Skip to main content

Help us improve the Digital Marketplace - send your feedback

Search results

4030 results found

4030 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • Relationship Management Service

    VIEWDECK CONSULTING LIMITED

    Providing enterprise scale, fully configurable Relationship Management supporting Account Management, Customer Management, Partner management, Contacts, Calendar, Case management, email integration, campaign management, inbound and outgoing calls scheduling and task allocation. Includes reporting, dashboarding, visualisation, Workflow, Billing. Support for Mobile Devices. Secure Vertical Solutions across Local government, Education, NHS Client Base.

  • Causeway Infrastructure Suite

    CAUSEWAY TECHNOLOGIES LIMITED

    Unify teams, processes, and data to reduce risks, enhancing profitability and drive change across the management of the built environment. Make construction and maintenance flow from initial design, through estimation and tender processes, workforce and cost management during the construction phases to operational and strategic asset management.

  • Infreemation - GDPR Information Asset Register

    DIGITAL INTERACTIVE LIMITED

    Infreemation is an advanced online cloud based application for processing and storing your organisations Information Asset Register

  • Digital Health Assessments and Triage

    CINNAMON DIGITAL APPLICATIONS LIMITED

    Comprehensive digital system to manage Health Assessments of any kind. Fully configurable enabling multiple different assessments for each service and clinician. Interoperable with other systems and linked to PDS. Includes email summary notifications to patients and clinicians.

  • Pegasystems Cloud Software - Omni-Channel Engagement

    PEGASYSTEMS LIMITED

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Omni-Channel Engagement is a central feature of the platform.

  • TTEC Digital Cisco Webex Contact Centre

    TTEC CONSULTING (UK) LIMITED

    Webex® Contact Center is a next-generation cloud contact centre solution within a SaaS envelope bringing Public Sector the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. The platform offers Omni-Channel capability, Artificial Intelligence, WFO, comprehensive API’s, support for leading CRM vendors and Microsoft Teams.

  • Powered by Neo: Housing CRM, Sales & Allocations Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Housing CRM, Sales & Allocations Solution provides a comprehensive platform for managing customer relationships, sales processes, and property allocations in the housing sector. It streamlines workflows, enhances communication, and optimises resource allocation for improved efficiency and customer satisfaction.

  • Dynamics 365 Customer Service

    PHOENIX SOFTWARE LIMITED

    Customer Service Enterprise enables personalised service in any channel, knowledge base and unify existing technology/data into a single view and case management. Customer Service Professional provides basic resources for customer service agents. Customer Service Insights provides integrated analytics and AI capabilities to help you understand support engagements and emerging trends.

  • Surgical Site Infection - SSI - Prevention Post Surgery Surveillance

    CEMPLICITY UK LIMITED

    SSI is the third most common hospital infection accounting for 14% of all HAI. This service enables a post surgery 30/90 day PROM using the validated Public Health England Surgical Wound Healing Questionnaire. Patients report and alerts to teams can be enabled.

  • MetaPrivacy

    METACOMPLIANCE LIMITED

    MetaPrivacy is a cloud-based privacy lifecycle management system that delivers an automated approach to data privacy compliance. The platform has been designed to increase stakeholder engagement by providing graphically rich, interactive assessments incorporating video instruction, as part of the personal data information gathering phase.

  • Snap Patient Experience survey platform

    SNAP SURVEYS LIMITED

    Experience Measurement Platform software providing professional data collection and reporting for surveys, assessments and audits. Optimise engagement and transform data into knowledge. System is accessed entirely online through a browser, with downloadable desktop app for power users and mobile app for offline interviewing. Multi-language capability for online, mobile and paper.

  • Verint Sandbox

    VERINT SYSTEMS UK LIMITED

    Provides a dedicated “sandbox” environment for laboratory, testing, development purposes etc. Sandbox as standard allows up to 25 usernames to be configured and used as necessary. Custom options are available where customers have specific sandbox needs.

  • Engage Chatbot / Virtual Assistant

    Inform Communications Ltd

    Advanced Generative AI-powered chatbots designed for 24/7 citizen engagement. Seamless integration with client systems and the entire Engage Suite of products. Comprehensive BI/analytics. Human parity NLU supports multilingual interactions. We can design, build, create all content, host and maintain bots or clients can self-manage via our platform.

  • govDelivery Digital Communications Platform for Transportation

    GRANICUS-FIRMSTEP LIMITED

    govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.

  • GenAI-Optimized Resource Allocation

    DATASUMI LTD

    This tool aims to boost operational efficiency by optimising the allocation of public funds, guaranteeing that resources are employed effectively and projects are prioritised according to data-driven insights. GenAI-Optimized Resource Allocation is our groundbreaking solution that utilises Generative AI to improve budget distribution, resource management, and project prioritisation.

