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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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Xerox (UK) Ltd
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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RH Environmental Limited
The Noise App is a reporting tool for users (public or professional) to capture noise and video evidence. It is a smart AI-enabled tool for professionals investigating complaints about community safety and makes it easier for everyone involved to resolve them.
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Rocktime Ltd
Rocktime's verso™ licensing software provides online Premises and Club premises Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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DATASUMI LTD
At Datasumi, we have created an advanced data visualisation platform that uses AI technology to change how tax data is examined and presented. Our innovative platform is tailored for UK Government Departments, offering interactive visualisations that reveal critical insights from even the most complex financial and tax data sets.
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TERMINALFOUR
Terminalfour is a powerful, modern, and flexible WCMS and digital engagement system for higher education institutions. Enhance your online presence, easily manage and publish content, create effective digital marketing campaigns, reach target audiences, and monitor and measure campaign success with mobile-first and accessible, and user-friendly websites and portals.
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EBO
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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Connect Internet Solutions Ltd
WordPress App Content Manager service provides flexible, end-to-end, access-from-anywhere App content management with hosting. Using the LAMP-based open source WordPress CMS and honed through many years delivering CMS services to the public sector, this provides an easy way to manage your standalone App content.
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ROL Solutions Ltd
Around 100 public service providers trust GovMetric CX to capture customer feedback and customer satisfaction across every touchpoint. Analyse customer sentiment using intelligent text analytics. Understand the customer experience with real time dashboards and online reports. Get actionable insights and make evidence-based decisions that improve citizen outcomes and reduce costs.
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Liberata UK Ltd
The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of every single long-term empty property, and correctly identifying those properties which are now occupied ahead of the CTB1 deadline.
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PayPoint
PayPoint gives your customers access to PIS through API Integration or whitelabel web and app. Customers benefit by initiating immediate payment to you directly from their bank account without the need for cards.
FIS enables customers to request financial information is provided to you, including credit references and credit information.
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Ceox
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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Node4
Webex Contact Centre (WxCC) revolutionises customer service with a comprehensive, cloud-based platform, offering omnichannel support, intelligent routing, and real-time analytics. Designed for flexibility and scalability, it empowers agents with tools to deliver personalised customer experiences, while providing managers with insights to optimise performance and operational efficiency.
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Softcat Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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DAVIES GROUP LIMITED
The Senior Managers and Certification Regime proposition is a SaaS (software-as-a-service) product delivering flexible workflow, record keeping and management information to support adherence to the regimes within Financial Services for large and small firms.
A multi-tenanted Single Page application hosted on a scalable and secure private cloud based Environment.
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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ANS Group
The Envisioning phases intention to create scenarios that serve as the blueprint for future steps in the process. Envisioning workshop facilitators use design thinking concepts, assisting business decision makers establishing primary goals for the project using an approach that encourages them to think beyond simply making existing processes more efficient.
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Imperial Civil Enforcement Solutions
PermitSmarti allows customers an innovative way to apply for and procure their parking permits. PermitSmarti enables clients to manage
every aspect of their permits using a web portal. The Imperial Civil Enforcement Solutions system is designed to simplify the permit application and management process and to improve accessibility and efficiency.
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ACUBED IT SOLUTIONS LIMITED
Dynamics365 solution provides a fully configurable software platform that is easy to use and manage. Business solutions range from contact, activity and stakeholder management, complaints handling, legal case management and customer service. Designed for public sector organisations, rapid to implement and can provide connectivity and integration with third party applications.
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Boomerang I-Comms Ltd
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SUPPECO LIMITED
Supplier Relationship Management Cloud Software. Supplier Contract Management Cloud Software. Suppeco leverages the potential in relationships to solve key challenges facing the customer-supplier ecosystem
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. HR / Shared Services improvement are central use-cases of Pega.
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Symplicity
Cohesion and inclusivity of data has never been more important for institutions. For teams operating in isolation, data is often insecure and potentially lost, impacting assessment of student engagement; critical for leadership making decisions. Adding the importance of driving a unified student experience, UniHub addresses these challenges and more.
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Orcuma Ltd
Our Police Divert Case Management Software is tailored to support the Divert or Diversion schemes implemented by Police Forces. The aim is to divert low-level offenders away from the criminal justice system and into appropriate support services, such as education, employment, and rehabilitation programs.
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Snap Surveys Ltd
Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge.
System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.
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Liaison Financial Services Ltd
Liaison Task Management is digital platform on which health and care staff can log, share and coordinate daily care tasks in real-time. Interactive dashboards allow teams to coordinate care more effectively in hospitals; support patient initiated follow-up (PIFU); and enable the successful delivery of the NHS elective recovery plan.
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Virgin Media Business
Cisco Webex is a video conferencing and collaboration platform, while Webex Contact Center is a customer service solution offering omnichannel support through voice, chat, email, and social media channels, both designed to enhance communication and productivity within organisations.