Skip to main content

Help us improve the Digital Marketplace - send your feedback

Search results

4099 results found

4099 results found in Lot 2: Cloud software in the category Customer relationship management (CRM)

  • 2-Factor Authentication SMS

    Commify UK Limited trading as VOODOO and Esendex

    Using the Esendex SMS for 2-factor authentication and the WhatsApp portal, you can market and send campaigns to your customers, sending bespoke SMS and WhatsApp offers or thousands/millions of standard SMS. Use SMS shortcodes and keywords to track campaigns, giving real-time feedback on the success.

  • Zoom by Acceleraate

    Acceleraate Limited

    Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Our team chat, phone, meetings, omnichannel contact centre, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done.

  • Atlassian Cloud

    New Verve Consulting

    Future proof your business with our flexible Atlassian Cloud subscriptions. Atlassian Cloud delivers the power of collaborative tools such as Jira Software, Jira Service Management, and Confluence for agile, IT, and non-technical teams. Gain enterprise-grade security, compliance, and governance out of the box.

  • Gov360 OpenSky : Enterprise Application Services

    OpenSky Data Systems

    OpenSky's Enterprise Application Services deliver customized, high-performance solutions using .NET, low-code platforms, and Microsoft Dynamics 365 CRM. We provide seamless integration, enhanced efficiency, and superior user experiences. Our managed services ensure comprehensive security and adherence to best practices, enabling our clients to stay ahead in the digital landscape.

  • Salesforce Hyperforce Service Cloud

    SOFTCAT PLC

    Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHS2024GC14

  • Tone Masking DTMF

    PayPoint

    PayPoint offers DTMF tone masking to support your contact centre and organisation by supressing or masking sensitive authentication data and maintaining PCI compliance. This allows calls to be recorded for quality or training purposes whilst protecting the data from cards used by customers to make payments.

  • Contact Management

    DAVIES GROUP LIMITED

    Delivery of cloud-based customer contact technology across all channels/sizes. From point solutions augmenting existing contact landscapes, to implementation of omnichannel cloud contact centres supporting 1000s of agents. and bespoke applications to enhance that capability. Davies consult, implement, develop, migrate, adopt, and support customer contact implementations for public and private sector.

  • Infoshare Third Party Data Products

    Infoshare Ltd

    Data suppression and enrichment data files, covering change of address and movers as well as deaths, to enhance the accuracy of a citizen single view. Restrictions apply to national options.

  • Power Platform Assessment, Governance CoE and App Development

    BESPOKE SOLUTIONS CONSULTANCY LIMITED

    Bespoke Power Platform assessment assesses your maturity in governance, security, and platform management. It envisions use cases for development and creates a roadmap based on priority, complexity, business goals, and value. Following this, we construct your tailored, well governed infrastructure and validate it by developing a high-priority solution.

  • NDL Digitise and NDL Connect, eForm, mobile app creation and codeless Web services gateway products

    NDL SOFTWARE LIMITED

    Digitise and Connect combined enables you to quickly deploy cross-platform native mobile apps and eForms that can interact with complicated web services. Joining modern front end technologies into a seamless process that gets your data where you need it to be, when you need it to be there.

  • Military Communications

    Boomalert Ltd

    Purpose built for the Defence sector, BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.

  • OCTANE Automated Testing

    IB BOOST LTD

    OCTANE offers a fully customisable, secure testing-as-a-service platform for regression, performance and other testing, giving organisations the ability to rapidly develop, deploy and execute tests at scale. The ORQA automation robots allow users to record and design automated tests of any nature (files, APIs, UIs, web, etc.).

  • DXC Technology Finance (Oracle)

    ENTSERV UK LIMITED

    DXC's Public Sector Secure Cloud Digital Finance and Procurement implementation package utilize AI and Chat GPT toolkits to aid automation, social collaboration, and real time access to information for high-performing enterprises looking to modernize finance operations and streamline source-to-settle processes with more productive collaborative decision making.

  • C365Cloud Fire Safety Software for Government

    Energy and Compliance Technology Ltd

    C365Cloud’s software has numerous fire safety modules designed to help organisations manage their compliance relating to fire safety regulations. Complete and manage audits and inspections such as fire risk assessments or fire door inspections through mobile working including asset tagging and interactive floor plans.