  • e-shot™ for local authority communications

    FORFRONT LIMITED

    e-shot™ is the digital communication platform trusted by local authorities to send highly effective omnichannel campaigns. From local newsletters and library updates to public consultations, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.

  • Microsoft Dynamics 365 Business Central Support Services (ERP)

    MAZIK GLOBAL LIMITED

    Mazik Global is a Microsoft solution Partner, providing an established Dynamics Business Central support service. We provide clients with a proven approach, offering a seamless transition into a personalized, omni-channel support service adhering to strict SLAs.

  • Datahunter

    SYNALOGIK INNOVATIVE SOLUTIONS LIMITED

    Meet Datahunter by Synalogik, a one-of-a-kind, auditable and evidential data aggregation platform for discovering hidden risks and providing searches across third-party, internal, and open-source data sets. Datahunter automates enquiries individually or bulk upload. Real-time interrogation of multiple investigations with automated risk analysis for identification of fraud or other criminal activity.

  • Direct Routing for Microsoft Teams

    KERV EXPERIENCE LIMITED

    Direct Routing is a simple and cost effective solution, allowing you to make and receive calls to external landlines and mobile phones from Microsoft Teams. Kerv's Direct Routing for Teams allows you to connect to the public telephone networks saving you time and money when compared to Microsoft Calling Plans.

  • 8x8 UC - UCaaS

    OPUS BUSINESS SYSTEMS LIMITED

    8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Drupal Intranet for Microsoft Office 365

    AXIS12 LTD

    Axis12 have been a Microsoft Partner since 2014, integrating with many Microsoft 365 applications. We’ve combined our expertise with Microsoft and our experience of providing enterprise-level Drupal intranets to create a solution harnessing the power of Microsoft 365, Office 365 tools, SharePoint and Microsoft Teams whilst also including non-Microsoft tools.

  • ServiceNow Store Applications

    NEWROCKET (UK) LIMITED

    A portfolio of vertical, process driven applications built on the best-in-breed ServiceNow platform promoting business process automation through digital workflows and great experiences. The ServiceNow platform leverages a centralised concept of a single data model, single UX, single automation and integration engine

  • Cinos Cloud UC for Blue Light and Emergency Services

    CINOS LIMITED

    Experience unparalleled resilience and reliability with Cinos Cloud Communications (UC) for Blue Light and Emergency Services, purpose-built for critical national infrastructure. A fully-managed cloud service built on Cisco Calling and Genesys Contact Centre ensuring continuous, secure, always-on communications and supporting the carrying of 999 and 101 calls.

  • AML, PePs, Sanctions, Watchlists & Adverse Media

    MELISSA DATA LTD.

    Service checks an individual or organisation against global Watchlists, performs PEP & Adverse Media checks for AML and fraud prevention. Service uses multiple global sanctions data for politicians, prominent leaders, national legislatures and blacklisted individuals around the world. Also checking for adverse media against individuals. Covering 200+ countries and territories.

  • Enforcement and Inspections process and automation platform - verso™ software

    ROCKTIME LIMITED

    Rocktime's verso™ Enforcement and Inspection software can be used as a stand-alone cloud platform or fully integrated, verso can be tailored to mirror and improve your internal workflows and processes across Local Authority licensing schemes.

  • Powered by Neo: Tenancy Name Removal Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Tenancy Name Removal solution revolutionises the process of eliminating a name from a tenancy agreement, boosting efficiency and accuracy in housing management. By automating tasks and streamlining workflows, this system accelerates the entire procedure, ensuring timely and precise execution while reducing administrative burden and enhancing overall productivity.

  • ISDN Replacement - SIP Trunks from Chess ICT

    CYBERLAB SECURITY LIMITED

    SIP Trunking directly provided by Chess. The SIP service is designed as an ISDN replacement for the PSTN switch-off, compatible with all IP/SIP enabled telephone systems and Session Border Controllers (SBCs).

  • Splunk Software License

    VIRTUSA BG LIMITED

    The Splunk platform removes the barriers between data and action, empowering observability, IT and security teams to ensure their organizations are secure, resilient and innovative. As Premier Splunk Reseller and Professional Services Partner BRIGHT brings 16+ years of experience and provide E2E solutions for ITOps, Security, Compliance, RiskManagement, Business analytics.

  • Data Protection Impact Assessment

    TMC3 LIMITED

    Data Protection Impact Assessment (DPIA) and automation by OneTrust. The platform enables organisations to centrally operationalise and demonstrate accountability for UK GDPR DPIA requirements. The DPIA Automation module enables organsiations to enforce governance and remove the reliance on manual processes to reduce cost and simplify data protection compliance.

  • Dialogue for open conversations and collaboration

    DELIB LIMITED

    Dialogue is an online platform for constructive conversations with citizens and stakeholders at the formative stage of a decision. You create a specific challenge to which people can contribute ideas and submissions. Dialogue brings together diverse voices in order to create better informed and more inclusive decisions.