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Sunrise Software Limited
Sunrise HRCM is designed for HR Service Delivery and Shared Service Service Desks, managing both HR Cases, Queries and Requests. HR teams will have a single place for supporting large volumes of employee interactions, automating and manage key HR processes, spot trends and ensure consistency of issue resolution and advice.
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Ctalk Limited
Ctalk is a globally acknowledged expert in Contact Centre solutions. The Ctalk omnichannel system offers a comprehensive contact centre solution, available as hosted, CCaaS, or on-premises. The product suite integrates cutting-edge technologies, ensuring seamless communication across all channels and encompasses the following technologies:
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MORE IQ LIMITED
True Cloud field based resource scheduling and optimisation for repairs and maintenance operatives. Real-time optimisation for appointments, planned and preventative, programmes, projects, voids and servicing workflows.
API driven design with fully documented integration.
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AGENDA RESOURCE MANAGEMENT LIMITED
At Agenda, we offer an exceptional, bespoke service including, but not limited to DBS, RTW, FCA, qualification, pre-employment and employment screening checks . Our experienced, screening support team ensures you have all the information you need to create a smooth onboarding experience.
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Core
Mendix for Public Sector offers a suite of tools designed to develop digital services that serve the public good. This platform enables both front-line and technical staff to collaborate effectively, enhancing the quality of public services. It facilitates modernisation of enterprise systems, meeting public demands for mobile-friendly, easily accessible services.
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Blacklight Software
Blacklight work with Microsoft Dynamics 365 to allow public sector organisations such as central and local government bodies, education, healthcare and social housing providers to improve customer service and operational efficiency by better managing processes and information.
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Melissa Data Ltd
20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; formatting errors that don’t conform to postal regulations. Melissa Global Address verifies addresses for UK and 240+ countries in real-time, at point of entry or in batch, to ensure only valid addresses are captured
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Stopford Information Systems
Stopford's online appointment booking and diary management system offers councils an all-in-one solution for any bookable service.
As a bespoke solution, the system can be configured to be as generic or service specific as the organisation requires, enabling custom admin features, diaries, calendars, and online fields.
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Ciptex
One Payment Cloud is a suite of card payment solutions for both voice and digital interactions which prevent card data from entering a client’s environment (including home workers). This removes the risk of card data breach and greatly reduces the cost of attaining and maintaining PCI compliance.
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AdviserPlus Business Solutions
The award-winning empower® transforms employee relations (ER), empowering managers to self-serve people matters and providing insightful analytics that enable data-driven decisions.
empower® delivers a positive ROI, improved productivity and risk mitigation.
empower® simplifies ER case management, freeing up HR to focus on strategies that create an agile, thriving business.
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BESPOKE SOLUTIONS CONSULTANCY LIMITED
Bespoke, a leading provider of Power Platform Solutions, offers a comprehensive range of Power Platform consultancy, training, deployment and support services, designed to empower local authorities in enhancing service delivery, streamlining operations, and elevating customer experiences.
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EQL LIMITED
Infoshare interacts engagingly with a user to obtain information that can be clinical. It is a web-based chatbot and can be flexible to any question set. It presents the data in a format that allows the buyer to use and analyse the data for whatever purpose it requires.
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Phoenix Software Ltd
The SMART AI Citizen Police Services Assistant uses human parity AI technology and self-service to improve citizen customer services support 24/7, while reducing service delivery costs. This chatbot allows members of the public to engage with the police and can provide quick and simple chat access to self-serve information.
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CloudSource Ltd
Microsoft Dynamics 365 Sales module underpins a digital selling & customer retention journey through data driven insights.
CloudSource tailor the Sales module for public sector organisations, to deliver digital citizen acquisition, on-boarding and insight processes.
CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services.
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Leidos Innovations UK Limited
Provision of innovative implementation and support services for the ServiceNow platform. Includes bespoke application development, platform implementations and customisations, maintenance and support. Proven design and implementation processes accelerate your digital.
