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1200 results found

1200 results found in Lot 2: Cloud software in the category Contact management

  • Esuasive Housing CRM and Customer Service

    Esuasive

    Esuasive CRM and Customer Service is a core component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.

  • AI for Customer Service using Dynamics 365

    Brightwire

    Brightwire delivers AI on Microsoft Power Platform and Dynamics365 to enable generation of personalised responses to customers and cases. Our solutions range from contact, activity and stakeholder management, complaints handling, legal case management, patient (clinical and veterinary) management, marketing and customer service in call centres and service departments.

  • Arcus Land Charges

    Arcus Global Limited

    Arcus Land Charges (built on Salesforce platform) is developed in partnership with Land Charges services across the UK achieving NLIS Level 3 and HM Land Registry integration. Searches may be processed manually, spatially, textually or hybrid of all methods. Dashboards provide clear visual representation of outstanding searches, market share, KPIs.

  • Out of Court Disposal / Integrated Offender Management

    MAKE TIME COUNT TODAY LTD

    Complete solution for Police to manage Out of Court disposals/Integrated Offender Management portfolios. For OOCD: Enable quick, accurate, proportionate and defensible decisions by an Officer on the street. Manage the full process to completion. IOM: Engage with partners to manage criminogenic needs of the IOM cohort.

  • Insight - Salesforce Hyperforce Lightning Add-ons

    Insight

    Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCHI2024GC14

  • Reception Sign in App

    Cloud Cover IT Limited

    Power App designed and tailored SharePoint to monitor and track staff and guests access to buildings providing guest lists, fire registers, email updates for visitors, and wayfinding information to meeting rooms

  • CiviCRM Constituent / Customer Relationship Management (CRM)

    enCircle Solutions Ltd.

    CiviCRM provides a highly configurable CRM platform aimed at Government and non-profits. A huge community of government CRM users around the World exploit this CRM platform, unique in the CRM marketplace. No longer will you have to settle for a costly CRM system that doesn't fit your way of working.

  • Salesforce Hyperforce CRM Analytics

    Arcus Global Limited

    CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHA2024GC14

  • Enterprise Case Management

    Ve3 Global Ltd

    VE3 specializes in designing, delivering, and deploying cloud-based end-to-end Case Management solutions tailored to your organization's specific business requirements. We offer guidance on best practices, standards, and technology throughout the discovery to implementation process.

  • Pegasystems Cloud Software - Workforce Intelligence

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Workforce Intelligence is a key part of the platform.

  • eCase - Correspondence, FOI, EIR, SAR and Complaints case management

    Fivium Limited

    eCase is the correspondence, FOI, SAR, Disclosures & Complaints case management service that the UK public sector relies on. It is proven to deliver the largest benefits at the lowest risk. It is available in Basic, Plus & Premium models to suit all public bodies' organisational structures, budgets and needs.

  • Lexzur - Contract Management Software

    BDQ

    Lexzur - Contract Management provides Contract Lifecycle Management and Document Automation

  • TAAP Visitor Book

    TAAP LTD

    TAAP Visitor Book is a solution for every organisation of any size that wants a new modern contactless digital reception. In just a few seconds it allows Employees, Contractors and Guests to digitally sign in and out using their smartphone. Its Covid Safe & hygienic for the new normal.

  • govService Digital Forms & Process Services for Transportation

    GRANICUS-FIRMSTEP LIMITED

    govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).

  • Financial help portal to search/apply for grants, benefits & tariffs & support worker access

    LIGHTNING SOCIAL VENTURES LTD

    Lightning Reach Refer is a financial support portal which makes it easy for people to find and apply for a wide range of personalised support in one place. This can include charity grants, help with benefits, help with their bills and other vital resources.