  • Digital Border Control Live Animal Identification Service

    EQUINE REGISTER LIMITED

    Enables border control staff to rapidly and accurately identify live livestock, equines and companion animals at border control points destined either for import or export, and in real-time see identification/registration data, vaccination status and food chain status. Enables risk profiling. Interoperable with other systems to support frictionless trade movement.

  • Umbraco CMS - Responsive, well designed and easy to manage websites

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Umbraco is an incredibly easy to use content management system which is fully customisable to meet your needs. Brightwire is an Umbraco Gold Partner - we design and develop award-winning, responsive and integrated websites and web applications. This cost-effective and high-performance platform is easy to use and easy to manage.

  • 8x8 Hosted PBX

    Opus Telecoms

    8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.

  • Medallia Government Digital Experience Analytics (DXA)

    Medallia, Inc.

    Digital channels are the first and central touchpoint in almost every citizen (and patient) journey - making websites/apps critical to the success of the experience of interacting with public services. Medallia's digital solutions help you understand visitor behaviour and intentions, using those insights to curate personalised experiences in real time.

  • Microsoft Dynamics 365 / Power Apps Custom Development and Support

    Esuasive

    Esuasive’s Dynamics 365 / Power Apps custom development and support service focuses on agile design and implementation of Dynamics 365 and Power Apps solutions to meet specific requirements. The service includes solution prototyping, solution design; solution configuration; systems integration; data migration; testing; training; hypercare on go-live; and long-term support.

  • Verint Knowledge Management Enterprise and Essentials

    Verint Systems Inc.

    Verint Knowledge Management Enterprise is a market leading, highly scalable and extensible Knowledge application, that makes it easy to deliver the right knowledge to your employees and customers across any channel.

  • 8x8 Hosted PBX

    8x8 UK Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Liberator Asset Management

    Farthest Gate Limited

    The Liberator Asset Management and Job Scheduler solution is a market leading module forming part of the Liberator suite of products. Liberator JMS can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

  • InCase 365 HR Case Management

    INTEC for Business Ltd

    InCase 365 HR Case Management is a cloud-based solution designed to handle all Human Resources casework. Including Health and Safety, Disciplinary, Grievance, Absence Management & Performance. The solution has extensive reporting functionality enabling managers to produce detailed reports and analysis on emerging trends and patterns.

  • Consultation and Policy Research Citizen Space

    Delib Ltd

    Citizen Space is an online statutory consultation platform, originally developed as a joint initiative with the UK government, as a way to improve statutory consultation and policy research at scale. Government agencies around the world use it to centrally: design, publish, analyse and feed back on their high-profile activities.

  • F2 Climate Cloud

    cBrain A/S

    F2 Climate Cloud aims to reduce the time gap from political decision to execution for initiatives to support environmental objectives such as CO2 reduction, biodiversity, or mitigation of effects of climate change. It offers configurable case management templates that allows governments to rapidly implement climate initiatives.

  • Esuasive Homelessness Case Management

    Esuasive

    Esuasive Homelessness Case Management enables Local Authorities to manage cases, deliver solutions, monitor outcomes and report statistics as required under the Homelessness Reduction Act 2017. Esuasive Homelessness Case Management is built on the Microsoft Dynamics 365 / Power Apps platform, and is fully customisable to meet customer-specific requirements.

  • Powered by Neo: Tenancy Information Management Solution

    NEO TECHNOLOGY LIMITED

    Neo Technology's Ombudsman Case Tracker enables efficient tracking of Ombudsman casework in the housing sector. With advanced case management features, it centralises case data, streamlines workflows, and ensures timely resolution, enhancing operational efficiency and customer satisfaction.

  • CIHS HaloITSM ITIL Managed Solutions

    CIH Solutions Ltd

    ITSM agnostic solution partner CIHS offers HaloITSM as a lightning-fast IT service management solution. Including an intuitive, codeless interface. robust, flexible ITIL processes, concurrent licencing, CMDB and Automation out-of-the-box. HaloITSM solution aligns with CIHS ethos of providing frictionless service migrations and lower TCO than other tools.

  • mpro5

    mpro5

    mpro5 platform for digital workflow, automation, internet of things, analytics and real time compliance.

  • Street Works and Highway Licensing Application and Process Automation Platform

    ROCKTIME LIMITED

    Rocktime's verso™ software removes paper-based forms and manual business process for the management of highway related licences. With an easy to use online application structure and workflow automation system, verso™ provides a scalable solution that saves time allowing staff to focus on prevention, enforcement and issuing highway related licensing.