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729 results found

729 results found in Lot 2: Cloud software in the category Unified communications

  • EBO Sign-Posting & Way-finding

    EBO.AI (UK) LTD

    The EBO solution guides patients and visitors effectively, ensuring they have access to the right information or services at the right time. The product can handle: - Service and department navigation - Specialist referrals - Educational resources - Patient portal guidance

  • Cloud Voice from Chess ICT

    Cyberlab

    Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people

  • Insight - 8x8 Work - Unified Communications

    INSIGHT DIRECT (UK) LTD

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Trustmarque Direct Routing for Microsoft Teams

    TRUSTMARQUE SOLUTIONS LIMITED

    The Direct Routing service enables PSTN calling and a range of additional call control features for Microsoft Teams. It uses MS Phone System as the PBX. It allows customers to use their preferred voice carrier and enable their users to make and receive PSTN calls in Microsoft Teams.

  • EyeV: PIFU+

    EYEV LIMITED

    EyeV PIFU+ allows healthcare organisations to "follow up" patients following surgery or clinical encounters to check for red flags, and monitor patients remotely. It integrates with existing electronic patient records, patient administrations and reporting systems using open APIs which follow international standard such as FHIR and HL7.

  • Anywhere 365 Contact Centre

    CORPORATE PROJECT SOLUTIONS LIMITED

    Anywhere365 is a cutting-edge cloud contact center platform that streamlines customer interactions across various channels (omni channel). Offering deep integration capabilities with Microsoft Teams, it enhances communication efficiency, reduces operational costs, and improves customer satisfaction, making it an ideal solution for businesses aiming to optimise their customer engagement strategies.

  • 8x8 Operator Connect for Microsoft Teams

    8x8 UK Limited

    A purpose-built solution, certified through the Microsoft Operator Connect program, that quickly enables native PSTN connectivity in Microsoft Teams and increases admin efficiency. The service is powered by the 8x8 XCaaS platform to provide reliable and flexible calling options and DID numbers for Microsoft Teams Phone users in 20 countries.

  • Enterprise Mobility + Security E5

    VE3 GLOBAL LTD

    The Cloud Enterprise Mobility + Security licensing suite comprises Azure Active Directory Premium P2, Windows Server CAL, Microsoft Intune, Azure Information Protection Premium P2, Microsoft Advanced Threat Analytics, and Microsoft Cloud App Security.

  • Generative AI - CX Engagement

    Britannic Technologies

    Deliver retrieval augmented generative AI to your website with seamless escalation to live chat, WebRTC voice call, video and collaboration. Can also be delivered through WhatsApp, Facebook Messenger, SMS, MMS and more. The AI bot will also serve Agent Assist Knowledge Base articles and suggestions.

  • Fusion - 8x8 Contact Centre

    Charterhouse Voice & Data

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Redcentric Unity IP Voice (UCaaS)

    Redcentric Solutions Limited

    Unity IP Voice is Redcentric’s hosted enterprise voice solution for organisations seeking to modernise their telephony system while controlling costs. It offers carrier-grade IP-telephony voice solution with optional UCaaS features, accessible from various devices. Managed 24/7 voice service, it includes call centre options, free staff calls, and flexible pricing.

  • Horizon Contact - University Clearing Solution

    GAMMA NETWORK SOLUTIONS LIMITED

    Contact Centre (CCaaS) is a scalable cloud based omni channel platform, integrating voice, email and webchat into the Horizon Unified Communications service providing collaborative features. Including call recording, queuing, call backs, surveys, CRM integration, reporting analytics, wallboards, IVR, auto-attendants (ACD), administrators/supervisors/agents access, delivered over WebRTC. Flexible solution for University Clearing.

  • Teleware Cloud Contact Centre Recording

    Business Systems (UK) Ltd

    Teleware Communications Manager (TCM) helps you manage inbound and outbound communications and deliver customer service. Built in Azure, TCM is intuitive, scalable, and global. TCM is telephony system agnostic. It includes IVR, recording, reporting, and real-time analytics

  • ICT and Telecoms Installation

    Network 2 Supplies Ltd

    N2S are specialists in large scale multi-site ICT installations, including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.

  • Govmail Online

    dsi Billing Services

    Govmail Online is our web browser based hybrid mail solution that enables organisations to submit documents to our secure production centres for printing and mailing - achieving upto 60% reduction in costs. Supports e-doc channel shift, home worker document production, revenues and benefits printing, offsite document production and mail merge.