  • Fusion Teams - Managed Cloud Telephony & UC Service

    Charterhouse Voice & Data

    Fusion Teams is a hosted SBCaaS platform that allows for both Direct Routing connections to Microsoft Teams and for integration of legacy PBX solutions with Microsoft Teams

  • Workflow Automation & Business Process Management

    BROADSTONES SOLUTIONS LTD

    Broadstones is recognised as a top UK management consultant by the Financial Times. Smart Workflow is enterprise-grade application connection, construction, and workflow, enhancing collaboration and efficiency by utilising secure, cutting-edge technology trusted by government and financial institutions globally. Offering automation without upheaval, serving diverse sectors from healthcare, legal, and insurance.

  • Salesforce Hyperforce Lightning Experience Cloud

    Softcat Limited

    Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHS2024GC14

  • BMC Helix Automation Console (formerly Vulnerability Management)

    Fusion Business Solutions

    BMC Helix Automation Console utilises artificial intelligence, NLP and machine learning to auto-categorize service management tickets, significantly reducing errors and improving efficiency. These cloud capabilities radically improve service management experience. Fusion GBS is a Platinum Partner of BMC, reselling BMC Helix Cognitive Automation.

  • Digital Customer Service Platform

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • AireFrame HR -HR System

    Aire Logic Limited

    AireFrameHR provides a fully digital solution for HR including the core staff record as well as dynamic HR processes such as appraisal management or performance management. It provides staff centric longitudinal legal record for the staff member & supports proactive HR processes, appraisals and formal or informal reviews

  • Supplier Relationship Management: Contract Management

    Digital Modus Ltd

    Digital Modus Supplier Relationship Manager (SRM) simplifies and automates contract management from initiation through renewal, ensuring compliance and optimising negotiation outcomes. Utilise dynamic dashboards to monitor supplier performance metrics in real-time, ensuring compliance with SLAs, KPI Tracking and continuous improvement. Ensure transparency and compliance with procurement legislation and best practices.

  • Local Authority Web Portal

    S8080 Limited

    ISO27001 open-source CMS - a digital platform for Local Authority / Councils. S8080’s icon-driven council self-service portals securely handle multilingualism, forms, CRM/case management integrations with single sign-on, transactions and devolved publishing. Choice of easy-to-use, yet powerful content management systems. Mobile and accessible, designed around Local Authority / Council user’s needs.

  • Pegasystems Cloud Software - Business Rules Engine

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Business Rules Engine is at the core of the platform.

  • Supplier Relationship Management: Procurement

    Digital Modus Ltd

    Digital Modus Supplier Relationship Manager (SRM) provides a module to advertise procurements, facilitating successful tenders. Alongside the SRM service, it ensures transparency and compliance with procurement legislation and best practices.

  • Liberator Air Quality

    Farthest Gate Limited

    The Liberator Air Quality Monitoring solution is a market leading module forming part of the Liberator suite of products. Liberator Air Quality Monitoring can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • IBM MAS 8 Upgrade

    MAXIRON LTD

    Solve the issue of inconsistent and unsupportable one-off upgrades with a fixed cost upgrade. Through productized and automated upgrade tooling we can upgrade a system in days rather than months We support the delivery of MAS upgrades through our innovative upgrade factory

  • iplicit Finance for Multi-Academy Trusts (MATs)

    IPLICIT LIMITED

    A finance solution for Multi-Academy Trusts of all sizes, iplicit has a modern, user-friendly interface that will resonate with busy finance teams and MAT leaders. As you grow, iplicit empowers you to add new schools within minutes, and without the disproportionate costs and disruption associated with legacy, on-premises systems.

  • Local Authority Council Web Portal

    S8080 Limited

    ISO27001 open-source CMS - a digital platform for Local Authority / Councils. S8080’s icon-driven council self-service portals securely handle multilingualism, forms, CRM/case management integrations with single sign-on, transactions and devolved publishing. Choice of easy-to-use, yet powerful content management systems. Mobile and accessible, designed around Local Authority / Council user’s needs.

  • TransUnion - Decisioning Services

    TRANSUNION INTERNATIONAL UK LIMITED

    Decision management and acquisition solutions help make faster, consistent, automated citizen decisions across the business lifecycle. We achieve this by enabling authorised users to create and deploy low-code decision engine solutions simplifying the use of complex data services (e.g. credit bureau data services), providing flexible environments for building real-time decisioning.