Leidos is a member of the ServiceNow Specialist Tier and is a ServiceNow Reseller and Managed Service Provider.
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ICS.AI LTD
SMART AI Contact Centre Copilot, a generative AI-driven omnichannel solution that integrates services across website, live chat, phone, email and social. This system enhances 24/7 citizen engagement, streamlines service deflection, and reduces agent demand across communication channels. AI trained on 1,000 topics for personalised, delivering a grounded personalised solution.
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Illuminet Solutions
JobR mitigates risk by continually monitoring, remediating and reporting on backup processes across multiple platforms and vendor environments. A single pane of glass, JobR standardizes diverse backup-related data, driving consistency, enhanced compliance, and automated remediation. The net result is simplified backup management, focused backup engineers and lower IT operational costs.
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VITALHUB UK LIMITED
The Synopsis platform is a digital, award-winning, preoperative solution, which allows hospitals to manage the entire pre-operative assessment from an online patient-led initial questionnaire through to post-operative outcomes. Improving care and risk of human error by reducing paper trails, increasing data security and delivering significant organisational benefits & economic gains.
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ALEMBA LIMITED
Alemba Service Manager is an advanced ITSM tool that supports incident management, problem management, change management, request management, knowledge management, asset management, configuration management, release management, availability management, capacity management, event management and project management. ASM provides a customer-centric service catalogue, advanced ITSM self-service portal and zero-code workflow engine.
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Clarity Tech Ltd
Our expertise includes Dynamic CRM. Our service include: Dynamic CRM, Office 365, Web portal, SharePoint and Dynamic CRM strategy, implementation, development, training, mentoring, migration and support. One of our large scale Sharepoint product is developed for NHS Foundation Trust Hospital. This product provides critical information to over 4000 users.
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Arcus Global Limited
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHA2024GC14
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Netcall Technology Limited
Rent-IQ® is a software solution designed to analyse rent payment patterns.
It uses algorithms to study how people make payments, identify trends, and predict which tenants risk falling behind on payments.
This predictive information can help income collection staff take swift action to prevent payment issues.
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NTT DATA Business Solutions (UK) Limited
A Process Mining offering for SAP ERP-customers which gives customer detailed insights of soundness and performance of their SAP ERP-processes, Additionally the solution can be extended with mining of SAP Cloud for Customer, Ariba, and non-SAP processes like Salesforce and ServiceNow.
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S3 Ltd
Dashlane Password Manager is always private and secure. Our zero-knowledge patented encryption means not even we can see your passwords and passkeys. Protect more than your passwords with intuitive credential management for your whole organisation. Set, forget, and trust Dashlane to secure your people and data against breaches.
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Ceox
Ceox’s Workplace Automation with Intelligent Automation Services enable Public Sector Organisations to use Artificial Intelligence (AI), Robotic Process Automation (RPA) and GenAI Tools like ChatGPT. Use Microsoft’s Power Automate, part of Power Platform to build secure and scalable Business Automation, enabling the automation of mundane tasks, freeing up team members.
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MRI Software Limited
MRI Allocations is a cloud-based SaaS solution enabling housing providers to manage their housing register, advertise and allocate properties (Choice Based Lettings (CBL) or Nominations) according to their allocation policies. Intuitive portals for applicants and officers provide a modern, easy-to-use way to manage your entire allocations process efficiently and online.
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Boomerang I-Comms Ltd
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
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LIVING MAP LIMITED
End-to-end digital mapping is a comprehensive process that involves collecting, processing, and presenting geospatial data electronically. It encompasses the entire mapping workflow, from data acquisition through various sensors to creating interactive, accurate maps. This approach enhances efficiency in navigation, urban planning, and resource management, fostering informed decision-making.
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Arcus Global Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCA2024GC14
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Boomerang I-Comms Ltd
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.