  • High Security Platform (HSP)

    AVMI KINLY LTD

    Secure Video Conferencing Service enables multiple participants to be invited to join from any standards-based video device, tablet, smartphone, web browser or by phone. Secure management portal controls calls and move participants between rooms, for private consultations.

  • Process Automation

    CLOUD COVER IT SERVICES LTD T/A Flyte

    Transform your workflows with an expertly delivered Power Automate customisations for your Microsoft 365 based operations. Tailored to suit your requirements we deliver automations and service-focused applications that give your business continuity and the flexibility of connecting to your business anywhere, any time.

  • Business Telephone Systems

    Kick ICT

    We offer UK business telephone systems that will improve your business communications, including set up of telecom systems, VoIP, business landlines and call recording solutions from vendors including 3CX, Horizon, Avaya and Microsoft Teams Phone.

  • PowerBi Data Analytics

    CLOUD COVER IT SERVICES LTD T/A Flyte

    Gain visibility across your organisation and assist new opportunity discovery with the PowerBi suite. This cloud-based analytics solution helps you easily interpret and leverage data to make informed and intelligent decisions. Real-time visualisations of collaboration patterns, empowering you to act with agility, improve employee experiences, and sharpen customer focus.

  • Engage Automation and Digital Transformation

    Inform Communications Ltd

    Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.

  • Devyce

    DEVYCE LIMITED

    Devyce is a smarter cloud-based VoIP service. With mobile and desktop apps, the phone system works from anywhere and allows your staff to work as well at home as in the office. AI-assisted features help improve productivity and record-keeping.

  • ZINC 'SYNAPSE'

    Zinc Digital Business Solutions Ltd

    ZINC 'SYNAPSE' is a intuitive solution crafted for organisations navigating high-risk and complex environments, safeguarding public safety, personnel, brand and assets. With features spanning incident management, mass communications, health and safety oversight, compliance activities, and security patrols, SYNAPSE consolidates operations into a unified platform.

  • Voice Services

    ZENZERO SOLUTIONS LIMITED

    Cloud based Voice services (VOIP) to deliver voice connectivity to users, allowing them to make and recieve phone calls to a centralised, hosted voice environment.

  • Managed Voice Service

    Pure IP

    Fully managed enterprise telephony/voice service delivered as a cloud service (ie. no SBC hardware necessary) but can include on-premises SBC management where necessary. Also caters for hybrid cloud/on-premises environments and integration with legacy PBX's and other telephony applications. Secure, resilient, reliable SIP based communications.

  • Fusion - Horizon Hosted UCaaS Service

    Charterhouse Voice & Data

    Charterhouse's Fusion Horizon is a hosted UCaaS Platform providing features such as; voice/video conferencing, IM, presence, desktop and file sharing, integration with CRMs and IP telephony (VoIP). Operated through handsets, mobile or desktop apps. Web/App interfaces allow realtime access and changes to the many features available on a user basis.

  • Short Message Service

    MMG Mobile Marketing Group

    Messaging alert services. SMS, Email, Voice and HLR , Multi-Channel Campaign Manager. The most highly accredited SMS provider for Security. UKAS Accredited ISO-27001, ISO9001, Cyber Essentials, Cyber Essentials Plus & Secure Digital Transactions Kitemark accredited. MMG delivers more SMS messages for UK Central and Local Government than any other provider

  • Microsoft Teams Calling Plans

    PHOENIX SOFTWARE LIMITED

    A Calling Plan is an add-on telephone service that, when combined with Phone System in Office 365, can become the voice solution for your entire organization. A Calling Plan provides people with a primary phone number and lets them make and receive phone calls.

  • Microsoft SharePoint Online Plan 1

    CDW LIMITED

    Easily create and manage team-focused and project-focused sites for collaboration. In addition, you can deploy an organisation-wide intranet portal to disseminate information and news across the organization. Use it as a secure place to store, organize, share, and access information from almost any device via a browser.

  • Social Media Marketing, Customer Service and Live Chat Management Platform

    Orlo

    Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.

  • Focus Group Microsoft Cloud Solutions & Licencing

    Focus Group

    Focus Group are a Tier-1 Cloud Solutions Provider (CSP) allowing your organisation to benefit from license consultancy, procurement of services such as M365 licenses, Microsoft software licenses and Azure subscriptions as well as support, underpinning these services by leveraging Microsoft Premier Support.