to conversion and cross/up sell, getting the right communications in front of your customers and your marketing team working with maximum effectiveness.