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INVOKA CONSULTING LIMITED
Jotform is a powerful online form builder that allows easy-to-create, robust forms, apps and smart PDFs for data collection, as well as a comprehensive submission management and analytics platform. Jotform supports over 25M users worldwide, including large enterprises, nonprofits, educational institutions and small businesses.
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S8080 LIMITED
ISO27001 certified open source, cloud-hosted CMS for digital services and websites. S8080’s GDPR compliant open source CMS platforms securely handle multilingualism, CRM, integrations, single sign-on, forms and workflow. Open-source Drupal and Umbraco content management systems are easy to use, yet powerful. Mobile and accessible CMS, designed around your user’s needs.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Tractivity Ltd
Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through a single SRM system and fully integrated public accessible community engagement portal.
Whilst maintaining GDPR compliance, Tractivity provides all the built-in tools such as surveys, newsletters, events, stakeholder mapping to issue management.
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SOFTCAT PLC
Transform customer service with a sales CRM, single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster, more productively across all channels on one platform making customer service frictionless, improving efficiency and customer satisfaction whilst reducing costs. SFDCS2024GC14
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Digital Space Cloud Services Limited
HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.
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EQUINE REGISTER LIMITED
The service enables designated keepers of equines at holding premises including riding schools, livery yards etc to record identification details of those equines kept on their premises. Vaccinations, medical records and any movement restrictions can also be recorded. Essential for compliance, biosecurity and traceability.
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WN CORPORATE SERVICES TRADING LIMITED
Our RingEX secure solution enables customers to set up and unify business calls, SMS, fax, and more in a single app with powerful AI tools accessible across devices. It has powerful real-time analytics for better decision-making and 300+ pre-built integrations to easily automate workflows and tasks. multi-level IVR and more.
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Business Systems (UK) Ltd
NICE IEX Workforce Management is a industry-leading enterprise solution to tackle challenging staffing and employee engagement challenges, Artificial intelligence powers the most accurate omnichannel forecasting, and machine learning simulation ensures a smarter, precise schedule every time.
With 30 years experience, we offer consultancy, implementation and support for Local Authorities.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Datatank Ltd
Datatank’s Profiler is a cloud-based software platform that provides Councils with a simple and cost effective solution for identifying and challenging fraudulent & unlicensed Houses of Multiple Occupancy.
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MMG Mobile Marketing Group
MMG offers messaging alert-services via Multi- Channel communication including: SMS, RCS, Whatapp, Apple Business Chat, Email, Voice. Alongside a Multi-Channel Campaign Manager. Renowned for security, we hold UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus, and Secure Digital Transactions Kitemark accreditations. MMG delivers unparalleled SMS messaging volume and reliability.
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XEROX (UK) LIMITED
CareAR’s Service Experience Management platform, provides Self-Solve and Remote-Solve support. Digital processes twinned with AR-Instructional Content, and AI-Powered Visual Verification, empowers end-users with the Right Content, in the Right Context, at the Right Time. This service, backed with AR Visual Support, helps to Reduce Downtime, Increase CSAT and Eliminate Dispatches.
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RH Environmental Limited
The Noise App is a reporting tool for users (public or professional) to capture noise and video evidence. It is a smart AI-enabled tool for professionals investigating complaints about community safety and makes it easier for everyone involved to resolve them.
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ROCKTIME LIMITED
Rocktime's verso™ licensing software provides online Premises and Club premises Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.
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DATASUMI LTD
At Datasumi, we have created an advanced data visualisation platform that uses AI technology to change how tax data is examined and presented. Our innovative platform is tailored for UK Government Departments, offering interactive visualisations that reveal critical insights from even the most complex financial and tax data sets.
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Terminalfour Solutions Ltd.
Terminalfour is a powerful, modern, and flexible WCMS and digital engagement system for higher education institutions. Enhance your online presence, easily manage and publish content, create effective digital marketing campaigns, reach target audiences, and monitor and measure campaign success with mobile-first and accessible, and user-friendly websites and portals.
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EBO.AI (UK) LTD
A digital patient communications platform which uses conversational AI (chatbot), integration, workflow & BI components to automate patient- facing processes- increasing capacity and reducing costs.
Used for FAQs, Elective Recovery, Waiting List Validation, Reminders, Digital Letters, PIFU, Appointments, Self-Referral & Assessment, Consent to Treatment, PROMS/PREMS, etc. Enhances your patient portal.
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CONNECT INTERNET SOLUTIONS LIMITED
WordPress App Content Manager service provides flexible, end-to-end, access-from-anywhere App content management with hosting. Using the LAMP-based open source WordPress CMS and honed through many years delivering CMS services to the public sector, this provides an easy way to manage your standalone App content.
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ROL Solutions Ltd
Around 100 public service providers trust GovMetric CX to capture customer feedback and customer satisfaction across every touchpoint. Analyse customer sentiment using intelligent text analytics. Understand the customer experience with real time dashboards and online reports. Get actionable insights and make evidence-based decisions that improve citizen outcomes and reduce costs.
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Liberata UK Ltd
The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of every single long-term empty property, and correctly identifying those properties which are now occupied ahead of the CTB1 deadline.
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PayPoint
PayPoint gives your customers access to PIS through API Integration or whitelabel web and app. Customers benefit by initiating immediate payment to you directly from their bank account without the need for cards.
FIS enables customers to request financial information is provided to you, including credit references and credit information.
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CEOX SERVICES LTD
Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.
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MMG Mobile Marketing Group
MMG's SMS services for the NHS offer secure, efficient communication. High deliverability ensures prompt messages to patients and staff. Personalized messaging boosts engagement and attendance rates. Analytics optimize strategies, while automation streamlines scheduling. Two-way communication handles queries. Integration ensures system cohesion, and security protects patient data.
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Node4 Ltd
Webex Contact Centre (WxCC) revolutionises customer service with a comprehensive, cloud-based platform, offering omnichannel support, intelligent routing, and real-time analytics. Designed for flexibility and scalability, it empowers agents with tools to deliver personalised customer experiences, while providing managers with insights to optimise performance and operational efficiency.
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SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHS2024GC14
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DAVIES GROUP LIMITED
The Senior Managers and Certification Regime proposition is a SaaS (software-as-a-service) product delivering flexible workflow, record keeping and management information to support adherence to the regimes within Financial Services for large and small firms.
A multi-tenanted Single Page application hosted on a scalable and secure private cloud based Environment.
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Formus Professional Software
Formuspro supply Omnichannel for Customer Service, a robust application that extends the power of Dynamics 365 Customer Service to enable organisations to instantly connect and engage with their customers via channels like Live Chat, voice, and SMS, including real-time and historical visibility and insights into the operational efficiency of agents.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Charterhouse Voice & Data
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.